Comfort Suites Palestine

Hotels
•
Comfort Suites
8.6 (412 reviews)
301 Willow Creek Parkway , Palestine , US
+1 903-723-0284

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Friendly, helpful staff
Good, convenient location
Indoor pool
Quiet, well-maintained property
Nice room layouts
Cons:
Breakfast quality/variety inconsistent or meager
Room odors and occasional pests reported
Limited parking for large vehicles/trailers
Thin soundproofing/noise from other guests
Small pool and limited on-site drinks/bar options
Occasional maintenance issues (TV, AC)
Manager/checkout enforcement incidents

Categories

Cleanliness
8
Generally praised as clean in multiple reviews ('nice clean rooms', 'room was clean'), but several reports of room odors and occasional pests (flies/roaches) lowered the score.
Service
9.5
Consistently positive mentions of front desk and staff being very helpful and friendly ('went above and beyond', 'super friendly staff', 'friendly staff as always'), with a few isolated notes of indifferent staff or a manager knocking for checkout.
Location
9.3
Frequently noted as convenient and near attractions; many guests mentioned a quiet, pleasant setting. Some limited parking/trailer issues were reported.
Room Quality
8.2
Rooms described as comfortable with good bedding by many guests, but some negatives: bed dip, TV/AC maintenance issues, odor in a room, and variable soundproofing.
Amenities
8.4
Indoor pool praised by several guests (though sometimes described as small). Limited on-site bar/drink options and some parking constraints; otherwise standard amenities for the property.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
7.6
Mixed to negative feedback on breakfast: several guests called it meager or missing items (no bagels/cream cheese, limited butter/milk options), though a few said breakfast was good.
Overall Experience
9.2
Majority of guests reported a comfortable, enjoyable stay and would return; a few incidents (breakfast issues, pests, noise, checkout knock) reduced satisfaction for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Inviting Accommodations

Located near various attractions, the Comfort Suites hotel offers warm and inviting accommodations for both business and leisure travelers.

Amenities and Features

Guests can enjoy free wireless high-speed Internet access, a heated indoor pool, an exercise room, and a delicious hot breakfast to start the day right.

Convenience for Guests

Corporate travelers can benefit from the on-site business center, banquet and meeting room facilities, while all guests can appreciate the well-equipped suites and laundry facilities provided for added convenience.

Book your stay at the Comfort Suites now and experience comfort and convenience during your visit to this vibrant region of Texas.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 412 reviews
Cleanliness: 8
Service: 9.5
Location: 9.3
Room Quality: 8.2
Amenities: 8.4
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 9.2
L
Lidia • couple • us
10
2026-10-31 • via Nuitee
J
Janice • couple • us
7
Cons:

The breakfast

2026-10-24 • via Nuitee
K
Kerry • family_with_children • us
10
Pros:

Nice clean rooms. Comfortable bed and couch. Near attractions.

2026-10-15 • via Nuitee
J
Jerry • family_with_children • us
8
Pros:

0 it was a nice day

Cons:

Well the TV had a little issue had to keep resetting it had to make one man come and look at it and I told him when I sent him the next day that it still needed something done to it the room had a odor in it when you first walked in I don't know but it was a nice room the air conditioner it worked okay but it needed attention to it

2026-09-14 • via Nuitee
S
Sherry • extended_group • us
10
Pros:

Property was clean, beds comfy, room cool.

Cons:

Breakfast was just ok.

2026-09-14 • via Nuitee
L
Lesia • couple • us
10
2026-08-25 • via Nuitee
C
Carlton • couple • us
9
Pros:

Everything

Cons:

Nothing

2026-08-20 • via Nuitee
S
sherri • solo_traveller • us
10
Pros:

The front desk clerk was the best. She was very pleasant to speak to and very helpful. She made my son and I feel welcome and went above and beyond to help us feel welcome. It would be awesome if everyone had a person like her every where.

Cons:

There is nothing to complain about. Everything and everyone was excellent.

2026-08-18 • via Nuitee
J
Jordan • couple • us
1
2026-08-17 • via Nuitee
W
William • solo_traveller • us
8
Pros:

Room layout was unique and different.

Cons:

Room window facing entrance was not visible due to some type of film or dirt.

2026-08-17 • via Nuitee
C
Carl • solo_traveller • us
8
Enjoyed our stay
Pros:

Nice room. Comfortable beds great staff and indoor pool was great.

2026-08-15 • via Nuitee
L
leodv • solo_traveller • it
8
2026-08-11 • via Nuitee
F
Francesco • extended_group • it
8
2026-07-23 • via Nuitee
C
Carole • family_with_children • us
7
Was clean and convenient.
2026-07-20 • via Nuitee
T
Tityonia • couple • us
8
It was fine
Pros:

Everything was fine

Cons:

They didn’t have a bar

2026-07-20 • via Nuitee
E
Egor • solo_traveller • us
10
Good place to stay. Good breakfast. Nice area
Pros:

Clean and quiet place

2026-07-14 • via Nuitee
S
Sean • couple • us
10
2026-07-13 • via Nuitee
B
Barbara • couple • us
10
Our stay at Comfort Suites was wonderful and so comfortable!
Pros:

The property was beautifully manicured!

2026-07-09 • via Nuitee
S
Silvas • solo_traveller • us
10
Pros:

Everything, except the warmness in the room .

Cons:

It was hot at night ,even though I lowered the temperature

2026-07-08 • via Nuitee
J
Jamie • couple • us
10
2026-07-06 • via Nuitee