Royal Hotel by Greene King Inns

Hotels
Greene King's Pubs & Hotels
8.7 (3144 reviews)
Palace Pound , Ross on Wye , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Difficult parking
Rooms need refurbishment

Categories

Cleanliness
8.59
The hotel was reported to be very clean, contributing positively to the overall experience.
Service
9.06
Staff were described as lovely, friendly, and very helpful throughout the stay.
Location
9.1
Great location in a beautiful town with fantastic views of the river Wye.
Room Quality
8.05
Some rooms were noted as tired and in need of refurbishment, along with issues like cold temperatures.
Amenities
8.58
Standard quality for this hotel tier.
Value for Money
8.54
Good value mentioned in several reviews, especially considering the location.
Food and Beverage
9.09
Excellent quality breakfasts and food in the restaurant received high praise.
Overall Experience
8.56
Overall, the experience was very positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:57

Property Description

Scenic Views and Historical Charm
Experience the breathtaking river and countryside views from the Royal Hotel, a historical gem built on a 13th-century Bishop's Palace. Imagine waking up to picturesque scenes and exploring the rich history that has hosted royalty and literary icons.

Convenient Location and Modern Comforts
Situated next to St Mary's Church and a stone's throw away from Ross on Wye's shops, the Royal Hotel offers easy access to both historic sites and modern conveniences. Enjoy free Wi-Fi, satellite TV, and cozy seating areas in each room, blending historic charm with contemporary comfort.

Delightful Dining and Relaxing Atmosphere
Indulge in traditional cuisine and full English breakfasts while taking in the serene views of the Wye Valley from the terrace. With classic meals served until late, your stay at the Royal Hotel promises not just comfort and convenience but also a delightful culinary experience.

Book now to immerse yourself in the beauty and history of the Royal Hotel.

Important information:

The Royal is a nonsmoking Grade II listed building and as such has no elevator. The public areas are access friendly.

Barretts restaurant is open 7 days a week and can also be booked for private functions.

There are 2 lower-floor rooms, 6 steps from the garden level and these are not suitable for wheelchair access, or people with severe walking difficulties. Please state at the time of booking if you require a lower-floor room.

Please note that full payment is taken at the time of booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.7
Based on 3144 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.56
S
Shoko solo_traveller jp
5
2026-07-25 via Nuitee
M
Mark couple gb
8
Pros:

Good location and outside area excellent overlooking the river especially on a summers night

Cons:

Minor detail but the evening was hot and no fan in room.

2026-07-25 via Nuitee
R
Ritchie Rich couple gb
9
Great hotel in a beautiful Town
Pros:

Breakfast was excellent, good choice and tasty ! Our room had an amazing view of the River and the valley beyond. Didnt have dinner but food did look good. Bar and terrace area was lovely, very classy

Cons:

Nothing ?

2026-07-24 via Nuitee
K
Kevin couple gb
9
👌
Pros:

Location, food.

2026-07-24 via Nuitee
T
Tracey couple gb
8
Lovely views from outside area and great location.
Pros:

Excellent location with a fantastic view from the large outside seating area. A great place to enjoy the sunshine and hot weather. Busy but they coped well and the atmosphere was great for an evening out in Ross.
Food at both breakfast and in the evening was very pleasant with excellent service. Room was large and with comfortable seating area. Promptly provided with a sheet when we asked. The staff were brilliant throughout!

Cons:

Unfortunately it was very difficult to sleep in the room during the heatwave. There was a fan provided in the room but the main window only opened about 10 centimetres. Better with the bathroom window open as well but this could have been adviced at the start of the stay. We had to work this out ourselves.

2026-07-22 via Nuitee
L
lynn couple gb
10
relaxing pleasent
Pros:

braekfast was excellent room was lovely view stunning but in need of a decorate quite a tired building

Cons:

nothing

2026-07-21 via Nuitee
M
Margaret couple gb
9
Pros:

Lovely room and view.

2026-07-21 via Nuitee
N
Nick solo_traveller gb
10
2026-07-21 via Nuitee
P
Peter solo_traveller gb
8
Pros:

The location by the town

Cons:

Although room had patio door it was a bit warm,

2026-07-21 via Nuitee
A
Alison couple gb
9
Excellent hotel in a perfect location, easy walking to the town and the river.
Pros:

Staff were all very accommodating and happy to help.
Breakfast menu offered a good variety and they were happy to support any special requests.
The Bar veranda was perfectly located offering great views and a cooling breeze.

2026-07-21 via Nuitee
C
Cheryl solo_traveller gb
9
2026-07-20 via Nuitee
R
Ruth couple gb
10
The best night of our trip
Pros:

Fabulous hotel superb location

Cons:

Nothing

2026-07-20 via Nuitee
H
Hannah solo_traveller gb
8
Pros:

The staff are extremely friendly and helpful. The rooms are spacious and comfortable beds.

Cons:

The room was very hot and although a fan had been provided it was difficult to sleep.

2026-07-19 via Nuitee
A
Allen solo_traveller gb
3
Pros:

Comfortable bed , good nights sleep.

Cons:

Absolutely no hot water in the room.
Noise in the restraint was unbearable.
As you did actively upsell the restaurant to us as guests it was stressful to be shoved around and ignored at the bar when I was trying to pay for meal.
If payment could have been talen at the table this could have been avoided.

2026-07-19 via Nuitee
M
Melanie couple gb
10
Great location with beautiful terrace views and good food
Pros:

The view from the large outdoor terrace was beautiful. The staff were helpful and friendly. The meals were good value and excellent for anyone needs to be gluten free. It is a good location- a couple of minutes one direction to the small town centre and a couple of minutes in the other direction to the river where you can follow walking paths.

2026-07-18 via Nuitee
I
Irene couple gb
8
Always use the Royal if its on our route.
Pros:

It's a great location, with a lovely view of the Wye valley. Rooms are comfortable and staff good. Breakfast good. Didn't have evening meal, so unable to comment.

Cons:

Managed to park on site, though its always tight and hit and miss wether you get a place. The music outside on the veranda obviously brings the crowds in, but it really is ridiculously loud!!!

2026-07-18 via Nuitee
A
Angela couple gb
8
Lovely hotel in great location
Pros:

Beautiful hotel in a perfect location, overlooking the river. The terrace was a lovely place to have a drink whilst watching the river. The room was spacious although not air conditioned & the windows wouldn’t open very far. There were however a couple of big fans which helped keep us cooler at night. Breakfast was very good & the staff very friendly.

Cons:

Air conditioning & more drawer space.

2026-07-17 via Nuitee
C
Colin couple gb
8
The weather was excellent,the evening meal was good,we both enjoyed a drink on the terrace.
Pros:

Staff were friendly & helpful and lovely views from the bar and terrace.

Cons:

Rooms a little dated.

2026-07-15 via Nuitee
G
Graham couple gb
7
Lack of parking spaces needs to be addressed. I do not want the worry of an expensive parking fine when I am on a tourin
Pros:

Room very comfortable. Very clean and beds comfortable

Cons:

Lack of parking spaces available

2026-07-14 via Nuitee
L
Luzak couple gb
8
Excellent location would stay again
Pros:

Excellent location and restaurant prices however needed to leave a note on room for more shower gel otherwise 10/10 very happy 🤗🤗

Cons:

Nothing we didn’t like

2026-07-14 via Nuitee