art'otel cologne, Powered by Radisson Hotels

Hotels
•
art'otel
8.3 (8951 reviews)
Holzmarkt 4 , Cologne , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Elevator problems
High breakfast cost

Categories

Cleanliness
7.7
Multiple reviews mentioned issues with cleanliness, such as stains in the carpets and mixed comments about room cleanliness.
Service
8.7
Staff were noted to be friendly and helpful in multiple reviews.
Location
9.2
The hotel is ideally located for visiting attractions, with many reviews highlighting its proximity to restaurants and the Christmas markets.
Room Quality
8.2
Rooms were generally described as spacious and well-furnished, although some reviews mentioned heat issues.
Amenities
7.7
Issues with elevators and room amenities were raised, affecting the overall experience.
Value for Money
8.2
Some reviews felt the hotel was slightly overpriced considering the issues noted, but breakfast quality was appreciated.
Food and Beverage
8.2
The breakfast was praised, but some commented on the price being high.
Overall Experience
8.5
While there were issues noted, the overall sentiment remained positive due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 14:17

Property Description

Modern Design and Stylish Rooms
The art’otel cologne by park plaza, located on the River Rhine in Cologne’s historic city centre, offers a contemporary and chic atmosphere. The rooms boast modern design elements, stylish decor, and essential amenities such as free WiFi, flat-screen TVs, and minibars.

Rooftop Terrace and art'drink Bar
Guests can unwind at the large rooftop terrace overlooking the scenic River Rhine or enjoy a wide range of drinks and snacks at the trendy art'drink bar and lounge, which also features a summer terrace for a relaxing outdoor experience.

Relaxation and Cultural Experiences
In addition to its sauna area for ultimate relaxation, the hotel offers a unique cultural touch with a library and free guided tour focused on the Korean artist SEO. Explore Cologne’s iconic attractions like the Cologne Cathedral and Imhoff Chocolate Museum just a short distance away.

Experience a blend of modern comfort and cultural intrigue at the art’otel cologne by park plaza. Book now for an unforgettable stay!

Important information:

The credit card holder must be present upon arrival with the credit card used for the booking. If a third party credit card is used, please contact the hotel directly no later than 7 days prior to arrival in order to arrange payment via a secure online payment link. There is a maximum amount of EUR 500 per reservation made with a third party credit card

If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.

Please inform the property in advance of your stay if you plan to bring a dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 8951 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 8.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.5
M
Maren • extended_group • de
9
Sehr gut. Viel Platz. Blick auf den Rhein
Pros:

Sehr gut. Viel Platz. Blick auf den Rhein. Sehr zentral. Fenster konnten den Straßenlärm abhalten

2026-02-14 • via Nuitee
B
Blessen • solo_traveller • de
8
2026-02-14 • via Nuitee
G
Gabi • couple • de
8
2026-02-14 • via Nuitee
A
Abiel • couple • de
8
2026-02-14 • via Nuitee
D
David • couple • nl
10
super
Pros:

Prachtig ingerichte kamer met moderne look en mooie kunst. Goed bed en fijne douche met veel ruimte. Ontbijt in de ochtend was goed geregeld en uitgebreid. Echt de moeite waard

2026-02-13 • via Nuitee
I
Iwona • family_with_children • be
10
Cons:

That although for over one year I jept sending emails, nobody answered me in the subject of wrong ly booked reservation

2026-02-13 • via Nuitee
R
Ralf • couple • de
8
2026-02-13 • via Nuitee
E
Eleanor • couple • gb
10
2026-02-13 • via Nuitee
Y
Yusuf • couple • de
8
2026-02-13 • via Nuitee
E
Elvira • solo_traveller • de
9
2026-02-13 • via Nuitee
B
Bert • solo_traveller • de
7
2026-02-13 • via Nuitee
R
Rainer • couple • es
8
2026-02-12 • via Nuitee
M
Marlo • solo_traveller • de
8
2026-02-12 • via Nuitee
R
Rainer • couple • es
8
2026-02-12 • via Nuitee
P
Paul • couple • de
8
Ein erfolgreiches und entspanntes Wochenende
Pros:

Das Frühstück

Cons:

---

2026-02-12 • via Nuitee
C
Claudia • extended_group • de
8
für ein Wochenende immer wieder gerne :)
Pros:

Zimmer mit Blick zur Stadt ist immer ein wenig laut, aber bei geschlossenen Fenstern aushaltbar.

Leider hatten wir ein Zimmer mit Badewanne. Für uns in Ordnung aber für Leute mit eingeschränkter Mobilität ein sehr hoher Einstieg.

Das Frühstücksbuffet am Sonntag war sehr stark frequentiert. Das Personal hat sein möglichstes getan, alle Wünsche zu erfüllen und auch Ausweichplätze zur Verfügung gestellt. Durch den Umbau der Lobby standen weniger Plätze zur Verfügung

2026-02-12 • via Nuitee
L
Liam • extended_group • gb
10
Great hotel, perfect location, comfortable and affordable
Pros:

I liked the beer fridge in reception

Cons:

I was charged £23 for breakfast whilst other people in my group were charged £17…I let it go and made sure I had 4 courses

2026-02-12 • via Nuitee
C
Carol • couple • be
9
Pros:

Nice location near main town

Cons:

The sink in the bedroom

2026-02-11 • via Nuitee
I
Inge • couple • de
7
2026-02-10 • via Nuitee
C
Claudia Lemme-Fabian • extended_group • at
9
ok
Pros:

alles in ordnung

Cons:

bei der Badewanne war der Verschluß kaputt und einfach nicht repariert - lag defekt daneben

2026-02-10 • via Nuitee