Hotel Terminus Saint-Charles

Hotels
7.6 (2378 reviews)
1 Place Des Marseillaises , Marseille , fr

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean bedding
Cons:
Unclean rooms
Stains on flooring
Internet issues
Smoke smells

Categories

Cleanliness
5.66
Multiple reviews highlight issues with cleanliness, including stains on the flooring and concerns about bed bugs.
Service
9.13
Consistent compliments about the staff's friendliness and professionalism.
Location
8.67
The hotel is conveniently located near the train station, praised in several reviews.
Room Quality
7.12
Some rooms described as having issues such as smoke smells and maintenance concerns.
Amenities
6.65
Basic amenities mentioned, but absence of extra toiletries noted impacting the experience.
Value for Money
7.61
The pricing was perceived as high for the quality of accommodations provided.
Food and Beverage
8.16
No specific reviews on food and beverage, rating reflects standard quality for this hotel tier.
Overall Experience
7.83
Mixed reviews lead to an overall experience that falls short of expectations due to cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:58

Property Description

Convenient Location

Located opposite the Saint-Charles Train Station in central Marseille, Hotel Terminus offers easy access to key attractions like the Vieux Port and the World Trade Centre.

Comfortable Accommodation

Enjoy en-suite rooms equipped with modern amenities such as a flat-screen TV, satellite channels, and air conditioning, ensuring a comfortable stay.

Exceptional Services

Indulge in a daily continental breakfast buffet, benefit from 24-hour reception assistance for local tourist information, and take advantage of luggage storage and an airport shuttle service for added convenience.

Book your stay at Hotel Terminus now to experience a perfect blend of comfort and convenience in Marseille.

Important information:

One child under 13 years stays free of charge when using existing beds.

There is no capacity for extra beds in the room.

Breakfast is served from 06:30 to 10:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 2378 reviews
Cleanliness: 5.66
Service: 9.13
Location: 8.67
Room Quality: 7.12
Amenities: 6.65
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 7.83
M
maryvonne • couple • fr
10
exceptionnel!! petit dejeuner tres copieux
Pros:

l'emplacement tres proche de la gare et face au metro

2026-05-30 • via Nuitee
J
Jorge • solo_traveller • fr
10
Pros:

Rién spécial un hôtel pour dormir une nuit cette bien

Cons:

La clim ce te pas é marché avez chalor un a dormi avec le fenêtre ouverte, me le.bruit extérieur cete fort

2026-05-30 • via Nuitee
G
Géraldine • solo_traveller • fr
6
2026-05-29 • via Nuitee
A
Asloun • solo_traveller • fr
8
2026-05-29 • via Nuitee
L
Ludovic • solo_traveller • fr
9
2026-05-28 • via Nuitee
A
Alex • couple • us
10
Delicioso breakfast.. Gracias
Pros:

Good location and friendly staff.
Very clean rooms.

Cons:

All ok.

2026-05-28 • via Nuitee
M
Małgorzata • extended_group • pl
9
Pros:

Doskonała lokalizacja

Cons:

Nic

2026-05-27 • via Nuitee
D
Denis • solo_traveller • fr
7
Pros:

Chambre, emplacement

Cons:

Problème avec le wifi (instabilité et manque de puissance)

2026-05-27 • via Nuitee
F
Frank • couple • de
7
Für einen Kurztrip ok.
Pros:

Zentral gelegen.

Cons:

Zu eng

2026-05-27 • via Nuitee
C
Cristina • solo_traveller • fr
10
2026-05-26 • via Nuitee
D
Didier • couple • fr
1
Cons:

Beaucoup de BRUIT, très mal insonoriser

2026-05-25 • via Nuitee
R
Rabab • solo_traveller • ma
6
2026-05-25 • via Nuitee
J
JMBats • solo_traveller • fr
2
2026-05-25 • via Nuitee
E
Emma • solo_traveller • fr
5
Hôtel très moyen, état général de la chambre moyen. Mauvaise odeur drap et salle de bain
Pros:

Localisation vraiment très pratique depuis la gare.

Cons:

Partie commune en mauvaise état. Chambre également en mauvais état. Vraiment 1 nuit max !

2026-05-25 • via Nuitee
C
Colette • family_with_children • fr
4
Cons:

La chambre sentait très fort la cigarette. D’ailleurs plusieurs brûlures de cigarettes sur le sol, entre les 2 lits. Connexion internet quasi nulle dans la chambre, donc impossible de regarder la télévision.
Je pense que cette chambre ne valait pas le prix payé.

2026-05-25 • via Nuitee
A
Annabelle • solo_traveller • fr
8
Pros:

Juste en face de la gare
Staff au top ,souriant et disponible
Chambre propre et silencieuse

Cons:

Pour ceux ayant des gros bagages l'ascenseur est très étroit et il y a un escalier en colimaçon qui peut être gênant

2026-05-24 • via Nuitee
A
Anh • couple • fr
9
C’est très bien passé, rien à dire
Pros:

L’aimabilité du personnels, commodité, prix raisonnable

2026-05-24 • via Nuitee
L
Lionel • solo_traveller • fr
9
Pros:

Personnel très aimable et serviable.
Hôtel au pied de la gare Saint Charles et du métro.

Cons:

Rien.

2026-05-24 • via Nuitee
H
HENRY • family_with_children • fr
10
2026-05-23 • via Nuitee
L
lalami • solo_traveller • fr
7
Très correct
Pros:

La propreté et la localisation près de la gare St Charles

Cons:

Le prix et l exiguité de l ascenseur.

2026-05-23 • via Nuitee