Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

Hotels
•
Pestana Hotel & Resorts
8.9 (1868 reviews)
Estrada Nacional 108 , Porto , pt

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Ambiente excelente
Funcionários atenciosos
Café da manhã de alta qualidade
Boa localização
Cons:
Spa com água da piscina gelada
Iluminação不足 nas áreas do quarto
Problemas menores com o pessoal

Categories

Cleanliness
8.68
Quartos confortáveis e limpos, com algumas sugestões de melhoria na manutenção.
Service
9.15
Funcionários top e atendimento excepcional conforme mencionado em várias reviews.
Location
9.19
Vista excelente para o rio Douro e localização tranquila em Porto.
Room Quality
8.64
Quartos confortáveis, mas com iluminação considerada demasiado escura.
Amenities
8.67
Spa mencionado com algumas falhas, porém as piscinas são agradáveis e bem mantidas.
Value for Money
8.63
Bom custo-benefício pelo serviço e qualidade oferecidos.
Food and Beverage
9.18
Café da manhã excepcional e vasta gama de opções.
Overall Experience
9.05
Experiência geral muito boa, com apenas algumas pequenas sugestões de melhoria.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:20

Property Description

Luxurious Accommodations
Indulge in the spacious and modern rooms at Palácio Do Freixo, each offering stunning Douro River views and luxury amenities for a comfortable stay.

Relaxation and Wellness
Unwind at the infinity pool overlooking the river or pamper yourself at the spa with Turkish bath, indoor pool, sauna, and rejuvenating massage treatments.

Culinary Delights
Savor a delightful buffet breakfast and light snacks at the restaurant or enjoy evening cocktails at the bar, all prepared with fresh, local ingredients.

To experience the epitome of luxury and relaxation in Porto, book your stay at Palácio Do Freixo today.

Important information:

All children under 12 can only access the spa pool when accompanied by an adult.

Guests should specify their preference for bedding for any type of room before arrival. This includes requests for extra beds and the number of adults and children under 12 years old. This information should be noted in the Special Requests Box during booking and is subject to confirmation by the hotel.

Please note that the property reserves the right to pre-authorize credit cards before arrival. Payment of the full reservation amount is due at the property.

For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card. Please note that breakfast is included for these types of rates, but half board is not included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 55 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1868 reviews
Cleanliness: 8.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.05
D
Dora Alicia • extended_group • es
8
2026-02-14 • via Nuitee
G
GONCALO • solo_traveller • pt
10
A fugida saiu pela culatra
Pros:

Localização e imponência

Cons:

Nada!! Ter que ir embora

2026-02-13 • via Nuitee
R
Rafael • family_with_children • pt
10
A Timeless Stay to Remember
Pros:

An indescribable experience — one we’ll definitely repeat again and again. It truly felt like a journey through time, beginning in the 18th century and beautifully colliding with the present day.
Everything was wonderful from start to finish. We were warmly welcomed at reception by Inês, whose incredible smile, good mood, friendliness, and charisma immediately made us feel at home. Fábio kindly introduced us to the hotel layout and personally accompanied us to our room, which was a lovely touch.
Another special highlight was the guided tour of the hotel led by Inês — rich in history, art, and fascinating details — ending with a delightful courtesy tasting of Port wines, cheese, and other treats. That’s where we met Mariana, who served us, explained everything so attentively, and completely charmed us.
We ended up having lunch at the hotel restaurant, enjoying an incredible view over the Douro River, with the fantastic and highly professional Mariana once again taking great care of us as our waitress.
In short, absolutely nothing negative to mention. That’s precisely why we’re eager to return for more experiences in this paradise — a place that is far more than just a hotel; it’s truly a journey through time.
Thank you all for making us feel at home and for the thoughtful birthday surprise. It was undoubtedly the perfect accommodation choice for such a special day.

Cons:

The only aspect that didn’t quite meet our expectations was the food. Perhaps it was just bad luck, or maybe we didn’t choose the best options. We both ordered the Parmesan cheeseburger and, unfortunately, both arrived cold. It was still perfectly edible, but the flavour didn’t particularly surprise or impress us. Even the desserts we tried didn’t fully win us over.
Overall, we felt that the price–quality balance could be better aligned and might benefit from some improvement. That said, we genuinely don’t want to be unfair to the kitchen, and we hope that on a future visit we’ll have a different and more positive experience with this service.
What truly made up for it was Mariana — extremely professional, friendly, and attentive throughout. The cocktails she served were excellent and absolutely delicious. Thank you, Mariana, for the outstanding five-star service.

2026-02-13 • via Nuitee
N
nuno • family_with_children • pt
10
Pros:

Experiência fantástica

2026-02-13 • via Nuitee
S
Susana • family_with_children • pt
10
Pros:

Gostei da tranquilidade e da beleza da vista para o rio Douro.
Um local excelente para quem procura o descanso.

Cons:

Nada a apontar

2026-02-13 • via Nuitee
C
Christopher • couple • pt
9
Pros:

Building is beautiful, staff is friendly, room is well appointed and comfortable; Breakfast was delicious

2026-02-12 • via Nuitee
Y
Yini • couple • gb
9
Pros:

5 start service and facilities. The hotel is a palace, beautiful decorations and river view from room. Deliciou breakfast.

Cons:

Shower water pressure is low.

2026-02-11 • via Nuitee
J
Jane • couple • ca
10
2026-02-10 • via Nuitee
P
Pedroso • family_with_children • lu
10
Un séjour agréable dans un lieu exceptionnel ou l’amabilité semble etre le must envers les clients
Pros:

Le confort des chambres et des installations tel que l’espace de la piscine.

Cons:

Je n’ai rien à mentionner

2026-02-10 • via Nuitee
L
Lukáš • family_with_children • sk
10
2026-02-09 • via Nuitee
L
Laisa • family_with_children • br
9
G
Pros:

Excelente café da manhã, várias opções e cardápio de pratos quentes. A funcionária Carla muito gentil e simpática.

Cons:

A localização, é longe dos pontos turísticos

2026-02-08 • via Nuitee
M
Marta • family_with_children • pt
10
recomendo
Pros:

o espaço é lindo , as pessoas são fantásticas

Cons:

nada a apontar

2026-01-30 • via Nuitee
M
Munich Minds • family_with_children • de
8
2026-01-30 • via Nuitee
J
jutta • family_with_children • de
10
2026-01-30 • via Nuitee
N
Nicolás • family_with_children • ar
10
Impresionante dormir en un palacio
Pros:

Las instalaciones en general son espectaculares

Cons:

El bar no tenia muchas opciones para comer y el restsurante tambien tiene poca variedad

2026-01-29 • via Nuitee
R
Rui • couple • pt
10
maravilhosa
Pros:

Tudo estava muito bom

Cons:

nada

2026-01-29 • via Nuitee
E
eric • couple • gb
9
Pros:

Wonderful building, great river view. Breakfast superb
Parking good

2026-01-29 • via Nuitee
C
Claudia • couple • de
10
Es war ein sehr schöner Aufenthalt, das Gebäude etwas ganz besonderes und wir würden jederzeit wiederkommen
Pros:

Sehr freundliches und immer hilfsbereites Personal, das Frühstück war sehr gut, vor allem das frische Obst und einige einheimische Spezialitäten. Sehr gute Betten und auch der Spa Bereich war sehr ansprechend. Aufgrund des schlechten Wetters konnten wir nur den Innenbereich nutzen, im Sommer kommt dann noch der sehr schöne Aussenbereich dazu.
Lage ist etwas außerhalb, aber es fahren zwei Buslinien fussläufig erreichbar in die Inmenstadt.
Zimmer mit Blick auf den Fluss.

2026-01-28 • via Nuitee
A
A • family_with_children • pt
10
2026-01-28 • via Nuitee
A
Artem Ivanovych • couple • pt
10
2026-01-28 • via Nuitee