Hotel Terminus Saint-Charles

Hotels
7.6 (2239 reviews)
1 Place Des Marseillaises , Marseille , fr

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean bedding
Cons:
Unclean rooms
Stains on flooring
Internet issues
Smoke smells

Categories

Cleanliness
5.66
Multiple reviews highlight issues with cleanliness, including stains on the flooring and concerns about bed bugs.
Service
9.13
Consistent compliments about the staff's friendliness and professionalism.
Location
8.67
The hotel is conveniently located near the train station, praised in several reviews.
Room Quality
7.12
Some rooms described as having issues such as smoke smells and maintenance concerns.
Amenities
6.65
Basic amenities mentioned, but absence of extra toiletries noted impacting the experience.
Value for Money
7.61
The pricing was perceived as high for the quality of accommodations provided.
Food and Beverage
8.16
No specific reviews on food and beverage, rating reflects standard quality for this hotel tier.
Overall Experience
7.83
Mixed reviews lead to an overall experience that falls short of expectations due to cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:58

Property Description

Convenient Location

Located opposite the Saint-Charles Train Station in central Marseille, Hotel Terminus offers easy access to key attractions like the Vieux Port and the World Trade Centre.

Comfortable Accommodation

Enjoy en-suite rooms equipped with modern amenities such as a flat-screen TV, satellite channels, and air conditioning, ensuring a comfortable stay.

Exceptional Services

Indulge in a daily continental breakfast buffet, benefit from 24-hour reception assistance for local tourist information, and take advantage of luggage storage and an airport shuttle service for added convenience.

Book your stay at Hotel Terminus now to experience a perfect blend of comfort and convenience in Marseille.

Important information:

One child under 13 years stays free of charge when using existing beds.

There is no capacity for extra beds in the room.

Breakfast is served from 06:30 to 10:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 2239 reviews
Cleanliness: 5.66
Service: 9.13
Location: 8.67
Room Quality: 7.12
Amenities: 6.65
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 7.83
B
Béatrice • couple • fr
9
2026-03-21 • via Nuitee
M
Monique • solo_traveller • fr
9
perfect
Pros:

de vriendelijkheid en hulp van het receptiepersoneel

2026-03-19 • via Nuitee
F
Franck • solo_traveller • fr
6
2026-03-18 • via Nuitee
D
Djamel • solo_traveller • dz
6
2026-03-15 • via Nuitee
F
Fred • couple • mq
7
2026-03-14 • via Nuitee
M
Massaran • solo_traveller • fr
7
Séjour agréable avec hôtesses d’accueil très avenantes mais ascenseur en panne
Pros:

Les hôtesses d’accueil sont très professionnelles et très arrangeantes. J’ai pu intégrer ma chambre avant l’heure d’entrée donc un gros plus pour cela. Emplacement de l’hôtel à deux pas de la gare saint Charles et à 5min à pieds de Noailles

Cons:

L’ascenseur était en panne durant le séjour.
Présence de personnes semblant déséquilibré devant l’hôtel dans la rue donc je ne me sentais pas en sécurité mais bon tout c’est bien passé

2026-03-11 • via Nuitee
A
Aline • couple • fr
10
Pros:

L accueil super génial personnel très a l écoute au top

Cons:

Monter 1 étage avec les bagages pas top pour nous

2026-03-10 • via Nuitee
M
Marlene Steuermann • couple • fr
10
Je recommande
2026-03-04 • via Nuitee
P
Pascal • solo_traveller • fr
9
2026-03-03 • via Nuitee
C
Christian • solo_traveller • fr
8
2026-03-02 • via Nuitee
T
TAREK • solo_traveller • fr
8
2026-02-27 • via Nuitee
N
ny • solo_traveller • fr
8
excellent pour une transition nocturne par la gare Saint-Charles
Pros:

Proximité avec la gare Saint-Charles de Marseille.
Rapport qualité-prix excellent.
Service de réveil ponctuel et efficace.
Table de travail longue.

Cons:

Vis-à-vis, néanmoins compensable par des rideaux adaptés.

2026-02-25 • via Nuitee
P
patrick • couple • fr
9
2026-02-24 • via Nuitee
C
Cornelia • solo_traveller • nl
8
very practical
Pros:

The location cannot be beat if you are taking the train. It is also near the Port. I was taking the train early the next morning so it was a perfect hotel. I will certainly go ahead.

2026-02-23 • via Nuitee
U
Ulf • solo_traveller • se
8
2026-02-14 • via Nuitee
P
philippe • couple • fr
8
2026-02-13 • via Nuitee
U
Ulf • solo_traveller • se
8
Genomresa
Pros:

God frukost. Normalt utbud.

2026-02-12 • via Nuitee
V
Vincent • solo_traveller • fr
10
2026-02-11 • via Nuitee
A
Antoine • solo_traveller • fr
5
Hôtel bien placé, fonctionnel mais très peu entretenu
Pros:

Hôtel bien placé

Cons:

Rembardes d'escaliers cassées, murs décollés, fenêtre de la chambre ne fermait pas bien...

2026-02-10 • via Nuitee
M
Michel • solo_traveller • fr
7
2026-01-31 • via Nuitee