Residhotel Vieux Port

Hotels
•
Residhotel
7.3 (2576 reviews)
4 Rue Coutellerie , Marseille , fr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Cons:
Cleaning standards need improvement
Limited breakfast options
Some maintenance issues with rooms

Categories

Cleanliness
6.19
Several mentions of the need for improved cleaning standards.
Service
8.16
Friendly and professional staff highlighted in multiple reviews.
Location
8.7
Excellent location near the old port and amenities.
Room Quality
7.15
Spacious rooms appreciated, but some mention need for maintenance.
Amenities
7.18
Basic amenities described positively, but few mentions overall.
Value for Money
7.14
Generally good value given the location, but some noted issues.
Food and Beverage
6.69
Breakfast was considered adequate, but limited vegan options noted.
Overall Experience
7.16
Overall good experience, with some pros clearly outshining the cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:57

Property Description

Prime Location in Marseille
Residhotel Vieux Port, centrally situated facing the old port, offers modern accommodations near major attractions like Mucem Museum and les Terrasses du Port Shopping Centre.

Comfortable Rooms and Apartments
Guests can enjoy air-conditioned rooms with flat-screen TVs and free WiFi, while spacious apartments feature kitchenettes and cozy seating areas, ensuring a relaxing stay.

Convenient Amenities
Start your day with a continental breakfast, and benefit from 24-hour reception services. With Vieux-Port Metro Station nearby and public parking available, exploring Marseille is a breeze.

Book now for an unforgettable stay at Residhotel Vieux Port!

Important information:

Weekly cleaning of the studios and change of towels is included in the price for any stay of 7 nights or more. Extra cleaning services are available at an additional cost. Extra cleaning and extra change of towels can be organized upon request at an extra cost

Some studios are adapted for people with reduced mobility.

Late arrivals are possible upon request. It is mandatory to contact the residence during opening hours to organize late arrival (residence access codes, key collection, payment guarantee and deposit).

Please note that when booking more than 5 rooms, special conditions and charges apply.

This property does not accept payment by Electron card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.3
Based on 2576 reviews
Cleanliness: 6.19
Service: 8.16
Location: 8.7
Room Quality: 7.15
Amenities: 7.18
Value for Money: 7.14
Food and Beverage: 6.69
Overall Experience: 7.16
F
Frédéric • solo_traveller • fr
9
Excellent séjour
Pros:

Localisation calme propreté accueil

Cons:

Ras

2026-04-10 • via Nuitee
Z
zouidini • couple • fr
10
Pros:

Olivier le réceptionniste, très sympa et joviale ! Merci pour votre accueil

2026-04-10 • via Nuitee
A
AHMED • couple • eg
7
2026-04-09 • via Nuitee
B
Boutchich • family_with_children • ma
10
Pros:

Très bien

2026-04-08 • via Nuitee
G
Gerber • solo_traveller • ch
8
Pros:

Emplacement idéal, accueil sympathique

2026-04-08 • via Nuitee
A
Annie • couple • fr
7
2026-04-07 • via Nuitee
A
Aurora • family_with_children • it
7
Weekend molto piacevole
Pros:

Posizione ottima e colazione molto buona, soprattutto il pane buonissimo e le marmellate. Da bere solo alle macchinette. Personale molto gentile

Cons:

Il personale è poco, faceva tutto il signore gentilissimo della reception. Le pulizie non sono comprese nel prezzo ma si pagano a parte. Bisogna arrivare entro i loro orari di apertura, se si arriva la notte come me, non c’è nessuno che apre e non ci sono codici di apertura. Per fortuna dopo mezz’ora che cercavo di chiamare un numero di emergenza che era riportato sul portone, è uscito un signore e sono potuta entrare altrimenti dovevo aspettare le 7 di mattina di fuori. Questo grande problema non era riportato chiaramente su Booking

2026-04-07 • via Nuitee
K
Khadija • extended_group • fr
10
2026-04-05 • via Nuitee
O
Ognjenović • couple • se
7
Det var fantastisk bra läge, rent och fresh .
Pros:

Gillar att det var högt upp till taket, och mycket just lägenheten.

Cons:

Det var inte isolerat från höga ljudet.

2026-04-05 • via Nuitee
K
Karim Benamar • couple • dz
9
Très court mais agréable
Pros:

Le personnel

2026-04-05 • via Nuitee
S
Sandra • couple • de
8
2026-04-05 • via Nuitee
M
meheust • couple • fr
8
Pros:

L'emplacement

Cons:

Il manquait une bouilloire. Un peu bruyant. (Bruit de la rue). Mais compte tenu de l'emplacement (plein centre ville) on ne peut pas tout avoir

2026-04-05 • via Nuitee
M
Marie • extended_group • fr
9
2026-04-05 • via Nuitee
G
Gerber • family_with_children • ch
8
2026-04-04 • via Nuitee
L
lor972 • solo_traveller • mq
9
bon rapport qualité prix
Pros:

Très bien situé. Personnel extra!

Cons:

la fermeture de la réception entre midi et deux

2026-04-02 • via Nuitee
P
patrick • solo_traveller • fr
5
Moyen pas dormi 😰
Pros:

Les fenêtre ne sont pas pas isolées j’ai commencé à dormir a 5h du matin bruit de ventilation extérieur voitures au carrefour à 60m bipbip des camions et engins faisant le nettoyage à 3h du matin 🥶dormi avec un oreiller sur la tête et réveillé par mon réveil à 07h

Cons:

Bon accueil petit déjeuner très bien

2026-04-01 • via Nuitee
Z
Zohra • couple • fr
5
A part l'emplacement, je ne pense pas le recommander
Pros:

Emplacement

Cons:

Une odeur de remontées d'égout dans la salle de bain, nous avons dû aérer jour et nuit, et fermer la porte de la chambre, et l'odeur entrait dans la chambre chaque fois que nous devions y aller... vraiment très désagréable quand on dit que c'est si bien noté.

De plus, le matelas etait de mauvaise qualité et pas du tout confortable, je suis repartie avec un mal de dos horrible.

Enfin, sur les photos tout à l'air neuf et joli mais en réalité c'est de l'ancien repeint, pas très joli, le parquet cassé à certains endroits...
On demande une caution de 100e en entrant si on cassé quelque chose, si tout était au top, je le comprendrais... mais là... un peu exagéré.

2026-04-01 • via Nuitee
J
Júlia • couple • hu
9
Nagyon jó helyen a központban, modern, tiszta hotel.
Pros:

Nagyon jó, központi helyen volt a belvárosban, közel mindenhez. A szoba tiszta, modern volt, 3 napos tartózkodáshoz pont megfelelő. Későn értünk oda, de a szállás tájékoztatott arról, hogyan jutunk be.

Cons:

Nem volt akasztó a kabátnak, sem pici szekrény a ruháknak. Nem lehetett hova pakolni. Ha már volt teafőző, akkor pár darab teafiltert kikészíthettek volna a szobába. Ezek apró hiányosságok voltak, ettől függetlenül újra ezt a szállodát választanám.

2026-03-31 • via Nuitee
A
Aloisio • solo_traveller • fr
10
Hôte très proche de commerce et en plus très facile pour accéder au vieux port...
Pros:

Le personnel très accueillant et très souriant, z l'écoute de la clientèle....

2026-03-31 • via Nuitee
P
Patrick • family_with_children • fr
8
2026-03-31 • via Nuitee