Hotel-Restaurant Hackteufel

Hotels
8.9 (1301 reviews)
Steingasse 7 , Heidelberg , de

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Packed lunches
Non-smoking throughout
Baby safety gates
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Delicious food
Cons:
Minor cleanliness issues
Dated decor
Small bathrooms

Categories

Cleanliness
8.5
Some reviews noted cleanliness as satisfactory but with minor issues.
Service
9.4
Consistently praised for friendly and helpful staff.
Location
9.7
Multiple reviews highlight the perfect and ideal location.
Room Quality
8.6
General comfort mentioned, some rooms noted to be a bit dated.
Amenities
8.3
Amenities mentioned were average, with some needing updates.
Value for Money
8.7
Most reviews indicate a satisfactory value for the price paid.
Food and Beverage
8.9
Food quality was often highlighted as very good.
Overall Experience
9.1
Many guests expressed a strong likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:46

Property Description

Historic Charm in the Heart of Heidelberg

Cozy Accommodation
Step into comfort with individually furnished rooms, offering a cozy retreat after a day of exploring the city. Enjoy the convenience of free wireless internet access throughout your stay at Hotel-Restaurant Hackteufel.

Culinary Delights
Indulge in delicious regional specialties at the rustic restaurant, complemented by a selection of refreshing beers and wines from the in-house cellar. Immerse yourself in the culinary traditions of Heidelberg during your stay.

Rich Heritage
Experience the rich history of the 16th-century inn site, now transformed into a stylish and family-run hotel. Discover the perfect blend of tradition and modern amenities at Hotel-Restaurant Hackteufel.

Book now to immerse yourself in the historic charm of Heidelberg at Hotel-Restaurant Hackteufel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 1301 reviews
Cleanliness: 8.5
Service: 9.4
Location: 9.7
Room Quality: 8.6
Amenities: 8.3
Value for Money: 8.7
Food and Beverage: 8.9
Overall Experience: 9.1
L
Larissa • couple • de
8
Pros:

Perfekte Lage (besser geht's nicht), tolles Restaurant, uriges Gebäude, netter Empfang.

Cons:

In unserem Zimmer war ein winziges Badezimmer - hat für uns gepasst, für größere Menschen wäre es vermutlich schwierig. War aber sehr sauber und alles gut in Schuss.

2026-02-14 • via Nuitee
R
Richard • solo_traveller • pl
9
Pros:

Staff was great!

Cons:

The bedrooms were more spartan than expected but the bed was comfortable.

2026-02-13 • via Nuitee
E
Eva • couple • nl
9
Fijne plek
Pros:

Alles wat je wilt voor een goede overnachting is aanwezig: vriendelijke mensen, goede locatie, comfortabele bedden en een prima ontbijt.

Cons:

Het interieur is wat gedateerd, maar dat geeft het ook een zekere charme.

2026-02-11 • via Nuitee
F
Fasano • family_with_children • ch
8
Pros:

la posizione super centrale

Cons:

la colazione. per il prezzo e' decisamente poco allettante.

2026-02-10 • via Nuitee
A
Aimee • couple • us
10
Excellent staff+beautiful location = the perfect find
Pros:

The staff first and foremost made me want to plan come back here again soon. They were so helpful and kind. My daughter and I struggled to make it down in time for breakfast, in fact showing up with only 3 minutes left. They didn’t rush us and allowed us time to eat.

The location right by the Old Bridge was perfect. It was very easy to find our way back to the hotel each time we ventured out. It was really nice having a restaurant right downstairs as well.

2026-02-08 • via Nuitee
S
Sören • solo_traveller • de
7
Kann das Hotel gerne weiterempfehlen !
Pros:

Zentrale Lage gut mit ÖPNV zu erreichen
Frühstück gut
Individueller Service
Klimaanlage mit Fernbedienung

Cons:

Ich war mit allem soweit zufrieden

2026-01-29 • via Nuitee
C
Christian • couple • us
10
2026-01-28 • via Nuitee
J
Jane • couple • us
8
2026-01-19 • via Nuitee
K
Krätschmer • couple • de
10
Ein schönes gelungenes sonniges zufriedenes Wochenende
Pros:

Das Frühstück war gut, nicht so übertrieben, aber alles da, was gebraucht wird. Sämtliches Personal war super freundlich. Unser Zimmer lag nach hinten und war angenehm leise. Schön war, dass es einen kleinen Kühlschrank gab, wo man Getränke kühlen konnte, hatten wir im letzten Hotel nicht, was sehr schade war.
Vor allem gab es am Abend eine weibliche Bedienung, die super super nett war, freundlich, charmant, tolle Wahl getroffen.

Cons:

Das Bad hätte etwas größer sein können, aber es funktionierte alles und das ist die Hauptsache.
Ansonsten haben wir nichts zu beklagen.

2026-01-19 • via Nuitee
S
Stephanie • family_with_children • de
9
2026-01-19 • via Nuitee
R
Regina • couple • de
8
2026-01-17 • via Nuitee
L
Lora • family_with_children • us
10
Wonderful Hotel
Pros:

The hotel is in a perfect location. The staff were extremely nice and helpful. The room was perfect for 3 people, spacious with a table, fridge, towel warmer and complementary beverages in the room. Beds were very comfortable

Cons:

Nothing

2026-01-14 • via Nuitee
S
Steven • couple • au
10
Absolutely Awesome
Pros:

Absolutely great place right in the centre of the old town. Easy walking access to everything. Safe, quiet & very comfortable!

Cons:

We loved everything!

2026-01-11 • via Nuitee
M
Marc • solo_traveller • de
10
2026-01-09 • via Nuitee
G
Gregor • couple • de
8
2026-01-05 • via Nuitee
A
Alexander • family_with_children • de
9
2026-01-03 • via Nuitee
P
Philippe • family_with_children • fr
7
Hotel correct emplacement ideal
Pros:

Supwr emplacement
Petit déjeuner correct

Cons:

Manque de chauffage dans la salle de bain mais le personnel nous a donné un chauffage portable d'appoint
Decoration un peu vieillotte

2025-12-30 • via Nuitee
M
Markus • couple • de
7
2025-12-29 • via Nuitee
G
Gordon • couple • us
8
Ideal for a short stay in Heidelberg, one of the best restaurants anywhere
Pros:

Can’t get more perfect location, right in the heart of the historic district, close to all, restaurant one of the finest in town, staff (shout out to Dennis, awesome dude!) was the best, only minor complaint would be the tiny bathroom and foul odor whenever flushing the toilet, but everything else was outstanding. Very traditional German style hotel and restaurant.

Cons:

Bathroom

2025-12-29 • via Nuitee
E
Eric • couple • us
10
Can't wait to recommend it to my friends!
Pros:

The room was amazing! The staff was outstanding! The breakfast was incredible! Amazing stay and experience!

Cons:

Can't think of a thing! It was an awesome stay!

2025-12-28 • via Nuitee