Royal Hotel by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
8.7 (3205 reviews)
Palace Pound , Ross on Wye , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Difficult parking
Rooms need refurbishment

Categories

Cleanliness
8.59
The hotel was reported to be very clean, contributing positively to the overall experience.
Service
9.06
Staff were described as lovely, friendly, and very helpful throughout the stay.
Location
9.1
Great location in a beautiful town with fantastic views of the river Wye.
Room Quality
8.05
Some rooms were noted as tired and in need of refurbishment, along with issues like cold temperatures.
Amenities
8.58
Standard quality for this hotel tier.
Value for Money
8.54
Good value mentioned in several reviews, especially considering the location.
Food and Beverage
9.09
Excellent quality breakfasts and food in the restaurant received high praise.
Overall Experience
8.56
Overall, the experience was very positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:57

Property Description

Scenic Views and Historical Charm
Experience the breathtaking river and countryside views from the Royal Hotel, a historical gem built on a 13th-century Bishop's Palace. Imagine waking up to picturesque scenes and exploring the rich history that has hosted royalty and literary icons.

Convenient Location and Modern Comforts
Situated next to St Mary's Church and a stone's throw away from Ross on Wye's shops, the Royal Hotel offers easy access to both historic sites and modern conveniences. Enjoy free Wi-Fi, satellite TV, and cozy seating areas in each room, blending historic charm with contemporary comfort.

Delightful Dining and Relaxing Atmosphere
Indulge in traditional cuisine and full English breakfasts while taking in the serene views of the Wye Valley from the terrace. With classic meals served until late, your stay at the Royal Hotel promises not just comfort and convenience but also a delightful culinary experience.

Book now to immerse yourself in the beauty and history of the Royal Hotel.

Important information:

The Royal is a nonsmoking Grade II listed building and as such has no elevator. The public areas are access friendly.

Barretts restaurant is open 7 days a week and can also be booked for private functions.

There are 2 lower-floor rooms, 6 steps from the garden level and these are not suitable for wheelchair access, or people with severe walking difficulties. Please state at the time of booking if you require a lower-floor room.

Please note that full payment is taken at the time of booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.7
Based on 3205 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.56
L
Lesley • couple • gb
7
Enjoyable but could have been a little better. Staff were excellent. Choice of breakfast very good.
Pros:

Good food/choice. Staff attentive and kind. Rooms clean. Close to town and river for walks.

Cons:

We struggled to find a way to the property. Roads were closed and difficult to navigate a way in. We maybe should have been warned in advance and given an alternative way in!

2026-10-23 • via Nuitee
E
Emma • couple • gb
10
Perfect for a one night stay
Pros:

Immaculate and great location

Cons:

Nothing

2026-10-22 • via Nuitee
C
Carol • couple • gb
9
We'd stay here again if visiting Ross and request the lovely room (number 14, Havisham).
Pros:

Gorgeous spacious room with lots of natural light. Amazing view of the Wye and vista beyond. Very comfortable bed and pillow. Great plentiful, tasty breakfast. Lovely staff and ambiance. Great location to the centre of Ross and close to our friends home which made it a perfect choice.

Cons:

The car park was a bit squashed but we arrived during Sunday lunch and I think that made a difference to the amount of cars in the small car park. I'd prefer a walk in shower rather than a bath with shower over but again a personal choice as I have a dodgy hip. Me and my partner both thought it was a lovely, very central location.

2026-10-21 • via Nuitee
Y
Yvonne • couple • gb
10
Absolutely brilliant stay as always. All staff are lovely 😊
Pros:

Stayed here lots of times . Stayed in the standard room this time a decent room for the price . Staying in December for 2 nights so upgraded to a room with a river view .

Cons:

Nothing 😊

2026-10-21 • via Nuitee
D
Des • solo_traveller • gb
8
Very enjoyable
Pros:

Everything was very good. I could be "picky" about some minor details but overall the hotel, staff, rooms, food, etc. were very good. My say was very pleasant. Great to see proper draught beer in the bar (Wye Brewery, Butty Bach).

Cons:

The toilet did not flush! (Room 33)

2026-10-21 • via Nuitee
M
Michael • couple • gb
9
A very pleasant 2 night stay in Ross on Wye
Pros:

The room, meals and setting.

Cons:

Car parking was tight

2026-10-20 • via Nuitee
P
Paul • extended_group • gb
9
wonderful, friendly hotel with a warm welcome - perfect for two night stay!
Pros:

Fantastic atmosphere in the bar and restaurant created by wonderful staff, the food was excellent, especially breakfast and the room clean.

Cons:

small car park full so had to park in street which proved problematical.

2026-10-19 • via Nuitee
C
Colin • solo_traveller • gb
8
A favourite
Pros:

I stayed last year, I have tried several in the area but The Royal is in the top two. Lovely position with views over Herefordshire. The food is good too.

Cons:

I was at the top of the hotel and the water always seemed cold or luke warm but the roof was good and spacious and well decorated.

2026-10-17 • via Nuitee
M
Marron • couple • gb
9
Pros:

Location

Cons:

Would of been better on a lower floor, as no lift

2026-10-17 • via Nuitee
B
Benn • couple • gb
9
Pros:

The location

Cons:

Nothing

2026-10-16 • via Nuitee
S
Steve • solo_traveller • gb
8
2026-10-16 • via Nuitee
M
MICHAEL • couple • gb
7
Comfortable central hotel
Pros:

Central location, onsite parking, good dinner and breakfast.

Cons:

Room had annoying bright ceiling security light without an off switch that came on in the night whenever we moved round the room.

2026-10-16 • via Nuitee
G
Gareth • couple • gb
7
Good stay, staff are great and a credit to the hotel
Pros:

Location

Cons:

Fixtures and fittings are becoming dated

2026-10-16 • via Nuitee
M
Mark • extended_group • gb
10
Excellent as always....
Pros:

Excellent as always - very enjoyable trip

2026-10-14 • via Nuitee
B
Bryan • couple • gb
9
2026-10-14 • via Nuitee
J
JohnM • couple • ca
9
Very nice hotel in a great location with a good restaurant.
Pros:

Lovely room and a very friendly staff.

2026-10-13 • via Nuitee
S
Sue • couple • gb
4
Very friendly receptionist.
Pros:

The view

Cons:

Needs refurbishment

2026-10-12 • via Nuitee
K
Kate • couple • gb
8
Very comfortable stay
Pros:

Really comfortable room with an incredible view. Short walk into town

Cons:

Many stairs to our room so would be difficult for those with mobility problems

2026-10-12 • via Nuitee
G
Gail • solo_traveller • gb
10
Enjoyable. Was allowed to check in early.
Pros:

Good breakfast.

Cons:

Disabled toilet out of action.
Only one lounge chair by the table. Two would be more comfertable.

2026-10-12 • via Nuitee
A
Amanda • solo_traveller • gb
10
Pros:

Great location, views, staff and room lovely.

Cons:

Nothing apart from the amount of stairs to get to room.

2026-10-11 • via Nuitee