Royal Hotel by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
8.7 (2947 reviews)
Palace Pound , Ross on Wye , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Fax/photocopying
Packed lunches
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Difficult parking
Rooms need refurbishment

Categories

Cleanliness
8.59
The hotel was reported to be very clean, contributing positively to the overall experience.
Service
9.06
Staff were described as lovely, friendly, and very helpful throughout the stay.
Location
9.1
Great location in a beautiful town with fantastic views of the river Wye.
Room Quality
8.05
Some rooms were noted as tired and in need of refurbishment, along with issues like cold temperatures.
Amenities
8.58
Standard quality for this hotel tier.
Value for Money
8.54
Good value mentioned in several reviews, especially considering the location.
Food and Beverage
9.09
Excellent quality breakfasts and food in the restaurant received high praise.
Overall Experience
8.56
Overall, the experience was very positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:57

Property Description

Scenic Views and Historical Charm
Experience the breathtaking river and countryside views from the Royal Hotel, a historical gem built on a 13th-century Bishop's Palace. Imagine waking up to picturesque scenes and exploring the rich history that has hosted royalty and literary icons.

Convenient Location and Modern Comforts
Situated next to St Mary's Church and a stone's throw away from Ross on Wye's shops, the Royal Hotel offers easy access to both historic sites and modern conveniences. Enjoy free Wi-Fi, satellite TV, and cozy seating areas in each room, blending historic charm with contemporary comfort.

Delightful Dining and Relaxing Atmosphere
Indulge in traditional cuisine and full English breakfasts while taking in the serene views of the Wye Valley from the terrace. With classic meals served until late, your stay at the Royal Hotel promises not just comfort and convenience but also a delightful culinary experience.

Book now to immerse yourself in the beauty and history of the Royal Hotel.

Important information:

The Royal is a nonsmoking Grade II listed building and as such has no elevator. The public areas are access friendly.

Barretts restaurant is open 7 days a week and can also be booked for private functions.

There are 2 lower-floor rooms, 6 steps from the garden level and these are not suitable for wheelchair access, or people with severe walking difficulties. Please state at the time of booking if you require a lower-floor room.

Please note that full payment is taken at the time of booking.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 2947 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.56
L
Lloyd • extended_group • gb
8
2026-05-09 • via Nuitee
D
Damien • couple • au
9
Super comfortable and a great location
Pros:

Comfortable, great location, friendly staff

Cons:

Really could do with a lift to the upper floors for older guests

2026-05-09 • via Nuitee
P
Parry • couple • gb
8
Very goof
Pros:

Location very good and lovely breakfasr especially the berries

2026-05-09 • via Nuitee
C
Cheryl • extended_group • ca
7
Location to the town and shops/restaurants was very good, hotel staff were great; overall was ‘ok’.
Pros:

Good location, staff were all excellent.

Cons:

Our room was above the pub in the hotel and was noisy until very late. Black mold in the shower. For those with any mobility issues the bath tub was VERY high to have to step into, and long staircases with no lift option.

2026-05-08 • via Nuitee
R
Robin • solo_traveller • gb
9
2026-05-08 • via Nuitee
C
COLIN • couple • gb
4
This old hotel has the sense and essence of faded grandeur,but we found our stay disappointing
Pros:

breakfast was very nice and met my expectations,hotel staff were friendly and efficient when interacting with guests

Cons:

The room we stayed in number 28 had a serious noise problem with the hot water plumbing pipework.It was continually making a noise 24 hours a day.This made sleeping in the room very uncomfortable in the evenings.My wife found this most distressing to endure this persistent noise for the two nights of our stay.

2026-05-07 • via Nuitee
G
Georgecat • solo_traveller • gb
8
Great location and staff
Pros:

Great staff and service

Cons:

All just a bit tired needs a bit of TLC.
Car parking or lack of.

2026-05-05 • via Nuitee
D
Diane • family_with_children • gb
8
Splendid would use a Greene King Group Hotel again. We like Herefordshire very much
Pros:

Breakfast was good with choice of Continental or Full English. We had dinner which was good. Staff very helpful especially when there was no place to park one night of our stay. Lovely location high on the hill overlooking the river Wye

Cons:

Again an old building so our room was on the second floor up a winding staircase but the staff were very helpful with our luggage. On the last night of our stay the car park was full and there was no space within the vicinity of the hotel to park but the gentleman on reception showed me a space which would normally not be used and gave me permission to stay there which was exceptional service.

2026-05-05 • via Nuitee
A
Angela • couple • gb
9
Great hotel with superb staff
Pros:

Great hotel, rooms a little dated but reflected in price…. We actually like the quaintness as suits the area. Had a bath - brilliant. Super bar with outside seating towards the river. Bfast was gorgeous! Above all lovely smiley staff. A definite return in the future

Cons:

Nothing disliked - Parking very tight as small car park but parking elsewhere.

2026-05-04 • via Nuitee
J
Johnson • solo_traveller • gb
9
Excellent hotel with lovely staff, excellent breakfast. Will definately stay again.
Pros:

Room lovely and clean, well stocked.
Breakfast was exceptional, and the lady serving breakfast was incredibly helpful and polite, andseemed to genuinely care about guests' experience and wellbeing.

Cons:

Bed was a little hard - could do with a new mattress, however it certainly wasn't terrible.
Additional signs would be helpful to point guests to reception etc as it is a little like a maze inside.

2026-05-04 • via Nuitee
L
louise • couple • gb
9
Lovely relaxing evening, excellent menu choice and delicious food, relaxing bar.
Pros:

Fab location close to everything and able to see the river and sunset on patio bar. Friendly helpfull staff, very comfortable room, excellent menu, and delicious food.

Cons:

Nothing not to.like

2026-05-03 • via Nuitee
W
Woolston • solo_traveller • gb
10
Pros:

Hotel the staff, breakfast and location all excellent.

Cons:

The hotel room had no storage facilities to put your bags and no drawers. The mattress on the bed was very uncomfortable and could feel the springs.

2026-05-03 • via Nuitee
B
Beverley • couple • im
9
Ideal location, central, lovely outside space with views.
Pros:

Location and dog friendly room close to door if you needed to get to the garden in the night

Cons:

Nothing.

2026-05-03 • via Nuitee
A
A.C. • couple • nl
9
Mooi hotel in levendig stadje
Pros:

Rustige grote kamer met mooi uitzicht

Cons:

Nauwelijks kastruimte om bagage af te leggen

2026-05-02 • via Nuitee
F
Frances • couple • gb
10
2026-05-01 • via Nuitee
S
Sally • couple • gb
8
2026-05-01 • via Nuitee
A
Alan • couple • gb
9
Pros:

Location and friendly staff.

Cons:

Looking at little dated.

2026-05-01 • via Nuitee
C
ClaireJ30 • solo_traveller • gb
8
2026-05-01 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-05-01 • via Nuitee
M
Mike • solo_traveller • gb
9
Very good. Staff are really friendly and helpful.
Pros:

Quiet historical location

Cons:

Nothing

2026-04-30 • via Nuitee