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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Babysitting/child services
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Hammam
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Accessible parking
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Street parking
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Electric vehicle charging station
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Indoor pool
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Toilet with grab rails
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Kid-friendly buffet
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Emergency cord in bathroom
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Themed dinner nights
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in the spacious and modern rooms at Palácio Do Freixo, each offering stunning Douro River views and luxury amenities for a comfortable stay.
Relaxation and Wellness
Unwind at the infinity pool overlooking the river or pamper yourself at the spa with Turkish bath, indoor pool, sauna, and rejuvenating massage treatments.
Culinary Delights
Savor a delightful buffet breakfast and light snacks at the restaurant or enjoy evening cocktails at the bar, all prepared with fresh, local ingredients.
To experience the epitome of luxury and relaxation in Porto, book your stay at Palácio Do Freixo today.
All children under 12 can only access the spa pool when accompanied by an adult.
Guests should specify their preference for bedding for any type of room before arrival. This includes requests for extra beds and the number of adults and children under 12 years old. This information should be noted in the Special Requests Box during booking and is subject to confirmation by the hotel.
Please note that the property reserves the right to pre-authorize credit cards before arrival. Payment of the full reservation amount is due at the property.
For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card. Please note that breakfast is included for these types of rates, but half board is not included.
A deposit may be required at the property.
Location
Guest Reviews
Μεγάλα και άνετα δωμάτια
Πλούσιο πρωινό
Πολύ καλό το προσωπικό καθαριότητας
Ο καφές φίλτρου στο πρωινό ήταν κακός
Είναι μακριά από το κέντρο και από στάση μετρό.
Στο check-out ζητούσαν να ξαναπληρώσουμε τις δύο βραδιές διαμονής ενώ τις είχαμε ήδη πληρώσει. Πληρώσαμε για 2 βραδιές (2 δωμάτια) 1.225€ και αμφισβητούσαν τη χρέωση που είχαμε ήδη στην πιστωτική μας κάρτα. Φύγαμε νοιώθωντας ότι μας έκαναν χάρη που μας το επέτρεψαν. Ίσως ήταν λάθος μιας κακής υπαλλήλου, όμως μας χάλασε όλη την καλή εικόνα που είχαμε σχηματήσει. Τελικά μάλλον είναι λάθος της πολιτικής χρέωσης του ξενοδοχείου αφού η χρέωση στην πιστωτική μας κάρτα δεν έγινε σε μια δόση αλλά σε δύο δόσεις, χωρίς κάποια λογική και μάλιστα στη μια το πρωι! Απαράδεκτο για ξενοδοχείο 5 αστέρων.
Spectacular setting on Duoro river, main building is a re-purposed palace and is gorgeous inside and out. Good breakfast and attentive staff made this a great stay!
Booked a 'twin room'- bed needed to be divided and re-made, which was quickly done. Rooms could be brighter and lighting setup was quirky.
Simplesmente incrível. Staff extremamente educado e atencioso, nos atenderam prontamente e com muita gentileza quando pedimos para antecipar em 1h o nosso check in. O café da manhã é divino. O melhor de muitos anos de viagens! Muita variedade, produtos de primeira e frescos. E o palácio é um espetáculo a parte. Recomendo demais.
Nada
O hotel é muito bonito, sem dúvida! A localização era exatamente o que buscávamos; algo mais calmo e exclusivo.
A equipe do hotel. Simpatia passa muito longe, o que é uma pena.
A jovem moça do front desk que realizou o check-in, no entanto, foi muito gentil e genuinamente simpática.
Comodidad, el lugar de lujo. Majestuoso
Nada
Everything. An amazing palace on the banks of the Douro with wonderful views (from our room at least). Staff very firndly.
Charme, localização
Restaurante na piscina
EL DESAYUNO , LA TRANQUILIDAD Y EL PERSONAL
La primera noche se escucho música en los pasillos y no pudimos descansar, pero avisamos en la recepción y la quitaron
Розташування !!!! Інтерʼєр !!!! Привітний персонал ! Нам дозволили зробити безкоштовно фото в середині готелю з нагоди річниці нашого весілля ! Дякуємо за це !!!
У номері немає зубних щіток !!! Сніданки для такого рівня готелю ніякі !!!! Обслуговування в ресторані жахливе … працівників не вистачає, брудний посуд стоїть на столах довго, не встигають прибирати !!! Це жахливо для такого інтерʼєру і такого готелю !!!
Staff and ambience. Spectacular view.
N/a
Juste la beauté des salons
Les chambres ne réfère pas du tout à ce qu’on s’attend, c’est dans une zone industrielle je déconseille vivement. Le service n’est pas au top le petit déjeuner ça va mais les chambres alors là pas du tout ça ne vaut pas du tout 5 étoiles je dirais plus un 3
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