Royal Hotel by Greene King Inns

Hotels
Greene King's Pubs & Hotels
8.7 (2815 reviews)
Palace Pound , Ross on Wye , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Fax/photocopying
Packed lunches
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Difficult parking
Rooms need refurbishment

Categories

Cleanliness
8.59
The hotel was reported to be very clean, contributing positively to the overall experience.
Service
9.06
Staff were described as lovely, friendly, and very helpful throughout the stay.
Location
9.1
Great location in a beautiful town with fantastic views of the river Wye.
Room Quality
8.05
Some rooms were noted as tired and in need of refurbishment, along with issues like cold temperatures.
Amenities
8.58
Standard quality for this hotel tier.
Value for Money
8.54
Good value mentioned in several reviews, especially considering the location.
Food and Beverage
9.09
Excellent quality breakfasts and food in the restaurant received high praise.
Overall Experience
8.56
Overall, the experience was very positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:57

Property Description

Scenic Views and Historical Charm
Experience the breathtaking river and countryside views from the Royal Hotel, a historical gem built on a 13th-century Bishop's Palace. Imagine waking up to picturesque scenes and exploring the rich history that has hosted royalty and literary icons.

Convenient Location and Modern Comforts
Situated next to St Mary's Church and a stone's throw away from Ross on Wye's shops, the Royal Hotel offers easy access to both historic sites and modern conveniences. Enjoy free Wi-Fi, satellite TV, and cozy seating areas in each room, blending historic charm with contemporary comfort.

Delightful Dining and Relaxing Atmosphere
Indulge in traditional cuisine and full English breakfasts while taking in the serene views of the Wye Valley from the terrace. With classic meals served until late, your stay at the Royal Hotel promises not just comfort and convenience but also a delightful culinary experience.

Book now to immerse yourself in the beauty and history of the Royal Hotel.

Important information:

The Royal is a nonsmoking Grade II listed building and as such has no elevator. The public areas are access friendly.

Barretts restaurant is open 7 days a week and can also be booked for private functions.

There are 2 lower-floor rooms, 6 steps from the garden level and these are not suitable for wheelchair access, or people with severe walking difficulties. Please state at the time of booking if you require a lower-floor room.

Please note that full payment is taken at the time of booking.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 2815 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.56
T
tim couple gb
7
2026-03-28 via Nuitee
J
Jon solo_traveller gb
8
Breakfast at a poor standard sausage rubbery and pouch egg under cooked
2026-03-28 via Nuitee
P
philip couple gb
9
Fantastic staff
Pros:

Great location lovely views of the river all the staff members were friendly and very helpful

Cons:

every member of the staff was extremely friendly giving excellent customer service,so absolutely no negative comments to add

2026-03-28 via Nuitee
L
Lynn solo_traveller gb
8
As always arrived feeling tired and left feeling refreshed and rested
Pros:

As usual lovely friendly atmosphere. Ideally located for my needs clean and fresh. Helpful and friendly staff

Cons:

Nothing

2026-03-27 via Nuitee
E
Elaine couple gb
9
Superb stay, hope to return soon.
Pros:

Staff were superb. Professional but welcoming and friendly.
Room was warm comfortable and spacious. Lovely views. Lots of options at breakfast and well looked after by Carol who is a real asset to the business.
Excellent location for town. Interesting history to location and building.

Cons:

Lots of stairs with no lift, but that didn't bother us. Could be a problem for those with mobility difficulties. Some noise from adjacent rooms and picture windows a little drafty.

2026-03-27 via Nuitee
K
Karl couple gb
10
Pros:

Very clean and comfortable room

2026-03-27 via Nuitee
K
Kirsty couple gb
9
Great stay with amazing food and staff
Pros:

Staff were exceptionally friendly, the view out the room and the quality of the food were much better than expected. Breakfast options were great and the smile that came with it even better!

Cons:

The climb up the stairs to the rooms was fine for us but maybe not ideal for others and I didn’t find the beds too comfortable but were fine.

2026-03-26 via Nuitee
A
Armstrong couple gb
10
We had a very enjoyable stay.
Pros:

From parking our car,speaking to chaps painting outside,very pleasant welcome from
the lady on reception desk, also the young ladies and lads working the bar.
They all seamed happy in there work,and we were pleased to get a lower ground floor room
that we had requested,with a nice view.
Thank you all for our enjoyable stay.
Tony +Gloria Armstrong.

Cons:

Nothing,all good.

2026-03-25 via Nuitee
A
Andy couple gb
8
An enjoyable overnight stay
Pros:

We have enjoyed lunch at the Royal Hotel on a number of occasions but never stayed there before. It was a very comfortable stay, the staff are very friendly and obliging, dinner and breakfast were excellent.

2026-03-25 via Nuitee
I
Ian couple gb
10
Had a fabulous time.Definitely recommend the stay.
Pros:

Sally greeted us at the reception, she was extremely friendly and made us feel very comfortable, smiling and took time to explain everything.She has excellent hospitality skills .Room was very comfortable, Went in for breakfast and Carol greeted us.She was very welcoming and helpful, as my husband has wheat and gluten allergies.Carol what a lovely lady , smiling friendly and explained about the breakfast,It was the best breakfast ever we have had in a B&B.She is a credit to the Hotel and we will definitely return.

Cons:

Couldn’t fault anything

2026-03-25 via Nuitee
G
Greg solo_traveller gb
10
2026-03-24 via Nuitee
J
Jane couple gb
10
Lovely place hence why we keep returning and lovely food.
Pros:

Excellent breakfast and staff very friendly and always go the extra mile.

Cons:

Stairs to the very top floor as we are both into our mid 60's which is not good when your carrying up a suitcase up that many stairs.

2026-03-24 via Nuitee
K
Kevin couple gb
9
Excellent situation with great choice of food and drinks, superb staff, great location
Pros:

Great food and service, Carol and Beth were very welcoming and friendly, both a credit to the Hotel

Cons:

Nothing

2026-03-24 via Nuitee
C
Clarkson couple gb
10
Pros:

Everything was top

2026-03-24 via Nuitee
L
Linda couple gb
9
We are now on repeat visits which says it all! Excellent location beautiful surroundings and outstanding staff.
Pros:

Centre of town with parking
Excellent location beautiful surroundings and building.
The views are stunning from our bedroom suite.
Breakfast was amazing and we would like to say thank you to the Waitress who runs the breakfast room, she is a credit to your hotel.

2026-03-23 via Nuitee
P
Paul solo_traveller gb
9
Pros:

Very nice staff lovely food and very good location, I would definitely stay again 👍

2026-03-23 via Nuitee
A
Alan couple gb
4
2026-03-23 via Nuitee
C
Craig extended_group gb
9
2026-03-22 via Nuitee
C
Coadster couple ie
10
Amazing Hotel
Pros:

Fantastic experience, the friendliest staff on the planet. Room was beautiful, very clean and comfortable. Great value for money. Food was amazing. Highly recommend.

Cons:

Leaving

2026-03-22 via Nuitee
K
Kathleen couple gb
9
Pros:

Staff especially breakfast ladies were amazing

2026-03-22 via Nuitee