Homewood Suites by Hilton Rockville- Gaithersburg

Hotels
Homewood Suites by Hilton
9 (377 reviews)
14975 Shady Grove Road , Rockville , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities
Inconsistent service with key cards

Categories

Cleanliness
8.46
Some customers reported cleanliness issues, such as bugs and room conditions.
Service
9.93
Staff were noted as friendly and helpful, with one staff member receiving special praise.
Location
9.47
Multiple reviews highlighted the convenient location as a significant advantage.
Room Quality
8.92
Rooms were described as spacious and comfortable, favorable for families.
Amenities
8.45
The amenities were fairly standard; however, issues with operational services were highlighted.
Value for Money
8.91
Mixed feedback regarding value, with some mentioning high prices for amenities provided.
Food and Beverage
8.46
Breakfast received positive comments, but some options were criticized.
Overall Experience
9.43
Overall, guests expressed a positive experience despite some identifiable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:45

Property Description

Indulge in Comfort and Convenience

Spacious Suites with Kitchenettes: Homewood Suites by Hilton Rockville-Gaithersburg offers suites with fully equipped kitchens, perfect for longer stays and meal preparation.

Leisure and Fitness Amenities: Enjoy the indoor pool, gym, and table tennis at the hotel. Stay active and entertained throughout your stay.

Prime Location for Exploring: Situated just a short drive from downtown Rockville and Gaithersburg, Hilton Homewood Suites is the ideal base for exploring the area's attractions.

Book your stay now at Homewood Suites by Hilton Rockville-Gaithersburg for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, that the property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAD

Location

Guest Reviews

9
Based on 377 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
D
Denise family_with_children us
3
Will not stay there again.
Pros:

The staff was friendly.

Cons:

Our room was not very clean. I have pictures of stains on couch cushions & couch pillows. The king mattress was very uncomfortable. We were not informed that the pool was closed. It was one of the main reasons I booked at this location, as the pool at the original hotel I booked, informed us upon reservation that the pool was closed. After check in on Saturday, I asked where the pool was & I was then informed it was closed for maintenance. I was very disappointed, as my 3 year old was looking forward to swimming after a long car ride that day. They offered me a 10% discount on one night for compensation. I was overall disappointed with our stay. I should have been informed of the pool situation before check in. Also, I don’t need much as far as luxuries, just a clean room, & a comfortable bed to sleep in.

2026-08-11 via Nuitee
B
Baili family_with_children us
7
2026-08-08 via Nuitee
A
Andrea family_with_children us
10
2026-07-16 via Nuitee
U
Udith Dhruv solo_traveller us
10
Great family experience
Pros:

Great location, safe yet affordable. Clean facilities

2026-07-11 via Nuitee
M
Mark couple us
2
Cons:

The hotel itself was nice, and our room was clean, comfortable, and very roomy. We were happy with the accommodations.

Unfortunately, there was a dog barking for most of the day, which made it difficult to relax and enjoy our stay. When we mentioned the issue to the woman at the front desk, we were told that the hotel is pet-friendly and that we needed to accept it. While I understand that pets are welcome, I don’t think guests should be expected to tolerate excessive barking for hours without any attempt to address the situation.

If you don’t mind the possibility of noise from pets, this may still be a good option. However, if you’re looking for a quiet stay, it’s something to keep in mind.

2026-07-07 via Nuitee
S
Sonja family_with_children de
5
Okay, aber kein „wow“
Pros:

Zimmergröße, neues Bad, bequemes Bett, Kaffee 24/7

Cons:

Küche - Töpfe passten nicht auf die Herdplatten, winzige Teller.
Besonders blöd: Dauernd gingen unsere Zimmerkarten nicht. Angeblich, weil wir sie in der Nähe von Magneten hatten. Dies ist aber bei keinem der drei Hotels vorher passiert. Sehr nervig.
Plus: Ich war zufällig an meinem Geburtstag dort, irgendeine kleine Aufmerksamkeit wäre nett gewesen. Aber die Blumen im Zimmer und der kleine Kuchen kamen von meiner Tochter

2026-07-07 via Nuitee
R
Rene family_with_children us
7
Not as nice on the inside as it presents on the outside but serves its purpose while away from home.
Pros:

The staff was very friendly and knowledgeable

Cons:

The room felt damp overall, there were strands of hair on the shower walls, I woke up to itchy marks near my neck and ears. The air condition control panel cover came right off, you could tell it was an old unit, both bedroom and common area. The room felt mildly clean instead of throughly clean. For the price of almost $300 it should’ve felt better in regards to air quality. I got the location for my kids really, I could sleep in a hole when traveling as long as there aren’t bugs and it doesn’t smell awful. But when we travel I like them to have a pleasant experience.

2026-07-02 via Nuitee
S
Sonia family_with_children us
9
2026-06-29 via Nuitee
J
Joseph couple us
9
2026-06-15 via Nuitee
C
Cristina couple us
9
Pros:

Breakfast was good. Building was nice. Loved the decor. Staff professional. Suite was comfortable.

Cons:

The bed was uncomfortable. The bathroom sconces were dirty. $10 charge for parking was an unpleasant surprise.

2026-06-07 via Nuitee
A
Amber solo_traveller us
10
Pros:

We loved the spacious rooms!

Cons:

We would have liked more breakfast options.

2026-05-25 via Nuitee
J
Jade couple us
10
It was great easy check in
Pros:

Cozy nicely decorated

2026-05-22 via Nuitee
J
Jody couple us
10
Would definitely choose this location again.
Pros:

Quiet, comfortable and clean!

Cons:

I wish there was a magnifying mirror for the bathroom and I wish you could close the heavy blinds to block out all light. They were stationary and we only had sheer curtains over the windows. We like it darker.
Even without those two things, one of the best rooms we've stayed in.

2026-05-21 via Nuitee
D
Diana couple us
10
Great deal
Pros:

Check in was fast and seamless. The room was clean and larger than I expected. The hot breakfast was delicious and check out was quick. Staff was helpful throughout.

2026-05-18 via Nuitee
N
Natalie solo_traveller us
10
2026-05-13 via Nuitee
A
Alina family_with_children us
10
Pros:

In general was great experience

Cons:

Needs renovation

2026-05-10 via Nuitee
S
Shallynn solo_traveller us
8
Great, front desk rep had a bad day
Pros:

I liked cleanliness. Overall, it was comfortable, affordable and accessible to many restaurants and the interstate as well. The breakfast had a great selection and was very good.

Cons:

The young lady who checked us in did not mention anything the hotel offered.

2026-05-02 via Nuitee
D
Danny solo_traveller il
9
2026-04-19 via Nuitee
D
Danny family_with_children il
9
Pros:

The staff's assistance was excellent when I had an issue with my reservation—really outstanding

Cons:

breakfast variety is relatively limited

2026-04-10 via Nuitee
W
Wilhemina extended_group us
10
I will definitely recommend
Pros:

Staffs were very welcoming and helpful

Cons:

Nothing

2026-03-31 via Nuitee