Hotel Terminus Saint-Charles

Hotels
7.6 (2458 reviews)
1 Place Des Marseillaises , Marseille , fr

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean bedding
Cons:
Unclean rooms
Stains on flooring
Internet issues
Smoke smells

Categories

Cleanliness
5.66
Multiple reviews highlight issues with cleanliness, including stains on the flooring and concerns about bed bugs.
Service
9.13
Consistent compliments about the staff's friendliness and professionalism.
Location
8.67
The hotel is conveniently located near the train station, praised in several reviews.
Room Quality
7.12
Some rooms described as having issues such as smoke smells and maintenance concerns.
Amenities
6.65
Basic amenities mentioned, but absence of extra toiletries noted impacting the experience.
Value for Money
7.61
The pricing was perceived as high for the quality of accommodations provided.
Food and Beverage
8.16
No specific reviews on food and beverage, rating reflects standard quality for this hotel tier.
Overall Experience
7.83
Mixed reviews lead to an overall experience that falls short of expectations due to cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:58

Property Description

Convenient Location

Located opposite the Saint-Charles Train Station in central Marseille, Hotel Terminus offers easy access to key attractions like the Vieux Port and the World Trade Centre.

Comfortable Accommodation

Enjoy en-suite rooms equipped with modern amenities such as a flat-screen TV, satellite channels, and air conditioning, ensuring a comfortable stay.

Exceptional Services

Indulge in a daily continental breakfast buffet, benefit from 24-hour reception assistance for local tourist information, and take advantage of luggage storage and an airport shuttle service for added convenience.

Book your stay at Hotel Terminus now to experience a perfect blend of comfort and convenience in Marseille.

Important information:

One child under 13 years stays free of charge when using existing beds.

There is no capacity for extra beds in the room.

Breakfast is served from 06:30 to 10:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 2458 reviews
Cleanliness: 5.66
Service: 9.13
Location: 8.67
Room Quality: 7.12
Amenities: 6.65
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 7.83
M
Mareth • couple • se
8
Perfekt för en natt eller två.
Pros:

Närheten till tågstationen. Svalt och skönt på rummet.

2026-07-04 • via Nuitee
C
CUISIAT • solo_traveller • fr
8
2026-07-04 • via Nuitee
N
naimi • couple • ma
8
2026-07-04 • via Nuitee
J
JEAN • solo_traveller • fr
5
Minimum correcte
Pros:

Le placement

Cons:

L’entrée délabrée

2026-07-02 • via Nuitee
E
Els • couple • be
6
Praktisch hotel dichtbij station
Pros:

De ligging vlakbij station St Charles.
Ook de goed werkende airco + een verzorgd ontbijt zijn pluspunten.

Cons:

Een verouderd gebouw met piepkleine lift

2026-07-02 • via Nuitee
E
Elizabeth • solo_traveller • au
6
One night was one night too many.....
Pros:

The night staff member was helpful when we found a major problem with a water leak through the bathroom ceiling light fixture. The checking staff were less than interested in getting us in. Close proximity to central station is its only redeeming point.

Cons:

The hotel is in a very dodgy part of marseille, it was dark and dingy, with the smallest lift ever! Musty, very old rooms that are all damp and unpleasant. We had to be moved to a 'superior' room as our 1st room had a serious leaking roof in the bathroom, but the better room still only offer 1 paper cup to use, a window that looked out over a very dodgy looking property next door. I would only recommend it to someone who literally just needs a bed and shower close to transport. For us, it was a major disappointment for our 1st impression of Marseille

2026-07-02 • via Nuitee
F
Fred LARERE • solo_traveller • fr
10
Emplacement hyper pratique
Pros:

Emplacement génial : à la sortie de la gare, et face au métro. Ce sera mon adresse de référence à Marseille ! Personnel super.

Cons:

Tout parfait. Rien à redire. Personnel super.

2026-07-02 • via Nuitee
H
Hendrik • solo_traveller • de
6
2026-07-01 • via Nuitee
J
Jennifer • solo_traveller • fr
4
Pros:

Le personnel était très serviable, agréable, gentil et souriant

Cons:

La propreté laisse à désirer

2026-07-01 • via Nuitee
F
Female Weekend Traveller • solo_traveller • gb
7
Convenient for one night
Pros:

3 minutes walk from the station, very convenient.. 24 hour reception. Comfortable bed

Cons:

We had an economy room which was very small, ok for one night. The soap dispenser was broken in the shower room and there was no shelf to put the toiletries on. Everything left on the floor.
Door frame of shower rotting,

2026-06-30 • via Nuitee
L
Lyd • couple • fr
8
Relativement bon
Pros:

Chambre calme

Cons:

Environnement (Notamment 1 personne sur les escaliers qui hurlait sur tout ce qui bouge)

2026-06-30 • via Nuitee
F
Fiuk • solo_traveller • pl
9
2026-06-29 • via Nuitee
M
Michael • solo_traveller • de
8
Pros:

Einfaches Hotel direkt am Gare St. Charles.
Das Personal ist sehr freundlich und es gibt die Möglichkeit sein Gepäck in eine extra Raum abzustellen.
Das Zimmer war sehr sauber und klimatisiert.
Es gab auch einen Wasserkocher Tee & Kaffee.
Nur musste man die Treppe zum 1.Stock nehmen um dann zum Fahrstuhl zu kommen der nur für eine Person geeignet ist.
Übrigens die Fenster sind gut gedämmt habe die Nacht gut verbracht :)
Insgesamt ein angenehmer Aufenthalt.
Danke für den Guten Service!
Gerne wieder nächstes Jahr ;)

Cons:

Die Treppe in den 1.Stock.
Aber das Personal war sehr hilfsbereit:) Danke!

2026-06-29 • via Nuitee
I
Irina • solo_traveller • ro
9
Pros:

The hotel was clean and the staff ok. 2 metro station from the old port and right next to the train station.

Cons:

The area was pretty scary but that was certainly not the hotel fault.

2026-06-29 • via Nuitee
S
Sam • couple • gb
5
Good for one night
Pros:

Close to train station , great AC

Cons:

Very loud outside, toilet seat wasn’t attached and shower was small

2026-06-28 • via Nuitee
S
Sarah • solo_traveller • fr
8
2026-06-27 • via Nuitee
S
Sandrine • family_with_children • fr
8
2026-06-27 • via Nuitee
M
Martine • solo_traveller • fr
9
2026-06-27 • via Nuitee
T
Trami • extended_group • de
8
Pros:

Sehr nah am Bahnhof! Gute für einen kurzen Aufenthalt in Marseille. Mitarbeiter an der Rezeption waren sehr sehr freundlich!

2026-06-27 • via Nuitee
V
Victor • solo_traveller • ga
7
Satisfaisant
Pros:

Les douches etaient tres propres.
La petit dejeuner.
Accessibilite

Cons:

Pas trop de variete au petit dejeuner.
Proposez les oeufs ou omelettes

2026-06-26 • via Nuitee