Heathlands Hotel Bournemouth

Hotels
•
Britannia Hotels
6.6 (174 reviews)
Grove Road, East Cliff, Bournemouth, England, BH1 3AY , Bournemouth , GB
44-8-712220049

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Pets allowed

Facilities

Meeting rooms
Front entrance ramp
Parasailing nearby
Free WiFi
24-hour front desk
Garden
Wheelchair accessible
Elevator
Golfing nearby
Surfing/bodyboarding nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Cons:
Stale cigarette smell
Outdated facilities

Categories

Cleanliness
4.4
The hotel is outdated, and there were cleanliness issues such as stale cigarette smell and grime in bathrooms.
Service
8.4
Staff were generally congenial, helpful, and polite throughout the stay.
Location
8.4
Great location for local attractions, including close proximity to the beach.
Room Quality
5.9
Rooms were spacious but in need of updates and improvements; some lacked necessary amenities.
Amenities
6.4
Basic amenities available; however, some items like a safe and better bathroom products were missing.
Value for Money
6.9
Considering the price, the experience was reasonable, though many areas could improve.
Food and Beverage
5.9
Food was adequate but unremarkable, typical for buffet-style offerings.
Overall Experience
6.5
Overall experience aligned with budget expectations, but significant improvements needed for better satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:45

Property Description

Experience the charm of Heathlands Hotel Bournemouth, where comfort meets convenience just moments from the beach.

Relaxing Atmosphere
Unwind in one of our 130 uniquely furnished guestrooms, designed to provide a cozy sanctuary. Enjoy complimentary wireless internet access to stay connected, while our daily housekeeping ensures a welcoming environment throughout your stay.

Culinary Delights
Savor delectable meals at The Pavilion Restaurant, where breakfast and evening dining promise satisfaction. After a day of exploration, relax with a drink at our inviting bar/lounge, offering the perfect ambiance for unwinding.

Prime Location
Nestled in Bournemouth City Centre, our hotel is a short stroll from stunning beaches, cultural attractions, and vibrant nightlife. From the Bournemouth Pavilion Theatre to picturesque gardens, you’ll discover the best of the area at your doorstep.

Book your stay at Heathlands Hotel Bournemouth today for an unforgettable getaway!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BOH

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

6.6
Based on 174 reviews
Cleanliness: 4.4
Service: 8.4
Location: 8.4
Room Quality: 5.9
Amenities: 6.4
Value for Money: 6.9
Food and Beverage: 5.9
Overall Experience: 6.5
S
Shaun • couple • gb
5
2026-06-06 • via Nuitee
B
Borowiak • solo_traveller • gb
1
Pros:

I think I never booked this hotel again

Cons:

I like I stay only one night000

2026-06-06 • via Nuitee
S
Steve • family_with_children • gb
8
2026-06-06 • via Nuitee
C
Christopher • solo_traveller • gb
8
2026-06-05 • via Nuitee
W
Williams • couple • gb
7
2026-06-04 • via Nuitee
K
Kenia • couple • gb
8
Pros:

This is my second year staying at the hotel, and I love that I can go to the beach with my dog!

2026-06-04 • via Nuitee
M
Muhammad Ali • family_with_children • gb
8
2026-06-03 • via Nuitee
W
Wendy • solo_traveller • gb
7
Good hotel but...
Pros:

Value for money
Comfortable
Good size room

Cons:

The only thing I wasn't happy about was the conversation s going on pretty constantly between the staff, particularly the reception staff, in their own language. I found it very uncomfortable.

2026-06-03 • via Nuitee
S
steve • solo_traveller • gb
8
2026-06-03 • via Nuitee
A
Anthony • solo_traveller • gb
7
Pros:

Convenience to the town centre

Cons:

Bedrooms not serviced

2026-06-02 • via Nuitee
A
Adam • solo_traveller • gb
7
Pros:

Very nice .friendly staff

2026-06-02 • via Nuitee
F
Fran • extended_group • gb
5
Ok for one night
Pros:

The location was perfect within 5 minutes of the beach. Had a nice outside area to sit and have a drink.

Cons:

The breakfast wasn’t great. Rooms really tired could do with renovating.

2026-06-01 • via Nuitee
C
Christine • family_with_children • gb
4
The excessive heat in the room, top floor location and the fire alarm issue really affected our stay
Pros:

The location is excellent for access to the town and the beach and is in a quiet road. Their garden is lovely. The beds were nice and the sheets felt nice. The staff are friendly. Its a budget hotel but still you do pay for the location. There was lots of hot water possibly even a bit too hot.

Cons:

I have fibromyalgia and arthritis which they were told about but they put me on the top floor and the lift to that floor was not working. The room being in the loft space meant that it was excessively hot, we had three fans going constantly in the room and we were still far too hot that we both felt unwell. The shower was the worst I ever had in a hotel, if you wanted a cooler shower there was no water pressure to make this possible. The dressing table was dodgy, if you leant on it it would tip forwards, this needs attaching to the wall as it is a hazard. The fire alarms went off in the night for two nights and we left the building, the fire brigade attended as somebody called them. We could smell weed in the stairwell so somebody must be smoking it in ones of the rooms. I have been here before but had a better room, sorry to say I dont think I will again. Shame as it could be lovely with a bit of money spent on it. I sat in the garden as it was so hot and got injured by getting my skin caught in a broken seat.

2026-06-01 • via Nuitee
A
Albert • family_with_children • gb
9
We had a lovely stay
Pros:

We had a lovely stay at this hotel

2026-06-01 • via Nuitee
S
Shona • couple • gb
8
2026-06-01 • via Nuitee
K
kevin • couple • gb
10
It was excellent
Pros:

The stuff was very polite and the room was just right

2026-06-01 • via Nuitee
D
Diane • extended_group • gb
6
Hotel is very dated, but clean sheets and towels. Bed was uncomfortable, but staff were helpful
Pros:

It was convenient for getting to the venue that were were visiting.

Cons:

The beds were so hard and uncomfortable. Couldn’t sleep, so glad that it was just for one night.
We were told that weekend check out time was 11.00am, but when we got back to our room from breakfast at 10.05 the door key cards didn’t work to let us in, as they are programmed to close at 10.00am during the week days and doesn’t change for 11.00 automatically at weekends. Very inconvenient having to go back to reception to get them unlocked.

2026-06-01 • via Nuitee
R
Roni • solo_traveller • gb
4
2026-05-31 • via Nuitee
D
Diana • solo_traveller • gb
7
Pros:

It is close to the beach.

Cons:

1.One of the ladies from reception was very unfriendly. When we arrived, nobody was at the reception and we were waiting. She was on her way to reception, and I saw in her face how annoyed she was seeing us waiting. The next morning, she didn't reply to "good morning."
2. The rooms look more beautiful in the pictures.

2026-05-31 • via Nuitee
F
Florentina • solo_traveller • gb
9
2026-05-31 • via Nuitee