Plaza Hotel and Suites

Hotels
•
Agrisal
8.9 (1005 reviews)
89 Ave. Norte y 11 Calle Pte. Colonia Escalon , San Salvador , sv

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Issues with cleanliness in rooms
Some amenities dated or requiring maintenance

Categories

Cleanliness
8.04
Some issues mentioned about the bathroom details and soap quality.
Service
9.51
Guests highlighted the commitment of the staff to ensure customer satisfaction.
Location
9.55
Multiple reviews praised the good location of the hotel.
Room Quality
8
Some dated rooms reported and issues with cleanliness noted.
Amenities
9.03
Amenities were good, but some repairs are needed as per review.
Value for Money
8.99
General value perception is positive, despite some payment process issues.
Food and Beverage
9.04
Breakfast was generally praised, though some variety issues were noted.
Overall Experience
9.01
Overall experiences were positive, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:26

Property Description

Luxurious Accommodation with Top-Notch Amenities

1. Relaxation and Recreation: Dive into relaxation at the outdoor swimming pool or work up a sweat in the fitness centre. Unwind in the garden or pamper yourself in the sauna for the ultimate rejuvenation experience.

2. Modern Comforts: Enjoy a comfortable stay in air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and a private bathroom. Stay connected with free WiFi and indulge in room service for a truly luxurious experience.

3. Dining and Views: Delight in city views from the terrace, savor a delicious meal at the on-site restaurant, or unwind with a drink at the bar. The 24-hour front desk is at your service to ensure a seamless stay.

Experience luxury and convenience at Plaza Hotel and Suites. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.9
Based on 1005 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8
Amenities: 9.03
Value for Money: 8.99
Food and Beverage: 9.04
Overall Experience: 9.01
M
Max Fernando • couple • gt
10
2026-03-07 • via Nuitee
M
Maria Alejandra • family_with_children • gt
9
2026-03-07 • via Nuitee
P
PABLO • family_with_children • sv
8
Cons:

Que me hicieron un cobro extra

2026-03-06 • via Nuitee
S
SONIATELLO • couple • es
9
2026-03-05 • via Nuitee
E
Estuardo • couple • gt
10
2026-03-04 • via Nuitee
E
EDWIN • extended_group • hn
10
Pros:

Ubicación excelente y el desayuno espectacular

2026-03-04 • via Nuitee
J
JOÃO CARLOS • couple • br
10
maravilhosa
Pros:

Café da manhã, localização, ambiente ligado ao Hilton, os atendentes super educados e atenciosos.

2026-03-03 • via Nuitee
E
Evelyn • couple • us
7
Good location in the city and nice staff.
Pros:

The property was nice but the bathroom really needs to be remodeled. Its outdated and the location of hotel rooms are far from the Hilton and the parking is far about a 5 minute walk. And to get to the parking we had to pass many vendors promoting the FIFA not convenient to have a big crowd.

Cons:

The parking was far and having to pass all the vendors to get to the room.

2026-03-03 • via Nuitee
Z
Zilma • couple • br
10
2026-03-03 • via Nuitee
L
Luis Alejandro • extended_group • gt
10
confortable
Pros:

bien

2026-03-03 • via Nuitee
P
Paulo Affonso Moreira • family_with_children • br
10
2026-03-02 • via Nuitee
J
Juan • family_with_children • gt
10
Perfect
Pros:

Location, amenities, breakfast

Cons:

It was slightly confusing to understand where to park

2026-03-02 • via Nuitee
S
Staben • family_with_children • sv
9
2026-03-02 • via Nuitee
H
Hernandez • couple • us
10
2026-03-02 • via Nuitee
M
Mariandree • family_with_children • gt
10
Pros:

Excelente la atención al cliente, la comida muy buena y la limpieza de las habitaciones.

2026-03-02 • via Nuitee
A
Argentina • extended_group • sv
10
2026-02-26 • via Nuitee
H
Heidi • solo_traveller • gt
1
2026-02-26 • via Nuitee
J
Josefa • family_with_children • es
8
Calidad precio es excelente.
Pros:

El desayuno muy bueno. El hotel está muy bien. Tuvimos que ir dos veces a recepción, porque las llaves de la habitación se había desprogramado. La habitación muy amplia.

Cons:

No me gustó el baño. Muy estrecho y me parece horrible el ruido que hace el extractor de aire cuando enciendes la luz del baño. Tenía la habitación 265, pero en la habitación de mís hijos (habitación 254) tenían el mismo problema.

2026-02-25 • via Nuitee
P
Parip • family_with_children • us
7
Decent rooms and good location
Pros:

Location, value and facilities.

Cons:

Location and instructions on Booking.com weren't accurate. This is the same hotel (check-in, parking etc) as Hilton, but the building is in the back and you have to go through Hilton to access it (at least when we stayed there Feb 2026)

2026-02-24 • via Nuitee
R
Ricardo • couple • gt
9
2026-02-24 • via Nuitee