Regent of Rotorua Boutique Hotel

Hotels
8.4 (941 reviews)
1191 Pukaki Street , Rotorua , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Nice breakfast
Cons:
Bland food
Room quality not as advertised
Additional charges post-checkout

Categories

Cleanliness
8.45
Some reviews noted dust and cleanliness issues, affecting overall perception.
Service
9.15
Staff were described as friendly and helpful, though some training issues noted.
Location
9.45
Consistently praised for being well-located close to amenities and attractions.
Room Quality
7.95
Rooms described as less luxurious than expected and some issues reported.
Amenities
8.45
Amenities available but felt dated, with some aspects not meeting expectations.
Value for Money
7.95
Some reviews indicated that the hotel did not deliver value as expected.
Food and Beverage
6.95
Mixed reviews about meal quality; one major complaint about bland food.
Overall Experience
8.85
Overall experience was good but expectations were not fully met based on advertising.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:26

Property Description

Luxurious Amenities
The Regent of Rotorua Boutique Hotel offers a range of luxurious amenities including a heated outdoor pool, indoor mineral pool, and designer-furnished accommodations with luxury linen.

Culinary Delights
Indulge in a contemporary Pacific fusion menu at the Regent Room Restaurant & Wine Bar, or savor a cocktail in the exclusive Regent Club Lounge for a truly exquisite dining experience.

Convenient Location
Situated just minutes away from local shops, bars, and cafés, and a short drive from Rotorua's popular attractions, the hotel's prime location makes it the perfect choice for your next getaway.

Experience luxury, fine dining, and convenience at the Regent of Rotorua Boutique Hotel. Book now for an unforgettable stay!

Important information:

A 2.5% charge is applicable for credit card payments.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 941 reviews
Cleanliness: 8.45
Service: 9.15
Location: 9.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 6.95
Overall Experience: 8.85
R
Rob • couple • au
10
Excellent location, very clean, great friendly & helpful staff
Pros:

Location & cleanliness

Cons:

All good

2026-04-01 • via Nuitee
C
Claire • couple • fr
9
Pros:

L’emplacement tres central + a côté de eat street pr diner le soir + proximité avec les différentes activités - qualité du service et propreté de la chambre

2026-03-30 • via Nuitee
S
Spolander • couple • za
8
2026-03-25 • via Nuitee
M
Margaret • couple • au
6
2026-03-25 • via Nuitee
J
Joanne • couple • au
8
2026-03-25 • via Nuitee
M
Michael • couple • au
10
Nice place to stay - bed was amazing.
Pros:

Beautiful room - location of this hotel is close to the Main Street and lake.

Cons:

We left the window open during the night and the room was infested with insects in the morning. Not sure if this can be helped though.

2026-03-23 • via Nuitee
S
Susan • couple • us
8
Enjoyable stay in Rotorua.
Pros:

Clean and comfortable. Walking distance to town and the lake. Staff very helpful.

Cons:

Nothing

2026-03-21 • via Nuitee
C
Carlos • family_with_children • us
1
No ac, poorly maintained hotel
Pros:

The staff was nice, great location

Cons:

AC not functional. Very hot room as the windows do not open. Room was fairly dirty.

2026-03-19 • via Nuitee
J
Joanna • couple • pl
9
2026-03-18 • via Nuitee
K
Katherine • solo_traveller • nz
9
2026-03-18 • via Nuitee
C
Carol • extended_group • us
9
Pros:

Nice rooms

Cons:

Temp in rooms was a little hot. AC insufficient.

2026-03-13 • via Nuitee
M
MA • couple • gb
1
Sleepless night next to night club. Nice otherwise.
Pros:

Good quality room-nice if small thermal pool and cold pool

Cons:

Right next door to a night club so didn’t sleep a wink hence our low score-check location of your room-don’t back on to the eat street

2026-03-12 • via Nuitee
P
Peter • couple • gb
8
2026-03-12 • via Nuitee
P
Pat • family_with_children • us
10
Enjoyable Stay
Pros:

Perfect location, lovely walk to Eat Street, Lake Rotorua and great coffee shops on Fenton. Private parking included and easy access to highway for geothermal activities and redwood forest walk. Especially loved the on site mineral pool! The concierge was very helpful. My choice when visiting and returning to Rotorua. It was a very relaxed vibe and perfect room amenities. Thank you for your hospitality!

2026-03-11 • via Nuitee
B
Bridget • couple • gb
7
Cons:

Wasn’t very clean in our room and hotel very dated. Staff member who dealt with us not the not great

2026-03-11 • via Nuitee
F
Felicia • family_with_children • us
9
Boutique hotel Rotorua was a nice place to stay. In hotel restaurant was very good and unexpected.
Pros:

The hotel provided a larger room for my kids who were traveling with little ones and needed more room in the bedroom for the extra rollaway and crib. Nice bonus. The location is very convenient to restaurants. I had a one bedroom suite; it was super nice and roomy.

Cons:

Parking is extremely limited on the property, so you have to park on street and you might not get one close by.

2026-03-11 • via Nuitee
V
Valérie • family_with_children • ca
9
Hotel agreable et confortable avec un excellent restaurant
Pros:

L'accueil, le confort et la nourriture

Cons:

Rien.

2026-03-10 • via Nuitee
G
George • family_with_children • gb
8
Pros:

Friendly staff

Cons:

Noisy

2026-03-05 • via Nuitee
J
Julie • couple • gb
9
2026-03-04 • via Nuitee
A
Andreas Hasler • couple • ch
8
2026-03-04 • via Nuitee