Heathlands Hotel Bournemouth

Hotels
•
Britannia Hotels
6.6 (174 reviews)
Grove Road, East Cliff, Bournemouth, England, BH1 3AY , Bournemouth , GB
44-8-712220049

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Pets allowed

Facilities

Meeting rooms
Front entrance ramp
Parasailing nearby
Free WiFi
24-hour front desk
Garden
Wheelchair accessible
Elevator
Golfing nearby
Surfing/bodyboarding nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Cons:
Stale cigarette smell
Outdated facilities

Categories

Cleanliness
4.4
The hotel is outdated, and there were cleanliness issues such as stale cigarette smell and grime in bathrooms.
Service
8.4
Staff were generally congenial, helpful, and polite throughout the stay.
Location
8.4
Great location for local attractions, including close proximity to the beach.
Room Quality
5.9
Rooms were spacious but in need of updates and improvements; some lacked necessary amenities.
Amenities
6.4
Basic amenities available; however, some items like a safe and better bathroom products were missing.
Value for Money
6.9
Considering the price, the experience was reasonable, though many areas could improve.
Food and Beverage
5.9
Food was adequate but unremarkable, typical for buffet-style offerings.
Overall Experience
6.5
Overall experience aligned with budget expectations, but significant improvements needed for better satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:45

Property Description

Experience the charm of Heathlands Hotel Bournemouth, where comfort meets convenience just moments from the beach.

Relaxing Atmosphere
Unwind in one of our 130 uniquely furnished guestrooms, designed to provide a cozy sanctuary. Enjoy complimentary wireless internet access to stay connected, while our daily housekeeping ensures a welcoming environment throughout your stay.

Culinary Delights
Savor delectable meals at The Pavilion Restaurant, where breakfast and evening dining promise satisfaction. After a day of exploration, relax with a drink at our inviting bar/lounge, offering the perfect ambiance for unwinding.

Prime Location
Nestled in Bournemouth City Centre, our hotel is a short stroll from stunning beaches, cultural attractions, and vibrant nightlife. From the Bournemouth Pavilion Theatre to picturesque gardens, you’ll discover the best of the area at your doorstep.

Book your stay at Heathlands Hotel Bournemouth today for an unforgettable getaway!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BOH

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

6.6
Based on 174 reviews
Cleanliness: 4.4
Service: 8.4
Location: 8.4
Room Quality: 5.9
Amenities: 6.4
Value for Money: 6.9
Food and Beverage: 5.9
Overall Experience: 6.5
S
Steve • solo_traveller • gb
5
2026-05-16 • via Nuitee
R
Robert • solo_traveller • gb
8
2026-05-16 • via Nuitee
B
Ben • solo_traveller • gb
6
2026-05-16 • via Nuitee
C
Chioma • solo_traveller • gb
4
2026-05-16 • via Nuitee
M
Melanie • solo_traveller • at
6
2026-05-15 • via Nuitee
N
Nigel • solo_traveller • gb
10
Pros:

Excellent polite staff was really happy with my stay

2026-05-15 • via Nuitee
T
Trudi • couple • gb
5
Very reasonable and okay for one night
Pros:

It was a short walk to the sea

Cons:

Difficult to find - not very good instructions - postcode takes you to totally the wrong place
Very poor breakfast it states a continental breakfast, nasty white bread, croissants, and chocolate croissants in individual wrappers. Worst coffee I’ve ever had.

2026-05-15 • via Nuitee
S
Simon • solo_traveller • gb
1
2026-05-15 • via Nuitee
A
anthony • couple • gb
10
2026-05-14 • via Nuitee
L
Lord ALPHINGTON • solo_traveller • gb
7
Pros:

This is a good hotel in a good location. Rooms were clean if a little dated.

Cons:

The food was good, but the choice seemed less than the last time I stayed. The restaurant coffee isn't how I remember it and best avoided.

2026-05-13 • via Nuitee
S
Sally • solo_traveller • gb
4
Disappointed and especially for the price and having to pay for parking also
Pros:

Was lovely 25 years ago when when we had our wedding reception and night stay there

Cons:

Seems run down , squeaky floors when either my husband or I got up to go to toilet . Needs updating , bed uncomfortable also and having to pay £5 for parking while staying there

2026-05-13 • via Nuitee
G
Gionan • solo_traveller • gb
6
2026-05-12 • via Nuitee
M
Mimnaugh • solo_traveller • gb
5
Pros:

Everything

Cons:

Leaving

2026-05-12 • via Nuitee
C
Carlos • solo_traveller • gb
5
Avoid the function room!
Pros:

Comfy

Cons:

They put me above the function room, incredible noise from a jazz concert starting at 7pm finishing at 1130pm
Don't put customers in rooms near the function room when there's noisy music!
I live in a campervan, so I only booked in for a good soak in a bath tub,, but if I'd booked in for a rest, I would've been furious!
Anyway, I put my headphones on loud to drown out the racket.

2026-05-12 • via Nuitee
A
Ayaz Iqbalbhai • couple • gb
7
2026-05-11 • via Nuitee
S
Simon • solo_traveller • gb
5
Pros:

Location

Cons:

The room was too small and dirty. The bathroom has seem better days. The toilet took 20 minutes to refill. No toilet roll holder and the floor sloped downwards.

2026-05-11 • via Nuitee
J
James • solo_traveller • gb
6
Old, did the job but wouldn’t recommend unless in a pinch or for less than £30pppn
Pros:

Nice Hotel in it’s day

Cons:

Needs modernisation and investment. The extra £5 to park although cheaper than others, still feels a bit bait and switch.

2026-05-11 • via Nuitee
D
Darren • couple • gb
9
Picture perfect Great breakfast
Pros:

Good location

2026-05-11 • via Nuitee
S
Simon • solo_traveller • gb
2
Very disappointed,didn’t feel relaxed there,won’t stay there again
Pros:

Location

Cons:

Staff unwelcoming .Insisted on photo identification,and then doubted the authenticity of the photo id card I had on my phone.Insisted I paid £50 in case of damage caused by my dog.Still waiting for that to go back into my account.Staff were suspicious and unfriendly.TV didn’t work and neither did lift.Worn carpets in room and on stairs.Creaky floors.

2026-05-10 • via Nuitee
M
Menduiña • solo_traveller • gb
8
2026-05-10 • via Nuitee