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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Family rooms
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Luggage storage
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Fax/photocopying
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Non-smoking throughout
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Mobile app for room service
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Television in common areas
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Free wired internet
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Covered parking
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Secured parking
Review Highlights
Categories
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Property Description
Historical Charm
Located in the heart of Alton's main street, the Swan Hotel is a historic gem dating back to 1377. Enjoy the unique blend of old-world charm and modern comforts during your stay.
Delicious Dining Options
Indulge in full English breakfasts at the modern restaurant or savor a varied menu until 22:00 daily. The bar and lounge offer a delightful selection of bar meals, cask ales, premium lagers, and fine wines for a perfect evening.
Convenient Location
Explore nearby attractions such as Jane Austen’s Cottage in Chawton or hop on the Watercress Train Line from New Alresford to Alton. Immerse yourself in history and literary connections during your visit to Alton.
Experience the historic allure and modern amenities of Swan Hotel. Book now for an unforgettable stay.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in some hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
Location is very good.
Decoration.
The room is of a good size.
Staff very kind.
You can hear people talking and walking a bit too loudly, but keep in mind that it is an old building. Anyway, I could sleep quite well.
Easy check in and check out. Free parking. Great location.
The noise of others simply walking past, slamming doors and what sounded like jumping/running around at 1.30am. We didn’t have a good sleep at all. The room were also very warm. We aren’t light sleepers either.
Location parking restaraunt
Weather
Clean and welcoming
Nothing
The room and the staff were very good 👍
Food just a tad expensive
Breakfast was good and room was clean
Hotel is looking very tired, could do with decorating. Shower ok but hard to set temp as it’s up and down and low pressure
Breakfast is fine
Shower drain was smelly, switch for heated towel rail was broken, general condition and cleanliness is degrading with each visit (we typically visit +/- 2x per year for the last 15 years or so)
Good location, good room size.
Heating was turned off before getting there room was freezing
Location was good for the stay
Poor heating. Room was cold and small fan heater provided. No toilet paper, had to ask and lots of mold around bathroom window.
In need of an uplift
Great location, excellent parking, the food was fantastic and the staff were so accommodating.
We couldn't stay longer!
Bed was comfortable.
The lighting in the room was very poor, especially at the mirror above the desk, to dim to use the mirror. Noisy in the morning when people walked pass load noise from the floor boards. Room was to warm even with the radiators off. The window couldn't be opened very much.
Lovely ground floor room. Great location.
Reception staff very helpful and friendly.
We tried to get dinner but were told we had 6 minutes as the restaurant closed at 8pm. Signs said 9pm on Sunday. Website says 8 :30, so I'm very disappointed.
I tried to order a drink at the bar, waited well over 5 minutes and there was no sign of a staff member so I had to go and find someone. Three staff were working but no one was at the bar.
Not a happy bunch of people not a smile or thank you between them. It's a shame as a lovely hotel.
Great room, clean and comfy with nice furniture and vibe. Vegan breakfast was catered for well as per my request _ clear dietary
The water didn't go as hot as I would have liked it on the non waterfall shower head. Otherwise can't fault my stay.
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