Royal Hotel by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
8.7 (3061 reviews)
Palace Pound , Ross on Wye , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Difficult parking
Rooms need refurbishment

Categories

Cleanliness
8.59
The hotel was reported to be very clean, contributing positively to the overall experience.
Service
9.06
Staff were described as lovely, friendly, and very helpful throughout the stay.
Location
9.1
Great location in a beautiful town with fantastic views of the river Wye.
Room Quality
8.05
Some rooms were noted as tired and in need of refurbishment, along with issues like cold temperatures.
Amenities
8.58
Standard quality for this hotel tier.
Value for Money
8.54
Good value mentioned in several reviews, especially considering the location.
Food and Beverage
9.09
Excellent quality breakfasts and food in the restaurant received high praise.
Overall Experience
8.56
Overall, the experience was very positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:57

Property Description

Scenic Views and Historical Charm
Experience the breathtaking river and countryside views from the Royal Hotel, a historical gem built on a 13th-century Bishop's Palace. Imagine waking up to picturesque scenes and exploring the rich history that has hosted royalty and literary icons.

Convenient Location and Modern Comforts
Situated next to St Mary's Church and a stone's throw away from Ross on Wye's shops, the Royal Hotel offers easy access to both historic sites and modern conveniences. Enjoy free Wi-Fi, satellite TV, and cozy seating areas in each room, blending historic charm with contemporary comfort.

Delightful Dining and Relaxing Atmosphere
Indulge in traditional cuisine and full English breakfasts while taking in the serene views of the Wye Valley from the terrace. With classic meals served until late, your stay at the Royal Hotel promises not just comfort and convenience but also a delightful culinary experience.

Book now to immerse yourself in the beauty and history of the Royal Hotel.

Important information:

The Royal is a nonsmoking Grade II listed building and as such has no elevator. The public areas are access friendly.

Barretts restaurant is open 7 days a week and can also be booked for private functions.

There are 2 lower-floor rooms, 6 steps from the garden level and these are not suitable for wheelchair access, or people with severe walking difficulties. Please state at the time of booking if you require a lower-floor room.

Please note that full payment is taken at the time of booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3061 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.56
S
Sabina • solo_traveller • gb
7
Great view, might be difficult to get to rooms
Pros:

The view is amazing, that's the reason I booked. The breakfast was also very good.

Cons:

Design of the room heavily leans on dark red - old fashioned and not pleasant. The hotel is extremely hot, understand the building is old and it probably wouldn't matter but in order to get to our room, we had to go through labyrins of corridors and stairs every single time and some were very uncomfortable. There was not a time when we got it right from the first time and not just us. The hotel should provide better instructions on how to get to rooms.

2026-06-27 • via Nuitee
S
Sarah • solo_traveller • gb
7
Pros:

The balcony view is stunning . Overlooking tge beautiful river wye

Cons:

Room was too hot . Just a plug in fan found in the cupboard. . Health and safety reasons can only open window a small amount . . Have to pull out the unit to plug in kettle .
Bathroom had damp mould in the corner because of poor ventilation. Decor ok

2026-06-27 • via Nuitee
W
Warren • couple • gb
10
2026-06-27 • via Nuitee
W
Wendy • solo_traveller • gb
10
2026-06-26 • via Nuitee
M
Manda Stone • solo_traveller • gb
8
Pros:

Lovely big room. The hotel had lots of character and was in a great setting. The terrace overlooking the river was spectacular.

2026-06-26 • via Nuitee
D
Deb • extended_group • gb
10
2026-06-26 • via Nuitee
D
Dennis • couple • gb
10
First time in town. The Royal covered it all in accommodation, food and drinks
Pros:

Good location
East parking
Room very clean
This was during ridiculous temp in UK and fans were already in the rooms in anticipation

Cons:

Room we had was snug
The heat of day and night made everywhere feel uncomfortable

2026-06-25 • via Nuitee
J
john • couple • gb
8
2026-06-25 • via Nuitee
N
noel • solo_traveller • gb
10
Stay for business stay 2 nd year so will be booking next year great stay locally lots to do
Pros:

Lovely character place great location

Cons:

Nothing

2026-06-24 • via Nuitee
J
julie • couple • gb
10
Lovely hotel for relaxing
Pros:

Been to this hotel many times before .always excellent, room comfy clean nice bathroom decent bed.food always good had breakfast and evening meal.good selection cooked well.staff are very nice from reception, bar ,restaurant all nice.parking also

Cons:

Cannot fault the hotel

2026-06-24 • via Nuitee
J
J Kyn • family_with_children • gb
10
A very welcoming hotel which we use as our base when visiting family in Ross, we will return!
Pros:

As always the staff are really friendly and look after us very well. The bar, the restaurant and the rooms are all comfortable and the dinner and breakfast are good. The views across the countryside are beautiful.

Cons:

Being able to open a window or have air con in this unusually hot weather would have been nice.

2026-06-23 • via Nuitee
L
Lesley • couple • gb
9
The staff were really good, room was spotless and comfortable and the location was lovely
Pros:

The breakfast was really good, and the service was excellent

Cons:

Reception area needs a lot of attention

2026-06-23 • via Nuitee
D
Dee • extended_group • gb
9
Fantastic friendly staff in all areas
Pros:

Location great, clean and comfy rooms and staff outstanding

Cons:

Coffee could have been stronger - can’t think of anything else 😊

2026-06-22 • via Nuitee
L
Laura • solo_traveller • gb
8
Lovely but might need a little refreshing
Pros:

Great location, courteous staff and a decent sized room with a corner table and chairs as well as a balcony with sliding doors

Cons:

The beds were softer than we like but that could be a decision rather than mattresses sorting some age.

The bathroom looked tired with a cracked toilet bowl and bath panel. Both the en suite bathroom and the ladies toilet in the bar smelt of damp/ mould.

Our room was on the ground floor with accessible lawn outside that other guests stood and smoked on, which penetrated the room

2026-06-21 • via Nuitee
L
lindy • solo_traveller • gb
10
Excellent stay
Pros:

The staff were really friendly and helpful. Rooms were very nice. Breakfast very tasty.

Cons:

Car park was a bit tight

2026-06-21 • via Nuitee
M
Megan • couple • gb
10
Friendly staff, comfortable & clean rooms
Pros:

The breakfast was great, very good value for money! I was especially pleased with the gluten free options as i always struggle to eat out with a gluten intolerance! Our room was beautiful, spacious and extremely clean! The staff were incredible!

Cons:

The only issue we had with this hotel is that their car park is very small so although it is advertised that there is parking onsite we had to pay to park in the town and walk to the hotel with our baggage due to the hotels car park being full. Just be mindful of this when booking.

2026-06-21 • via Nuitee
E
Erica Leighton • couple • gb
5
Pros:

The staff in the hotel were so lovely and helpful and friendly nothing was too much.

Cons:

The room was very big and the bathroom was massive, a little tired though.
The bed was very uncomfortable and a very small double when you rolled over we both nearly fell out.

2026-06-19 • via Nuitee
D
Denise • couple • gb
8
A nice stay in a lovely town.
Pros:

The staff were friendly and efficient. The views from the veranda are beautiful.

Cons:

We found the menu was very standard and uninspiring. Cooked okay and the waitress lovely.

2026-06-18 • via Nuitee
G
Geooffrey • solo_traveller • gb
8
Pros:

Terrace overlooking river

2026-06-17 • via Nuitee
L
Lyndon • family_with_children • gb
9
Lovely hotel with great character in a splendid location
Pros:

The breakfast was excellent, and the service especially so.

2026-06-17 • via Nuitee