Hotel & Spa Arha by Maile

Hotels
6.6 (3013 reviews)
Obispo, 8 , Potes , es

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Excellent, very central location
Friendly and helpful staff
Good, affordable breakfast
Generally clean rooms and reception
Some rooms have large comfortable beds and good showers
Useful pre-arrival information and central common area
Cons:
Outdated building and rooms; ongoing partial renovations
Poor soundproofing - noise from other rooms and corridors
Many rooms lack air conditioning and some have small interior windows
Perceived poor value for money / price is high for what is offered
No fridge in rooms; humidity-related issues (swollen doors)
Some rooms feel small or like basement rooms

Categories

Cleanliness
7.5
Generally reported as clean and well-kept in several reviews (clean rooms, tidy reception), though some rooms showed humidity-related issues and swollen doors during partial renovations.
Service
8
Staff repeatedly described as friendly, helpful and attentive (mentions of specific staff praised), which is a clear positive across multiple reviews.
Location
9
Consistently praised as excellent and very central — many guests highlight the perfect location in Potes and proximity to restaurants/attractions.
Room Quality
4.5
Multiple complaints about outdated rooms, lack of air conditioning, small or basement-like windows, ongoing partial renovations and poor soundproofing indicate below-average room quality.
Amenities
5
Limited amenities noted (no fridge in rooms, lack of AC in many rooms); breakfast facilities exist and are satisfactory but overall amenities are basic and affected by renovation status.
Value for Money
4.3
Several guests explicitly state the price-quality ratio is weak and the hotel feels expensive for what is offered, so value is rated below average.
Food and Beverage
7
Breakfast commonly described as good, affordable and satisfactory; a few remarks about slow replenishment but overall F&B is a positive aspect.
Overall Experience
7.5
Mixed but leaning positive: excellent location and friendly staff offset by outdated rooms, noise and occasional lack of AC. Overall a decent stay for location-conscious travelers, with clear areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:09

Property Description

Luxurious Spa Experience
Indulge in relaxation at Hotel & Spa Arha, nestled in the picturesque village of Potes. Unwind in the spa's sauna, hot tub, or with a rejuvenating massage after exploring the nearby Picos de Europa National Park.

Comfortable Rooms with Modern Amenities
Each room at our hotel features a flat-screen TV, heating, and a well-equipped bathroom with complimentary toiletries. Enjoy a cozy and convenient stay during your visit to the historic Liébana Valley.

Convenient Services and Dining Options
From a tour desk to assist with your outdoor adventures to a bar for evening drinks, we have everything to make your stay memorable. Start your day with a delicious breakfast and relax in our inviting lounge area.

Ready to experience the charm of Hotel & Spa Arha? Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDR

Location

Guest Reviews

6.6
Based on 3013 reviews
Cleanliness: 7.5
Service: 8
Location: 9
Room Quality: 4.5
Amenities: 5
Value for Money: 4.3
Food and Beverage: 7
Overall Experience: 7.5
M
Maryvonne • couple • fr
8
2026-08-09 • via Nuitee
J
john • couple • nl
7
Voor één nachtje goed maar de prijs is aan de hoge kant voor hetgeen je krijgt.
Pros:

De locatie is prima. Aardig personeel en het ontbijt is goed en niet duur. De douche was lekker, harde straal.

Cons:

Bloedheet in de kamer. Het geheel is verouderd .

2026-08-08 • via Nuitee
C
Carrilho • family_with_children • pt
6
Pros:

localização

Cons:

o edifício antiquado.
Ouvia-se barulho por toda a parte, sobretudo os esgotos dos outros quartos.

2026-08-07 • via Nuitee
K
Kitzen family • solo_traveller • nl
9
Pros:

Excellent location, close to everything in Potes

2026-08-07 • via Nuitee
F
Frco javier • solo_traveller • es
4
Pros:

Muy céntrico

Cons:

El baño y sobre todo la bañera.

2026-08-06 • via Nuitee
C
Carlos • couple • pt
4
Região de Potes deixa muito a desejar.
Pros:

Localização.
Sofia uma jóia de pessoa.

Cons:

Insonorização inexistente entre quartos.
Pequeno almoço razoável mas a reposição de produtos muito demorada.
Relação preço vs qualidade muito fraca.
Depois ficámos a saber que havia preços médios na região de 90 euros a diária, mas já não estão no booking.

2026-08-06 • via Nuitee
M
María del Cristo • couple • es
5
no repetiría
Pros:

Me gustó la ubicación y el personal , muy amable y muy limpio

Cons:

Es un hotel antiguo que requiere de mejora. yo recomendaría alojarse algo más alejado , siempre y cuando se disponga de vehículo dada la cantidad de gente que había. La habitación no disponía de ventana al exterior; daba a un patio interior , un poco asfixiante.

2026-08-06 • via Nuitee
C
Caroline • family_with_children • fr
6
2026-08-06 • via Nuitee
O
ojoavizor • solo_traveller • es
9
Pros:

La amplitud de la habitación y el trato del personal.

Cons:

La habitación no tenía aire acondicionado y me pilló ola de calor

2026-08-06 • via Nuitee
J
Jonatan • solo_traveller • es
8
Pros:

Ubicación perfecta, hotel en proceso de reformas pero aceptable.

2026-08-05 • via Nuitee
M
Marian • couple • es
6
Pros:

Ubicación

Cons:

Nos dieron una habitación que estaba como en un sótano sin entrada directa de aire, una pequeña ventana a un patio de luces, ni aire acondicionado, estaba a medias de reformar con las puertas hinchadas por la humedad

2026-08-04 • via Nuitee
A
Alejandro • couple • es
6
2026-08-04 • via Nuitee
F
Francisco • solo_traveller • es
9
Pros:

La ubicación, está en el mismo pueblo

Cons:

No tienen nevera en la habitación, se escuchaba mucho por la mañana cuando alguien se duchaba

2026-08-04 • via Nuitee
O
Olaya • solo_traveller • es
6
2026-08-03 • via Nuitee
A
Anna • solo_traveller • se
10
2026-08-03 • via Nuitee
D
David • solo_traveller • be
6
2026-08-03 • via Nuitee
L
Leticia • solo_traveller • es
5
Buena ubicación,pero habitación muy pequeña
Pros:

La ubicación

Cons:

El tamaño de la habitación era muy pequeña, y se oía mucho ruido de otras habitaciones y del pasillo... la relación calidad precio no es muy buena.

2026-08-03 • via Nuitee
B
BLANCA • solo_traveller • es
7
Pros:

Ubicación y atención del personal.

Cons:

Espero que terminen de reformarlo pronto.

2026-08-03 • via Nuitee
E
Ester • solo_traveller • es
8
Estupendo!
Pros:

El personal súper amable y con muchas ganas de ayudar.

Cons:

Las almohadas

2026-08-02 • via Nuitee
J
Julia • solo_traveller • es
7
2026-07-25 • via Nuitee