Hilton Garden Inn Atlanta Airport North

Hotels
•
Hilton Garden Inn
8.1 (453 reviews)
3437 Bobby Brown Parkway , Atlanta , us
+1 404-477-6600

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Good location for airport
Helpful staff despite some issues
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
5.93
Numerous complaints about odor and maintenance issues in the hotel.
Service
9.4
General positive sentiment about staff hospitality, though there were some isolated incidents of poor service.
Location
8.94
Convenient distance from the airport, but the surrounding area could be better.
Room Quality
7.89
Mixed reviews; some positive feedback, but issues were noted regarding supplies and maintenance.
Amenities
8.42
Generally adequate amenities, though some aspects like the hot tub were reported as broken.
Value for Money
7.38
Concerns over price changes and overall experience contribute to a perception of poor value.
Food and Beverage
8.43
Solid options available, although service issues noted could affect the experience.
Overall Experience
8.4
The stay was reasonable but marred by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:14

Property Description

Luxurious Accommodations
The Hilton Garden Inn Atlanta Airport North boasts 174 beautifully appointed guestrooms, ensuring a comfortable and relaxing stay for every guest.

Convenient Amenities
From complimentary airport shuttle service and Wi-Fi to an outdoor pool, indoor pool, whirlpool, and a 24-hour fitness center, this hotel has everything you need for a seamless and enjoyable stay.

Prime Location
Located near major highways and popular attractions like Delta's Flight Museum, Georgia International Convention Center, and downtown Atlanta, the hotel's location offers easy access to the best of the city.

Book now and experience the perfect blend of comfort, convenience, and luxury at Hilton Garden Inn Atlanta Airport North.

Important information:

Please note that guests are required to present a valid photo ID and credit card upon check-in. Please note that all special requests are subject to availability upon check-in and additional charges may apply.

Guests found smoking inside the hotel will be charged an additional fee. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.1
Based on 453 reviews
Cleanliness: 5.93
Service: 9.4
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.38
Food and Beverage: 8.43
Overall Experience: 8.4
M
Monica • family_with_children • us
5
2026-08-20 • via Nuitee
K
Kay • family_with_children • us
7
The stay was nice but the face of the company would keep me from coming back.
Pros:

The location was my choice due to the airport but decided not to use the free shuttle. The room was nice and clean. Plenty of towels and seemed clean. Very nice outside seating areas and breakfast looked inviting but was too expensive

Cons:

Lack of customer service ... zero smiles and bothered when asked additional questions. Employees seemed robotic and unpleasant. The male was on his phone ear piece the entire time. The same unhappy lady was there the evening and next morning, maybe over worked. Pool and hot tub both needed attention, looked like used bath water.

2026-08-10 • via Nuitee
K
Kiril • solo_traveller • us
5
2026-08-09 • via Nuitee
J
Jamesha • couple • us
10
Will be back very soon
2026-08-07 • via Nuitee
C
Chambers • solo_traveller • us
8
Pros:

Location was great, close to many things. Was quiet around the hotel. Bed was comfy. Facilities were nice. Restaurant food was great.

Cons:

Restaurant food and drinks were a bit more expensive than expected but not super high. Doors to the rooms were hard to open and very loud, but worked well.

2026-08-03 • via Nuitee
N
nancyoQ1355UL • Solo travel
4
Diner Beware!
Pros:

DINER BEWARE! Just had an average dinner in the hotel restaurant. When the bill came, they had added a "service charge" of 20%, which was the tip. I have usually only seen an added service charge (tip) with large parties, and it is clearly stated up front. This was not stated at all, anywhere, and had I not been diligent in examining my ticket, would not have noticed and tipped on top of that. This is a deceitful practice. When I pointed it out to my waitress, she said it is common practice everywhere. Ummm NOT! Tips should be based on the quality of the service received, not just because someone showed up at your table, took your order, and then refused to put your wine in a real glass to go up to the room. She gave me a plastic cup. Not worth 20%.

2026-07-22 • via Tripadvisor
T
Takaya • solo_traveller • jp
6
2026-07-17 • via Nuitee
D
Denise • couple • us
1
It was definitely not worth my money and don’t know if I’d go again.
Pros:

The view that I had from my room

Cons:

The room wasn’t very clean there was what looked like blood on the wall tape on the ceiling and the door was sticky. The doors to enter in the building near our room were broken so you had to always walk around the building to get in. The worker were so slow and acted like they had a problem helping. When we needed towels the front desk took 35 minutes to get towels because the lady was on her personal phone. One of the pools were down and the other one wasn’t very clean. One of the elevators were broken and the other one sounded like it was about to break and was super slow. The bathroom light was flickering I told them multiple times but no one came to fix it there was leftover food in the fridge and gave the room a smell. I told the front desk about all my issues and they told me they could give my money back so I could book a different room else where.

2026-07-13 • via Nuitee
L
Lukeysha • couple • us
5
2026-07-11 • via Nuitee
A
Aminu • solo_traveller • sa
4
Cons:

The lift is always bad

2026-07-09 • via Nuitee
A
Aminu • solo_traveller • sa
4
Cons:

The lift is always bad its terrible climbing steps especially for the aged a very bad experience for me I have seen this i a long time of my travels

2026-07-09 • via Nuitee
H
Hsiao Ying • solo_traveller • tw
10
Pros:

全部

Cons:

無線網路沒辦法進去
只能跟工作人員要promo code才能進去

2026-07-08 • via Nuitee
R
Raquim • solo_traveller • us
6
2026-07-03 • via Nuitee
&
"Q" • solo_traveller • us
10
2026-06-29 • via Nuitee
J
Jack • solo_traveller • gb
8
2026-06-16 • via Nuitee
P
Patti • extended_group • us
10
always good
2026-06-04 • via Nuitee
V
vernonw513 • Couples
4
Front Desk Staff was rude and threatening
Pros:

This review is being written specifically for the actions of hotel employee Jeril Battle on Saturday May 30th at 1am. Somebody at Hilton needs to have a discussion with Jeril about how to speak to elders. While having a line of over a dozen people at 1am, he decided to pause helping his colleague on the computer to berate an elderly man speaking a foreign language to his wife for ‘sucking his teeth.’ Jeril thought it was appropriate to tell him to ‘watch his mouth’ and that ‘he knew what that meant and he would be dealt with’ for it among other things.

First of all, the man was not talking to him, had not spoken to him since confirming he was in the right line, was not looking his direction and was in no way being rude to Jeril. Second, the man was not even speaking a language Jeril knows, as he admitted when I checked him. Third, when he was told how rude he was being he told me ‘I’m not talking to you, I’m talking to him’ and proceeded to attempt to come at me as if I was the problem for stopping his childish behavior.
Lastly, I don’t know the gentleman that was so utterly embarrassed he walked away from the desk but as an international brand, I would hope your employees are trained to have a bit more tact and respect for their guests. Especially at a location that likely serves thousands of international guests a week. There is absolutely no excuse for an elder to be treated in that manner, and there should be tangible consequences for it.

2026-05-30 • via Tripadvisor
B
Brian • solo_traveller • us
10
2026-05-25 • via Nuitee
L
Lawanda • couple • us
1
first night was terrible. Second night they gave me the room that I reserved.
Cons:

i had reservations back in March and arrived in May and the reservations that I had I didn’t have the room

2026-05-20 • via Nuitee
C
Carmen • couple • us
10
Pros:

Location was great close to Airport!

Cons:

Very Clean

2026-05-14 • via Nuitee