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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Restaurant
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Heating
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Family rooms
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Luggage storage
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Bar
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Fax/photocopying
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Kid meals
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Vending machine - drinks
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Vending machine - snacks
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Outdoor furniture
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Breakfast takeaway containers
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Mobile app for room service
Review Highlights
Categories
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Property Description
Historical Charm
Located in the heart of Alton's main street, the Swan Hotel is a historic gem dating back to 1377. Enjoy the unique blend of old-world charm and modern comforts during your stay.
Delicious Dining Options
Indulge in full English breakfasts at the modern restaurant or savor a varied menu until 22:00 daily. The bar and lounge offer a delightful selection of bar meals, cask ales, premium lagers, and fine wines for a perfect evening.
Convenient Location
Explore nearby attractions such as Jane Austen’s Cottage in Chawton or hop on the Watercress Train Line from New Alresford to Alton. Immerse yourself in history and literary connections during your visit to Alton.
Experience the historic allure and modern amenities of Swan Hotel. Book now for an unforgettable stay.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in some hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
Great location in centre of Alton. Some rooms newly refurbished. Staff were fantastic - very helpful.
The room was very hot during a heatwave! Despite a small fan. The window could only open a few centimetres and kept slipping shut.
I had pots of tea on two separate days. I also had a sandwich with chips and a lemon cake. I actually had the pot of tea first with the lemon cake. It was so good that I decided to order a sandwich. Deeeeelicious. Smart move. 2. The staff was amazingly kind and helpful. 3. I’m returning:) 4. Perfect location:)
I’m sorry to have missed breakfast.
The room was very hot not I had a fan which I trained on me when I slept - great.
The room had dark curtains - very important to me.
The breakfast was fantastic and great value for money.
It was the semi-finals of Wimbledon and the world cup when I stayed - big screen in relatively quite lounge - great.
The bar was relatively quiet - no noise at night.
There was a bad smell in my room from the morning of day 2 - I discovered it was poo in the bathroom bin which hadn't been emptied! I spoke to staff about it who were Ok about it but I had to ask again to seek an explanation, none was offered to me and even then, I'm confused as to how this could have happened.
There was no lift and on checkout the staff member I dealt with was reluctant to help with my bags until I explained I had a disability. I think help should be offered outright - there are a lot of stairs. And the other guests I saw were older.
we stay here at least twice a year visiting family, so we know what we're getting and come back for that reason
the distance to the room - we were in room 47 and my mum is 75 years old...it was just a little far for her to go. You wouldn't have know though, so next time we'll request a ground floor or closer room
Very friendly welcome and ideally located in centre of town.
Nothing
Great location good staff and good food
Si, mucho
Location
Hotel looks like it needs a freshen up. Tired in areas
The pub atmosphere and staff.
It was incredibly hot in the room, like a sauna. There was no remote for the television so it was of no use.
Its ok staff were friendly.
No sky sports as they do say they do
The continental breakfast is a good option. Link with Austen, but another resident said the staff hadn't known the way to her house!
I was unconfident re using the shower. I know the price was standard but it still seems quite a lot. I think if it included the continental breakfast that would make it good value.
Great location, nice staff, decent size rooms
In previous stays have rated much higher, but this stay hotel was a victim of the hot weather. Whilst a fan was provided, room could only have one window opened slightly (limited by safety catch) which made it unbearably hot and hard to get cooler due to window restrictions.
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