Regent of Rotorua Boutique Hotel

Hotels
8.4 (1018 reviews)
1191 Pukaki Street , Rotorua , NZ
+64 7 348 4079

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Nice breakfast
Cons:
Bland food
Room quality not as advertised
Additional charges post-checkout

Categories

Cleanliness
8.45
Some reviews noted dust and cleanliness issues, affecting overall perception.
Service
9.15
Staff were described as friendly and helpful, though some training issues noted.
Location
9.45
Consistently praised for being well-located close to amenities and attractions.
Room Quality
7.95
Rooms described as less luxurious than expected and some issues reported.
Amenities
8.45
Amenities available but felt dated, with some aspects not meeting expectations.
Value for Money
7.95
Some reviews indicated that the hotel did not deliver value as expected.
Food and Beverage
6.95
Mixed reviews about meal quality; one major complaint about bland food.
Overall Experience
8.85
Overall experience was good but expectations were not fully met based on advertising.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:26

Property Description

Luxurious Amenities
The Regent of Rotorua Boutique Hotel offers a range of luxurious amenities including a heated outdoor pool, indoor mineral pool, and designer-furnished accommodations with luxury linen.

Culinary Delights
Indulge in a contemporary Pacific fusion menu at the Regent Room Restaurant & Wine Bar, or savor a cocktail in the exclusive Regent Club Lounge for a truly exquisite dining experience.

Convenient Location
Situated just minutes away from local shops, bars, and cafés, and a short drive from Rotorua's popular attractions, the hotel's prime location makes it the perfect choice for your next getaway.

Experience luxury, fine dining, and convenience at the Regent of Rotorua Boutique Hotel. Book now for an unforgettable stay!

Important information:

A 2.5% charge is applicable for credit card payments.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROT

Location

Guest Reviews

8.4
Based on 1018 reviews
Cleanliness: 8.45
Service: 9.15
Location: 9.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 6.95
Overall Experience: 8.85
G
Gibbon • couple • nz
10
2026-09-19 • via Nuitee
H
Heather • solo_traveller • nz
6
Pros:

The closeness to activities.

Cons:

The noise from surrounding business, the bass from the night club's was infuriating & unsettling. Little sleep on a Saturday night/Sunday morning.

2026-09-19 • via Nuitee
K
Kelly • couple • us
10
I usually am not effusive about hotel stays, but the Regent Hoyel in Rotorua was an excellent hotel. Clean beautiful ho
Pros:

Clean, affordable and friendly, excellent staff

Cons:

Nothing

2026-09-12 • via Nuitee
L
lisa • couple • nz
9
Perfect accommodation
Pros:

The room was spacious and clean. It had everything I needed and its central location was perfect

Cons:

There wasn’t anything I was unhappy about; although I would’ve loved to have access to sky tv

2026-09-12 • via Nuitee
A
Andrew • solo_traveller • nz
9
2026-09-02 • via Nuitee
J
Juang • solo_traveller • tw
10
Pros:

整體居住空間很舒適，獨立分開的房間很棒，不會互相干擾，適合整個家庭一起入住

Cons:

沒有電梯，需要扛行李爬樓梯

2026-09-01 • via Nuitee
D
Delwyn • couple • nz
10
I would highly recommend your hotel to others.
Pros:

The location was excellent for our business trip.
The staff were exceptional.
The room was nice
Absolutely enjoyed our stay with you. Thank you so much

Cons:

Nothing at all.

2026-08-27 • via Nuitee
J
JIAYI • couple • nz
10
2026-08-25 • via Nuitee
D
Dan • couple • nz
10
Quality accommodation
Pros:

Very clean and comfortable

Cons:

N/A

2026-08-16 • via Nuitee
D
Dave • couple • nz
5
Average at best, well over priced. Have had better stays for $200, expected a lot better for $350.00
Pros:

Eggs Benny was ok, not great..completely smothered in sauce

Cons:

Hotel was alot older than i was expecting. Room was not soundproof at all, kept up until 2am by music and guests. Make up stains on towels

2026-08-16 • via Nuitee
L
Lucy • couple • nz
8
Lovely thank you. Gorgeous big room and friendly staff
Pros:

Was personalized and respectful

Cons:

Slightly disjointed layout of the whole complex. Not bad at all. Just a bit different

2026-08-16 • via Nuitee
G
Gina • couple • nz
9
Great location-Comfy stay
Pros:

Excellent location, handy to Eat Street and the lakefront. Comfy rooms and friendly staff. They even had a special treat for us awaiting for our anniversary.

2026-08-14 • via Nuitee
J
Jacqui • solo_traveller • au
10
2026-08-13 • via Nuitee
M
MacDonald • solo_traveller • nz
9
2026-08-08 • via Nuitee
S
Samshun • solo_traveller • nz
9
2026-08-07 • via Nuitee
K
Kristy • couple • nz
9
2026-08-07 • via Nuitee
N
Nancy • couple • gb
10
Staff went above and beyond for us.
Pros:

Helpful and friendly staff, gave us great advice on places to visit and eat.

Cons:

Nothing.

2026-08-07 • via Nuitee
N
Norbert • solo_traveller • in
6
Pros:

Very friendly staff, clean rooms and comfortable bed.

Cons:

Small rooms look like a cellar room with no proper window. Superior rooms are lacking privacy as they are visible from outside, facing the hotel yard.

2026-08-06 • via Nuitee
S
Sandy • solo_traveller • us
5
Not so hot Rotorua
Pros:

next to Lake Rotorua

Cons:

hotspring pool and guest parking were closed when we arrived for multiple days.

2026-07-25 • via Nuitee
M
maree • solo_traveller • nz
8
Pros:

Handy

Cons:

Price was dear

2026-07-24 • via Nuitee