Comfort Suites Palestine

Hotels
•
Comfort Suites
8.8 (562 reviews)
301 Willow Creek Parkway , Palestine , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great breakfast
Good location
Cons:
Issues with TV
Some stains on carpet
Breakfast staff attitude

Categories

Cleanliness
8.2
Overall cleanliness was noted positively, but some comments mentioned stains and unclean areas in the bathroom.
Service
9.2
Staff members were frequently described as friendly and accommodating, with specific praise for the front desk manager.
Location
9.2
Multiple reviews highlighted the great location of the hotel and its convenience.
Room Quality
8.7
Rooms were generally described as clean and comfortable, although some issues with TVs were mentioned.
Amenities
8.2
Indoor pool was mentioned positively, but issues with breakfast staff affected the perception.
Value for Money
8.7
Overall good value for the quality experienced during the stay.
Food and Beverage
9.2
Breakfast received strong positive remarks, with freshness and variety highlighted.
Overall Experience
9
Despite some issues, the overall sentiment of the reviews suggest a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:40

Property Description

Inviting Accommodations

Located near various attractions, the Comfort Suites hotel offers warm and inviting accommodations for both business and leisure travelers.

Amenities and Features

Guests can enjoy free wireless high-speed Internet access, a heated indoor pool, an exercise room, and a delicious hot breakfast to start the day right.

Convenience for Guests

Corporate travelers can benefit from the on-site business center, banquet and meeting room facilities, while all guests can appreciate the well-equipped suites and laundry facilities provided for added convenience.

Book your stay at the Comfort Suites now and experience comfort and convenience during your visit to this vibrant region of Texas.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 562 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9
M
Megan • solo_traveller • us
10
2026-06-06 • via Nuitee
T
Tyrell • couple • za
7
The setting of the hotel was lovely, so quiet and calm yet close to everything.
Pros:

Location was great, off a side road so very quiet and calm after a long days drive. Was nice to sit outside and enjoy the early evening with a cup of coffee on the rocking chairs. Room was clean.

Cons:

Staff weren't rude just not particularly friendly. Parking was pretty limited if you were traveling with a trailer.

2026-06-03 • via Nuitee
N
Nickolas • solo_traveller • us
2
Pros:

The pool

Cons:

The smell in our room. The flies and roaches in our room. The low grade breakfast in the morning. The manager knocking on our door to get us to leave when we still had 10 mins til check out.

2026-05-29 • via Nuitee
J
Jan and Don • couple • us
8
2026-05-16 • via Nuitee
J
Janet • couple • us
10
Can’t wait to stay again!
Pros:

Quiet
Safe
Super friendly staff

2026-05-11 • via Nuitee
J
Jason • couple • us
10
2026-05-11 • via Nuitee
L
Lyric • solo_traveller • us
8
2026-04-29 • via Nuitee
G
Garnett • couple • us
10
2026-04-27 • via Nuitee
S
Stephanie • couple • us
10
2026-04-24 • via Nuitee
K
Kelly • family_with_children • us
3
Hotel
Pros:

All the staff, but one gentleman.

Cons:

The room, the breakfast buffet and trying to get help because we needed to come home early but due to the price for the room and them not giving us credit for the night we were not going to stay they wouldn't help. So to not loose that money we unfortunately were not able to come back home even though we needed to.

2026-04-20 • via Nuitee
G
Gary • solo_traveller • us
10
Pros:

Always a great place to stay - quiet, off the main highway, good breakfast, and guest laundry facility.

2026-04-14 • via Nuitee
N
Newman • family_with_children • us
7
2026-04-11 • via Nuitee
J
Janet • couple • us
10
Had a fantastic time time and will be staying there again soon!
Pros:

Clean
Private

2026-04-09 • via Nuitee
K
Karen • couple • us
8
2026-04-08 • via Nuitee
B
Bianca • couple • us
7
Pros:

Comfortable bed

Cons:

The A.C. is right next to the bed.

2026-04-08 • via Nuitee
K
Kyle • family_with_children • us
8
2026-04-06 • via Nuitee
K
Kesha • couple • us
1
It just wasn’t a very pleasant stay
Pros:

That the property was clean

Cons:

This experience was upsetting and did not reflect the standards of care, dignity, and respect that we expect. All visitors and families should be treated equally and without bias.

2026-04-06 • via Nuitee
M
Martina • solo_traveller • us
10
2026-04-04 • via Nuitee
A
Authia • couple • us
8
We had a comfortable stay with a decent continental breakfast in close proximity to our meeting.
Pros:

Cleanliness, friendly, in close proximity to my meeting location

Cons:

The WiFi was not clearly stated

2026-03-23 • via Nuitee
H
Huffs • family_with_children • us
8
2026-03-22 • via Nuitee