Hyatt Place Garden City

Hotels
•
Hyatt Place
8.3 (1347 reviews)
5 North Avenue , Garden City , us
+1 516-222-6277

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean bedding
Cons:
Poor service in some cases
Old furnishings
Increased fees

Categories

Cleanliness
8.7
Clean rooms and bedding noted, but issues with worn furnishings mentioned.
Service
8.2
Mixed reviews; though some staff were praised, others were described as unhelpful and rude.
Location
9.7
Great location, centrally located with convenient access to nearby attractions.
Room Quality
7.7
Some rooms reported as worn out with old furnishings.
Amenities
8.2
Amenities like laundry and breakfasts are now charged, leading to disappointment.
Value for Money
7.2
Disappointment regarding the increased costs and additional fees for once complimentary services.
Food and Beverage
7.7
Concerns about cold food service and charges for breakfast.
Overall Experience
9
Mixed experience; while some aspects were enjoyed, significant issues tarnished the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:56

Property Description

Modern Comforts and Convenient Location

Luxurious Accommodations: Enjoy the comfort of flat-screen TVs, refrigerators, and spacious en suite bathrooms in every room.

Fitness and Business Amenities: Stay active in the fitness center, catch up on work in the business center, and stay informed with complimentary newspapers.

Nearby Attractions: Explore the Nassau Veterans Memorial Coliseum and Jones Beach State Park just a short distance away.

Experience convenience and comfort at Hyatt Place Garden City. Book your stay now for a memorable experience!

Important information:

Please note, guests must be 21 years or older to check-in to the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1347 reviews
Cleanliness: 8.7
Service: 8.2
Location: 9.7
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 9
M
Michelle • solo_traveller • us
9
It was great!
Pros:

Cleanliness and friendly staff

Cons:

The pool was very warm..too hot for my 4 yo

2026-07-25 • via Nuitee
C
Carol • couple • us
9
It was a very nice hotel and the staff was very good
Pros:

Very clean and comfortable inconvenient

Cons:

I liked everything

2026-07-24 • via Nuitee
S
sarahwR1390PT • NONE • Hudson, Maine
10
Great place!
Pros:

Perfect location to everything. Safe and clean. Next to Whole Foods, home goods, and a great bakery. Lots of restaurants and malls nearby. Close to the beaches. Staff was great. Room very comfortable and clean. Breakfast had lots of options including eggs, meats, pastries and more. Will stay again.

2026-07-23 • via Tripadvisor
N
N3407SGcoreyg • NONE
10
Garden City visit
Pros:

Service was amazing, nice breakfast and clean comfortable rooms. The location of the hotel was fantastic. Close to the mall and restaurants. The area was great.

2026-07-22 • via Tripadvisor
V
Veronica • couple • us
9
2026-07-22 • via Nuitee
V
Veronica • couple • us
9
2026-07-22 • via Nuitee
L
lukmanji • extended_group • us
9
Pros:

Nice and cleanliness staff very good

2026-07-20 • via Nuitee
V
Vandeir • family_with_children • br
1
2026-07-19 • via Nuitee
B
Brad • couple • us
7
2026-07-19 • via Nuitee
R
Richard • couple • us
9
Overall great experience.
Pros:

Friendly staff, Clean and spacious room, And very good choices for breakfast.

Cons:

Mattresses were not as comfortable as other places.We have stayed.

2026-07-18 • via Nuitee
E
Ethan • couple • cz
9
2026-07-17 • via Nuitee
W
Wileen Gay • family_with_children • qa
10
2026-07-17 • via Nuitee
E
Esta • couple • us
7
Great location and very helpful staff
Pros:

Breakfast was excelled as was the staff, However, the hotel decor needs to be updated- eg veryscratched tables etc.

2026-07-17 • via Nuitee
N
Natali • family_with_children • us
9
2026-07-15 • via Nuitee
D
Dr.Rosemary • couple • us
4
A very uncomfortable stay. Gross.
Pros:

Nothing. Room was horrible. And if I had requested a handicap room it wouldn’t be suitable. A tub .. no walk in shower. I didn’t shower … too dangerous.

Cons:

Room was horrible. We didn’t book a handicap room but got one. Not one place to put on makeup with good light. Wallpaper peeling off the wall.
The only positive was a lovely staff member… Candace. In

2026-07-13 • via Nuitee
S
Shelly • solo_traveller • il
10
2026-07-11 • via Nuitee
M
Muhammad Naveed Butt • family_with_children • pk
9
2026-07-11 • via Nuitee
S
SwapnilS502 • NONE
6
Doable stay
Pros:

Overall ok experience . Not a typical Hyatt experience. Staff was professional. Lobby was clean. Elevator and bathroom could be better clean

2026-07-10 • via Tripadvisor
S
Soliwoda • solo_traveller • us
10
Pros:

The food was great. Everyone was very helpful, professional and friendly. Highly recommended!

2026-07-09 • via Nuitee
R
Robert • family_with_children • us
10
Terrific staff only complaint was terrible room refrigerator
Pros:

N/A

Cons:

N/A

2026-07-09 • via Nuitee