Royal Hotel by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
8.7 (2759 reviews)
Palace Pound , Ross on Wye , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Fax/photocopying
Packed lunches
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Difficult parking
Rooms need refurbishment

Categories

Cleanliness
8.59
The hotel was reported to be very clean, contributing positively to the overall experience.
Service
9.06
Staff were described as lovely, friendly, and very helpful throughout the stay.
Location
9.1
Great location in a beautiful town with fantastic views of the river Wye.
Room Quality
8.05
Some rooms were noted as tired and in need of refurbishment, along with issues like cold temperatures.
Amenities
8.58
Standard quality for this hotel tier.
Value for Money
8.54
Good value mentioned in several reviews, especially considering the location.
Food and Beverage
9.09
Excellent quality breakfasts and food in the restaurant received high praise.
Overall Experience
8.56
Overall, the experience was very positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:57

Property Description

Scenic Views and Historical Charm
Experience the breathtaking river and countryside views from the Royal Hotel, a historical gem built on a 13th-century Bishop's Palace. Imagine waking up to picturesque scenes and exploring the rich history that has hosted royalty and literary icons.

Convenient Location and Modern Comforts
Situated next to St Mary's Church and a stone's throw away from Ross on Wye's shops, the Royal Hotel offers easy access to both historic sites and modern conveniences. Enjoy free Wi-Fi, satellite TV, and cozy seating areas in each room, blending historic charm with contemporary comfort.

Delightful Dining and Relaxing Atmosphere
Indulge in traditional cuisine and full English breakfasts while taking in the serene views of the Wye Valley from the terrace. With classic meals served until late, your stay at the Royal Hotel promises not just comfort and convenience but also a delightful culinary experience.

Book now to immerse yourself in the beauty and history of the Royal Hotel.

Important information:

The Royal is a nonsmoking Grade II listed building and as such has no elevator. The public areas are access friendly.

Barretts restaurant is open 7 days a week and can also be booked for private functions.

There are 2 lower-floor rooms, 6 steps from the garden level and these are not suitable for wheelchair access, or people with severe walking difficulties. Please state at the time of booking if you require a lower-floor room.

Please note that full payment is taken at the time of booking.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 2759 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.56
M
Margaret • solo_traveller • gb
7
It was serene and pleasant.
Pros:

The room view overlooking the river.

Cons:

The staff needs to brush up on their knowledge of where to direct guests to find open restaurants, especially on Sundays. Before my departure on Sunday, I wanted to have a fish and chips meal. One of the staff members suggested I go to the King's Head; however, they only served Sunday roast.

2026-02-13 • via Nuitee
M
Mark • couple • gb
10
2026-02-12 • via Nuitee
A
Adrian • couple • za
8
2026-02-08 • via Nuitee
M
Martin • couple • gb
7
2026-02-08 • via Nuitee
M
Mark • extended_group • gb
9
Fantastic weekend
Pros:

Everything

2026-02-08 • via Nuitee
D
Dominic • family_with_children • gb
8
Pros:

Carol was excellent and served a wonderful happy breakfast

2026-01-31 • via Nuitee
P
phil • couple • gb
10
We thoroughly enjoyed our stay.
Pros:

The hotel was well appointed, and spotless. The staff were great and the food was excellent

Cons:

Everything was great

2026-01-31 • via Nuitee
A
André • extended_group • nl
8
2026-01-31 • via Nuitee
P
Paul • couple • gb
8
Brilliant
Pros:

Close to everything 👍

2026-01-28 • via Nuitee
R
Rae • extended_group • gb
10
Lovely weekend break would 100% recommend
Pros:

The character

Cons:

The bathrooms especially could do with an update

2026-01-27 • via Nuitee
G
Gerald • couple • gb
9
Excellent stay in a lovely warm hotel
Pros:

Big great views great food friendly staff Carol was lovely at breakfast

Cons:

No lift but good excercise

2026-01-26 • via Nuitee
M
Mario • solo_traveller • gb
10
Nice Hotel
Pros:

Great location for Ross town. Parking was a bonus. Charming Characterful Hotel.

Cons:

Nothing

2026-01-25 • via Nuitee
N
Nathanphillips • couple • gb
10
2026-01-25 • via Nuitee
I
Ian • couple • gb
9
2026-01-25 • via Nuitee
M
Michelle • couple • gb
8
2026-01-24 • via Nuitee
R
Robert • solo_traveller • gb
8
Comfortable, hospitable hotel marred by unreliable wifi that would preclude me staying again.
Pros:

Breakfast

Cons:

WiFi - very poor indeed, in my room, and happened to be necessary for me during my stay.

2026-01-23 • via Nuitee
P
Paula • couple • gb
10
Pros:

Clean comfortable room

Cons:

Could do with an extra bath towel

2026-01-23 • via Nuitee
L
Lulu • solo_traveller • mx
10
Pros:

La habitación fue muy comoda y el personal también, muy amables y atentos.

Cons:

Lo único es que no cuentan con elevador pero en general todo fue muy agradable

2026-01-22 • via Nuitee
T
Therese • couple • gb
7
2026-01-20 • via Nuitee
H
Hayley • extended_group • gb
8
Pros:

Staff and hotel was great

Cons:

The parking is very limited was a nightmare really, i wasnt expecting it ,had to park miles away ,then move my car after 3 hrs , more parking is needed especially because you cater for weddings also

2026-01-20 • via Nuitee