Kichijoji Excel Hotel Tokyu

Hotels
8.5 (1456 reviews)
Musashino-shi, Kichijoji-Honcho 2-4-14 , Musashino , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Public transport tickets
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Good value for price
Friendly staff
Great location
Cons:
Limited breakfast variety
Minor room issues

Categories

Cleanliness
8.25
Cleanliness was noted positively, but there were comments about bathroom issues.
Service
9.25
Most staff were friendly and helpful, particularly noted in multiple reviews.
Location
9.25
Excellent location with many shops and restaurants nearby.
Room Quality
7.75
Room cleanliness and amenities were mentioned, but some rooms were small and had issues.
Amenities
8.25
Complimentary snacks and drinks in the lounge were appreciated.
Value for Money
8.75
Considered good value for the price, although there were mixed feelings.
Food and Beverage
7.75
Breakfast variety was limited, but taste was generally positive.
Overall Experience
8.75
Guests expressed a willingness to return, indicating satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:06

Property Description

Luxurious Accommodation
Kichijoji Excel Hotel Tokyu offers elegant 4-star rooms with modern amenities, including free WiFi and air conditioning. Each room features a private bathroom and a flat-screen TV, ensuring a comfortable stay for guests.

Convenient Location
Situated near Inokashira Park Zoo and Yuzo Yamamoto Memorial, our hotel provides easy access to popular attractions such as Gessoji Temple and shopping centers like Parco Kichijoji and Kirarina Keio. With Tokyo Haneda Airport just 31 km away, traveling to and from the hotel is a breeze.

Exceptional Service
Our dedicated staff fluent in English and Japanese are available 24/7 at the front desk to assist you during your stay. Experience top-notch hospitality and service at Kichijoji Excel Hotel Tokyu.

Experience luxury and convenience at Kichijoji Excel Hotel Tokyu - Book your stay now!

Important information:

Renovation work is done from 9:00 to 17:00 daily [ Monday - Friday ( excluding holidays ) ] from 12th June, 2023 for 3 months. Also acoustic work is planned from 10:00 to 11:30 (tentative) from June 14 ( pending ).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2500 per day.

Location

Guest Reviews

8.5
Based on 1456 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
H
HIROSHI • couple • jp
8
Pros:

部屋の広さがいい

Cons:

特になし

2026-04-09 • via Nuitee
Y
Yuchun • family_with_children • tw
8
Pros:

地點佳

Cons:

房間老舊

2026-04-07 • via Nuitee
P
Paul • solo_traveller • au
10
Would stay here again when back this way.
Pros:

Lovely hotel in great area. Great staff premium room was awesome 👌

Cons:

Problem initially in room 305 with very stained carpet. They moved us and all was great

2026-04-06 • via Nuitee
L
Lili • couple • tw
6
2026-04-05 • via Nuitee
S
satoko • solo_traveller • jp
10
快適で満足です
Pros:

部屋が清潔。そして思った以上に広かった。必要な設備が整い、安眠できた。朝食も豊富でおいしかった。

Cons:

内窓のためか、室内の温度調整が難しかった。室内に飲料水がなく自分で汲みに行かなければいけなかった。

2026-04-04 • via Nuitee
S
Sean • couple • us
8
2026-04-03 • via Nuitee
D
Daan • couple • nl
9
Geweldig! Goede locatie
Pros:

De locatie

2026-04-03 • via Nuitee
A
Alessia • solo_traveller • it
9
Confortevole e comodo per la stazione, in un quartiere tranquillo ben servito
Pros:

Posizione comoda, nei pressi della stazione e vicina a un mercato coperto vivacissimo. Hotel pulito e confortevole, con vari servizi quali l'uso del microonde e un dispencer d'acqua gratuito. Fornitura di omaggi per il bagno, come spazzolini, pettini, dentifricio, rasoi, ser per la skin care. Nell'unica mattina di sole ho intravisto tra i tetti la forma del Monte Fuji. Colazione salata all'orientale con pochissima scelta dolce, ma nel complesso accettabile. Personale estremamente gentile e disponibile.

Cons:

Le camere non sono super insonorizzate e si sentono un po' i rumori del corridoio. La mia camera aveva la parete divisoria tra bagno e letto vetrata, che va bene per fare entrare la luce naturale in bagno ma può creare qualche perplessità, finché non si scopre che c'è una tendina per oscurarla

2026-04-03 • via Nuitee
H
Harue • couple • jp
9
とても快適でした
Pros:

設備が良い　ベッドの寝心地が良い　部屋の温度が適切　間接照明が素敵　清潔感あり　騒音が少ない　季節的なものか、空調の騒音が全くなくて静かでした

Cons:

連泊で歯磨きセットの補充が欲しかった
受付のスタッフの方の案内が少しぶっきらぼうで残念

2026-04-02 • via Nuitee
K
KIYOKO • extended_group • jp
6
Pros:

お部屋は清潔でとても快適でした
フロントの対応も良く朝食も美味しく頂きました

Cons:

朝食のメニューがもう少し豊富だったらよかったかも

朝 廊下で行き合うお掃除のスタッフの方は こちらがおはようございますと言っても知らん顔の人が何人か居ました

2026-04-02 • via Nuitee
J
Jelena • family_with_children • gb
10
2026-04-01 • via Nuitee
Y
YOSHIMI • family_with_children • jp
8
2026-04-01 • via Nuitee
F
Fanlong • couple • jp
8
2026-03-29 • via Nuitee
A
Adrian • couple • ch
9
Pros:

Super Frühstückbuffet, alles toll!

2026-03-28 • via Nuitee
B
Bernie • couple • us
10
Nice overall hotel!
Pros:

Location is great!

Cons:

Little small rooms.

2026-03-28 • via Nuitee
B
Bernie • couple • us
9
Really like your hotel, the workers, escalator and location
Pros:

Great location and will stay again next year

Cons:

Would like room a little bigger. Wish we could have a fan

2026-03-28 • via Nuitee
M
mohamed • solo_traveller • sa
7
2026-03-27 • via Nuitee
O
Olivia604 • family_with_children • ca
10
Pros:

Location and the selection of eateries inside the complex

2026-03-26 • via Nuitee
G
George • couple • us
9
Pleasant recurrent visit
Pros:

Breakfast was quite good; lots of options

Cons:

The fish were too dry; please cut the lettuce into smaller pieces; I prefer my eggs to be a little less moist

2026-03-23 • via Nuitee
Y
Yousef • solo_traveller • ag
10
Amazing and newly renovated.
Pros:

Exceptional staff! And beautiful new and renovated inside. The front desk are always so kind and greet when you pass. The cleaning staff are 10/10 everytime and everything you need is there in the room etc. I just wish breakfast was included in the bill as I stayed a month and didn’t want to pay so much more for breakfast. Other than that, so great.

2026-03-23 • via Nuitee