Mercure Paris Ouest Saint Germain

Hotels
•
Mercure
7.8 (195 reviews)
11 avenue des Loges , Saint-Germain-en-Laye , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Cons:
Poor cleanliness
Lack of amenities
Noisy environments

Categories

Cleanliness
6.69
Multiple reviews mentioned poor cleanliness and maintenance issues.
Service
8.66
Generally positive comments on staff friendliness, but some mentioned unprofessional behavior.
Location
8.7
Convenient access to transport and central areas, though some noted issues with external surroundings.
Room Quality
7.65
Some rooms were comfortable and well-maintained, others reported issues such as outdated facilities.
Amenities
7.68
The hotel offers basic amenities, but some guests mentioned lack of certain facilities like mini bars.
Value for Money
7.64
Perceived as overpriced for the quality of accommodations provided.
Food and Beverage
6.69
Breakfast received mixed feedback regarding quality and availability.
Overall Experience
8.66
Overall, guests had a satisfactory experience but highlighted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:12

Property Description

Luxurious Accommodation

Situated near Château de Saint-Germain-en-Laye, Mercure Paris Ouest Saint Germain offers comfortable rooms with cosy decoration, ensuring a relaxing stay.

Exquisite Dining Experience

Indulge in cocktails at 11.78, the hotel's bar, and savor the delightful flavors in a chic and inviting atmosphere.

Convenient Amenities

Benefit from free public parking, allowing easy exploration of the Ile de France region by car, and enjoy the assistance of the friendly staff available 24/7 to enhance your stay.

Experience luxury and convenience at Mercure Paris Ouest Saint Germain - book your stay now!

Important information:

Please note the onsite bar is closed on weekends and public holidays.

Please note that children under 12 years old can enjoy breakfast for free.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 195 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 6.69
Overall Experience: 8.66
P
Pierre • couple • fr
4
2026-04-11 • via Nuitee
M
Mark • family_with_children • fr
8
Pros:

Great location. Completely renovated since my last visit

2026-04-11 • via Nuitee
R
rene • couple • fr
8
2026-04-08 • via Nuitee
L
Ludvie-Ycette • solo_traveller • fr
7
2026-04-06 • via Nuitee
E
Evelyne • family_with_children • fr
8
Pros:

Un séjour agréable .l'hôtel était bien situé par rapport au centre de saint germain donc très pratique.

Cons:

La salle de bain trop petite . Le pommeau de douche n'était pas réglable ( système bloqué)

2026-04-06 • via Nuitee
S
Sandrine C • family_with_children • fr
9
Confort
Pros:

Hôtel très confortable et bien situé. Un bon rapport qualité prix

2026-04-05 • via Nuitee
M
Michel • couple • fr
6
2026-03-30 • via Nuitee
S
simonnet carole • family_with_children • fr
9
Cons:

Je trouve que le prix du petit déjeuner est excessif 20 euros

2026-03-27 • via Nuitee
P
Pelissier Jacques • couple • fr
8
bon séjour
Cons:

petits déjeuners trop chers pour ce qui est proposé, et que l'on retrouve partout

2026-03-24 • via Nuitee
N
nicolas • couple • fr
2
Déçus
Pros:

Le personnel

Cons:

Le restaurant
Impossible de garer la voiture même loin
Pas de Pichet d’eau dans la chambre
Une vieille bouilloire et du café lyophilisé
Traînée blanche sur les rideaux

2026-03-21 • via Nuitee
A
Aboui • family_with_children • fr
10
2026-03-18 • via Nuitee
A
Alexis • couple • fr
8
2026-03-16 • via Nuitee
C
Charlene • couple • fr
8
Séjour correct
Pros:

La literie et le restaurant

Cons:

La salle de bain : pas de pression, miroir et douche très petite
Le parking très, trop petit !!!

2026-03-10 • via Nuitee
T
Thomas • solo_traveller • gb
7
2026-03-04 • via Nuitee
E
Esmée • family_with_children • nl
2
2026-03-03 • via Nuitee
K
KISLY • solo_traveller • gr
10
2026-02-22 • via Nuitee
A
Antonio • solo_traveller • cz
5
Bastante decepcionante para un hotel de 4 estrellas
Pros:

Localizacion aceptable, a unos 10 minutos del centro de la ciudad. Personal agradable.

Cons:

El hotel no es para mi gusto un hotel de 4 estrellas. La habitacion era pequeña y de aspecto pobre. Por ejemplo no tenia ni una silla para colocar mi maleta de ropa, tuve que poner la maleta en el suelo. El baño y el aseo muy pequeño. Ademas, el hotel estaba todo embarrado, fue un dia con lluvia y no era posible aparcar el coche en el parking sin mancharse los zapatos. Otra cosa que me molesto muchisimo fue llegue a las 22.00 de la noche y dado que la cocina estaba cerrada, el hotel no fue capaz ni siquiera de prepararme un bocadillo o un sandwich para cenar. Tuve que salir y caminar hasta el centro de la ciudad para poder cenar algo. Creo que un hotel de este tipo al menos deberia tener un minimo de snacks para la noche (como minimo una maquina para comprar sandwich, patatas fritas, etc).

2026-02-10 • via Nuitee
L
Lina • couple • fr
9
2026-01-23 • via Nuitee
C
Carlo • solo_traveller • it
7
Ok
Pros:

C’ero stato qualche anno fa e lo avevo recensito negativamente, tornato ora, completamente ristrutturato, la camera al terzo piano grazie ad un upgrade è stata bella e la colazione OK.

Cons:

Posizione e strada sterrata da fare a piedi, avendo piovuto, non è stato il massimo.

2026-01-20 • via Nuitee
L
Leila • family_with_children • fr
10
2026-01-20 • via Nuitee