Swan Hotel by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
8.1 (2399 reviews)
High St , Alton , GB
+44 1420 83777

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good value for money
Cons:
Maintenance issues
Noise from adjacent rooms
Average breakfast quality

Categories

Cleanliness
7.43
Most reviews mention clean rooms, but some issues with maintenance and decor.
Service
8.4
Staff were generally kind and accommodating, especially with requests.
Location
8.94
Multiple reviews praised the hotel's great location and accessibility.
Room Quality
7.89
Rooms varied in description; some were liked, but maintenance issues noted.
Amenities
7.92
General amenities were appreciated, though some items were not available.
Value for Money
8.38
Good value noted with respect to the overall experience and stay duration.
Food and Beverage
7.43
Breakfast was acceptable but not the best; some mixed feedback.
Overall Experience
8.4
Despite some issues, overall experiences were mostly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:50

Property Description

Historical Charm
Located in the heart of Alton's main street, the Swan Hotel is a historic gem dating back to 1377. Enjoy the unique blend of old-world charm and modern comforts during your stay.

Delicious Dining Options
Indulge in full English breakfasts at the modern restaurant or savor a varied menu until 22:00 daily. The bar and lounge offer a delightful selection of bar meals, cask ales, premium lagers, and fine wines for a perfect evening.

Convenient Location
Explore nearby attractions such as Jane Austen’s Cottage in Chawton or hop on the Watercress Train Line from New Alresford to Alton. Immerse yourself in history and literary connections during your visit to Alton.

Experience the historic allure and modern amenities of Swan Hotel. Book now for an unforgettable stay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.1
Based on 2399 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.94
Room Quality: 7.89
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.4
J
John • solo_traveller • gb
8
2026-10-14 • via Nuitee
O
Oswald • solo_traveller • gb
8
No complaints.
Pros:

Clean and tidy. I didn’t eat there as I like Wetherspoons but did have a drink when I arrived. Room was fine , bath great , shower head not fixed so good if you’re a bidet person which I am!!

Cons:

Nothing to be honest. Given the current financial climate, it’s unrealistic to expect perfection!!

2026-10-12 • via Nuitee
K
Kirsten • couple • gb
3
Just unpleasant and expensive
Pros:

Nothing much

Cons:

Very expensive, bathroom horrible. Very rundown and not a nice place to stay

2026-10-12 • via Nuitee
J
Judith • solo_traveller • us
5
2026-10-12 • via Nuitee
R
Rachelle • solo_traveller • us
10
Pros:

I loved everything about my room—the shower, bed, location, and cleanliness. The staff were incredibly accommodating and friendly. Highly recommend.

2026-10-11 • via Nuitee
E
Erik • couple • gb
8
Pros:

On high street, ample parking, clean, good restaurant, nice room

Cons:

It was hot when we stayed there, no AC.

2026-10-11 • via Nuitee
A
Andrew • solo_traveller • gb
8
2026-10-11 • via Nuitee
G
gavin • extended_group • gb
8
2026-10-11 • via Nuitee
C
Cheryl • solo_traveller • gb
9
Ideal location for exploring-the staff and hotel really lovely
Pros:

Very clean. Good bath and shower. Plenty of hot water. Separate toilet in the room. Plugs near bed and mirrors so can dry hair -dressing table. Staff are very friendly. Food was excellent.

Cons:

I was at the front of the hotel on the main high street. My room was exceptionally warm so I had to keep the windows open and it was very noisy at night - people out of the pubs were shouting til very late

2026-10-10 • via Nuitee
L
Liam • solo_traveller • gb
1
2026-10-09 • via Nuitee
M
Martin • couple • de
10
2026-10-09 • via Nuitee
J
John • solo_traveller • gb
8
Most enjoyable - lovely atmosphere in an elderly hotel - quiet and relaxing
Pros:

Staff at reception very welcoming and helpful on arrival. Breakfast team - excellent Breakfast buffet very comprehensive and atmosphere in the dining area calm and orderly. Given copious help with wifi connection, which proved to be my device's problem, not the hotel's..

Cons:

Decor in long corridors very shabby. Only asked for the room to be cleaned once in four nights; it was done superficially - the toilet was not touched!

2026-10-08 • via Nuitee
A
Andy • solo_traveller • gb
10
2026-10-08 • via Nuitee
D
David • solo_traveller • gb
10
Good hotel located in high street close to railway station and the Mid Hants Railway.
Pros:

Booked room only, but a very good breakfast is available for £12.50.

Cons:

There were no problems during my stay.

2026-10-08 • via Nuitee
R
Roger • solo_traveller • gb
9
2026-10-07 • via Nuitee
A
Alan • solo_traveller • gb
8
Pros:

Acceptable a bit overpriced 8

2026-09-19 • via Nuitee
D
Darren • couple • gb
6
2026-09-19 • via Nuitee
L
laurence • couple • gb
7
Cons:

Very noisy street outside - into the early hours

2026-09-19 • via Nuitee
S
steve • couple • gb
8
All good.
Pros:

Very nice hotel. Great for the High St.

Cons:

We were a long way from reception.

2026-09-18 • via Nuitee
O
Oliver • extended_group • gb
8
Nice location, onsite pub with decent grub. Well appointed.
Pros:

Location, on site pub/restaurant, friendly atmosphere, well appointed rooms. good price as was travelling for work with colleagues.

Cons:

No A/C had to prop windows open. but it was a freak heatwave!

2026-09-18 • via Nuitee