Radisson Blu Hotel, Madrid Prado

Hotels
Radisson Blu
9 (2529 reviews)
Moratín, 52 , Madrid , es

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and attentive staff
Cons:
Cold rooms
Limited amenities in the room

Categories

Cleanliness
8.45
Clean room noted, but issues with temperature and lack of amenities mentioned.
Service
9.65
Exceptional service highlighted, particularly with assistance and handling of requests.
Location
9.45
Great location mentioned multiple times.
Room Quality
8.45
Comfort noted but complaints about room size and coldness.
Amenities
8.45
Some lack in amenities such as water and slippers noted.
Value for Money
8.95
Standard quality for this hotel tier.
Food and Beverage
9.15
Food quality praised, including breakfast and brunch experiences.
Overall Experience
9.45
Overall positive and memorable experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:59

Property Description

Prime Location in the Art Triangle
Located opposite the renowned Prado Museum and near Atocha high-speed Train Station, this boutique hotel offers a prime spot for art enthusiasts and travelers alike.

Luxurious Room Features
Designed by renowned interior decorators, each room boasts a flat-screen TV, Nespresso coffee machine, and luxurious en suite bathrooms with slippers and a bathrobe.

Culinary Delights and Cultural Proximity
Indulge in Spanish cuisine and Tapas at the on-site restaurant situated on a charming public square. With proximity to Thyssen and Reina Sofia galleries, as well as the Caixa Forum cultural centre, immerse yourself in Madrid's vibrant arts scene.

Experience luxury and art seamlessly intertwined at Radisson Blu Madrid Prado - book your stay now.

Important information:

Please note that guests are required to show a credit card on their arrival. The details of this card must match the ones of the reservation's holder.

In case of advance payment required, the credit card used to pay the deposit must be in the name of guest and presented at time of check in.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 66.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 123
  • Entrance Leveled: Yes
  • Room Max Guests Number: 3
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 2529 reviews
Cleanliness: 8.45
Service: 9.65
Location: 9.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 9.15
Overall Experience: 9.45
S
Sarah Huggins solo_traveller gb
8
Pros:

Staff and comfort were excellent. The buffet breakfast had a delicious variety. Great shower.

Cons:

I found the decor very dark and sombre. Disappointed that the pool was €23 euros for one hour as the spa was the reason I booked this hotel.

2026-04-17 via Nuitee
Q
QZ family_with_children cn
10
Marina really hepled me a lot to get my UPS package delivered to the hotel
Pros:

Good location, really helpful staff, good breakfast

Cons:

NA

2026-04-17 via Nuitee
L
Lucia couple br
10
Excelente estadia ! Super bem localizado! Atendimento ótimo ! Perto do Dia e Carrefour express! Táxi e Uber fáceis !!!!
Pros:

Excelente localização! Café da maga muito variado e com muitas opções! Funcionárias Sofia Lara e a estagiária Sonja da Suécia são excelentes ! Amáveis e prestativas

Cons:

Nada

2026-04-17 via Nuitee
L
Lara Agustina solo_traveller hu
10
Quiero agradecer especialmente a Sofía y a todo el staff del hotel por su amabilidad, dedicación y el cuidado brindado d
Pros:

¡Todo! Las instalaciones son espectaculares, el desayuno, con opciones tanto buffet como a la carta, realmente marca la diferencia frente a otros hoteles, y la ubicación es inmejorable: permite acceder fácilmente a pie a zonas de comercios y bares, además de estar a pocos metros del Museo del Prado. Sin duda, es un lugar que combina confort, calidad y una localización privilegiada.

Cons:

-

2026-04-16 via Nuitee
V
Vladimir family_with_children bg
10
2026-04-13 via Nuitee
N
Nataliya solo_traveller ch
10
2026-04-13 via Nuitee
I
Isabella solo_traveller gb
6
2026-04-12 via Nuitee
J
jamiegU8648QS Family Denver, Colorado
2
stay away!
Pros:

My family and I traveled to Spain last month. I booked this hotel based on a recommendation from my sister. Well, needless to say it did not live up to expectations. First of all, I booked this hotel months in advance and prepaid. We decided again months before the trip to alter our plans and I called to changed the reservation by 1 day! I was told because it was "prepaid" that I could not change the reservation. So, they charged me for a day I was not even there!

Then we get there and they put us in basement rooms, which were dark, dank and smelled of mildew. The A/C was broken and the rooms were hot. We were told by maintenance that we could have "free breakfast", no thanks. The lotion and shower gels were left empty the whole time.

The only positive thing I have to say is the location is great. Otherwise, save money and stay elsewhere.

2026-04-11 via Tripadvisor
M
Marta family_with_children pt
8
Ótima localização
Pros:

A localização é ótima. O quarto era confortável e limpo.

Cons:

O pequeno almoço é servido numa sala demasiado pequena para a capacidade do hotel. E só estava um funcionário a atender na sal do pequeno almoço, o que é manifestamente pouco para atender os hóspedes, limpar mesas e repor louça, atender a pedidos de comida/bebida.

2026-04-10 via Nuitee
M
Matilde family_with_children it
1
Non lo consiglio
Pros:

Niente

Cons:

Camere datate
Posizione scomodissima
Colazione inesistente con personale maleducato

2026-04-10 via Nuitee
A
ANASTASIOS couple gr
9
Central & convenient stay in the heart of Madrid
Pros:

The location was very convenient and the bread selection at the breakfast was super fresh. I appreciated the early check in and the late check out as well as the cake surprise in room for my birthday.

Cons:

The rooms are not so comfortable and spacious, as well as the soundproofing system needs improvement. In my opinion the usage of sauna and indoor pool at the spa should be included in the room’s rate and not chargeable 25€ per person.

2026-04-09 via Nuitee
D
Divamarketer NONE Saint Paul, Minnesota
10
Fantastic location, friendly staff
Pros:

This hotel is located very close to the Prado and is a great location for being able to walk everywhere. It is located on a a lovely street with a square with restaurants facing the hotel.

2026-04-08 via Tripadvisor
S
Svetlana family_with_children ua
10
2026-04-08 via Nuitee
A
Antonio family_with_children it
9
2026-04-08 via Nuitee
A
Anna couple es
10
Mi hotel favorito en Madrid. Casi segunda casa
Pros:

Siempre esta muy bien todo

2026-04-08 via Nuitee
R
Roeland Boonstoppel family_with_children nl
9
2026-04-08 via Nuitee
R
Rene couple au
8
Great location for a first time visit to Madrid.
Pros:

Great location. Good breakfast. Friendly and helpful staff.

2026-04-08 via Nuitee
C
Carla family_with_children cl
10
Excelente ubicación, habitación cómoda
Pros:

Muy cómodo y amplio

Cons:

Se escuchaba un poco el ruido de la calle, pero leve

2026-04-06 via Nuitee
N
Narcisa family_with_children hr
10
Charming hotel on perfect location for exploring Madrid
Pros:

We had a wonderful stay at this charming hotel. The location is perfect for exploring Madrid, as most of the main attractions are within walking distance. One of the highlights was definitely the breakfast – fresh, delicious, and offered plenty of variety. The staff was welcoming and the overall vibe of the hotel is very cozy. Highly recommended!

2026-04-04 via Nuitee
M
Maria Cecilia solo_traveller ar
10
Excelente!
Pros:

El hotel muy lindo, muy cómodo y todo impecable! La ubicación no puede ser mejor, en frente al museo Del Prado y muy cerca de todo. El personal impecable, todos nos ayudaron todo el tiempo. Super Recomendable!

2026-04-04 via Nuitee