Boutique & Gourmet Hotel Orso Grigio - Grauer Bär

Hotels
•
Independent
9.4 (47 reviews)
Via Peter Paul Rainer 2, San Candido, BZ, 39038 , San Candido , IT
39-0474-913115

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Pets allowed

Facilities

Free breakfast
Full-service spa
Free bicycles on site
Fireplace in lobby
Carport
Arcade/game room
Electric car charging station
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
See all facilities

Review Highlights

Pros:
Outstanding food
Immaculate building
Cons:
Limited walking information
Some activities not advertised

Categories

Cleanliness
9.48
The hotel is immaculately kept.
Service
9.75
The staff in the restaurant (Christina!) are just fantastic.
Location
9.29
It's a beautiful old building in the middle of San Candido.
Room Quality
9.24
The rooms seem to be all pretty individual and immaculate.
Amenities
8.77
There is a small spa area with stunning views, but it's pretty small.
Value for Money
9.23
Standard quality for this hotel tier.
Food and Beverage
9.78
The food is outstanding, the best hotel food we've had.
Overall Experience
9.65
A few days at this family's hotel are just what you need to recharge and unwind.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 20:29

Property Description

Discover the charm of Boutique & Gourmet Hotel Orso Grigio, nestled in the picturesque heart of San Candido, where luxury meets convenience.

Relaxation Awaits
Unwind at our full-service spa, offering rejuvenating massages and a serene sauna experience to replenish your spirit after a day of adventure.

Culinary Excellence
Savor delectable Italian dishes at Ristorante dell'Orso or grab a quick bite at our cafe. Enjoy a complimentary buffet breakfast and close your evenings with expertly crafted cocktails at our bar/lounge.

Unmatched Convenience
With ski-in/ski-out access, a complimentary area shuttle, and free self-parking, exploring nearby attractions has never been easier. Each of our 28 stylish guestrooms provides modern amenities for the perfect retreat.

Book your stay today and experience the beauty and comfort of Boutique & Gourmet Hotel Orso Grigio!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BZO

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Pets

    Pets allowed

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.4
Based on 47 reviews
Cleanliness: 9.48
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 9.78
Overall Experience: 9.65
C
Chiara • solo_traveller • it
10
Ottima esperienza, coccolata e servita in maniera eccezionale
Pros:

Accoglienza eccezionale

2026-06-30 • via Nuitee
B
Benedetta • couple • it
8
2026-06-29 • via Nuitee
R
Roza • solo_traveller • il
6
Pros:

מיקום

Cons:

אין מזגן

2026-06-26 • via Nuitee
R
Ryszard • couple • pl
10
2026-06-25 • via Nuitee
I
isabelle • couple • fr
7
Un établissement avec du potentiel mais qui se donne des airs… oui, j’ai été déçue.
Pros:

Emplacement, parking, accueil souriant, grande chambre avec deux fenêtres d’angle

Cons:

Très sombre : ch et restaurant. Une seule table a la lumière naturelle, qui nous a été gentiment attribuée.
Douche : tuyau qui fuit et avec un rideau ! = pas du niveau d’un 4 étoiles
Dîner : plats compliqués, pour un résultat gustatif décevant
Coût : les mêmes bouteilles : plus chères que dans établissements similaires deux ou trois jours auparavant

2026-06-24 • via Nuitee
A
ALI • couple • sa
10
2026-06-20 • via Nuitee
M
Martina • solo_traveller • de
10
Pros:

Schönes Zimmer, Restaurants nur wenige Meter vom Hotel entfernt. Reichhaltiges Frühstücksbuffet, Nachmittagstee mit Kuchen
inklusive.

2026-06-11 • via Nuitee
G
Gisela • solo_traveller • de
8
2026-06-10 • via Nuitee
S
SEUNG JIN • couple • kr
5
2026-06-09 • via Nuitee
N
Niccolò • solo_traveller • it
8
Ottimo hotel nel centro di San Candido
Pros:

Colazione molto buona e ricca, vista sulla piazza centrale con sullo sfondo le magnifiche dolomiti. Camera pulita, bagno molto grande. Ad accoglierci abbiamo trovato della frutta fresca con biscotti e una caraffa d'acqua. A disposizione bollitore.
Ottimi anche i servizi inclusi e che rendono il soggiorno ancora piu gradevole: buffet di dolci al sabato sera, aperitivo domenica sera e degustazione con il proprietario dell'hotel il lunedì sera (bellissima esperienza).

Cons:

Avendo prenotato con la sola colazione, abbiamo scoperto il costo del menù della cena solo una volta che eravamo seduti al tavolo. Sarebbe stato meglio saperlo quando alla reception ci sono state date tutte le altre informazioni.
Per il resto tutto ottimo.

2026-06-06 • via Nuitee
D
David • couple • pt
9
2026-06-04 • via Nuitee
S
Simone • couple • it
8
Bene ma mi aspettavo qualcosa di piu visto le recensioni
Pros:

Albergo posizionato nella zona pedonale del centro di San Candido. Il parcheggio è raggiungibile senza entrare nella zona ZTL. L'albergo è molto bello e storico.

Cons:

Per il prezzo è l'indicazione del 4 stelle mi aspettavo un maggior dettaglio. Il frigo bar completamente vuoto. Vi era presente una macchinetta per fare le tisane ma nessuna bottiglia di acqua od altro in camera. La dotazione in bagno minimale. La colazione è fornita sia di salato che di dolce ma ad esempio una persona vegana non avrebbe potuto mangiare. Alla cart vi è. un mix di verdure fresche ma la porzione è quella di un contorno risicato.

2026-06-01 • via Nuitee
S
Selestina • solo_traveller • at
10
A charming old hotel with all the comfort in great location
Pros:

A historical hotel that cares about environmental sustainability. Check in was quick. You get a welcome drink at the bar. Breakfast was excellent. Staff were courteous and helpful. Location is right at the city center, close to a grocery shop, and local specialties shops, restaurants, bars, cute cafes and ice cream. The hotel's restaurant was closed for the day I stayed. For vegetarian options, I went to nearby Cafe Theater that serves pizza and pasta and was very satisfied with the meal. In the room, I had a cute little kettle to make some tea, which I appreciates a lot. In the afternoon, they serve some fruits at the lobby.

Cons:

All was good. I have nothing to complain.

2026-05-31 • via Nuitee
D
Daniela • couple • it
10
Recomendamos!
Pros:

Localização e café da manhã, destaque à Paola... ;-)

Cons:

Houve um equívoco no pagamento, mas após esclarecimentos tudo foi resolvido e ressarcido!

2026-05-30 • via Nuitee
G
Gloria • solo_traveller • it
8
❤️❤️❤️
Pros:

Io e il mio compagno abbiamo soggiornato in occasione del suo compleanno.Struttura centralissima,stanza abbastanza comoda,bellissimo panorama,zona wellness ottima.Colazione super fornita e staff molto disponibile.
Lo consiglio assolutamente!!

Cons:

La stanza era un po' piccolina e troppo luminosa di mattina..

2026-05-26 • via Nuitee
A
Alessia • extended_group • it
9
2026-05-25 • via Nuitee
N
NAIF • solo_traveller • sa
10
2026-05-20 • via Nuitee
N
Nico • couple • nl
9
Erg leuk en fijn hotel voor een heerlijk verblijf in Innichen
Pros:

Uitstekende lokatie, mooi historisch hotel, zeer uitgebreid ontbijt. Leuke bar met nette prijzen. Erg vriendelijk personeel. Het hotel ligt midden in het dorp, en heeft een eigen parkeerplaats. Het restaurant war nog geslioten ivm laagseizoen dus dat hebben we niet beoordeeld. Uitsekend eten kun je doen bij Rstaurant Faerber net op de hoek van het plein. Is ook beter dan de 2 door het hotel aanbevolen restaaurants

Cons:

Weinig, alleen het elektrisch laden is erg duur

2026-05-20 • via Nuitee
B
Beate • solo_traveller • de
9
Hervorragend
Pros:

Alles super

Cons:

Es gibt nichts zu bemängeln

2026-05-18 • via Nuitee
A
Abdulrahman • couple • sa
8
2026-05-18 • via Nuitee