Suzhou Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
9.6 (174 reviews)
1296 Ganjiang Road West, Jinchang District , Suzhou , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Cons:
Cleanliness issues
No English menu in restaurant

Categories

Cleanliness
7.86
Old hotel with some dusty and unclean areas, mentioned issues with air conditioning.
Service
10
Staff was super courteous and helped us throughout the trip.
Location
10
Great location, close to the Metro station.
Room Quality
9.86
Exceptional room quality after room upgrade.
Amenities
9.86
The hotel is beautiful with good amenities.
Value for Money
9.86
Overall very happy with the stay, offered value for the price.
Food and Beverage
9.36
Breakfast had a lot of options and tasted good, but English menu was lacking.
Overall Experience
10
Overall fantastic experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:48

Property Description

Luxurious Accommodation with Stunning Views
Experience the breathtaking panoramic views of Suzhou city from the spacious rooms at Marriott Hotel Suzhou. Each room is equipped with modern amenities including full-size desks, LCD TV, and high-speed internet access, ensuring a comfortable stay.

Relaxation and Recreation
Unwind and rejuvenate at the hotel's swimming pool, sauna, and gymnasium. Whether you prefer a refreshing swim or a workout session, the facilities cater to all your relaxation and fitness needs.

Diverse Dining Options
Indulge in a culinary journey at Suzhou Marriott Hotel with a variety of dining options. From Western cuisine at Alto Vino Restaurant to Cantonese delicacies at Prince Abalone, there's something to satisfy every palate.

Book your stay now at Suzhou Marriott Hotel and elevate your travel experience with unparalleled luxury and convenience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please kindly contact the property after booking should you need more information.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WUX

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.6
Based on 174 reviews
Cleanliness: 7.86
Service: 10
Location: 10
Room Quality: 9.86
Amenities: 9.86
Value for Money: 9.86
Food and Beverage: 9.36
Overall Experience: 10
文政 • couple • tw
8
2026-04-30 • via Nuitee
N
Natascha • family_with_children • nl
8
Pros:

Dichtbij metro goede locatie tussen oud en nieuw Suzhou en gewoon comfortabele kamer

2026-04-29 • via Nuitee
E
eric • extended_group • fr
9
Séjour très agréable dans cet Hôtel. Le personnel est très a l'écoute. C'est un Marriott!
Pros:

Hôtel tout confort.
La chambre est très spacieuse avec un lit queensize.
Le petit déjeuner est complet, autant pour ceux qui mangent salé que ceux qui mangent sucré.
I y a un magasin genre 7/11 a côté de l'hôtel si vous avez besoin de produits du quotidien ainsi qu'à manger

Cons:

A part les personnes de l'accueil, les personnes travaillant dans l'hôtel ne parlent pas l'anglais (il était difficile de se faire comprendre au restaurant de l'hôtel).
Au restaurant, il y avait des plats sur la carte qui n'étaient pas disponible. Cependant le restaurant était très bon

2026-04-20 • via Nuitee
A
AB • family_with_children • kz
8
Pros:

I like everything except bad knowledge of English language. It was hard to communicate with staff.

Cons:

Bad knowledge of English language. It was hard to communicate with staff.

2026-04-18 • via Nuitee
万里 • couple • cn
10
2026-04-10 • via Nuitee
X
XIU HAO • couple • sg
10
Exceptional
Pros:

Very good hotel with exceptional services. Room was big and very comfortable. Hotel spaces were good. And spacious gym as well and very wide variety of breakfast choices offered for hotel

Cons:

No laundry services provided

2026-04-03 • via Nuitee
L
Lan Shuan • couple • tw
8
2026-03-29 • via Nuitee
J
Janeam • family_with_children • ie
8
Pros:

Nice room, very clean, staff on Reception helpful with directions/information

Cons:

Location not great, metro only a 10 minute walk but nothing else close, we booked late so i hadn't checked the location, it said city centre

2026-03-24 • via Nuitee
N
Nancy • extended_group • gb
8
Comfortable stay.
Pros:

Room spacious and comfortable.Beautiful views on both sides of the room.
Restaurant service and food great

Cons:

Swimming pool areas needed upgrades.
Changing rooms appeared dirty.

2026-03-21 • via Nuitee
A
Alessandro • couple • it
7
2026-03-08 • via Nuitee
J
june • solo_traveller • gb
10
Really a 5 star hotel. Exceptional in every respect
Pros:

The interior design throughout is impressive. The staff were incredibly friendly and efficient. Especially the reception staff who organised my taxi to the airport. The breakfasts were exceptional.

Cons:

The position was great from me as my son is at uni 45 mins away.

2026-03-03 • via Nuitee
T
Torsten • couple • de
10
2026-03-02 • via Nuitee
R
Richard • solo_traveller • gb
10
Very Comfortable hotel at a good price.
Pros:

The hotel is close to a metro station which is a few stops away from some downtown areas. I regulary stay at this hotel and always enjoy my stay, large comfortable room and friendly atmosphere. The breakfast is excellent.

2026-03-02 • via Nuitee
M
Mengfei • family_with_children • jp
9
Pros:

Staff is helpful and friendly

2026-02-27 • via Nuitee
R
Richard • couple • us
10
2026-02-10 • via Nuitee
A
AngelaSR • solo_traveller • pt
8
A reliable and comfortable stay in a convenient location
Pros:

Overall, it was a good and comfortable stay. The location was convenient, and the general organization of the hotel was good. The room was clean and functional, and everything worked as expected, which made the stay easy and smooth.

2026-01-27 • via Nuitee
R
Rustem • solo_traveller • ru
10
Pros:

Месторасположение, удобства в номере и в отеле, отличные завтраки. Ежедневная хорошая уборка номера. Номера приятные.

2026-01-26 • via Nuitee
V
Vijayakumar • solo_traveller • in
9
2026-01-20 • via Nuitee
S
Sally • family_with_children • gb
10
A fantastic hotel - wish we could have stayed longer
Pros:

Great location, close to the Metro station. Everything about the room was exceptional. We were upgraded to a suite on the 43rd floor with amazing views and spacious bathroom and bedroom.

Cons:

Nothing

2025-12-30 • via Nuitee
K
Kin Ju • family_with_children • sg
9
2025-12-22 • via Nuitee