Holiday Inn Express Hotel & Suites Atlanta Airport West - Camp Creek by IHG

Hotels
•
Holiday Inn Express
8.1 (299 reviews)
3833 Princeton Lake Court , Atlanta , US
+1 404-968-2300

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Warm, welcoming and helpful staff
Lovely lakeside location within walking distance of shops and restaurants
Spotlessly clean public areas and good overall cleanliness
Good parking and convenient for airport (shuttle available)
Several guests praised a large, varied breakfast and excellent hospitality
Cons:
Inconsistent breakfast quality; some found it bland and low-quality
Rooms are dated: decor needs updating and TVs are not modern
Amenity gaps: no kettle/no drinking water in rooms and no ice on some floors
Airport shuttle/transfer communication failures and delayed pick-up
Billing issues: large pre-authorisation and delayed refunds reported
At least one report of a blocked toilet/poor water pressure in a room

Categories

Cleanliness
9.3
Multiple guests described the property as spotlessly clean and noted pleasant smells and well-maintained public areas; cleanliness consistently praised despite some comments about dated room decor.
Service
9.1
Staff repeatedly praised as warm, welcoming and very helpful; several guests highlighted excellent customer service though airport shuttle communication failures lowered this score slightly.
Location
9
Frequently praised location: backing onto the lake, within easy walking distance of shops and restaurants, with ample parking and convenient for an airport transfer (when it worked).
Room Quality
6.5
Rooms described as dated with decor needing updating; guests reported issues like non-smart TVs, lack of drinking water/kettle and at least one blocked toilet — room quality is the weakest area.
Amenities
7
Amenities are mixed: parking and shuttle service exist, but guests noted no kettle or ice on the floor and unreliable airport transfer communication, lowering the perceived amenity quality.
Value for Money
7.5
Mixed sentiment: many guests felt the stay was excellent value given the staff and location, but unexpected large pre-authorisations and delayed refunds reduced perceived value for some.
Food and Beverage
7.5
Conflicting reports: several guests praised a huge, varied breakfast and excellent options, while others described the breakfast as bland, low-quality and served on paper/plastic — inconsistent F&B experience.
Overall Experience
8.9
Generally very positive overall: many guests loved the property, staff and location and would return, though issues with breakfast, some room shortcomings and transfer communication prevented a perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Airport Shuttle Service
This Atlanta hotel offers a complimentary shuttle to Hartsfield-Jackson Atlanta International Airport, ensuring a stress-free start to your trip, just 5 miles away.

Relaxing Indoor Pool and Modern Rooms
Unwind in the indoor pool or retreat to your room equipped with convenient amenities like microwaves, refrigerators, and a 32-inch flat-screen TV with free Wi-Fi.

Deluxe Breakfast and Fitness Facilities
Start your day right with a delicious buffet breakfast, stay active in the gym, and catch up on work at the business center during your stay.

Book now for a comfortable and convenient stay at the Holiday Inn Express Hotel and Suites Atlanta Airport West- Camp Creek.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Guest Reviews

8.1
Based on 299 reviews
Cleanliness: 9.3
Service: 9.1
Location: 9
Room Quality: 6.5
Amenities: 7
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 8.9
G
Gyamfi • family_with_children • gh
8
Pros:

Excellent customer service

2026-11-07 • via Nuitee
S
Santana • couple • us
10
2026-11-06 • via Nuitee
J
Jennifer • couple • us
10
Only had 4hrs to sleep so didn't get to use much of anything but it was clean and front desk staff are top tier
Pros:

Front desk staff

Cons:

Clean

2026-11-06 • via Nuitee
N
Nadiya • couple • ca
10
2026-11-04 • via Nuitee
A
Ana C • family_with_children • ro
10
2026-10-26 • via Nuitee
S
Steve • family_with_children • nz
10
Lovely property
Pros:

The staff were incredibly warm, welcoming and helpful! Lovely setting too backing onto the lake and within easy walking distance of the shops.

2026-10-15 • via Nuitee
A
Arnold • couple • us
8
It was ok
Pros:

Location

Cons:

N/A

2026-09-17 • via Nuitee
D
Diana • extended_group • ec
8
Recomendado!
Pros:

Instalaciones excelente y el desayuno muy variado El personal muy amable, en especial la señora que reponía en el desayuno ( muy adorable ) Cerca hay tiendas y supermercado Además de varios lugares para comer Excelente si tienes una escala larga como fue mi caso

Cons:

Fue el servicio de traslado desde el aeropuerto, escribí una semana antes para confirmar el traslado y nunca recibí respuesta Llegó el día y tuvimos que esperar casi dos horas en el aeropuerto para q nos recojan, esa parte de comunicación deben mejorar

2026-08-24 • via Nuitee
L
lisa • solo_traveller • gb
4
Very basic and old
Pros:

The location was good and there was plenty of parking, the lake out the back was nice.

Cons:

The hotel is very dated, decor needs updating, TV wasn't smart and couldn't connect to anything. No water for drinking in room or a kettle. No ice on the floor we stayed. Took a large amount off my credit card and only refunded days after we left. Breakfast was terrible, really bland, tasteless food.

2026-08-11 • via Nuitee
K
Keith • couple • gb
9
Pros:

Everything was excellent about this hotel

Cons:

Nothing

2026-08-07 • via Nuitee
A
andrew • extended_group • gb
8
Staff wonderful, hotel spotlessly clean, but let down by breakfast.
Pros:

Breakfast not as good as expected. Paper plates and plastic cutlery really awful.

Cons:

Quality of breakfast ingredients.

2026-07-09 • via Nuitee
M
Mixon • solo_traveller • us
10
The Best
Pros:

I loved everything

Cons:

I loved everything

2026-06-20 • via Nuitee
A
Adrean • solo_traveller • us
8
Pros:

The facility, the new hired staff was awesome only there 3 Days. Very good customer service.

Cons:

My toilet was stopped up for 2 days because of water pressure.

2026-06-08 • via Nuitee
M
marion • solo_traveller • us
10
Got off the plane went met the shuttle got to the hotel smelled very good
Pros:

Location cleanliness friendly staff
Good breakfast airport shuttle

2026-06-01 • via Nuitee
D
Dingler • couple • us
10
2026-05-28 • via Nuitee
T
Tina • couple • us
10
Liked it so much we will be staying again next weekend!!
Pros:

Everyone was so hospitable and their breakfast is the best from any other hotel I’ve stayed. Huge variety of options.

Cons:

N/A

2026-05-26 • via Nuitee
B
Brittney • couple • us
10
2026-05-23 • via Nuitee
S
Sarah • family_with_children • gb
10
2026-05-16 • via Nuitee
R
Randall L • couple • us
10
2026-05-13 • via Nuitee
H
Heaven • solo_traveller • us
8
2026-05-10 • via Nuitee