Hotel Cayman

Hotels
8.9 (68 reviews)
Juan Rodriguez 270 Y Reina Victoria , Quito , ec

Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent cleanliness
Friendly service
Good breakfast
Great location
Cons:
Small and uncomfortable bed
Payment issue not communicated

Categories

Cleanliness
9.35
Excellent. Extremely clean.
Service
9.35
Very friendly and helpful staff.
Location
8.85
A good location, according to the review.
Room Quality
7.85
The bed was very small and uncomfortable, did not match the photos.
Amenities
8.85
Standard quality for this hotel tier.
Value for Money
8.85
Standard quality for this hotel tier.
Food and Beverage
8.85
Very good breakfast.
Overall Experience
9.25
Rewelacyjny hotel z bardzo miłą obsługą.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:21

Property Description

Charming Hotel in the Heart of Quito

Cozy Rooms and Communal Living Space
The rooms at Cayman Hotel offer a comfortable retreat with wooden floors and modern amenities. Guests can unwind in the communal living room with a fireplace and satellite TV, perfect for relaxing after a day of exploring.

Convenient Amenities and Services
Start your day with a delicious buffet breakfast and enjoy 24-hour access to snacks and drinks. The hotel provides free Wi-Fi, private parking, and shuttle services to the airport, ensuring a hassle-free stay. Take advantage of the tour desk for expert travel advice and free guidebooks to enhance your Ecuadorian adventures.

Homely Atmosphere and Personalized Service
Experience a warm and welcoming atmosphere at Cayman Hotel, where homemade dinners can be arranged for groups. Whether you're winding down or gearing up for new explorations in Ecuador, this hotel is your perfect home away from home.

Book now to experience the charm of Cayman Hotel in Quito!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 1 per hour.

Location

Guest Reviews

8.9
Based on 68 reviews
Cleanliness: 9.35
Service: 9.35
Location: 8.85
Room Quality: 7.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.25
J
Juan solo_traveller co
10
Mejor hotel
Pros:

Las habitaciones

Cons:

Nada

2025-11-13 via Nuitee
solo_traveller ec
8
2025-11-13 via Nuitee
G
Gerardo couple pl
8
2025-11-12 via Nuitee
U
Uwe solo_traveller de
8
Preis-Leistungsverhältnis in Relation! Sehr nette Mitarbeiterinnen!
Pros:

Sehr gut! Gutes Frühstück! Sehr nette und hilfsbereite Mitarbeiterinnen ( besonders zu erwähnen Anabel und Viviane!

Cons:

-

2025-11-02 via Nuitee
couple pl
10
Excellent. Extremely clean. Fantastic, helpful staff.
Pros:

Excellent. Extremely clean. Fantastic, helpful staff.

2025-09-29 via Nuitee
couple pl
10
Very clean and comfortable. Very helpful and friendly staff
Pros:

Very clean and comfortable.
Very friendly and helpful staff.

2025-09-20 via Nuitee
C
Catarina solo_traveller pt
3
Não corresponde ás fotografias
Pros:

A Localização era boa e a funcionária simpática.

Cons:

A cama era muito pequena, desconfortável e não correspondia ás fotos do Booking. Pediram me que fizesse o pagamento fora do booking e essa informação não me foi passada antes.

2025-08-06 via Nuitee
M
MARCIN family_with_children pl
10
Rewelacyjny hotel
Pros:

Rewelacyjny hotel, z bardzo miłą obsługą, która jest w stanie załatwić każdą sprawę

2025-07-23 via Nuitee
N
Nikita young couple in
10
Exceptional
2024-08-23 via Nuitee
M
Michael group us
9
Superb
Pros:

Annabel was a very gracious host and made sure we were well cared for. The breakfast was tasty, and the central location was nice. There was even a little artisan market out front on the day of our departure. I would recommend staying here for a good value in Quito.

2024-07-08 via Nuitee
M
Michelle solo traveller gb
9
Highlight was the fabulously friendly staff and the room was perfect too
Pros:

Hotel Cayman staff were very friendly and helpful. They were a delightful welcome at the start of my trip in Ecuador. They prepared a lovely breakfast and the room was very comfortable, clean and well furnished. The wifi was also very good.

Cons:

Although the location of the hotel was perfect for exploring Quito, the nearby bars were rather noisy at night. Other than that, I have no complaints whatsoever and I would love to stay at the hotel again sometime.

2024-05-01 via Nuitee
S
Susanne young couple de
10
Exceptional
Pros:

I loved the hotel, the rooms are nice, tidy and the breakfast is good. The staff is amazing! I loved talking to Vivi and getting to know more about Ecuador ❤️ everyone working there is so nice and doing their best to make you comfortable.

Cons:

Nada

2024-04-27 via Nuitee
J
Jan group cz
10
Exceptional
Pros:

Great personal, very kind and helpful in every way, recommended!

2023-12-08 via Nuitee
J
Jeroen solo traveller co
9
Clean hotel with nice garden and very friendly and helpful staff.
Pros:

The ladies who take care of the hotel are really doing a great job. I was a bit unlucky to have some backpain for a few days, but they helped me really well. They arranged a meeting with a doctor and made sure I could get my breakfast in my room.
The rooms are good with high quality beds and they take good care if your room needs cleaning. such a positive vibe.
I liked the place, good breakfast, good location and very helpful and friendly staff.

Thank you!

Cons:

Nothing

2023-11-30 via Nuitee
H
Hemi young couple nz
8
Very good
Pros:

Staff were friendly and spoke pretty good english Breakfast was good. Filtered water and hot drinks were always available. A lot of eating and drop off laundry options close by. Quite a safe part of town. This part of Quito must have been humming pre covid, as there are so many accommodation places still not open? We used Uber alot from here and it was quite reasonable, even with our weak NZ dollar.

Cons:

Not much hot water, Luke warm at best. Our beds were uncomfortable. Worst of all internet was erratic and weak or non existent as we used our sim cards data most of the time

2023-11-05 via Nuitee
C
Chris family with young children gb
8
Amazing staff and lovely stay
Pros:

The staff were amazing and really went above and beyond to ensure an enjoyable trip. The location was near to bars, restaurants and night life.

Cons:

Just the small details in the rooms, showers weren't great and nowhere to put toiletries.

2023-10-23 via Nuitee
K
Khaled solo traveller sa
10
Exceptional
Pros:

Friendly staff.

2023-10-16 via Nuitee
M
Michael solo traveller gb
9
Nice staff. Felt safe
Pros:

Friendly staff and felt very secure

2023-10-12 via Nuitee
A
Artur group us
10
Perfect for sightseers.
Pros:

Fantastic service. Staff is very friendly and helpful. Breakfasts were delicious. Location close to numerous restaurants and several convenience stores. Rooms maintained daily. This is a comfortable but basic accommodation for those looking for a clean and pleasant place to sleep. If you need a spa grade experience, look elsewhere.

Cons:

Everything was great

2023-09-07 via Nuitee
B
Böser young couple de
8
Nice but things to consider
Pros:

Staff was really friendly and nice
Garden with hummingbirds
Good breakfast and fresh water for takeaway

Cons:

We were there on a weekend and although many people here say it is calm - it is not at weekends. Really loud, couldn't get much sleep (stayed there 2 nights)

2023-08-14 via Nuitee