Sorell Hotel Rigiblick - Studios & Spa Suites

Hotels
Sorell Hotels
7.9 (54 reviews)
Germaniastrasse 99 , Zürich , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Beautiful location
Great views
Cons:
Poor cleanliness
Lack of staff

Categories

Cleanliness
5.9
Numerous reviews highlight issues with dirt and lack of cleaning.
Service
7.87
Mixed sentiments; lack of staff and issues during wedding coordination noted.
Location
10
Location was consistently praised for its beauty and tranquility.
Room Quality
7.86
Rooms described as large but outdated and not clean.
Amenities
6.9
The hotel advertised as a spa but lacked spa facilities.
Value for Money
6.86
High prices with poor service and amenities lead to a poor value perception.
Food and Beverage
8.91
Limited restaurant availability; specifics not discussed in reviews.
Overall Experience
8.9
Overall dissatisfaction due to numerous service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:32

Property Description

Spectacular Panoramic Views
The Sorell Hotel Rigiblick offers breathtaking panoramic views of Zurich, Lake Zurich, and the Alps, providing a picturesque backdrop for your stay.

Convenient Location and Accessibility
Located high above Zurich's skyline, the hotel is well-connected by public transport, ensuring easy access to the city center and main train station within minutes.

Exceptional Dining and Services
Indulge in exquisite cuisine at the hotel's restaurant partner led by Swiss Chef Vreni Giger. Additionally, the attentive staff is ready to personalize your stay, including stocking your refrigerator for a customized breakfast experience.

Experience luxury, convenience, and culinary delights at Sorell Hotel Rigiblick.

Important information:

Please note that reception is not open on Sundays and Mondays. If you arrive on one of these days, please inform the hotel about the exact time of your arrival.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 54 reviews
Cleanliness: 5.9
Service: 7.87
Location: 10
Room Quality: 7.86
Amenities: 6.9
Value for Money: 6.86
Food and Beverage: 8.91
Overall Experience: 8.9
D
Dennis couple nl
9
2025-12-07 via Nuitee
M
Martin couple ch
2
Cons:

Wir mussten uns selber einchecken auf einer alten und falsch konfigurierten Tastatur.
Wir hatten in den 4 Tagen niemanden vom Hotel gesehen.
Alles war schmutzig. Nicht nur gerade nicht gereinigt, sondern mit einer alte Schmutz- und Staubschicht auf dem Boden und im Küchenbereich. Das Sofa war fleckig mit einem Präservativ in einer Ritze.
Das System der Lichtschalter ist völlig blödsinnig und schwer zu durchschauen.
Nie wieder !

2025-11-27 via Nuitee
M
Michael R. solo_traveller ch
3
Rustikale Ruhe, überteuert
Pros:

Die Lage ist aussergewöhnlich mit einem wunderbaren Blick und sehr ruhig

Cons:

Kein Personal, Self Check-in - hat nicht funktioniert. Durch telefonische Kontaktaufnahme gelang der Check-in letztlich
das Zimmer ist gross, aber reichlich abgewohnt und nicht sauber; Preis und Leistung ausser Verhältnis.
Die Parkgarage am Hotel kostet über Nacht 62.00 Fr.
Eine Vergünstigung für Hotelgäste gibt es nicht

2025-11-12 via Nuitee
A
Anja family_with_children de
10
2025-10-13 via Nuitee
B
Benno couple ch
9
2025-10-12 via Nuitee
L
Louise couple gb
2
Disappointing
Pros:

The location is beautiful - with access to a forest walk above and easy access to the city centre and old town

Cons:

The blurb didn’t state it was a self service hotel where you have to activate your key daily, spend time on the phone trying to get through to a remote receptionist who unapologetically does not empathise that it is advertised as a spa hotel. No spa, or spa facilities in our room or in the general hotel. The restaurant is open on certain days only. Our room was far from ready post check in time.

2025-10-02 via Nuitee
C
Christine couple ch
10
2025-09-18 via Nuitee
family_with_children ch
10
2025-09-06 via Nuitee
S
Simon couple ch
10
2025-08-29 via Nuitee
E
Elisabeth couple ch
9
Pros:

die Aussicht auf die Stadt
cooles Ambiente

Cons:

self Check in, wir haben niemanden gesehen

2025-07-27 via Nuitee
T
Tokelo solo_traveller de
8
2025-07-23 via Nuitee
D
Dr. Dr. Achim solo_traveller de
9
2025-07-19 via Nuitee
couple ch
10
Pros:

An amazing, clean place with an exceptional view, surrounded by nature.

Cons:

We recently celebrated our wedding at your venue and wish to raise a couple of concerns regarding the coordination and service we experienced.

The night before the wedding, two bees entered our room. When we contacted reception, they told us they were afraid of the bees and that we would have to wait half an hour for someone to come and help remove them. This was quite unsettling, especially on the eve of such an important occasion.

On the day of the wedding, the hairdresser we hired arrived on time and asked at reception for the bride by name. He was told there was no guest by that name, so he waited on the terrace for nearly an hour without anyone informing us. When we asked staff if someone had arrived to do the bride’s hair, they incorrectly told us someone had just arrived 10 minutes earlier, when in fact he had been waiting for almost an hour.

To make matters worse, when we followed up again, the same reception staff member dismissed our concern with a disrespectful gesture and told us to “calm down,” which we found entirely inappropriate on such an important and emotional day!

This miscommunication and attitude caused unnecessary stress and almost resulted in the bride missing her hair appointment. In fact, there was not enough time to properly close the buttons on the bride’s dress.

Aside from these two individuals at reception, the rest of the staff treated us Wonderfully and we felt like Family. We sincerely thank everyone who truly contributed to making everything perfect.

We hope this feedback will help improve coordination and professionalism for future events.

2025-07-15 via Nuitee
S
Simon couple ch
3
Not a spa & zero staff at the hotel
Pros:

Nice location

Cons:

No staff. None. Zero.
And not a spa.

2025-07-14 via Nuitee
J
Jan review category business travellers se
7
Perfect stay in Zurich if you prefer good views rather than city noice. Very easy to commute
Pros:

I did like the location very much and the rooms where nice and quiet with great views.

Cons:

The initial cleaning was not great and found a lot of hairs in the shower area even on the walls. Also the keys was very sensitive of being off magneticed and I was forced to get my keys enabled every day.

2025-07-12 via Nuitee
M
Mirzan young couple al
7
Good
2025-06-29 via Nuitee
K
Kinga young couple nl
7
Good
2025-06-22 via Nuitee
M
Melinda young couple us
7
Good
Pros:

Beautiful property

Cons:

Poor air conditioning. Room was hot

2025-06-21 via Nuitee
O
Oleksandr young couple ua
7
Good
2025-06-20 via Nuitee
V
Valentine young couple us
4
Not as “boutique” as they think. Not as lovely as I remembered
Pros:

Location

Cons:

Hotel very worn and tired in year since i last stayed. Not very clean

2025-05-24 via Nuitee