Kichijoji Excel Hotel Tokyu

Hotels
8.5 (1411 reviews)
Musashino-shi, Kichijoji-Honcho 2-4-14 , Musashino , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Public transport tickets
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Good value for price
Friendly staff
Great location
Cons:
Limited breakfast variety
Minor room issues

Categories

Cleanliness
8.25
Cleanliness was noted positively, but there were comments about bathroom issues.
Service
9.25
Most staff were friendly and helpful, particularly noted in multiple reviews.
Location
9.25
Excellent location with many shops and restaurants nearby.
Room Quality
7.75
Room cleanliness and amenities were mentioned, but some rooms were small and had issues.
Amenities
8.25
Complimentary snacks and drinks in the lounge were appreciated.
Value for Money
8.75
Considered good value for the price, although there were mixed feelings.
Food and Beverage
7.75
Breakfast variety was limited, but taste was generally positive.
Overall Experience
8.75
Guests expressed a willingness to return, indicating satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:06

Property Description

Luxurious Accommodation
Kichijoji Excel Hotel Tokyu offers elegant 4-star rooms with modern amenities, including free WiFi and air conditioning. Each room features a private bathroom and a flat-screen TV, ensuring a comfortable stay for guests.

Convenient Location
Situated near Inokashira Park Zoo and Yuzo Yamamoto Memorial, our hotel provides easy access to popular attractions such as Gessoji Temple and shopping centers like Parco Kichijoji and Kirarina Keio. With Tokyo Haneda Airport just 31 km away, traveling to and from the hotel is a breeze.

Exceptional Service
Our dedicated staff fluent in English and Japanese are available 24/7 at the front desk to assist you during your stay. Experience top-notch hospitality and service at Kichijoji Excel Hotel Tokyu.

Experience luxury and convenience at Kichijoji Excel Hotel Tokyu - Book your stay now!

Important information:

Renovation work is done from 9:00 to 17:00 daily [ Monday - Friday ( excluding holidays ) ] from 12th June, 2023 for 3 months. Also acoustic work is planned from 10:00 to 11:30 (tentative) from June 14 ( pending ).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2500 per day.

Location

Guest Reviews

8.5
Based on 1411 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
B
Bar-El • couple • us
9
Nice hotel in a quieter neighborhood of Tokyo
Pros:

Nice room and very clean. Not in center of Tokyo, but in a nice neighborhood if you want to be out somewhere different.

Cons:

Although our room level included a happy hour, it was not very good and in a second rate part of their dining area.

2026-03-21 • via Nuitee
T
TAEKO • solo_traveller • jp
7
2026-03-20 • via Nuitee
N
Nicholas • couple • us
10
Pros:

It was cool! Staff were kind & sweet.

Cons:

It was a little loud. Depending on your tolerance.

2026-03-20 • via Nuitee
L
Lok • solo_traveller • us
10
2026-03-20 • via Nuitee
A
akiko • family_with_children • jp
9
2026-03-18 • via Nuitee
Y
Yukiko • solo_traveller • jp
9
2026-03-17 • via Nuitee
G
George • solo_traveller • us
10
Pros:

Breakfast

2026-03-16 • via Nuitee
C
Cynthia • couple • us
8
.
Pros:

Good at buffet was not hot. Entrees were pretty cold

Cons:

.

2026-03-15 • via Nuitee
Y
Yamagata • family_with_children • jp
8
2026-03-13 • via Nuitee
C
CHUN-PI • family_with_children • tw
10
2026-03-12 • via Nuitee
りえ • couple • jp
9
2026-03-12 • via Nuitee
H
hiroshi • couple • jp
9
エクセル東急だから良かった
Pros:

「荷物の預かり」も「宅配便の扱い」も含めて、フロントの対応が凄いの一言です。
感謝しております。

2026-03-11 • via Nuitee
A
Angela • family_with_children • jp
8
Pros:

Love the vibe. High ceilings are uplifting. The staff are friendly, helpful and polite. There are a few places to eat. Don't miss out on the ones at the back. The bakery is great and the salad place was also nice and healthy.

Cons:

The card key was a little difficult to operate on elevators.

2026-03-09 • via Nuitee
C
CHUN-PI • family_with_children • tw
10
2026-03-09 • via Nuitee
M
Makiko • solo_traveller • jp
9
Pros:

毎回利用するたびに思いますが、フロントやレストランのスタッフの方達がフレンドリーで親切なので、快適に過ごせます。アト、シャワー圧が良いのもポイント高いです。

2026-03-06 • via Nuitee
千穂 • couple • jp
8
2026-03-03 • via Nuitee
J
Julian • couple • de
10
2026-03-02 • via Nuitee
J
Julian • couple • de
10
2026-03-02 • via Nuitee
I
I-CHEN • family_with_children • tw
10
親子友善，地點極佳
Pros:

我們兩大一小訂的是雙加大床的房間，很驚訝飯店替我們不佔床的5歲小童主動加了一個單人床，雖然房間走道空間變擠，但每個人都睡的相當舒適。地點距離吉祥寺站5分鐘，距離商店街一條街，到井之頭公園走路也不過10分鐘，到吉卜力走路17分鐘(我們是推嬰兒車的速度)。櫃檯人員很親切，公共空間設計有兒童遊戲區，也有微波爐。

Cons:

沒有

2026-03-01 • via Nuitee
Y
Yosimitu • couple • jp
8
2026-03-01 • via Nuitee