Oliva Plaza Hotel

Hotels
Independent
8.4 (197 reviews)
Avenida Ninos Heroes, 2655, Jardines del Bosque, Guadalajara, JAL, 44520 , Guadalajara , MX

Facilities

24-hour front desk
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Smoke-free property
Parking (limited spaces)
Free self parking
Wheelchair-accessible spa
Wheelchair-accessible pool

Review Highlights

Pros:
Great location
Friendly service
Spacious rooms
Good value for money
Cons:
Cleanliness issues
Limited parking
Noise complaints

Categories

Cleanliness
6.69
Several reviews mentioned rough towels and issues with hot water, leading to a lower score.
Service
9.16
Mostly positive comments regarding staff attentiveness and friendliness.
Location
9.2
Many reviews highlighted the excellent location and convenience.
Room Quality
8.15
Rooms described as spacious but with issues like old equipment and cold showers.
Amenities
8.18
Basic facilities available but some guests expressed dissatisfaction with specific amenities.
Value for Money
8.64
Overall good for the price, with some complaints of value considering issues.
Food and Beverage
8.59
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.56
Mixed reviews with many enjoying their stay but also notable complaints affecting the rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:23

Property Description

Discover comfort and convenience at Oliva Plaza Hotel, your ideal getaway in the heart of Guadalajara.

Accommodations
Unwind in one of our 43 well-appointed, air-conditioned rooms, featuring complimentary Wi-Fi, cable television, and daily housekeeping to ensure a comfortable stay.

Delicious Dining
Start your day off right with our buffet breakfast, available daily from 7:30 AM to 1:00 PM. Savor a variety of flavors to energize your adventures ahead.

Prime Location
Situated within close proximity to popular attractions such as Expo Guadalajara and Avienda Chapultepec, explore the vibrant culture and attractions right at your doorstep.

Don’t miss out on an unforgettable experience; book your stay at Oliva Plaza Hotel today!

Important information:

  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 197 reviews
Cleanliness: 6.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.59
Overall Experience: 8.56
I
Ilse Anabel
8
Pros:

Todobien!

2025-10-11 via Nuitee
M
Mariela
10
Pros:

everything was very good

2025-10-11 via Nuitee
D
Daniel Enrique
10
Pros:

Check in muy rapixñdo

2025-10-10 via Nuitee
J
Janeth
10
Pros:

Habitación remodelada, amplia, camadas cómodas. Sin duda volveré

2025-10-09 via Nuitee
D
Daniel Enrique
10
Pros:

Solo que una noche no habia agua caliente para bañarme

2025-10-03 via Nuitee
E
Emmanuel
8
Pros:

Cama cómoda, el área es segura, aire acondicionado, en términos generales, la estancia bien, lo único malo es que se escuchan muy fuerte los ruidos afuera de la habitación, gente cerrando puertas, caminando o hablando.

2025-09-30 via Nuitee
C
Claudia
6
Pros:

Tome 2 habitaciones y una no funcionaba el aire, solicité ayuda a recepción y son muy poco amables. Me dijeron que ese cuarto no tenía aire. Para lo que solicité cambio y no me lo quiso hacer. Pedí me apoyara entonces con ventilador y tampoco me proporcionó ninguno.
Baños con agua fría en ningún momento salió caliente y cual hablé a recepción y no solucionan nada.
Personal muy poco capaz de resolver. cuando anuncian cuartos con aire acondicionado y el agua creo todos deben tener caliente en regadera y no es así.
Estacionamiento muy reducido y van y te tocan a la habiatacion por que tu carro estorba mencionando que si lo rayan no es su culpa. Cuando yo estacione en un área marcada por ellos.
No lo recomiendo.

2025-09-29 via Nuitee
U
Uriel
2
Pros:

No respetaron el precio de la reserva

2025-09-27 via Nuitee
D
Daniel Enrique
10
Pros:

El hotel esta bien y todos sus servicios tambien. Pero el personal debe tratar de pedir a los huespedes que se registran tarde y a aquellos que no hagan tanto ruido.

2025-09-26 via Nuitee
A
Angelica
10
Pros:

the room was very spacious, had a living room are, nice bathroom and big bed.
Bed was comfy, just comforter was thin
A/C stopped working the last day, couldn’t fix it. The shower water was freezing cold, and the iron had to be get from front desk with ID wasn’t in room, elevator was fairly slow; those would be my only complaints.
Other than that, great place for the price, 15 min uber to places and had a pharmacy at the corner if you need anything. 8.5/10, would stay again

2025-09-25 via Nuitee
J
Jesus
10
Pros:

Es una gran opción para hospedarse, está en una zona bien ubicada, las habitaciones son pequeñas pero cómodas y el personal es amable. Es la segunda vez que me hospedó y volvería nuevamente.

2025-09-24 via Nuitee
P
Priscilla partner
10
Pros:

We enjoyed our stay!😊 thank you!

2025-09-22 via Nuitee
C
Celina Vianney Ochoa friends
8
Pros:

.

2025-09-22 via Nuitee
B
Blanca Rosa partner
10
Pros:

Excelente ubicación

2025-09-18 via Nuitee
D
Daniel Enrique
10
Pros:

No tengo comentarios

2025-09-18 via Nuitee
C
cristhian partner
10
Pros:

me gusto la ubicacion y lo tranquilo de noche, no me gusto que el estscionamiento es pequeño

2025-09-18 via Nuitee
A
Arantxa
10
Pros:

Cool

2025-09-18 via Nuitee
C
carlos
2
Pros:

Mucho ruido

2025-09-13 via Nuitee
A
Agustín
10
Pros:

EXCELENTE!!!

2025-09-13 via Nuitee
E
Elizabeth family
4
Pros:

Avoid staying here if you can. This is a luxury motel. The parking is terrible if planning on renting a car. If you get to the hotel around 9pm, the parking is full and will make you park on the street. The staff was rude and even made a sexist comment when I was struggling to park. He said something along the lines of “no wonder they make fun of women”. The towels are rough and smell terrible even though we get “fresh” ones every day. The wifi is horrible as well and the hot water takes forever to heat up if you are lucky enough to get it. Also, you can hear all the noise from the other rooms and street. The only good thing about this place is the location.

2025-09-11 via Nuitee