Swan Hotel by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
8.1 (2133 reviews)
High St , Alton , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good value for money
Cons:
Maintenance issues
Noise from adjacent rooms
Average breakfast quality

Categories

Cleanliness
7.43
Most reviews mention clean rooms, but some issues with maintenance and decor.
Service
8.4
Staff were generally kind and accommodating, especially with requests.
Location
8.94
Multiple reviews praised the hotel's great location and accessibility.
Room Quality
7.89
Rooms varied in description; some were liked, but maintenance issues noted.
Amenities
7.92
General amenities were appreciated, though some items were not available.
Value for Money
8.38
Good value noted with respect to the overall experience and stay duration.
Food and Beverage
7.43
Breakfast was acceptable but not the best; some mixed feedback.
Overall Experience
8.4
Despite some issues, overall experiences were mostly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:50

Property Description

Historical Charm
Located in the heart of Alton's main street, the Swan Hotel is a historic gem dating back to 1377. Enjoy the unique blend of old-world charm and modern comforts during your stay.

Delicious Dining Options
Indulge in full English breakfasts at the modern restaurant or savor a varied menu until 22:00 daily. The bar and lounge offer a delightful selection of bar meals, cask ales, premium lagers, and fine wines for a perfect evening.

Convenient Location
Explore nearby attractions such as Jane Austen’s Cottage in Chawton or hop on the Watercress Train Line from New Alresford to Alton. Immerse yourself in history and literary connections during your visit to Alton.

Experience the historic allure and modern amenities of Swan Hotel. Book now for an unforgettable stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2133 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.94
Room Quality: 7.89
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.4
A
Andy • solo_traveller • nz
9
Usual good consistency
Pros:

I stay here every trip to UK as is affordable and good quality for the rate.

2026-03-06 • via Nuitee
N
Nicholas • solo_traveller • gb
9
clean neat room, good location in town
Pros:

all good

Cons:

all good

2026-03-05 • via Nuitee
R
Robert • solo_traveller • gb
7
Pros:

Location. sausages

Cons:

Food. Breakfast, beans and mushrooms only tepid. Evening burger, bun damp (not defrosted before toasting or was stale and damped before being toasted. Burger just over done.

2026-03-02 • via Nuitee
J
Julie • couple • gb
8
Town centre accommodation at affordable price
Pros:

Centre of town with parking. Good size room with decent shower.

Cons:

Room next door to kitchen so a little noisy.

2026-03-02 • via Nuitee
E
Elizabeth • couple • gb
9
Pros:

Central, comfortable, helpful staff.

2026-03-01 • via Nuitee
K
Kruk36 • couple • it
9
2026-03-01 • via Nuitee
E
Edmund • couple • gb
9
2026-02-27 • via Nuitee
A
Albert • solo_traveller • nl
8
Prima
Pros:

Locatie en parkeerplaats

Cons:

Krappe gangen

2026-02-27 • via Nuitee
I
Ignasi • couple • es
7
2026-02-26 • via Nuitee
U
Uk • couple • gb
1
Terrible experience
Cons:

Fire alarm going off throughout the night and no escape route from the bedrooms as the exits were sealed shut
This is breaking the law I want to be refunded please

2026-02-26 • via Nuitee
A
Anne • couple • gb
9
2026-02-25 • via Nuitee
L
Leanne • couple • gb
10
A fantastic, comfortable stay!
Pros:

Our room was fantastic, very spacious, the beds were extremely comfortable and we had nice big towels. The lady on reception was really welcoming and friendly. A great stay all round :-)

2026-02-22 • via Nuitee
P
Paula • solo_traveller • cl
8
Good value for money... :)
Pros:

Location is very good.
Decoration.
The room is of a good size.
Staff very kind.

Cons:

You can hear people talking and walking a bit too loudly, but keep in mind that it is an old building. Anyway, I could sleep quite well.

2026-02-13 • via Nuitee
S
SMITH • couple • gb
8
2026-02-13 • via Nuitee
K
Kaylie • couple • gb
5
Cheap but very noisy
Pros:

Easy check in and check out. Free parking. Great location.

Cons:

The noise of others simply walking past, slamming doors and what sounded like jumping/running around at 1.30am. We didn’t have a good sleep at all. The room were also very warm. We aren’t light sleepers either.

2026-02-13 • via Nuitee
K
keith • couple • gb
10
Pros:

Location parking restaraunt

Cons:

Weather

2026-02-12 • via Nuitee
A
Amy • solo_traveller • gb
4
2026-02-12 • via Nuitee
L
Lynda • couple • gb
10
Excellent staff from the front receptionist, restaurant and bar staff and maintenance staff
Pros:

Clean and welcoming

Cons:

Nothing

2026-02-11 • via Nuitee
L
Liam • solo_traveller • gb
10
2026-02-08 • via Nuitee
H
Helena • couple • gb
10
2026-01-31 • via Nuitee