Heathlands Hotel Bournemouth

Hotels
•
Britannia Hotels
6.6 (174 reviews)
Grove Road, East Cliff, Bournemouth, England, BH1 3AY , Bournemouth , GB
44-8-712220049

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Pets allowed

Facilities

Meeting rooms
Front entrance ramp
Parasailing nearby
Free WiFi
24-hour front desk
Garden
Wheelchair accessible
Elevator
Golfing nearby
Surfing/bodyboarding nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Cons:
Stale cigarette smell
Outdated facilities

Categories

Cleanliness
4.4
The hotel is outdated, and there were cleanliness issues such as stale cigarette smell and grime in bathrooms.
Service
8.4
Staff were generally congenial, helpful, and polite throughout the stay.
Location
8.4
Great location for local attractions, including close proximity to the beach.
Room Quality
5.9
Rooms were spacious but in need of updates and improvements; some lacked necessary amenities.
Amenities
6.4
Basic amenities available; however, some items like a safe and better bathroom products were missing.
Value for Money
6.9
Considering the price, the experience was reasonable, though many areas could improve.
Food and Beverage
5.9
Food was adequate but unremarkable, typical for buffet-style offerings.
Overall Experience
6.5
Overall experience aligned with budget expectations, but significant improvements needed for better satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:45

Property Description

Experience the charm of Heathlands Hotel Bournemouth, where comfort meets convenience just moments from the beach.

Relaxing Atmosphere
Unwind in one of our 130 uniquely furnished guestrooms, designed to provide a cozy sanctuary. Enjoy complimentary wireless internet access to stay connected, while our daily housekeeping ensures a welcoming environment throughout your stay.

Culinary Delights
Savor delectable meals at The Pavilion Restaurant, where breakfast and evening dining promise satisfaction. After a day of exploration, relax with a drink at our inviting bar/lounge, offering the perfect ambiance for unwinding.

Prime Location
Nestled in Bournemouth City Centre, our hotel is a short stroll from stunning beaches, cultural attractions, and vibrant nightlife. From the Bournemouth Pavilion Theatre to picturesque gardens, you’ll discover the best of the area at your doorstep.

Book your stay at Heathlands Hotel Bournemouth today for an unforgettable getaway!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BOH

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

6.6
Based on 174 reviews
Cleanliness: 4.4
Service: 8.4
Location: 8.4
Room Quality: 5.9
Amenities: 6.4
Value for Money: 6.9
Food and Beverage: 5.9
Overall Experience: 6.5
K
Katherine • solo_traveller • gb
3
Cons:

No air conditioning, windows could not open shower was boiling hot, very out dated.

2026-06-27 • via Nuitee
D
Diane • couple • gb
4
Disappointed
Pros:

Location

Cons:

Serving staff at breakfast not very friendly room was very dated bed was very small no aircon so very hot

2026-06-27 • via Nuitee
O
Olivia • couple • gb
4
Overall, the stay was decent but I was disappointed in many things.
Pros:

The hotel is very close to everything and very accessible.

Cons:

The rooms are quite dated. The shower water pressure was appalling and it was unbelievable hot in the room.

2026-06-27 • via Nuitee
J
jake • solo_traveller • gb
2
Pros:

Location was okay.

Cons:

Room stank of smoke, could create more water pressure using my mouth. Bathroom was dirty. Boiling hot room, tiny fan. Window was broken so could easily get in.

2026-06-26 • via Nuitee
A
Angela • couple • gb
5
Pros:

The room was very large, but very hot only a small fan

Cons:

We paid £50 extra for a dog damage clause
We stayed one night dog made no mess. We took our own blankets and towels so the dog didn’t even lay on the carpet. We had to get booking.com involved to get our £50 back.
Reception is very rude and unhelpful

2026-06-26 • via Nuitee
D
Daljit • family_with_children • gb
1
I wouldn’t recommend staying here due to the excessive heat in the rooms! We had booked 2 rooms, and ended up squeezing
Pros:

The location

Cons:

Rooms too hot and stuffy and no air con

2026-06-25 • via Nuitee
V
Vlas • family_with_children • gb
10
2026-06-25 • via Nuitee
S
Sanghamitro • solo_traveller • gb
4
Experience
Pros:

Location

Cons:

Beds are aweful in family room 205. Bathrroom for family room is a joke and smelling.

2026-06-25 • via Nuitee
I
its me • solo_traveller • gb
8
Pros:

Nice and clean

Cons:

Bed was hard and staff were a little bit miserable

2026-06-25 • via Nuitee
W
Walid • solo_traveller • fr
7
2026-06-25 • via Nuitee
M
Merwes • couple • gb
4
Cons:

The bed was small and the sliding window wasn’t working properly I couldn’t able to to open . It was extremely hot and I left the hotel in middle of the night which I have paid for

2026-06-24 • via Nuitee
C
Colin • couple • gb
6
2026-06-24 • via Nuitee
G
Gagan • family_with_children • gb
9
2026-06-24 • via Nuitee
C
Coatman • solo_traveller • fr
10
Ideal enroute stop over
Pros:

Very helpful when we arrived later than planned

Cons:

Nothing

2026-06-24 • via Nuitee
K
Kris • couple • gb
10
My stay was very nice, I went for one day and stayed for 2 days, the weather was beautiful
Pros:

first of all, very nice service, friendly people, I will definitely come back there, nice garden with a bar

Cons:

no TV in the room, no reception, weak shower

2026-06-23 • via Nuitee
S
Sebastian • family_with_children • gb
8
2026-06-23 • via Nuitee
S
Sikandar • family_with_children • gb
9
Amazing
Pros:

Amazing

Cons:

Parking is very good rooms very clean

2026-06-23 • via Nuitee
L
Lee • family_with_children • gb
7
2026-06-22 • via Nuitee
A
Aaliyah • couple • gb
5
2026-06-22 • via Nuitee
W
webbe • solo_traveller • gb
3
Should have brought my earplugs !
Pros:

My stay was cheap and the hotel decore reflected that

Cons:

The Hotel decor was very dated, and there was a smell of damp from the carpet. Beside that I didn’t expect much because it was a cheap last-minute stay. I was mostly disappointed because the walls were very thin, I didn’t get much sleep because the couple next in the room decided they didn’t want to sleep either! There was allot of loud moaning and banging for most of the night! I don’t care if people want to enjoy themselves I just don't want to hear it in my room !

2026-06-22 • via Nuitee