The Westin Shenzhen Nanshan

Hotels
•
Westin
8.6 (201 reviews)
9028-2 Shennan Road , Shenzhen , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Convenient location
Cons:
Smoke smell in the room
Some design flaws in bathroom

Categories

Cleanliness
8.43
Overall good quality, but some mentions of smoke smell in rooms.
Service
9.1
Consistently positive remarks about the helpful and polite staff.
Location
8.84
Convenient location near major transport and dining options.
Room Quality
8.09
Some feedback about aging decor and layout issues.
Amenities
8.62
Good amenities, but meals served at inconvenient times.
Value for Money
8.58
Fair pricing for the services provided, but some feel it could improve.
Food and Beverage
8.43
Breakfast received good reviews, yet late hours could be a drawback.
Overall Experience
8.7
Generally pleasant stays, balancing positives with a few negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:21

Property Description

Luxurious Accommodations and Convenient Location
Located in the heart of Shenzhen Nanshan, The Westin offers upscale rooms with stunning city views and high-tech entertainment systems. With a prime spot near popular attractions and direct subway access, guests can easily explore the city.

Relaxation and Recreation
Indulge in ultimate relaxation at the hotel's spa and outdoor pool, or maintain your workout routine at the well-equipped gym. Afterward, unwind with a sauna session to rejuvenate your senses.

Culinary Delights
Savor a variety of culinary experiences at the on-site restaurants, from Western dishes at Grange Grill to authentic Cantonese cuisine at Sen5es. Don't miss the delightful buffet offerings at Seasonal Taste, catering to diverse palates.

Ready to experience luxury and convenience at The Westin Shenzhen Nanshan? Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Value-added tax (VAT) will be implemented in China as of May 1 2016. Should VAT be administered during time of stay, guests will be liable to the payment of VAT rates applied to room and miscellaneous charges.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 201 reviews
Cleanliness: 8.43
Service: 9.1
Location: 8.84
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.43
Overall Experience: 8.7
G
Gus • solo_traveller • us
8
A very nice stay, The carpet was stained severely.
Pros:

I didn't eat breakfast because of early departure. Had they served at 6 am it would have allowed enough time. Nothing within any of the hotel information mentioned the availability of the train station adjoining the facility.

Cons:

Disclosure of transportation options and their convenience to the hotel in detail.

2026-01-19 • via Nuitee
T
Tariq • solo_traveller • mu
8
2026-01-10 • via Nuitee
Y
Yongkang • couple • jp
8
2026-01-09 • via Nuitee
S
Shu Hao • couple • tw
10
2025-12-20 • via Nuitee
黃星明 • family_with_children • tw
9
2025-11-27 • via Nuitee
B
Bogdan • couple • pl
9
2025-11-21 • via Nuitee
L
Lee No • solo_traveller • mu
7
Cons:

The wedding - the animator was very annoying, and noisy.

2025-11-17 • via Nuitee
C
CHUN HSIANG • extended_group • tw
10
舒適
Pros:

空間大

Cons:

廁所的設計太開放式

2025-11-13 • via Nuitee
R
Ray • couple • hk
10
2025-10-30 • via Nuitee
R
Ray • couple • hk
10
Pros:

酒店前台員工妹妹好有禮貌，飲了房間的要收費可樂，酒店也免了，服務非常好。
酒店交通也十分方便，附近有很多餐廳

2025-10-30 • via Nuitee
Z
ZHI • solo_traveller • us
9
Pros:

辦入住的員工非常好

Cons:

沒有

2025-10-27 • via Nuitee
Y
YI YUN • solo_traveller • tw
7
2025-10-13 • via Nuitee
C
CHUTECK • family_with_children • cn
10
Suzy is fantastic :)
Pros:

Would like point out the short haired with glasses manager. Named Suzy is exceptionally caring, attentive. helpful and always with a smile!! Really made my stay very pleasant:)

Cons:

Nothing I can think of

2025-10-06 • via Nuitee
R
Redmund
10
Pros:

My original room was actually leaking water from the ceiling, but the front desk was very accommodating in helping me switch rooms. The rooms here are nice and spacious! The wooden appearance and green color scheme gives off soothing, nature vibes. The staff is decent; they open the front door for you and serve cart snacks on the lobby floor. The convenience of this hotel is easily the best aspect though, as it connects to a decent shopping mall with many food options.

2025-09-30 • via Nuitee
J
Jeffrey
10
Pros:

Staff was very helpful! Thank you to the Restuarant front staff for helping me with my breakfast selections. Everyone was very kind!

2025-09-23 • via Nuitee
S
SUGURU • friends
10
Pros:

ロケーション、部屋、設備、ホテルの付属施設のそれをとっても最高。それなりの年数が経っているはずだが古さを感じさせない。手入れや設備更新を怠ってない証拠です。何より我々のリクエストに対して、ホテルスタッフが臨機応変に対応してくれて、本当に感謝です。

2025-09-22 • via Nuitee
K
Kiki Ching Tung • family_with_children • hk
9
2025-09-19 • via Nuitee
J
JIRI • solo_traveller • cz
10
2025-09-07 • via Nuitee
N
Na • family_with_children • ch
9
Pros:

Late Check-out (14.00 anstatt 12.00 Uhr) war kein Problem und kostenlos!!!

2025-09-06 • via Nuitee
勝宏 • family_with_children • tw
9
2025-09-04 • via Nuitee