Embassy Suites by Hilton Birmingham Hoover

Hotels
•
Embassy Suites Hotels
8.4 (422 reviews)
2960 John Hawkins Parkway , Hoover , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean
Good breakfast options
Cons:
Noise disturbances
Issues with breakfast management

Categories

Cleanliness
8.01
General cleanliness praised, but issues like a dirty shower and old bread noted.
Service
8.78
Overall helpful staff, but some negative interactions noted.
Location
8.52
Location appreciated for convenience and view.
Room Quality
8.37
Rooms described as clean and spacious, with some concerns about noise.
Amenities
8.5
Amenities like pool and breakfast service are appreciated.
Value for Money
8.26
Some mention of prices being a bit high but overall satisfactory for the offerings.
Food and Beverage
8.01
Mixed reviews with good coffee but issues with breakfast variety and quality.
Overall Experience
8.78
Positive experiences highlighted, with multiple reviews expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:03

Property Description

Convenient Location and Amenities
Located just 1.5 miles from Riverchase Galleria and off Interstate 459, Embassy Suites by Hilton Birmingham Hoover offers an on-site restaurant, free local shuttle service, and an indoor pool.

Spacious and Well-Equipped Suites
Guest suites feature a living room with a 32-inch flat-screen TV, iPod clock radio, and a sofa bed. Classic suites with warm colors also include a microwave, mini-fridge, and coffee maker for added convenience.

Delightful Dining and Services
Start your day with a cooked-to-order breakfast and enjoy the manager’s reception with light snacks and drinks in the evenings. The hotel's restaurant, Flying Spoons, offers a variety of fresh sandwiches, salads, and Starbucks coffee beverages.

Book your stay at Embassy Suites by Hilton Birmingham Hoover for a relaxing and enjoyable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 422 reviews
Cleanliness: 8.01
Service: 8.78
Location: 8.52
Room Quality: 8.37
Amenities: 8.5
Value for Money: 8.26
Food and Beverage: 8.01
Overall Experience: 8.78
C
Clifton • extended_group • us
9
2026-03-26 • via Nuitee
C
Corsica • solo_traveller • us
10
2026-03-26 • via Nuitee
L
Lin • family_with_children • us
10
2026-03-23 • via Nuitee
T
Teanna • couple • us
9
Would definitely come back!
Pros:

Cocktail hour, room was amazing and breakfast

Cons:

Bathroom in room handle was off.

2026-03-23 • via Nuitee
A
Amber • family_with_children • us
9
Very clean and gorgeous rooms.
Pros:

Very clean, modern room.

Cons:

No complaints

2026-03-23 • via Nuitee
C
Catherine • couple • us
10
2026-03-23 • via Nuitee
M
Michaelin • family_with_children • us
10
Fabulous
Pros:

Everything this was or first time staying at Embassy and we are sold for all future travels where we will be booking.

2026-03-23 • via Nuitee
T
Trail23960637701 • Business
2
Bring a book if you like to watch TV
Pros:

Great hotel. Great location. Great rooms. Why negative review? This hotel does not have basic tv channels. If you want to watch NCAA tournament, world baseball classic, favorite TV show, you can't. This hotel cannot make an agreement with TV provider. Find another hotel or bring a book.

2026-03-17 • via Tripadvisor
M
Maurico • family_with_children • us
10
2026-03-16 • via Nuitee
C
Courtney • couple • us
10
2026-03-16 • via Nuitee
T
Taylor • couple • us
10
2026-03-16 • via Nuitee
M
Milton • solo_traveller • us
10
2026-03-15 • via Nuitee
S
Sarah • extended_group • us
10
2026-03-15 • via Nuitee
L
Laura • extended_group • us
1
Cons:

No hot tub which is advertised on other sites. Phone in the room didn't work and they didn't send anyone up to fix it. Not worth the money.

2026-03-13 • via Nuitee
F
Freda • couple • us
10
Pros:

Everything was great!

Cons:

Nothing

2026-03-13 • via Nuitee
W
Weatherspoon • couple • us
10
2026-03-03 • via Nuitee
R
Raven • couple • us
10
2026-02-25 • via Nuitee
F
FamSTravel • Family
4
Stay somewhere else
Pros:

This hotel is a bit deceiving by the modern touches, updates, etc...don't be fooled!! We had a 3 room suite and the TVs did not work in either bedroom. We reported it to the front desk, they sent someone to work on it for 45 minutes and no resolution. Not the end of world until it came time for bed....I have traveled a lot and NEVER have a slept on such a HARD bed. When I say hard, I could literally sleep on the floor and have the same experience. Unbelievable!!
We spoke to the front desk about the TVs and requested to talk to the manager who never bothered to reach out to us because he was "out." The only positive is that the hotel allowed our late checkout, which we needed due to a funeral, but they were quick the lock us out of our room right at 12:00 and call my phone.
All of this makes me NEVER want to go back!!

2026-02-17 • via Tripadvisor
C
Carol • solo_traveller • us
10
2026-02-08 • via Nuitee
T
Trip05105636497 • Business
2
Poor Employee Intergrity
Pros:

My stay was very pleasant until the final day, when I accidentally dropped one of my AirPods Pro (3rd generation) in a hallway. Upon realizing the loss, I immediately returned to the hotel and searched the area but was unable to locate the item. However, Apple’s “Find My” application consistently showed the AirPod still inside the hotel.

After eventually getting a live connection, the device’s location updated to an employee break room located in the kitchen area. I then confronted the employee and was able to recover my AirPod.

Following this, I spoke with a front desk associate to ask about standard procedure when an employee finds an item of value. I was informed that such items are normally turned in to Lost and Found. When I pointed out that this did not happen in my case, I was told that many items are lost and not everything gets turned in.

I find this explanation unacceptable. An item valued at approximately $250, found by an employee while working, should be turned in immediately. Guests will reasonably return to look for personal property they paid for and rightfully own. Had Apple’s tracking technology not been available, I am confident this item would not have been returned.

This incident reflects poorly on the hotel and raises concerns about staff integrity and adherence to policy. I strongly encourage management to review this matter and reinforce proper lost-and-found procedures with all employees.

2026-01-30 • via Tripadvisor