Roebuck by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
7.7 (2325 reviews)
Wych Cross, Ashdown Forest , Forest Row , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Lovely historic building with character
Attentive, pleasant staff
High-quality, plentiful food and breakfast
Good value for money
Ample parking and pleasant gardens
Convenient location
Cons:
Rooms feel dated and need refurbishment
Poor room ventilation and some rooms uncomfortably hot
Stained carpets and occasional housekeeping lapses (mugs/milk replenishment)
Lack of toiletries in some rooms
Loose plug sockets and inconvenient bedside power access
Reported power/water outages affecting some guests

Categories

Cleanliness
6.5
Mixed comments: some reviews praise generally tidy public areas, but others report stained carpets and issues with mugs/room replenishment indicating below-par housekeeping in places.
Service
9.2
Consistently praised: numerous reviews note attentive, pleasant and helpful staff; a minority mentioned an unfriendly encounter, but overall service is a strong point.
Location
8
Generally positive mentions: convenient location, pleasant gardens and ample parking; no major complaints about location.
Room Quality
6
Several complaints: rooms described as hot with poor ventilation, dated decor, uncomfortable mattresses and loose plug sockets — room maintenance and upgrades needed.
Amenities
6.8
Mixed: property offers tea/coffee facilities and parking, but guests reported poor replenishment (milk, mugs), lack of toiletries in some rooms and limited window ventilation; outages also affected basic services for some guests.
Value for Money
8.5
Multiple reviews describe the hotel as good value, exceeding expectations for price and offering plentiful breakfast — value is a positive aspect.
Food and Beverage
9
Strong positive sentiment: food and restaurant repeatedly praised (quality, plentiful breakfast); a few noted the bar/dining area could be refreshed, but overall F&B is a standout feature.
Overall Experience
7.6
Generally positive stays with many recommendations, thanks to characterful building, good food and service; however, notable negatives (room comfort, maintenance issues and occasional power/water outages) temper the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:13

Property Description

Charming 17th-Century Inn with Modern Amenities

Elegant Bedrooms with Modern Facilities: The Roebuck Hotel offers elegant bedrooms with private modern bathrooms, flat-screen TVs, and free Wi-Fi access. Enjoy a refreshing power shower and relax in comfort during your stay.

Delicious Dining Options: Indulge in fresh bar food and a wide selection of beers at The Beagle Bar. Don't miss the popular Sunday carvery with a choice of 4 meats. Experience a diverse menu and wine list at Antlers Restaurant for a delightful dining experience.

Convenient Location and Parking: Situated on the A22 road near Royal Ashdown Forest, the hotel is a short drive from the M23 and M25 motorways and only 15 miles from London Gatwick Airport. Benefit from free on-site parking and explore nearby attractions like Hever Castle, just a 20-minute drive away.

Book your stay at The Roebuck Hotel for a charming blend of history and modern comfort.

Important information:

The Roebuck Hotel offers guests free parking. The hotel accepts no liability for vehicles left in the hotel's car park. Guests can benefit from an over-night airport car parking at a surcharge, payable when checking into the hotel.

Check-In Information:
The latest check-in time is 23:00. If you are due to arrive later than this, please contact the hotel in advance in order to make alternative arrangements.

Please note that the Roebuck is a wedding venue and therefore has functions at weekends.

Please note that full payment is taken at time of booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.7
Based on 2325 reviews
Cleanliness: 6.5
Service: 9.2
Location: 8
Room Quality: 6
Amenities: 6.8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 7.6
D
David • couple • be
7
2026-08-29 • via Nuitee
S
Siobhan • couple • gb
7
The building itself is lovely but needs some work and
Pros:

Beautiful view from the window and building exterior. Very friendly and helpful staff. Bed very comfortable.

Cons:

Bed linen smelt strange. Wallpaper peeling off the wall in corridors. Some sort of mucky splashes on the back of the toilet door. Terrible lighting. Noisy guests up until 3am.

2026-08-27 • via Nuitee
D
Dennis • couple • de
8
Pros:

Die Küche war leider ab 10 Uhr geschlossen. Das Frühstück war gut, aber früh vorbei.

2026-08-26 • via Nuitee
I
Iñigo • solo_traveller • es
5
2026-08-26 • via Nuitee
S
Simon • couple • gb
8
2026-08-25 • via Nuitee
A
Alastair • extended_group • gb
8
2026-08-25 • via Nuitee
K
Kerry • solo_traveller • gb
8
2026-08-24 • via Nuitee
C
Caroline • solo_traveller • gb
7
2026-08-24 • via Nuitee
L
Leigh • solo_traveller • gb
7
2026-08-24 • via Nuitee
B
Burns • couple • gb
8
Value for money basic room with excellent breakfast
Pros:

The breakfast was excellent as well as the 2 evening meals we tried all cooked fresh and well compliments to their chef

Cons:

The hotel is in need of major TLC which would probably put off returning guests

2026-08-22 • via Nuitee
J
John • solo_traveller • gb
9
Pros:

Good staff and location

2026-08-19 • via Nuitee
A
Anne • solo_traveller • nl
8
Goed verblijf
Pros:

Vriendelijke ontvangst
Kamer en badkamer netjes
Goede wifi
Parkeergelegenheid
Goed ontbijt

2026-08-18 • via Nuitee
B
Bernd • extended_group • de
8
2026-08-18 • via Nuitee
D
Damian • couple • gb
8
2026-08-17 • via Nuitee
L
Lisa • couple • gb
6
Pros:

Staff were really friendly and helpful. Great breakfast. Nice bar area with pool table.

Cons:

Bit tired, decor a bit faded.

2026-08-16 • via Nuitee
C
Christine • extended_group • gb
9
The receptionist, was also the server and barmaid. She was very friendly and helpful. Food was delicious and reasonable
Pros:

Comfortable and had character.

Cons:

It could do with a little bit of care in places.

2026-08-16 • via Nuitee
K
Kate • couple • gb
6
2026-08-15 • via Nuitee
D
Daniel • solo_traveller • gb
10
2026-08-15 • via Nuitee
K
Kate • couple • gb
5
2026-08-15 • via Nuitee
L
Lydia • extended_group • gb
7
2026-08-14 • via Nuitee