Critchley Hackle

Hotels
•
Independent
8.8 (510 reviews)
585 Teding Van Berkhout Street, Dullstroom, Mpumalanga, 1110 , Dullstroom , ZA
27-13-254 01 49

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Facilities

Newspapers in lobby (surcharge)
Area shuttle (surcharge)
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Location and tranquility
Super comfortable bed
Friendly staff
Good breakfast
Cons:
Bathroom a little old
Dining options disappointing
Wi-Fi issues

Categories

Cleanliness
8.3
The entire place looks old, shabby, outdated and neglected.
Service
9.3
Staff were super helpful and friendly, thought of everything during our stay.
Location
9.3
Location is great with convenient access to restaurants and shops, offering tranquility in the countryside.
Room Quality
8.8
Rooms are comfortable but could benefit from updates, especially in media and bathroom facilities.
Amenities
8.8
Basic amenities are provided, but there's a need for improvements like Wi-Fi and better restaurant options.
Value for Money
8.8
Great value for a basic cabin and good quality in dining, but some amenities felt overpriced.
Food and Beverage
8.3
Breakfast was good but the overall dining experience was found to be disappointing and overpriced.
Overall Experience
8.8
Overall a lovely stay, with many positives outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:07

Property Description

Outdoor Pool and Terrace - Unwind by the outdoor pool or soak in the picturesque views from the terrace and garden.
Dining and Entertainment - Enjoy a delectable meal at the hotel's restaurant and savor a drink at the poolside bar while taking in the garden view.
Luxurious Accommodations - Individually decorated guestrooms with fireplaces, Select Comfort beds, and private furnished patios offer a cozy retreat.

Book your unforgettable stay at Critchley Hackle to experience these exceptional amenities and more.

Important information:

  • Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JNB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 510 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
W
West • couple • za
8
2026-05-09 • via Nuitee
A
Allan • couple • mz
9
2026-05-07 • via Nuitee
C
COMIEN • solo_traveller • za
10
2026-05-02 • via Nuitee
M
MARIUS • couple • za
9
2026-04-28 • via Nuitee
C
Cameron • couple • za
7
2026-04-28 • via Nuitee
R
RietteD • solo_traveller • za
8
2026-04-26 • via Nuitee
R
R • solo_traveller • za
9
2026-04-23 • via Nuitee
W
Wray • couple • za
5
The facility is in need of lots for maintenance,
Pros:

We did not eat breakfast

Cons:

The dinner was not enjoyable.

2026-04-20 • via Nuitee
C
Christopher Mark • family_with_children • za
9
A lovely overnight for our family
Pros:

A pleasant surprise in the heart of Dullstroom - perfect for a stop over on the way home. Comfortable rooms and beds - perfect for a family with 2 kids. The restaurant was an added bonus and we all had delicious meals!

Cons:

Dullstroom electricity went off briefly and there were no candles / solar lights as back up. The restaurant did have a generator but not linked to our cottage.

2026-04-08 • via Nuitee
C
Charles • extended_group • za
8
Relaxing
Pros:

Everything

Cons:

Low water pressure, no microwave oven in unit

2026-04-07 • via Nuitee
B
Brenda-Lee • couple • za
8
2026-04-07 • via Nuitee
V
van Heerden • couple • za
9
Pros:

The whole premise is kept nice and clean

Cons:

I did not like the short visit 🤣

2026-03-30 • via Nuitee
L
LEON • couple • za
7
2026-03-30 • via Nuitee
L
Lisa • family_with_children • za
6
Pros:

Neat and tidy

Cons:

Room was by the kitchen, was noisy. Duvet and bed were not the most comfortable

2026-03-30 • via Nuitee
C
Carien • family_with_children • za
8
2026-03-23 • via Nuitee
P
Pieter/Jolinda • couple • za
9
2026-03-23 • via Nuitee
J
June • couple • za
7
Pleasant stay. Toilet seat needs repair in unit.
Cons:

The restaurant ambience was great. The food was inedible. Hard dry hamburger. Prawn rissoles dry and hard to cut!

2026-03-22 • via Nuitee
R
Ruben • couple • za
10
2026-03-21 • via Nuitee
M
Mark • family_with_children • za
10
2026-03-19 • via Nuitee
J
Judith • extended_group • za
10
2026-03-18 • via Nuitee