Hotel Terminus Saint-Charles

Hotels
7.6 (2506 reviews)
1 Place Des Marseillaises , Marseille , fr

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean bedding
Cons:
Unclean rooms
Stains on flooring
Internet issues
Smoke smells

Categories

Cleanliness
5.66
Multiple reviews highlight issues with cleanliness, including stains on the flooring and concerns about bed bugs.
Service
9.13
Consistent compliments about the staff's friendliness and professionalism.
Location
8.67
The hotel is conveniently located near the train station, praised in several reviews.
Room Quality
7.12
Some rooms described as having issues such as smoke smells and maintenance concerns.
Amenities
6.65
Basic amenities mentioned, but absence of extra toiletries noted impacting the experience.
Value for Money
7.61
The pricing was perceived as high for the quality of accommodations provided.
Food and Beverage
8.16
No specific reviews on food and beverage, rating reflects standard quality for this hotel tier.
Overall Experience
7.83
Mixed reviews lead to an overall experience that falls short of expectations due to cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:58

Property Description

Convenient Location

Located opposite the Saint-Charles Train Station in central Marseille, Hotel Terminus offers easy access to key attractions like the Vieux Port and the World Trade Centre.

Comfortable Accommodation

Enjoy en-suite rooms equipped with modern amenities such as a flat-screen TV, satellite channels, and air conditioning, ensuring a comfortable stay.

Exceptional Services

Indulge in a daily continental breakfast buffet, benefit from 24-hour reception assistance for local tourist information, and take advantage of luggage storage and an airport shuttle service for added convenience.

Book your stay at Hotel Terminus now to experience a perfect blend of comfort and convenience in Marseille.

Important information:

One child under 13 years stays free of charge when using existing beds.

There is no capacity for extra beds in the room.

Breakfast is served from 06:30 to 10:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 2506 reviews
Cleanliness: 5.66
Service: 9.13
Location: 8.67
Room Quality: 7.12
Amenities: 6.65
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 7.83
H
HAURIEU Chantal • solo_traveller • fr
8
Pros:

Accueil très agréable. L'emplacement est parfait, en face du métro idéal pour se déplacer dans Marseille.

2026-07-18 • via Nuitee
H
Hichem • family_with_children • fr
4
Pros:

Pas mal

2026-07-18 • via Nuitee
C
claudia • solo_traveller • ch
6
Pros:

Ubicacion excepcional

Cons:

Instalaciones incomodas y la limpieza

2026-07-18 • via Nuitee
D
Daiane • extended_group • fr
1
2026-07-17 • via Nuitee
T
Tone • solo_traveller • no
5
Pros:

Lå rett ved togstasjonen. AC som virket. Heis.

Cons:

Område rundt opplevdes som utrygt. Spisesteder litt shabby. Traffikert område.

2026-07-17 • via Nuitee
C
Cédric • solo_traveller • fr
7
2026-07-16 • via Nuitee
I
Iwona • solo_traveller • be
8
Pros:

L'emplacement tout pres de la gare et le metro. Personel tres agreable a l'acceil. Ils etait nombeaux mais tous etait super sympa! Tout le jours ils ajoutént le café, thé, sucre et biscuit!

Cons:

Un peu de bruit dehors méme jusqu'a 3h du matin. J'ai pri ma chambre un peu trop petit pour deux personnes mais la prochène fois je prendrai plus grand!

2026-07-16 • via Nuitee
P
Paulo • couple • fr
10
à tester
Pros:

La chambre les toilettes c’était pas mal

Cons:

rien c’était bien

2026-07-15 • via Nuitee
M
Marion • solo_traveller • fr
6
2026-07-15 • via Nuitee
J
Johanna • couple • fr
5
Cons:

Le quartier de la gare n est pas top

2026-07-15 • via Nuitee
A
Alfinfrance • solo_traveller • fr
8
Emplacement idéal pour un séjour court
Pros:

L'emplacement, au pied du grand escalier de la gare Saint-Charles et accès direct au métro.

2026-07-15 • via Nuitee
A
Anna • solo_traveller • de
5
Pros:

Das Zimmer war dreckig und der Boden war von Brandflecken übseht,das Bad war nicht besonders sauber

2026-07-14 • via Nuitee
M
Maximilienne • solo_traveller • fr
2
2026-07-14 • via Nuitee
D
Dana • couple • de
6
Für eine Nacht in Ordnung
Pros:

Super Lage

Cons:

Unterkunft ist ein bisschen renovierungsbedürftig, Zimmer haben nach Rauch gestunken

2026-07-14 • via Nuitee
H
HOARAU • family_with_children • re
2
Horrible et scandaleux !!
Pros:

Rien !! Juste la proximité de la gare St Charle.
Photo non contractuelle, hôtel qui ne mérite pas ces 3 étoiles, pour moi c’est un hôtel non classé. A fuir !!!

Cons:

Hôtel insalubre, panne électrique, chambre sale, chambre trop petite, salle de bain dégeulasse lavabo qui penne à s’écouler.
Insécurité !!
C’est juste un scandale !! Attention au fausse photo.

2026-07-13 • via Nuitee
L
Leila • solo_traveller • fr
4
2026-07-13 • via Nuitee
E
Evelyn • family_with_children • es
7
2026-07-13 • via Nuitee
A
apolline • couple • fr
7
2026-07-13 • via Nuitee
L
Laurent • solo_traveller • fr
8
2026-07-11 • via Nuitee
O
Olga • couple • ru
10
Pros:

Заселение прошло быстро, номер чистый. Есть шампунь/ гель для душа. Вода горячая в душе. Кофе, чай, сахар, сливки в номере.

По мне немного дорого за одну ночь, но это Европа.

2026-07-11 • via Nuitee