White Hart Braintree by Greene King Inns

Hotels
Greene King
7.8 (134 reviews)
Bocking End, Braintree, England, CM7 9AB , Braintree , GB

Facilities

Free WiFi
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Free newspapers in lobby
Tours/ticket assistance
Free self parking
Banquet hall

Review Highlights

Pros:
Excellent value for money
High standard of decoration and cleanliness
Friendly and helpful staff
Great location for trips
Good value for breakfast
Characterful rooms in the old section
Cons:
Cold water tap malfunction
Hot water issues
Windows limited opening
Fan noise disturbing sleep
Dirty tea cups upon arrival

Categories

Cleanliness
7.05
While the property was described as neat and clean, issues like water tap malfunctions and dirty tea cups affected overall perception.
Service
8.55
Staff were mentioned as very friendly and helpful, enhancing the overall service experience.
Location
8.05
Central location was highlighted as a positive aspect for convenience.
Room Quality
7.55
The room decor was noted to be of a high standard, but issues with the window and water temperature detracted from the experience.
Amenities
7.05
Amenities were adequate but some issues like the fan noise affected comfort.
Value for Money
8.05
General consensus was that the hotel offered good value, particularly for breakfast.
Food and Beverage
8.55
Breakfast received specific praise for its value and taste.
Overall Experience
7.55
Overall experience was mixed with several pros but also several significant cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:43

Property Description

Convenient Amenities
Benefit from complimentary wireless internet, tour/ticket assistance, and a banquet hall.

Delicious Dining Options
Dine at the restaurant or order room service, then unwind at the bar/lounge for a drink.

Comfortable Accommodations
Get cozy in one of the 32 guestrooms with free Wi-Fi, desks, and daily housekeeping.

Indulge in a mix of convenience and comfort at White Hart Braintree by Greene King Inns. Book now for a delightful stay in Braintree.

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.8
Based on 134 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.05
Room Quality: 7.55
Amenities: 7.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 7.55
P
P
8
Another work trip away
Pros:

Nice hotel, in the middle of Braintree.
Check in was easy, room was a hike, especially after a knee replacement but it was neat and tidy albeit dated in furnishings and being on the top floor which was quite hot.
Restaurant and bar were as expected, food was really tasty , staff attentive and polite.
Shame the cost was not B&B for the price paid, but all round a nice, easy stay.

2025-10-10 via Nuitee
G
Gavin
10
Pros:

Fantastic staff, clean, would stay there again

2025-10-08 via Nuitee
T
Tony
6
Pros:

Very convenient for town centre, with free parking. It is an old building and the layout reflects this. Narrow staircases, no lift, I struggled with a case and bag. Room ok, shower over bath, bed comfortable enough. Overall, stay ok and reasonable value.

2025-10-05 via Nuitee
A
Amanda
8
Pros:

Room

2025-10-04 via Nuitee
J
Janice partner
10
Pros:

Overall I found the White Hart excellent value for money. It's a dated property, but the room had been painted and the bathroom spruced up not long ago, so it was neat and clean. The parking area/entrance was a bit cramped and could do with some sprucing up.
The breakfast was great value for a cooked breakfast and continental selection, and the cinnamon bun was delicious!

2025-09-20 via Nuitee
B
Brenda
10
Pros:

I think the hotel bedroom was of a very high standard regarding decoration and cleanliness.

Staff in dining room were great. Very helpful and friendly.

2025-09-17 via Nuitee
J
James
6
Pros:

The cold water tap didn’t work so we had to use scalding hot water for washing. Also the iron left rusty stains on my shirt when using it

2025-09-14 via Nuitee
S
Steve
10
Pros:

Nice hotel

2025-09-14 via Nuitee
P
Pete family
10
Pros:

Lovely central location for are trip , and accommodating on early breakfast issue , due to early departing

2025-09-08 via Nuitee
I
Ian family
10
Pros:

Ask for a room in the “old section” if you want character!

2025-08-14 via Nuitee
V
Vivien partner
8
Pros:

Good points:
Staff were very friendly and helpful.
Not so good points:
The only window in the bedroom was secured so it could only be opened by 4-5 inches.
Had to leave the fan on at all times - noise made sleeping difficult.
Hot water was dangerously hot.
Water from the cold tap was affected by hot water from the mixer tap.
Tea cups were dirty on arrival.

2025-07-26 via Nuitee
D
David
10
Another good stay
Pros:

Stayed here before ideal location for Braintree town centre with its many good pubs and restaurants. The bar is always busy and the restaurant is usually well attended

2025-07-05 via Nuitee
S
Sylvia
8
Pros:

I came home to find the water cut off in my house - it was marvellous to be able to just go up the road and know that I’d be comfortable at the White Hart.

2025-07-04 via Nuitee
D
Derek
10
Excellent hostelry
Pros:

Excellent hostelry with good food and beer and, above all, most attentive staff

2025-06-26 via Nuitee
J
June
8
Juney's stay @ White Hart Braintree
Pros:

I arrived on Sunday after a lot of driving. I thank the manager whom I asked if they did Lasagne, she said yes and kindly put the order through to the chef, which was a good job as they were a chef down and had to close the kitchen early. Breakfast was lovely on both mornings. Although again on Mon night the restaurant closed at 7pm due to only having 1 chef. I went across the road to Mezze, the food was lovely :-). Cant fault the staff and my room was lovely and bright and very clean. Would definitely stay again. :-)

2025-06-26 via Nuitee
C
CHARLES
10
Pros:

The Hotel was ideal for our needs, roughly 10/12 minutes from Railway Station, Shops close by, quiet and a comfortable stay, would stop here again.

2025-06-13 via Nuitee
B
Benigno
10
Pros:

Lovely hotel and the receptionist is suck a lovely and smiling lady just makes a big difference.

2025-06-11 via Nuitee
J
Joanne family
6
Pros:

Didn’t feel price was right from two rooms stayed in and no breakfast had to pay. And wasn’t felt welcomed when when arrived for breakfast.

2025-05-30 via Nuitee
R
Robyn
10
10*
Pros:

Couldn’t ask for a better 4 days with my partner. Staff are brilliant the service is brilliant haven’t got one bad thing to say. Definitely be coming again

2025-05-25 via Nuitee
M
MICHAEL
10
Pros:

Very good, would recommend👌

2025-05-21 via Nuitee