Mattenhof Resort

Hotels
6.9 (1518 reviews)
Hauptstrasse 36 , Interlaken , ch

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Dated facilities

Categories

Cleanliness
5.65
Several mentions of poor cleanliness and old facilities.
Service
8.65
Staff was friendly and accommodating.
Location
8.15
Good location close to amenities, but access was challenging with luggage.
Room Quality
6.65
Rooms were large but dated and some issues with comfort.
Amenities
5.15
Limited amenities, with some equipment reported as broken.
Value for Money
8.15
Affordably priced, offering good value for the experience.
Food and Beverage
5.65
Breakfast not included and cleanliness issues noted.
Overall Experience
7.15
An enjoyable experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:21

Property Description

Distinctive Combination of Tradition and Modernity

The Mattenhof Resort in Interlaken seamlessly blends a rich 100-year history with modern amenities. The Art Nouveau main building and extensive parkland provide a charming backdrop for your stay.

Unlimited Cultural, Leisure, and Sports Opportunities

Explore over 18,000 m² of parkland and indulge in a myriad of cultural, leisure, and sports activities. From renovated rooms with stunning mountain views to the lobby bar with a cosy fireplace, there is something for everyone to enjoy.

Unique Alpine Ambience and Varied Dining Options

Experience the enchanting Alpine landscape surrounding the resort while savoring the delights of the lobby bar, trendy Club Caverne, garden restaurant, pool bar, and village tavern. Your stay at the Mattenhof Resort promises to be truly exceptional and unforgettable.

Ready to experience the charm of Mattenhof Resort? Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for CHF 40 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.9
Based on 1518 reviews
Cleanliness: 5.65
Service: 8.65
Location: 8.15
Room Quality: 6.65
Amenities: 5.15
Value for Money: 8.15
Food and Beverage: 5.65
Overall Experience: 7.15
D
Danilo • couple • br
9
2026-01-31 • via Nuitee
P
Pablo • couple • us
4
Not Worth it
Pros:

Staff was nice, but everything is too old and has nothing in the room, microwave or anything!!!

Cons:

Most of the the things, instead staff

2026-01-20 • via Nuitee
T
Talitha • extended_group • ch
5
Raucherhotel, sehr in die Jahre gekommen
Pros:

Trotz Einzelzimmer sehr grosses Bett

Cons:

Es roch extrem nach Zigarettenrauch, der auch Nachts unter der Türe durchkam und somit das ganze Zimmer danach roch. Ich musste mitte November mit offener Balkontüre schlafen.
Kaputte Steckdosen, Garderobenständer total Wackelig und Vorhänge mit grossen Löchern

2026-01-20 • via Nuitee
Y
Yaser • couple • sa
10
اقامة جميله ومريحه وموقع مُميز
Pros:

اخذنا غرفه كبيره وشرحه وأفضل من الصور الموجوده
الموظفين واحد بشوش ويخدم بكل حب
وفيه عندهم اذا بتطلبون بطاقه مواصلات مجانيه يقدمونها لكم

Cons:

الثاني نفسيته كانت سيئه ويالله يالله يخدمنا
المرافق الألعاب بفلوس

2026-01-19 • via Nuitee
B
Bernhard • extended_group • us
6
2026-01-19 • via Nuitee
P
Pierrot • extended_group • fr
5
2026-01-19 • via Nuitee
S
Sayed Eid Sayed • solo_traveller • it
6
2026-01-19 • via Nuitee
X
xie • solo_traveller • nl
3
2026-01-19 • via Nuitee
S
Susanamedina • family_with_children • es
1
Malísima experiencia. Mejor no ir.
Pros:

Lo único bueno las vistas desde la habitación.

Cons:

Un auténtico terror de sitio. El peor hotel en el que he estado y por un precio desorbitado para la calidad del lugar y los servicios. Tendrían que pagarme para que volviera a alojarme ahí.
Sábanas rotas.
Olor a cerrado.
Enchufes rotos.
La luz del baño no se apagaba.
Lavabo sucio.
La puerta de la habitacion no se cerraba correctamente y se abria desde fuera.
Una pena que con el edificio histórico que tienen y que podria ser un bonito sitio, esté en las condiciones que esta. Se percibe la dejadez por todas partes.

2026-01-19 • via Nuitee
B
BINTING • extended_group • cn
8
Pros:

没有早餐，有公交车站台，很方便

2026-01-19 • via Nuitee
S
Susanne • extended_group • ch
1
Nie mehr im Mattenhof übernachten!
Pros:

Garten war gepflegt im Gegensatz zum Hotel

Cons:

Hotel miserabel.
Kein Frühstück .
Zimmer mit defektem Mobiliar.
Sehr aggressiver Chef.
Völlig vernachlässigtes Hotel .

2026-01-19 • via Nuitee
E
Ethan • couple • us
8
2026-01-19 • via Nuitee
N
Nate • family_with_children • us
6
2026-01-19 • via Nuitee
H
Himansu • family_with_children • us
1
Pros:

There’s nothing to like, except nearby bus stop for convenience transportation.

Cons:

This property is complete disaster and need big time renovation. There wasn’t even fan available when temperature was 30 C.

2026-01-19 • via Nuitee
M
Maryam • family_with_children • ca
5
2026-01-19 • via Nuitee
K
Keshava Dutt • family_with_children • se
4
Pros:

Staff is courteous. Has a direct bus to central place and the Interlaken OST station. Rooms are spacious, but the cupboards are not well maintained.

Cons:

Hotel really needs to upgrade in facilities. The rooms and fittings are really old-fashioned and disappointing!!! There's dog hair all around the lobby. Not at all recommended :(

2026-01-19 • via Nuitee
O
Oehninger • couple • ch
8
Wir hatten einen schönen, guten Aufenthalt.
Pros:

Gab leider kein Frühstück....Die Lage war für uns perfekt!

Cons:

Das Bett war leider instabil....rutschte weg...

2026-01-19 • via Nuitee
J
Jürg & Beatrice • couple • ch
8
2026-01-19 • via Nuitee
H
Hongxiang • family_with_children • us
5
2026-01-19 • via Nuitee
N
Nathalie • couple • ch
7
2026-01-19 • via Nuitee