art'otel cologne, Powered by Radisson Hotels

Hotels
•
art'otel
8.3 (9029 reviews)
Holzmarkt 4 , Cologne , de

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Elevator problems
High breakfast cost

Categories

Cleanliness
7.7
Multiple reviews mentioned issues with cleanliness, such as stains in the carpets and mixed comments about room cleanliness.
Service
8.7
Staff were noted to be friendly and helpful in multiple reviews.
Location
9.2
The hotel is ideally located for visiting attractions, with many reviews highlighting its proximity to restaurants and the Christmas markets.
Room Quality
8.2
Rooms were generally described as spacious and well-furnished, although some reviews mentioned heat issues.
Amenities
7.7
Issues with elevators and room amenities were raised, affecting the overall experience.
Value for Money
8.2
Some reviews felt the hotel was slightly overpriced considering the issues noted, but breakfast quality was appreciated.
Food and Beverage
8.2
The breakfast was praised, but some commented on the price being high.
Overall Experience
8.5
While there were issues noted, the overall sentiment remained positive due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 14:17

Property Description

Modern Design and Stylish Rooms
The art’otel cologne by park plaza, located on the River Rhine in Cologne’s historic city centre, offers a contemporary and chic atmosphere. The rooms boast modern design elements, stylish decor, and essential amenities such as free WiFi, flat-screen TVs, and minibars.

Rooftop Terrace and art'drink Bar
Guests can unwind at the large rooftop terrace overlooking the scenic River Rhine or enjoy a wide range of drinks and snacks at the trendy art'drink bar and lounge, which also features a summer terrace for a relaxing outdoor experience.

Relaxation and Cultural Experiences
In addition to its sauna area for ultimate relaxation, the hotel offers a unique cultural touch with a library and free guided tour focused on the Korean artist SEO. Explore Cologne’s iconic attractions like the Cologne Cathedral and Imhoff Chocolate Museum just a short distance away.

Experience a blend of modern comfort and cultural intrigue at the art’otel cologne by park plaza. Book now for an unforgettable stay!

Important information:

The credit card holder must be present upon arrival with the credit card used for the booking. If a third party credit card is used, please contact the hotel directly no later than 7 days prior to arrival in order to arrange payment via a secure online payment link. There is a maximum amount of EUR 500 per reservation made with a third party credit card

If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.

Please inform the property in advance of your stay if you plan to bring a dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 9029 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 8.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.5
S
Sven • couple • de
8
2026-03-21 • via Nuitee
U
ulrike • family_with_children • de
8
Fûr einen kurzen Stadt Besuch ideal
Pros:

Die Lage war sehr genial , direkt am Rhein , Dom
Schokoladenmuseum alles Fuß läufig zu erreichen

Cons:

War alles okay, der online Check in war zu aufwändig und unnötig
. Check in im Hotel einfach u s schnell

2026-03-21 • via Nuitee
P
Petra Kremers • couple • de
6
2026-03-21 • via Nuitee
M
Mayra • family_with_children • nl
7
2026-03-20 • via Nuitee
C
Christian • extended_group • de
8
angenehmes Hotel zentral gelegen
Pros:

gute Lage, gute Dusche

Cons:

langsames Personal

2026-03-19 • via Nuitee
S
Safa • family_with_children • tr
10
Pros:

Odalar geniş, temiz ve kahvaltı zengin.

Cons:

Her şey guzeldi

2026-03-18 • via Nuitee
T
Till • extended_group • de
7
Gut
Pros:

Das Frühstücksbuffet ist mit einer Note "gut" zu bewerten.
Es gibt viel Auswahl.
Der Frühstückssaal an der Schiffanlegestelle am Rhein war gegeben durch die Aussicht (mit unter auf das Schokoladenmuseum) phänomenal!
Das Zimmer war alles in allem von der Sauberkeit, Bequemlichkeit und Ausstattung mit einer "gut" zu bewerten.

Cons:

Der Föhn auf dem Zimmer war leider ein wenig versteckt, weshalb man ihn nicht auf Anhieb finden konnte.
Kleinere Unreinheiten auf der Bettdecke, welche aber gesundheitlich nicht schädigend oder bedenklich waren; jedoch für ein Zimmer in einem eher höherwertigem Hotel ein Punkt zum Anmeckern.

2026-03-18 • via Nuitee
S
Silvia • solo_traveller • us
10
2026-03-18 • via Nuitee
E
Emrullah • family_with_children • tr
8
2026-03-17 • via Nuitee
A
Anja • couple • de
6
Zentrale Lage - aber schlecht geführtes Hotel
Pros:

Die zentrale Lage ist toll

Cons:

Viele Fehlinformationen des Personals

2026-03-17 • via Nuitee
S
Severina • couple • de
9
Gerne wieder!
Pros:

Die Lage ist top, Aussicht und Zimmergröße auch, Bett war bequem, Personal war freundlich, Hunde sind willkommen für 15€ pro Nacht

Cons:

Nur Kleinigkeiten: zu wenig Steckdosen, lange Wartezeiten am Aufzug und das Waschbecken im Zimmer anstatt im Bad :-)

2026-03-16 • via Nuitee
H
Hendrik • couple • de
6
Für den Zustand des Hotels war es zu teuer. Lage top.
Pros:

Die Lage ist gut, man ist fußläufig innerhalb kurzer Zeit in der Innenstadt. Das Frühstück ist schlicht, aber hochwertig.

Cons:

Das artotel ist inzwischen in die Jahre gekommen. Der Zahn der Zeit ist überall zu sehen. Die Zimmer könnten mal einen neuen Anstrich gebrauchen, Der Flur ist renovierungsbedürftig und riecht unangenehm. Die Bettwäsche hatte Löcher. Die Bäder sind technisch einwandfrei, aber ebenfalls in die Jahre gekommen. Die Zimmerausstattung war vor 15 Jahren modern.

2026-03-16 • via Nuitee
A
Anja • couple • de
6
Pros:

Sehr zentrale Lage. Wunderschöne Dachterasse.

Cons:

Fehlinformationen des Personals bzgl Parkplatz und Zimmer. Gebucht war Doppelbett wir bekamen ein Zimmer mit 2 Einzel Betten.

2026-03-16 • via Nuitee
J
Jessica • couple • de
3
Pros:

Die gute Lage zur Stadt

Cons:

Das unser Zimmer so nah an der Brücke war wo alle 2min eine Straßenbahn fuhr und es extrem Laut war trotz geschlossenen Fenster.
Die Lüftung war auch super laut und es roch nach Abflussrohr, also wirklich nicht angenehm.
Bin froh das es nur eine Nacht war.

2026-03-16 • via Nuitee
J
Jürgen • extended_group • de
8
2026-03-16 • via Nuitee
M
Marc • couple • de
8
2026-03-16 • via Nuitee
C
Claudia • couple • de
9
2026-03-16 • via Nuitee
C
Carolin • extended_group • de
9
2026-03-15 • via Nuitee
T
Tom • extended_group • de
8
Super Hotel für einen Messebesuch
Pros:

Freundliches Personal, ansprechende Zimmer und sehr gutes Frühstück.

2026-03-15 • via Nuitee
A
Annika • couple • de
6
2026-03-15 • via Nuitee