The Residence Hotel

Hotels
8.6 (611 reviews)
Quay Street , Galway , ie

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noise issues
Room size too small

Categories

Cleanliness
8.04
General positive sentiment mentioned, with remarks about the hotel being clean and comfortable.
Service
9.01
Staff were consistently praised for being friendly and helpful.
Location
9.05
The location was frequently highlighted as perfect and ideal for exploring the area.
Room Quality
8.5
Rooms were described as comfortable and well-decorated, with some mentions of noise issues.
Amenities
8.53
Facility mentions included clean and modern rooms, with good amenities but some requests for additional features.
Value for Money
8.49
Value was generally considered good, though some mentioned high prices for smaller rooms.
Food and Beverage
8.54
Comments on the bar and food facilities suggested a positive experience.
Overall Experience
8.61
Overall satisfaction was high, with many reviews expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:45

Property Description

Indulge in Unique Luxury

Luxurious Accommodation: The Residence Hotel boasts 20 uniquely designed bedrooms equipped with modern amenities including flat-screen TVs with Netflix and tea/coffee facilities.

Dining Delights: Adjacent to the hotel is the popular 1520 Bar, serving a delectable homemade menu daily, accompanied by live music for a vibrant atmosphere.

Vibrant Surroundings: Located in Galway's lively Latin Quarter, guests can explore medieval streets lined with charming boutiques, cafes, and restaurants. With Eyre Square and Galway Station just a short stroll away, convenience meets luxury at The Residence Hotel.

Book now to experience the perfect blend of comfort and entertainment at The Residence Hotel in Galway!

Important information:

Guests requiring parking should contact the hotel directly for details. Contact information can be found on the booking confirmation.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 611 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
P
Patrick • family_with_children • us
9
2026-03-13 • via Nuitee
T
Tom • family_with_children • us
10
Pros:

IT WAS IN STEPS OF ANYTHING I WANTED

2026-03-10 • via Nuitee
J
James • family_with_children • us
10
Pros:

Staff and location

2026-03-10 • via Nuitee
J
Jayne • couple • gb
9
Pros:

Location was amazing and really quiet even though we were on the main street

Cons:

Nothing

2026-03-09 • via Nuitee
D
Dara • extended_group • ie
8
2026-03-05 • via Nuitee
D
Dylan • couple • ie
10
2026-03-05 • via Nuitee
H
Hensler • couple • us
10
Pros:

The front desk girl was the best ever, great recommendations and awesome vibe! I would come back for her sake alone

2026-03-02 • via Nuitee
C
Catherine • couple • gb
10
Pros:

Your staff went above and beyond and we're so helpful even before we even arrived . Helping us out over the phone making sure everything was in hand . The location was perfect. Rooms were perfect and there is absolutely nothing negative we have to say at all.

2026-02-27 • via Nuitee
B
Bogle • couple • ie
10
2026-02-26 • via Nuitee
A
Alan • couple • ie
3
A complete mess!
Pros:

Great location.

Cons:

On first impression when we walked into the room there was a terrible smell and we noticed the window was held open with an empty water bottle, then when removing the bottle we saw a HUGH disgusting clump of black hair on the floor, there was also packaging from giftshops left behind from previous guests. Later that night upon our return we could hear very loud talking from the room directly behind our bed, after an hour I had to get the night porter who knocked and could not get a reply, we discovered it was the TV. The porter had to cut the electricity to the room to turn it off, surely there would be a concern for the wellbeing of the guest not being able to answer, perhaps they were ill. Anyway a couple of hours later the TV started up again and twice after that I had to go down 4 floors to report to the porter who again cut the electricity. In the morning we discovered there was only one bath towel which absolutely stank, the shower gel was empty and the shower curtain was hard to keep closed as 3 rings were missing. Upon checking out we brought the issues to the attention of the girl at reception, she played no attention, no apology and just said email management. Galway has some fantastic hotels, this one does not deserve your custom.

2026-02-25 • via Nuitee
S
Susan • solo_traveller • gb
8
2026-02-24 • via Nuitee
D
Duncan • solo_traveller • ie
9
2026-02-22 • via Nuitee
L
Luke • extended_group • ie
8
2026-02-11 • via Nuitee
A
Alan • couple • gb
8
Pros:

Brilliant location

Cons:

The bathroom needs updating

2026-02-10 • via Nuitee
P
Paul • family_with_children • ie
7
2026-02-09 • via Nuitee
E
Elaine • couple • ie
8
Pros:

Brilliant city centre location, didn’t have breakfast but lots of options around. Comfy room

Cons:

Breakfast included

2026-02-08 • via Nuitee
P
Paul • couple • ie
8
2026-01-25 • via Nuitee
R
Ron • family_with_children • us
9
2026-01-24 • via Nuitee
E
Erick • extended_group • ie
10
2026-01-20 • via Nuitee
W
Walter • extended_group • au
9
Very enjoyable, our stay was brief but we had an excellent time without going too far from the hotel
Pros:

Very pleased with the room, great location. Had dinner at the bar down stairs and listened to some lrish music. Reception staff were very friendly and welcoming.

Cons:

Had to park at eyre square car park so that cast a bomb. (€27)😩

2026-01-20 • via Nuitee