Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistent cleanliness
Lack of contact with staff

Categories

Cleanliness
8.04
There were some cleanliness concerns regarding the bed comfort and shower.
Service
9.01
Staff were highlighted as helpful and friendly across multiple reviews.
Location
9.05
Multiple reviews mentioned a fantastic location near the beach and restaurants.
Room Quality
8.5
Most rooms were described as comfortable and well-furnished.
Amenities
8.53
Amenities were generally adequate, though some guests expected more facilities.
Value for Money
8.49
For the price, the experience was satisfactory; however, some guests had mixed feelings regarding value.
Food and Beverage
8.54
Positive mentions of nearby restaurants, but no specific reviews on hotel dining.
Overall Experience
8.61
Overall enjoyment with plans to return indicates a positive guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:51

Property Description

Stunning Beachfront Accommodation
Overlooking Scarness Beach foreshore, Eden by the Bay offers balcony rooms and apartments with flat-screen TVs. The property includes a swimming pool and free parking.
Variety of Room Options
Guests can enjoy air-conditioned rooms with modern amenities like refrigerators and outdoor furniture. Many units come with fully equipped kitchens and breathtaking ocean views.
Convenient Location
Located along the Esplanade, the hotel is a short drive from Hervey Bay's town center and the Urangan Boat Harbour. Explore the beauty of Fraser Island with a ferry ride just minutes away.
Experience a beachfront getaway at Eden by the Bay. Book now for a memorable stay by the sea.

Important information:

Please note that there is a 2% charge when you pay with an American Express credit card.

If you expect to arrive outside reception opening hours, please inform Eden by the Bay in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HVB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for AUD 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2101 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
L
Lisa • couple • au
9
Loved the location, good value, nice views and such comfy beds!
Pros:

It was super clean, spacious and has everything you could possibly want

Cons:

Nothing

2026-04-25 • via Nuitee
J
joe • solo_traveller • au
9
2026-04-24 • via Nuitee
J
Jenny • couple • be
9
2026-04-22 • via Nuitee
T
Terry • couple • au
10
Pros:

excellent location, staff great and very knowledgeable on tours we were looking for
plenty of shops and restaurants so we didn't need to drive anywhere of an evening
walk across to beach

Cons:

spa could have been heated

2026-04-19 • via Nuitee
L
Lauren • solo_traveller • au
10
2026-04-18 • via Nuitee
J
julie • couple • au
9
Pros:

Perfect location. Quiet. Lovely pool. Well equipped room. Nice balcony.

Cons:

Room was small but fine for a night would get 1 bedroom apartment next time.Bed not so comfortable. Would definitely stay again though,can't beat the location

2026-04-17 • via Nuitee
S
Sandra • couple • au
6
Nice stay
Pros:

Location

Cons:

Lack of staff at front desk

2026-04-15 • via Nuitee
S
Sharon • couple • gb
8
Pros:

Size of room and location was excellent

Cons:

The pool area needs more sunbeds! 3 isn't enough!!

2026-04-15 • via Nuitee
M
Mollie • couple • au
10
2026-04-13 • via Nuitee
C
Casey • family_with_children • au
10
Well, worth the money such a beautiful accommodation. We can’t wait for our next holiday there.
Pros:

Super friendly staff wonderful Location clean accommodation. Super easy checking in.

2026-04-13 • via Nuitee
L
lisa • extended_group • au
10
2026-04-13 • via Nuitee
Y
Yang • extended_group • au
9
2026-04-12 • via Nuitee
T
Tony • solo_traveller • au
9
Too short , needed extra says to explore
Pros:

Very spacious , great location, parking was good

Cons:

All good

2026-04-12 • via Nuitee
S
Scott • extended_group • au
10
Can’t beat the location, very comfortable would definitely recommend staying here
Pros:

Great location very clean and even had trolleys to bring your luggage up

2026-04-11 • via Nuitee
P
Paul • couple • gb
8
Pros:

Very good location, check in instructions easy to follow, didn't meet any staff.

Cons:

Guy next door was a bit loud, but no big deal.

2026-04-08 • via Nuitee
K
Kerry • couple • gb
10
Lovely staff, nice little pool and a perfect stopover with a great view
Pros:

Good location for our needs

2026-04-08 • via Nuitee
M
Matthias • couple • de
7
2026-04-08 • via Nuitee
F
Felicity • couple • au
10
I would stay again
Pros:

The location and facilities were good

Cons:

The bed was uncomfortable

2026-04-06 • via Nuitee
R
Robert • couple • au
8
2026-04-06 • via Nuitee
L
Loues • solo_traveller • au
10
2026-04-06 • via Nuitee