Royal Hotel by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
8.7 (3205 reviews)
Palace Pound , Ross on Wye , gb
+44 1989 565105

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Difficult parking
Rooms need refurbishment

Categories

Cleanliness
8.59
The hotel was reported to be very clean, contributing positively to the overall experience.
Service
9.06
Staff were described as lovely, friendly, and very helpful throughout the stay.
Location
9.1
Great location in a beautiful town with fantastic views of the river Wye.
Room Quality
8.05
Some rooms were noted as tired and in need of refurbishment, along with issues like cold temperatures.
Amenities
8.58
Standard quality for this hotel tier.
Value for Money
8.54
Good value mentioned in several reviews, especially considering the location.
Food and Beverage
9.09
Excellent quality breakfasts and food in the restaurant received high praise.
Overall Experience
8.56
Overall, the experience was very positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:57

Property Description

Scenic Views and Historical Charm
Experience the breathtaking river and countryside views from the Royal Hotel, a historical gem built on a 13th-century Bishop's Palace. Imagine waking up to picturesque scenes and exploring the rich history that has hosted royalty and literary icons.

Convenient Location and Modern Comforts
Situated next to St Mary's Church and a stone's throw away from Ross on Wye's shops, the Royal Hotel offers easy access to both historic sites and modern conveniences. Enjoy free Wi-Fi, satellite TV, and cozy seating areas in each room, blending historic charm with contemporary comfort.

Delightful Dining and Relaxing Atmosphere
Indulge in traditional cuisine and full English breakfasts while taking in the serene views of the Wye Valley from the terrace. With classic meals served until late, your stay at the Royal Hotel promises not just comfort and convenience but also a delightful culinary experience.

Book now to immerse yourself in the beauty and history of the Royal Hotel.

Important information:

The Royal is a nonsmoking Grade II listed building and as such has no elevator. The public areas are access friendly.

Barretts restaurant is open 7 days a week and can also be booked for private functions.

There are 2 lower-floor rooms, 6 steps from the garden level and these are not suitable for wheelchair access, or people with severe walking difficulties. Please state at the time of booking if you require a lower-floor room.

Please note that full payment is taken at the time of booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.7
Based on 3205 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.56
J
John • couple • gb
9
Stay made extra special by the kind and helpful staff and perfect location for exploring the area.
Pros:

All staff were very friendly and helpful. In particular Carol made our day with her cheery personality and kindness at breakfast. Location is perfect. We will come back.

Cons:

Nothing disliked -the car park is very good but some spots are a bit tight if you have a big car!

2026-08-29 • via Nuitee
S
Selena • extended_group • gb
10
2026-08-29 • via Nuitee
K
Kazza67 • solo_traveller • gb
10
Fab hotel.
Pros:

Fantastic location. Friendly helpful staff. Lovely breakfast. Bed was really comfy.

Cons:

Nothing

2026-08-28 • via Nuitee
L
Lorraine • couple • gb
10
Superb location, good breakfast, friendly staff - especially the lady at breakfast!
Pros:

The room was wonderful, spacious with a fabulous view all round. Windows opened and there was a fan too. The bed was big and very comfortable.

Cons:

Water was too hot in the bathroom, very easy scolding. Could do with a new carpet and a bit of an update. Fabulous curtains in keeping with the period. Superb location

2026-08-27 • via Nuitee
E
E Bailey • family_with_children • gb
7
Pub-style hotel with decent view.
Pros:

Well located with great views.
Lovely patio area.
Decent sized rooms

Cons:

There was no distinguishing between hotel residents and the public.
Unable to put drinks food on hotel tab. All pay-as-you-go. This was particularly irritating.
Meals were average and food was from a centralised Green King menu

2026-08-27 • via Nuitee
S
Samantha • couple • gb
10
Fabulous hotel with views of the River Wye.
Pros:

Beautiful hotel with lovely views of the river Wye . Staff were extremely friendly and made our visit delightful.
Lovely large double room with a fabulous view across the river Wye.
Excellent food at dinner and breakfast .

Cons:

It would have been better with a lift .

2026-08-26 • via Nuitee
C
Colin • couple • gb
7
Exactly what we wanted. Stayed before and will book again
Pros:

Excellent location and panoramic view. Great helpful staff

Cons:

Creaky floors

2026-08-26 • via Nuitee
P
paul • couple • gb
10
Lovely hotel, lovely town
Pros:

Breakfast and dinner really nice. Staff very helpful

2026-08-25 • via Nuitee
G
graham • couple • gb
10
Enjoyed balcony looking at views.
Pros:

Continental B/f a/v; was very good. All staff excellent, catering,cleaning and reception.

Cons:

Everything OK for us. Parking is very tight.

2026-08-25 • via Nuitee
D
Diane • couple • gb
8
Overall a very pleasant stay in a central location, with the bonus of freelang.
Pros:

Staff were very friendly and helpful. Nice breakfast with plenty of choice and everything was well stocked. We were given a room with a small balcony which allowed us to get more air because it was hot, which was lovely, however I think it would have benefitted from some voile or net curtains as we overlooked the beer gardens.

Cons:

There were some very noisy teenagers running around the garden, screaming and shouting until very late one evening, which disturbed our sleep.
The beds were OK but not the comfiest.

2026-08-23 • via Nuitee
E
Evelyn • solo_traveller • gb
10
Pros:

Staff were accommodating and polite. Breakfast was really good alot of choice on offer. Room was very clean and tidy. We had great views from our river view room.

Cons:

N/A

2026-08-23 • via Nuitee
B
Barbara • solo_traveller • gb
10
Pros:

How near to the high street it was

2026-08-23 • via Nuitee
G
Greg • solo_traveller • gb
9
Pros:

Staff are excellent. Lovely lady at breakfast at breakfast is brilliant (Carol?)!

2026-08-22 • via Nuitee
N
Nigel • couple • gb
8
Wood stay again, but in a cooler time of year. Great staff.
Pros:

The staff and food were great, that’s what made are stay really good.

Cons:

Our first room was too hot and the fans didn’t help due to lack of windows opening.

2026-08-22 • via Nuitee
H
Helen • couple • gb
10
Bliss
Pros:

We had a fabulous stay at the Royal and will definitely return. We were fortunate to get a room with a view of the beautiful Wye river and valley, with a balcony and floor to ceiling windows that allowed a fresh breeze in. We didn’t want to leave the room! The staff were second to none - friendly, helpful and easygoing.

The booking.com description or photos don’t do this place justice. We were wowed by it. Cracking breakfast too. Thank you!

Cons:

Nothing

2026-08-22 • via Nuitee
L
Lauren • couple • gb
10
Lovely staff, lovely views, lovely hotel, would definitely return.
Pros:

We had the most amazing experience at breakfast each day with the lovely server Carol. She was so welcoming and lovely and by the end of our 3 day stay she had remembered our breakfast orders. The food was absolutely lovely, my husband had a Sunday roast that he says was the best he has possibly ever had. The bed was really comfortable as my husband struggles to sleep in hotel beds but was actually able to in this one! The room was comfortable and we liked that the bathroom was tucked around the corner from the bed, allowing more privacy. The whole staff were phenomenal and friendly, as well as really helpful. The staff were really helpful in giving us some tubs of ice to allow for cold drinks even if we went down a few times on one day.

Cons:

On one occasion we had run out of toilet rolls and it was difficult to find the cleaning team to get some new ones. Would have been nicer to have a more convenient way to refill water bottles and a better fan to cool down the room because of the heatwave the room got really warm with not many features to cool it or ourselves down.

2026-08-22 • via Nuitee
R
ron • solo_traveller • gb
8
Will stay again
Pros:

Room was very good,food great

2026-08-21 • via Nuitee
B
Brian • solo_traveller • gb
10
Brilliant
Pros:

Perfect location. Great views out of my window. Wonderful breakfast. Evening meals great. Friendly staff. I was very satisfied with my stay.

2026-08-20 • via Nuitee
H
Hannah • solo_traveller • gb
9
Pros:

Super friendly and helpful staff. Very accommodating and flexible

Cons:

Rooms were very hot but the weather was hot and it's an old building so fairly understandable. The ensuite had no window so was unbearably hot.

2026-08-20 • via Nuitee
J
Jadine • couple • gb
7
Pros:

Location,kind staff

Cons:

Partner put the bed blanket on top of wardrobe and the dust that rained down was horrific. Apart from that very clean

2026-08-19 • via Nuitee