Hotel Paulette

Hotels
Independent
9.2 (44 reviews)
12/14 Rue de la Champmesle, Rouen, Seine-maritime, 76000 , Rouen , FR

Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Smoke-free property

Review Highlights

Pros:
Great location
Comfortable stay
Friendly service
Cons:
Room size smaller than expected
Humidity in hallways

Categories

Cleanliness
8.44
There is mention of humidity in the hallways, which indicates an area for improvement.
Service
9.91
The service is described as very good, indicating a positive sentiment.
Location
9.95
The location is described as incredible, highlighting its convenience.
Room Quality
8.4
The room size is standard for Europe, functional for two, but could be larger.
Amenities
8.93
The availability of coffee and snacks in the morning is a positive aspect.
Value for Money
9.39
Given the location and service, the value for money appears favorable.
Food and Beverage
8.94
Basic breakfast options are available and appreciated.
Overall Experience
9.61
The overall experience is favorable despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:13

Property Description

Discover the charm of Rouen at Hotel Paulette, where modern comfort meets local allure.

Delicious Buffet Breakfasts Start your day right with our delightful buffet breakfasts on weekdays from 7:00 AM to 9:30 AM and weekends from 8:00 AM to 10:00 AM—available for a small fee.

Comfortable Accommodations Unwind in one of our 22 air-conditioned guest rooms, featuring complimentary Wi-Fi, satellite programming, and private bathrooms equipped with hair dryers and essential toiletries for your convenience.

Prime Location Enjoy being just a short stroll from iconic attractions such as the Rouen Cathedral and the Rouen Opera House, allowing you to soak in the rich history and vibrant culture of the city.

Make your reservation today at Hotel Paulette and experience the best of Rouen!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: URO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9.2
Based on 44 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.95
Room Quality: 8.4
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 8.94
Overall Experience: 9.61
A
Alejandro partner
8
Pros:

Me gusto todo, excepto el tamaño de la habitación; es el estándar de Europa; llevábamos 5 hoteles antes en otros lugares con mayor espacio; pero aun así es funcional para dos personas; no nos quejamos y el hotel esta cómodo para llegar, dormir cómodo, despertar con cafe y algunos aperitivos de desayuno. El trato muy bueno; se guarda un poco de humedad en los pasillos, podrían trabajar en ello. La localización increíble a lado del Sena.

2025-08-10 via Nuitee
J
Jeremy
2
Pros:

Très bruyant

2025-06-20 via Nuitee
R
Robert partner
4
Pros:

Room ridiculously small. Cleaning staff regularly blocked the very small lift with large bundles of used towels and bedding.
Good parking at Opera nearby.

2025-06-17 via Nuitee
P
Patrick partner
8
Pros:

Gutes Restaurant, aber es kann nachts sehr laut werden. Auch das Getränke und Essen nicht auf dem Zimmer gestattet sind, finde ich nicht ok. Wir waren nur eine Nacht da, deswegen war es ok - trotzdem komisch das nur per Zettel im Hotel zu kommentieren.

2025-06-15 via Nuitee
M
Matthew
10
Definitely recommend
Pros:

Great location in centre of city with good rooms, modern bathrooms, air con and superb breakfast

2025-06-12 via Nuitee
K
Kim
6
Pros:

The hôtel was nicely decorated. The bed wasn’t very comfortable and the bathroom was really cramped. My tall husband could barely shower in it and there was zero counter space

2025-05-10 via Nuitee
R
Robert
8
Tiny Tim Hotel
Pros:

Tiny rooms, very clean but very small

2025-04-15 via Nuitee
D
DEBORA
10
Hotel limpo, confortável, renovado e bem localizad
Pros:

Hotel bonito, muito limpo, renovado e muito bem localizado no centro de Rouen. Ao lado da catedral e à estação de metrô, bem como do Rio Sena. Cama e chuveiro excelentes. Toalhas de banho novas e de qualidade.
Ao fazer essa reserva, cometi um erro e o hotel foi muito prestativo em ajudar e corrigir o erro sem custo adicional. Agradeço muito a prestatividade da equipe.

2025-04-14 via Nuitee
V
Verified traveler
8
Pros:

Chambre récente et literie confortable, excellent petit déjeuner !
Par contre la chambre est exiguë, notamment l'accès sdb/toilettes.

2025-04-14 via Nuitee
W
Warren C
8
Pros:

Lovely city two hours outside of Paris.
Rouen Cathedral beautiful and changes color depending on time of day. Magical.

2025-04-02 via Nuitee
A
Arnaud
10
Excellent
Pros:

Superbe déco, très propre et bien situé. Personnel agréable sans êre oppressant.
Excellent petit-déjeuner avec une belle sélection et même du fait maison, prix très raisonnable. Nous reviendrons!

2025-03-30 via Nuitee
K
Karoline family
10
Pros:

We had a wonderful stay at Hotel Paulette! It was so close to shopping. The breakfast was delicious. And the staff was great! Would highly recommend!

2025-02-07 via Nuitee
K
Karen F
8
Pros:

The location was convenient to walk to the historic sites. Parking is available around the corner. The room was tight however it was very clean and the staff was very friendly.

2025-01-20 via Nuitee
C
Céline
10
Parfait!
Pros:

Un hotel ou je retourne toujours avec plasir lors de ma venue à Rouen. J'aime le côté cocon de la chambre, attention néanmoins au personne de plus de 1m60 dans la chambre 42 la mansarde de la douche peut-être inconfortable.

2024-12-16 via Nuitee
J
Joe and Tiffany partner
10
Pros:

Friendly staff. Great accommodations. Super comfortable.

2024-11-25 via Nuitee
H
Helaine
10
Estadia agradável
Pros:

Muito boa estadia, apesar do quarto/banheiro serem pequenos foi suficiente para uma pessoa, muito limpo e recém reformado. Excelente localização. Pessoal muito simpático.

2024-11-24 via Nuitee
S
sharon
10
Pros:

Very lovely classic French little hotel. Definitely return here. Great stay.

2024-10-23 via Nuitee
V
Verified traveler
8
Pros:

Very nicely located. Great breakfast. Very nice staff. Very walkable. Cute and comfortable rooms.
I suggest booking a room on the top floor as I had some issues with noise. The hotel staff promptly addressed my concerns.
Overall, a pleasant stay.

2024-09-27 via Nuitee
V
Verified traveler
8
Pros:

Room clean, convenient to historic area and TINY.

2024-09-21 via Nuitee
M
Martin family_with_children
10
Pros:

Lovely small hotel, stylish decor, friendly and helpful staff. Excellent breakfast. Short walk from the cathedral. Decent underground car park close by. Will definitely return!

2024-09-01 via Nuitee