Hilton Garden Inn Atlanta Airport North

Hotels
•
Hilton Garden Inn
7.3 (289 reviews)
3437 Bobby Brown Parkway , Atlanta , US
+1 404-477-6600

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location (close to airport and attractions)
Rooms described as large and mostly clean
Nice outside seating and inviting breakfast area
Restaurant food praised by some
Quick elevator and good facilities
Good toiletries
Cons:
Pools and hot tub unheated or not working
Poor customer service and unresponsive maintenance
Broken room fixtures (toilet flush, door locks, shower)
Expensive food/breakfast and unexpected 20% service charge
Ice machine not working and noisy/hard-to-open doors
Instances of maintenance leaving messes

Categories

Cleanliness
8
Rooms and towels often described as clean; some guests explicitly noted rooms were clean despite issues with pool/hot tub water appearance and one report of a messy maintenance visit.
Service
5.5
Multiple reports of poor customer service: unfriendly/front desk staff, lack of response to maintenance requests, robotic or distracted employees and unresolved issues at check-in.
Location
9.5
Consistently praised as very convenient — close to the airport and many attractions; shuttle service mentioned as available (some chose not to use it).
Room Quality
7
Beds described as comfortable and rooms large; several reports of broken fixtures (locks, shower, toilet flush), noisy/hard-to-open doors and other maintenance problems.
Amenities
6.5
Facilities and outside seating praised, restaurant and elevator noted positively, but pools/hot tub not properly heated or out of service and ice machine failures reported.
Value for Money
6
Multiple complaints about high costs for breakfast and restaurant items and an unexpected 20% service charge; some felt room rate was high for what was provided.
Food and Beverage
7
Mixed feedback: some guests enjoyed the restaurant and breakfast presentation, while others found limited breakfast choices, average dinner quality and deceptive service-charge practice.
Overall Experience
8.9
Overall a mixed-but-often-positive stay driven by excellent location, comfortable rooms and decent food options, but marred for many by inconsistent service, broken amenities and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Luxurious Accommodations
The Hilton Garden Inn Atlanta Airport North boasts 174 beautifully appointed guestrooms, ensuring a comfortable and relaxing stay for every guest.

Convenient Amenities
From complimentary airport shuttle service and Wi-Fi to an outdoor pool, indoor pool, whirlpool, and a 24-hour fitness center, this hotel has everything you need for a seamless and enjoyable stay.

Prime Location
Located near major highways and popular attractions like Delta's Flight Museum, Georgia International Convention Center, and downtown Atlanta, the hotel's location offers easy access to the best of the city.

Book now and experience the perfect blend of comfort, convenience, and luxury at Hilton Garden Inn Atlanta Airport North.

Important information:

Please note that guests are required to present a valid photo ID and credit card upon check-in. Please note that all special requests are subject to availability upon check-in and additional charges may apply.

Guests found smoking inside the hotel will be charged an additional fee. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 289 reviews
Cleanliness: 8
Service: 5.5
Location: 9.5
Room Quality: 7
Amenities: 6.5
Value for Money: 6
Food and Beverage: 7
Overall Experience: 8.9
S
Shanale • solo_traveller • us
8
2026-10-29 • via Nuitee
M
Marco • solo_traveller • it
7
Pros:

Posizione, pulizia, camera e servizio navetta

Cons:

Colazione con poca scelta,

2026-10-25 • via Nuitee
S
Stuart • couple • gb
3
Too much money for a basic room
Pros:

Bed was comfortable and the toiletries were good. Location was good

Cons:

Advertised an indoor and outdoor pool plus hot tub. Neither pool was heated and the hot tub wasn’t working. Complete disaster

2026-10-25 • via Nuitee
J
Jaheim • couple • us
3
The hotel location is in a good place but everything else about the place was not it and I was only there for a day.
Pros:

I like how close it was to the airport and I like how it was remodeled but a lot of stuff was broken.

Cons:

My bathroom was broken, the lock on the room door was broken, the entrance to the pool was broken also the shower in the bathroom would not stay shut and water getting everywhere.

2026-10-22 • via Nuitee
L
Lotricia • couple • us
1
2026-10-16 • via Nuitee
G
Gabor • solo_traveller • hu
1
Wont return
Pros:

Nothing

Cons:

The toilet flush handle was broken called reception 2 times. No action. Went down to request a new room. After taking all my luggage to the new room realized this toilet was cloged. Maintenance came to fix it made a right mess in the bathroom and noncleaning services followed up. Horrible customer service. Never return thank you.

2026-10-14 • via Nuitee
A
amari • couple • us
10
2026-10-14 • via Nuitee
G
Gabor • solo_traveller • hu
1
2026-10-14 • via Nuitee
D
Dennis • couple • us
10
2026-10-14 • via Nuitee
J
Justin • couple • us
1
2026-09-02 • via Nuitee
G
Gail • couple • us
9
2026-08-31 • via Nuitee
M
MrzAkin • solo_traveller • us
7
Pros:

The elevator was quick. The room was large and the bed was comfortable.

Cons:

The first night checking in the lady was not friendly. She charged my card although I had already paid online. She didn't allow me to participate in the promotion they had going on that day. The ice machine on my floor didn't work. Everything else was okay.

2026-08-24 • via Nuitee
M
Monica • family_with_children • us
5
2026-08-20 • via Nuitee
K
Kay • family_with_children • us
7
The stay was nice but the face of the company would keep me from coming back.
Pros:

The location was my choice due to the airport but decided not to use the free shuttle. The room was nice and clean. Plenty of towels and seemed clean. Very nice outside seating areas and breakfast looked inviting but was too expensive

Cons:

Lack of customer service ... zero smiles and bothered when asked additional questions. Employees seemed robotic and unpleasant. The male was on his phone ear piece the entire time. The same unhappy lady was there the evening and next morning, maybe over worked. Pool and hot tub both needed attention, looked like used bath water.

2026-08-10 • via Nuitee
K
Kiril • solo_traveller • us
5
2026-08-09 • via Nuitee
J
Jamesha • couple • us
10
Will be back very soon
2026-08-07 • via Nuitee
C
Chambers • solo_traveller • us
8
Pros:

Location was great, close to many things. Was quiet around the hotel. Bed was comfy. Facilities were nice. Restaurant food was great.

Cons:

Restaurant food and drinks were a bit more expensive than expected but not super high. Doors to the rooms were hard to open and very loud, but worked well.

2026-08-03 • via Nuitee
N
nancyoQ1355UL • Solo travel
4
Diner Beware!
Pros:

DINER BEWARE! Just had an average dinner in the hotel restaurant. When the bill came, they had added a "service charge" of 20%, which was the tip. I have usually only seen an added service charge (tip) with large parties, and it is clearly stated up front. This was not stated at all, anywhere, and had I not been diligent in examining my ticket, would not have noticed and tipped on top of that. This is a deceitful practice. When I pointed it out to my waitress, she said it is common practice everywhere. Ummm NOT! Tips should be based on the quality of the service received, not just because someone showed up at your table, took your order, and then refused to put your wine in a real glass to go up to the room. She gave me a plastic cup. Not worth 20%.

2026-07-22 • via Tripadvisor
T
Takaya • solo_traveller • jp
6
2026-07-17 • via Nuitee
D
Denise • couple • us
1
It was definitely not worth my money and don’t know if I’d go again.
Pros:

The view that I had from my room

Cons:

The room wasn’t very clean there was what looked like blood on the wall tape on the ceiling and the door was sticky. The doors to enter in the building near our room were broken so you had to always walk around the building to get in. The worker were so slow and acted like they had a problem helping. When we needed towels the front desk took 35 minutes to get towels because the lady was on her personal phone. One of the pools were down and the other one wasn’t very clean. One of the elevators were broken and the other one sounded like it was about to break and was super slow. The bathroom light was flickering I told them multiple times but no one came to fix it there was leftover food in the fridge and gave the room a smell. I told the front desk about all my issues and they told me they could give my money back so I could book a different room else where.

2026-07-13 • via Nuitee