Southern Cross Atrium Apartments

Hotels
•
Independent
8.4 (136 reviews)
3-11 Water Street, Cairns, Queensland, 04870 , Cairns , AU
61-74-0802700

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Children allowed

Facilities

Fitness facilities
Front entrance ramp
Free WiFi
Luggage storage
Sauna
Designated smoking area
Wheelchair accessible
Picnic area
Fitness facilities
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Pleasant facilities
Diverse food options
Cons:
Cleaning issues
Unaccommodating daytime manager
Noise from outside

Categories

Cleanliness
6.79
Some complaints about cleaning not being done properly during the stay.
Service
9.26
Pleasant receptionist and helpful night manager, but negative experience with daytime manager.
Location
9.3
Well-located for local attractions and shopping.
Room Quality
7.75
Good facilities but issues with noise levels and some maintenance problems.
Amenities
8.28
Good pool area but issues with heating and appliance operation.
Value for Money
8.24
Overall decent value, but additional fees for late check out seemed excessive.
Food and Beverage
8.79
Nearby markets offered diverse food options to try.
Overall Experience
8.76
Generally a good place to stay with some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:24

Property Description

Discover your tropical sanctuary at Southern Cross Atrium Apartments, where comfort meets convenience in the heart of Cairns.

Relaxation Redefined
Dive into one of our three outdoor swimming pools or unwind in the sauna after a rejuvenating workout in our state-of-the-art fitness center.

Home Away from Home
Our spacious, air-conditioned rooms come equipped with microwaves, flat-screen TVs, and private balconies or patios, ensuring a comfy retreat after your day of exploration.

Central Convenience
Explore the nearby Cairns Central Shopping Centre and breathtaking Cairns Esplanade, all just a leisurely stroll away, making it easy to sample the vibrant local culture and attractions.

Embrace luxury and leisure in Cairns—your unforgettable getaway awaits at Southern Cross Atrium Apartments!

Important information:

  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Free in-room WiFi has a 2-device limit.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Check-in & Check-out

    Contactless check-out is available

  • Smoking

    Smoking permitted

  • Activities

    No parties or events

See all policies

Location

Guest Reviews

8.4
Based on 136 reviews
Cleanliness: 6.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.76
T
Tricia • couple • au
8
Great place to stay and great location
Pros:

Lots of room and we had windows both sides. Loved the location

Cons:

I had to buy shower gel but that’s ok

2026-06-27 • via Nuitee
A
Anne • couple • au
8
Conveniently located, comfortable, well appointed apartment but noisy at times.
Pros:

The apartments are well located - 5 minute walk to Cairns Central shopping centre and train station (for easy access to Kuranda Scenic Railway) or 20 minute walk to The Lagoon on the Esplanades, Casino and Reef Fleet Port. There are plenty of restaurants and fast food outlets throughout the CBD which are within comfortable walking distance.
Our apartment was comfortable, clean and well equipped, especially the kitchen.

Cons:

Our apartment was on 1st floor overlooking the car park. We were disturbed early every morning by noisy delivery trucks, rubbish collection trucks and noisy 4wheel drives arriving and departing. The heated pool was disappointingly too cool in the damp cool weather we experienced in June.

2026-06-27 • via Nuitee
K
Katherine • couple • gb
9
Excellent place to stay in Cairns
Pros:

Brilliant facilities and proximity to shops plus the parking.

Cons:

No lift!

2026-06-27 • via Nuitee
J
jason • couple • nz
8
Great stay. Good value for money.
Pros:

Clean and comfortable with all amenities

Cons:

Pool was cold

2026-06-25 • via Nuitee
R
Reinier • couple • nl
9
Can recommend
Pros:

Just perfect

2026-06-25 • via Nuitee
M
Marijn • solo_traveller • nl
10
Heerlijke complete en centrale locatie
Pros:

Superruim, modern, groot heerlijk balkon, volwaardige keuken, erg centraal voor eigen ritjes of tours, veel restaurants in de buurt (eigenlijk is alles op loopafstand ook de haven in 25 minuten) vlakbij groot winkelcentrum maar appartement superrustig, gratis parkeren voor de deur

Cons:

Douchekop was wat krakkemikkig, vaatwasser zo nieuw dat rekjes er nog in moesten dus niet gebruikt maar dat is echt zoeken hoor

2026-06-25 • via Nuitee
A
Angelina • solo_traveller • au
7
Pros:

The view

2026-06-24 • via Nuitee
L
Lawton • solo_traveller • au
4
Disappointing
Cons:

Scaffolding around the balcony couldn't use it and thats what i requested and paid for.
The usb charger didn't work had to be replaced.
Miles from the esplanade and entertainment no buses or public transport so had to walk or catch a taxi everywhere.

2026-06-24 • via Nuitee
M
Michelle • couple • au
8
great place to stay in Cairns
Pros:

room is quiet

Cons:

nothing

2026-06-23 • via Nuitee
T
Tanveer • family_with_children • au
10
Like it
Pros:

Good

Cons:

Nothing

2026-06-23 • via Nuitee
S
Satu • solo_traveller • fi
10
2026-06-23 • via Nuitee
D
Dave • couple • nz
9
Great
Pros:

Unit was clean and tidy and well located.

Cons:

Nothing

2026-06-21 • via Nuitee
K
Kylie • couple • au
3
I won’t stay there again
Pros:

Nothing

Cons:

Rooms were very small, felt like a housing block over a resort.

2026-06-21 • via Nuitee
R
Regina • couple • de
10
Fantastischer Urlaub, vielen Dank!
Pros:

Das Apartment befindet sich in einer sehr zentralen Lage, direkt am Hauptbahnhof und am großen Einkaufszentrum, trotzdem war es sehr ruhig und wir konnten sehr gut schlafen. Das Gebäude ist an einen Queensland Style angelehnt, es sind separate Blocks mit den Treppen im Freien. Auf dem Gelände wachsen viele australische Bäume und Büsche, auf denen sind wunderschöne Vögel zu hören und manchmal zu sehen. Die braunen Honeyeater haben sehr melodisch gesungen, nachts sind Bushstone Curlews zu hören. Es waren auch viele anderen australischen Vögel da, auch Kookaburra. Es war ein sehr exotischer Erlebnis für uns.
Das Apartment ist perfekt sauber, alles inklusive Töpfe und Geschirr in einem Top-Zustand. Das Personal war sehr freundlich und hilfsbereit.

2026-06-20 • via Nuitee
P
Peter • couple • au
9
We would stay there again
Pros:

The room was very clean,comfortable.there were sufficient cooking implements and the property was close to a very large shopping centre.
All in all it would be very difficult to complain about this property

Cons:

Nil

2026-06-20 • via Nuitee
S
Sandra • solo_traveller • au
8
2026-06-18 • via Nuitee
T
Thomas • solo_traveller • au
9
2026-06-15 • via Nuitee
N
Nicole • couple • au
8
2026-06-15 • via Nuitee
M
Margaret • couple • au
8
easy access to and from the main shopping centre
Pros:

the location

Cons:

having two singles bed joined together to make up a double/queen size bed

2026-06-14 • via Nuitee
M
McLean • solo_traveller • nz
10
A Desireable (for Me) Mid-Winter time, momentary, Cairns Sanctuary...
Pros:

From it's proximity to Cairns Central Bus Station, to the 'After Hours' Welcome by the 'soon to retire' Scotty, the Southern Cross Atrium Apartments very much enhanced my five days in the City in every way ~ all Staff were kind and obliging with information upon my enquiring, the 'up on high' Apartment I was lodged in sizeable and complete in every want I had; the City Restaurants/Pubs/other Facilities , a short unhurried amble away, in the most pleasant approaching mid-winter temperatures...

Cons:

T'would be a falsehood to suggest/acknowledge any faults...

2026-06-13 • via Nuitee