Heathlands Hotel Bournemouth

Hotels
Britannia Hotels
6.6 (174 reviews)
Grove Road, East Cliff, Bournemouth, England, BH1 3AY , Bournemouth , GB

Pets allowed

Facilities

Meeting rooms
Front entrance ramp
Parasailing nearby
Free WiFi
24-hour front desk
Garden
Wheelchair accessible
Elevator
Golfing nearby
Surfing/bodyboarding nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Cons:
Stale cigarette smell
Outdated facilities

Categories

Cleanliness
4.4
The hotel is outdated, and there were cleanliness issues such as stale cigarette smell and grime in bathrooms.
Service
8.4
Staff were generally congenial, helpful, and polite throughout the stay.
Location
8.4
Great location for local attractions, including close proximity to the beach.
Room Quality
5.9
Rooms were spacious but in need of updates and improvements; some lacked necessary amenities.
Amenities
6.4
Basic amenities available; however, some items like a safe and better bathroom products were missing.
Value for Money
6.9
Considering the price, the experience was reasonable, though many areas could improve.
Food and Beverage
5.9
Food was adequate but unremarkable, typical for buffet-style offerings.
Overall Experience
6.5
Overall experience aligned with budget expectations, but significant improvements needed for better satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:45

Property Description

Experience the charm of Heathlands Hotel Bournemouth, where comfort meets convenience just moments from the beach.

Relaxing Atmosphere
Unwind in one of our 130 uniquely furnished guestrooms, designed to provide a cozy sanctuary. Enjoy complimentary wireless internet access to stay connected, while our daily housekeeping ensures a welcoming environment throughout your stay.

Culinary Delights
Savor delectable meals at The Pavilion Restaurant, where breakfast and evening dining promise satisfaction. After a day of exploration, relax with a drink at our inviting bar/lounge, offering the perfect ambiance for unwinding.

Prime Location
Nestled in Bournemouth City Centre, our hotel is a short stroll from stunning beaches, cultural attractions, and vibrant nightlife. From the Bournemouth Pavilion Theatre to picturesque gardens, you’ll discover the best of the area at your doorstep.

Book your stay at Heathlands Hotel Bournemouth today for an unforgettable getaway!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BOH

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

6.6
Based on 174 reviews
Cleanliness: 4.4
Service: 8.4
Location: 8.4
Room Quality: 5.9
Amenities: 6.4
Value for Money: 6.9
Food and Beverage: 5.9
Overall Experience: 6.5
I
Idaraesit solo_traveller gb
7
Overall, I had a pleasant stay. The excellent location, peaceful atmosphere and outstanding staff made up for the proper
Pros:

Great location, within walking distance of both the beach and the town centre. The area was quiet, making it perfect for relaxing, and the staff were exceptionally friendly, helpful and welcoming.

Cons:

The rooms and bathrooms felt quite dated, with some signs of wear and tear. The windows were also difficult to open and close, which was inconvenient.

2026-07-25 via Nuitee
A
Alan couple gb
7
2026-07-25 via Nuitee
A
Alexa solo_traveller hu
6
Cons:

A szoba koszos volt, amikor megérkeztünk.
A parkoló elhelyezkedése nem egyértelmű.
A víznyomás nagyon gyenge.

2026-07-25 via Nuitee
A
Artur solo_traveller gb
8
Pros:

Lokalizacja

Cons:

Skrzypiące łożko

2026-07-25 via Nuitee
A
alan couple gb
7
Very enjoyable
Pros:

Location

Cons:

Not a lot

2026-07-25 via Nuitee
R
Richard couple gb
2
Couldn’t wait to change hotels
Pros:

Quiet

Cons:

Like being in a oven in the room had hardly any sleep

2026-07-24 via Nuitee
N
Naji couple gb
9
Pros:

Thank you very much it’s not buddies

Cons:

It’s okay everything is normal as any hotels

2026-07-24 via Nuitee
E
Ecaterina family_with_children gb
6
2026-07-24 via Nuitee
K
Kamaal couple de
3
Very unhappy stay
Cons:

The rooms are old, windows couldn't open properly so the room was really hot. Seems like the hotel never had a renovation. Online photos of the hotel is not the same in reality, misleading.

2026-07-23 via Nuitee
O
Olivier family_with_children ch
6
2026-07-23 via Nuitee
M
Monica family_with_children za
7
It was great
Pros:

The breakfast was good, with nice variety

Cons:

Nothing actually

2026-07-23 via Nuitee
V
Vicki Robinson solo_traveller je
6
Pleasant
Pros:

The staff were friendly and helpful, especially the male manager, didn't get his name.

Cons:

I was given indication that under my exceptional circumstances, (my wife suffered a stroke whilst undergoing an operation and I needed to adjust my stay until she was ready to travel), that if I booked more nights than I needed the hotel would refund any unused nights, this amounted to 1 night but because I had booked through booking.com, they were unable to do this.

2026-07-23 via Nuitee
M
Malgorzata family_with_children gb
5
Było sympatycznie
Pros:

Śniadanie ok

Cons:

Meble zużyte i zniszczone ale można to przeżyć

2026-07-23 via Nuitee
S
Sydney couple bm
7
2026-07-22 via Nuitee
O
Oleksandr family_with_children gb
8
2026-07-22 via Nuitee
M
Mathew couple gb
10
Good for a little break :)
Pros:

Great location
Nice staff
Peaceful

Cons:

N/a

2026-07-22 via Nuitee
R
Robert extended_group gb
6
2026-07-22 via Nuitee
J
John couple gb
2
Very poor worst stay in a hotel
Cons:

Very poor fire hazard doors didnt fit , very hot and poor , dated room

2026-07-20 via Nuitee
Оксана couple gb
5
Старий номери ,невеликий , але чистий і парковка, столики з парасольками на та ресторан -це добре
Pros:

Дерева сподобалися навколо парковки, столики з парасольками , конференц-зал з телевізором , де футбол дивилися , бар сподобався , обстановка внизу гарна з шкіряними диванами і зручно сидіти , круасани в столовій смачні та сніданок був смачний , новенькі білі рушники та постіль біленька гарна і чистота в номері ,чайник новий , парковка зручна , розміщення в тиші і немає шуму , до моря відносно недалеко

Cons:

Не сподобався номер , бо дуже старе все : ванна аж жовта така старезна , ліжко замале для двох, стіни старі і потріскані , стеля відвалювалася ( такі тріщини ), вікна не відкриваються , лише на Форточку це замало , бо дуже жара і немає кондиціонера , коври старезні і дають запах , двері у ванній побиті в одному місці , умивальник у спальні , терміново потрібен ремонт у номері і заміна ванни на душ, та умивальник у ванній , а не у спальні

2026-07-20 via Nuitee
D
Doetie family_with_children nl
5
Redelijke accomodatie
Pros:

De locatie

Cons:

Simpele accomodatie, alles redelijk.

2026-07-20 via Nuitee