Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

Hotels
Pestana Hotel & Resorts
8.9 (1980 reviews)
Estrada Nacional 108 , Porto , pt

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Ambiente excelente
Funcionários atenciosos
Café da manhã de alta qualidade
Boa localização
Cons:
Spa com água da piscina gelada
Iluminação不足 nas áreas do quarto
Problemas menores com o pessoal

Categories

Cleanliness
8.68
Quartos confortáveis e limpos, com algumas sugestões de melhoria na manutenção.
Service
9.15
Funcionários top e atendimento excepcional conforme mencionado em várias reviews.
Location
9.19
Vista excelente para o rio Douro e localização tranquila em Porto.
Room Quality
8.64
Quartos confortáveis, mas com iluminação considerada demasiado escura.
Amenities
8.67
Spa mencionado com algumas falhas, porém as piscinas são agradáveis e bem mantidas.
Value for Money
8.63
Bom custo-benefício pelo serviço e qualidade oferecidos.
Food and Beverage
9.18
Café da manhã excepcional e vasta gama de opções.
Overall Experience
9.05
Experiência geral muito boa, com apenas algumas pequenas sugestões de melhoria.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:20

Property Description

Luxurious Accommodations
Indulge in the spacious and modern rooms at Palácio Do Freixo, each offering stunning Douro River views and luxury amenities for a comfortable stay.

Relaxation and Wellness
Unwind at the infinity pool overlooking the river or pamper yourself at the spa with Turkish bath, indoor pool, sauna, and rejuvenating massage treatments.

Culinary Delights
Savor a delightful buffet breakfast and light snacks at the restaurant or enjoy evening cocktails at the bar, all prepared with fresh, local ingredients.

To experience the epitome of luxury and relaxation in Porto, book your stay at Palácio Do Freixo today.

Important information:

All children under 12 can only access the spa pool when accompanied by an adult.

Guests should specify their preference for bedding for any type of room before arrival. This includes requests for extra beds and the number of adults and children under 12 years old. This information should be noted in the Special Requests Box during booking and is subject to confirmation by the hotel.

Please note that the property reserves the right to pre-authorize credit cards before arrival. Payment of the full reservation amount is due at the property.

For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card. Please note that breakfast is included for these types of rates, but half board is not included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 55 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1980 reviews
Cleanliness: 8.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.05
A
Ana Carina family_with_children pt
10
Foi uma estadia maravilhosa. Voltaremos!!
Pros:

O hotel é simplesmente lindo.
O quarto é muito bom. Vista para o Douro de cortar a respiração.
Hotel silencioso.
Pequeno almoço espectacular, com muita variedade. Os salões onde o pequeno almoço é servido parecem saídos de um filme.
Funcionários muito simpáticos e prestativos.
O upgrade do quarto foi uma agradável surpresa.

Cons:

Cama extra para crianças de pouca qualidade.

2026-04-10 via Nuitee
couple it
9
2026-04-10 via Nuitee
M
Maria Teresa family_with_children gb
8
2026-04-09 via Nuitee
S
steven couple gb
10
Awesome
Pros:

The setting was amazing and the staff were very attentive

Cons:

Nothing everything was superb

2026-04-07 via Nuitee
N
Norman Lauritsen couple gb
8
A lovely hotel with excellent amenities.
Pros:

Good breakfast. Location a little away from the centre but sorted by a £12 taxi ride. Fabulous walk along the edge of the Douro just outside

Cons:

The hotel has the old palace with the main reception area and some rooms, with the majority of the rooms being in an adjacent building. Very poor signposting between the two. They really need to sort this.

2026-04-07 via Nuitee
A
Augusto family_with_children pt
9
Pros:

O hotel era muito Bonito, com espaços amplos. Uma verdadeira obra de arte. O café da manhã era maravilhoso e a equipe muito atenciosa e prestativa.

Cons:

uma pequena demora no check in, mas nada grave.

2026-04-07 via Nuitee
C
Catarina family_with_children pt
9
2026-04-06 via Nuitee
K
Ka. solo_traveller de
5
Typisches teures charakteloses Stadthotel
Pros:

Schönes historische Gemäuer, ausreichend Parkplätze.

Cons:

Klimaanlage funktioniert nicht; auch mehrfache Hinweise auf die Störung brachten keine Änderung.
Die Suite ist sehr dunkel und hat leider kein ordentliches Beleuchtungskonzept.
Total verdreckte Dachfenster und sehr viel Staub in der Suite.
Frühstück sehr überlaufen und somit nur kurzfristig ordentlich bestückt. Das Personal sehr gestresst und teilweise sehr unwillig.

2026-04-06 via Nuitee
Y
Yulia couple ua
9
2026-04-06 via Nuitee
C
Cunha family_with_children pt
10
2026-04-06 via Nuitee
J
Jose couple ec
10
2026-04-05 via Nuitee
C
camelia family_with_children ro
8
2026-04-05 via Nuitee
A
Ana Patricia family_with_children es
10
Pros:

El hotel y las instalaciones son formidables
Maravillosas Vistas en un entorno increíble

2026-04-05 via Nuitee
M
Mara family_with_children es
9
Pros:

Las instalaciones: 10.

2026-04-04 via Nuitee
K
Katherine couple us
8
Beautiful building, great breakfast but that’s about it.
Pros:

It’s in a beautiful old building (castle) with lovely views on the river. Fabulous breakfast. Rooms were clean with nice linens.

Cons:

It wasn’t in the nicest area. Parts of the hotel were under repair. Upon leaving I was a bit set back by the rude attitude of the young women without a thanks or even asking how our stay was. We had much much better service at their other property in town, at the Pestana Vintage.

2026-04-04 via Nuitee
R
Razvan couple ro
10
Pros:

Totul

2026-04-03 via Nuitee
C
Charmaine couple za
10
Wonderful stay! Could not have picked a better hotel and location
Pros:

Super comfy beds and superb linen. The views spectacular, the history/arts of the building/interior beautiful , fantastic staff and service and superb food!

Cons:

Aircon did not work ....fortunately a lovely big window for ventilation at night

2026-04-03 via Nuitee
V
Volha couple by
10
Прекрасный отель
Pros:

Очень красивый отель в старом здании. Красиво как в музее, нам сделали апгрейд номера у он нас был просторный, с тремя окнами и прекрасным видом на реку и замок. До центра города можно дойти пешком по набережной, займет не более получаса. Дойдете до фуникулера и поднимитесь на нем прямо в центр. Пока мы гуляли, нам оставили в номере набор пирожных и подписанную от руки открытку , что было очень мило.

Cons:

Мы такого не заметили

2026-04-01 via Nuitee
J
Jorge couple pt
10
2026-04-01 via Nuitee
M
Maria Belen extended_group ec
8
2026-03-31 via Nuitee