Roebuck by Greene King Inns

Hotels
Greene King's Pubs & Hotels
7.7 (2309 reviews)
Wych Cross, Ashdown Forest , Forest Row , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Lovely historic building with character
Attentive, pleasant staff
High-quality, plentiful food and breakfast
Good value for money
Ample parking and pleasant gardens
Convenient location
Cons:
Rooms feel dated and need refurbishment
Poor room ventilation and some rooms uncomfortably hot
Stained carpets and occasional housekeeping lapses (mugs/milk replenishment)
Lack of toiletries in some rooms
Loose plug sockets and inconvenient bedside power access
Reported power/water outages affecting some guests

Categories

Cleanliness
6.5
Mixed comments: some reviews praise generally tidy public areas, but others report stained carpets and issues with mugs/room replenishment indicating below-par housekeeping in places.
Service
9.2
Consistently praised: numerous reviews note attentive, pleasant and helpful staff; a minority mentioned an unfriendly encounter, but overall service is a strong point.
Location
8
Generally positive mentions: convenient location, pleasant gardens and ample parking; no major complaints about location.
Room Quality
6
Several complaints: rooms described as hot with poor ventilation, dated decor, uncomfortable mattresses and loose plug sockets — room maintenance and upgrades needed.
Amenities
6.8
Mixed: property offers tea/coffee facilities and parking, but guests reported poor replenishment (milk, mugs), lack of toiletries in some rooms and limited window ventilation; outages also affected basic services for some guests.
Value for Money
8.5
Multiple reviews describe the hotel as good value, exceeding expectations for price and offering plentiful breakfast — value is a positive aspect.
Food and Beverage
9
Strong positive sentiment: food and restaurant repeatedly praised (quality, plentiful breakfast); a few noted the bar/dining area could be refreshed, but overall F&B is a standout feature.
Overall Experience
7.6
Generally positive stays with many recommendations, thanks to characterful building, good food and service; however, notable negatives (room comfort, maintenance issues and occasional power/water outages) temper the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:13

Property Description

Charming 17th-Century Inn with Modern Amenities

Elegant Bedrooms with Modern Facilities: The Roebuck Hotel offers elegant bedrooms with private modern bathrooms, flat-screen TVs, and free Wi-Fi access. Enjoy a refreshing power shower and relax in comfort during your stay.

Delicious Dining Options: Indulge in fresh bar food and a wide selection of beers at The Beagle Bar. Don't miss the popular Sunday carvery with a choice of 4 meats. Experience a diverse menu and wine list at Antlers Restaurant for a delightful dining experience.

Convenient Location and Parking: Situated on the A22 road near Royal Ashdown Forest, the hotel is a short drive from the M23 and M25 motorways and only 15 miles from London Gatwick Airport. Benefit from free on-site parking and explore nearby attractions like Hever Castle, just a 20-minute drive away.

Book your stay at The Roebuck Hotel for a charming blend of history and modern comfort.

Important information:

The Roebuck Hotel offers guests free parking. The hotel accepts no liability for vehicles left in the hotel's car park. Guests can benefit from an over-night airport car parking at a surcharge, payable when checking into the hotel.

Check-In Information:
The latest check-in time is 23:00. If you are due to arrive later than this, please contact the hotel in advance in order to make alternative arrangements.

Please note that the Roebuck is a wedding venue and therefore has functions at weekends.

Please note that full payment is taken at time of booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.7
Based on 2309 reviews
Cleanliness: 6.5
Service: 9.2
Location: 8
Room Quality: 6
Amenities: 6.8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 7.6
L
Lisa couple gb
8
Very pleasant stay, I would definitely recommend, and I would definitely stay there again. 
Pros:

Lovely old building. Plenty parking. Spacious rooms. Staff were very pleasant and polite and very helpful. The food was lovely in the restaurant. Plenty to eat for breakfast including cooked breakfast.

Cons:

They had tea and coffee making facilities in the bedrooms, i.e a kettle,sachets of teabags, coffee,sugar and milk. Also 2 mugs.
Unfortunately they never replenished the milk. We was only given four sachets of milk between the two of us and then they never replenished it on any other day and these sachets are very small and very little milk in them. I had to ask a few times for some milk. Which they gladly gave me some which was great, but it would also be good if they could at least replenish that in the mornings when they are doing the rooms.
Also, the two mugs were never replaced with clean ones so it was a case of trying to clean them in the bathroom sink.

2026-08-08 via Nuitee
J
Janice solo_traveller gb
9
Pros:

Attentive staff,lovely gardens, good food

Cons:

Nothing!!!!

2026-08-08 via Nuitee
L
Lisa solo_traveller gb
8
2026-08-08 via Nuitee
D
Daisy solo_traveller gb
8
2026-08-07 via Nuitee
P
Paul couple ie
7
In general I thoroughly enjoyed my stay and would come again.
Pros:

All the following was very good, Food, service, ambience location and clientelle.

Cons:

The property is in need of an uplift from a decoration point of view. I understand the difficulty as this maybe a listed property. Bedrooms in particular need to be upgraded. Room was very hot making it difficult to sleep. The bar at dining areas were a little antiquated and could do with some freshening up.

2026-08-07 via Nuitee
R
Randall solo_traveller fr
9
2026-08-07 via Nuitee
C
Clive couple gb
7
2026-08-05 via Nuitee
P
Philip couple nl
7
Prima!
Pros:

Op zich goede tussenstop en lekker eten in de pub. Aardig personeel!

Cons:

De ramen kunnen nauwelijks open en het was bloedwarm. Kamers goed luchten en het oude tapijt eruit halen! Verdient wel een opknap beurt dit hotel!

2026-08-05 via Nuitee
D
Dave solo_traveller gb
9
Pros:

Great food staff all good made to follow welcome

Cons:

All good 👍

2026-08-04 via Nuitee
S
samuel couple be
8
très agréable
Pros:

Nourriture de bonne qualité et supérieure à la plupart des hébergements anglais.

Cons:

Dommage que nous avons subi des pannes de courant

2026-08-04 via Nuitee
D
David solo_traveller gb
4
The room needs urgent maintenance.
Pros:

The staff. The restaurant. The food.

Cons:

The room.

2026-08-03 via Nuitee
J
Jaswinder couple gb
10
I would definitely recommend to family and friends
Pros:

It was comfortable and service was good

Cons:

We like everything about the property

2026-08-02 via Nuitee
S
Sabine couple de
7
2026-08-02 via Nuitee
Z
Zdeněk solo_traveller cz
8
2026-07-23 via Nuitee
J
Jules couple gb
9
2026-07-23 via Nuitee
S
Stephenson solo_traveller gb
8
Just right for a short stay. Food plentiful but not special
Pros:

Comfortable and convenient

2026-07-23 via Nuitee
E
Emma couple gb
10
Great value for money. Practical and in a good location to get to where we need to be.
Pros:

The property was really traditional and had a lovely rustic feel. It exceeded our expectations and the breakfast was outstanding. Great value for money.

Cons:

Some areas felt a little dated in our rooms ie: plug sockets were loose, also we only had 1 bedside cabinet instead of 2 and plug sockets were located far away from the bed so was difficult to have your phone on charge close by. Also there was no toiletries to wash hair or have a shower which would have been a nice touch.

2026-07-22 via Nuitee
G
Gary couple gb
7
2026-07-22 via Nuitee
G
Geoff solo_traveller au
10
It was a pleasure to stay with you
Pros:

It was just a beautiful old building with lots of of character

Cons:

There was nothing to dislike

2026-07-21 via Nuitee
N
Nicky couple gb
8
Great location for walking and coming back for eating with great staff and a comfy bed.
Pros:

The staff were welcoming and helpful. Breakfast and dinner were good -we stayed 2 nights and ate there the whole time. The staff were very good with helping with food intolerance. We both slept well and the room was very clean. The location was fabulous for us being able to be within the forest.

Cons:

The rooms could be updated but for the price and location we weren't worried.

2026-07-20 via Nuitee