Plaza Hotel and Suites

Hotels
•
Agrisal
8.9 (1112 reviews)
89 Ave. Norte y 11 Calle Pte. Colonia Escalon , San Salvador , sv

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Issues with cleanliness in rooms
Some amenities dated or requiring maintenance

Categories

Cleanliness
8.04
Some issues mentioned about the bathroom details and soap quality.
Service
9.51
Guests highlighted the commitment of the staff to ensure customer satisfaction.
Location
9.55
Multiple reviews praised the good location of the hotel.
Room Quality
8
Some dated rooms reported and issues with cleanliness noted.
Amenities
9.03
Amenities were good, but some repairs are needed as per review.
Value for Money
8.99
General value perception is positive, despite some payment process issues.
Food and Beverage
9.04
Breakfast was generally praised, though some variety issues were noted.
Overall Experience
9.01
Overall experiences were positive, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:26

Property Description

Luxurious Accommodation with Top-Notch Amenities

1. Relaxation and Recreation: Dive into relaxation at the outdoor swimming pool or work up a sweat in the fitness centre. Unwind in the garden or pamper yourself in the sauna for the ultimate rejuvenation experience.

2. Modern Comforts: Enjoy a comfortable stay in air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and a private bathroom. Stay connected with free WiFi and indulge in room service for a truly luxurious experience.

3. Dining and Views: Delight in city views from the terrace, savor a delicious meal at the on-site restaurant, or unwind with a drink at the bar. The 24-hour front desk is at your service to ensure a seamless stay.

Experience luxury and convenience at Plaza Hotel and Suites. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.9
Based on 1112 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8
Amenities: 9.03
Value for Money: 8.99
Food and Beverage: 9.04
Overall Experience: 9.01
F
Fernando • solo_traveller • gt
9
Pros:

Lo tranquilo y accesible que es

2026-06-27 • via Nuitee
R
Reinaldo • solo_traveller • us
6
Pros:

The location and the rooms are ok. This time the house keeping forgot towels. The online room service was not the best this time.
I hope they improve so I will return and give a better rate.

Cons:

Online room service.

2026-06-25 • via Nuitee
M
Mauricio • couple • co
9
Descanso comodo, agradable instalaciones.
Pros:

En terminos generales el personal es amable y atento. En recepcion fueron increiblemente amables en cada una de nuestras interacciones. Los platos del restaurante muy agradables, mariscos frescos muy bien preparados!

Cons:

Que por misma sugerencia del personal nos aconsejaron cancelar de manera diaria los consumos realizados ya que se presenta con alguna frecuencia que los cargos contienen errores. No hay agua caliente en las habitaciones.

2026-06-23 • via Nuitee
X
Xavier • couple • gt
10
2026-06-22 • via Nuitee
J
Jorge • couple • gt
8
2026-06-15 • via Nuitee
V
Victor • couple • gt
10
2026-06-12 • via Nuitee
I
Ivy • family_with_children • us
10
Pros:

Beautiful hotel and location in central San salvador colonia escalón área. Super close to literally everything. Staff is amazing especially housekeeping; Lisette with housekeeping deserves the biggest raise and made sure our stay was perfect. The views at breakfast are unmatched/as well as the food—-and can’t beat a pupusa station.

2026-06-12 • via Nuitee
H
havd • solo_traveller • de
9
Pros:

I love this hotel

Cons:

I wasn't wild about the water leaking from the shower onto the bathroom floor

2026-06-11 • via Nuitee
F
Francisco Hernandez • solo_traveller • sv
10
Escapada de pareja en la ciudad
Pros:

Habitación cómoda, limpia, desayuno 100/10, personal atento

Cons:

No tengo de que quejarme

2026-06-08 • via Nuitee
R
Rony • solo_traveller • hn
10
Pros:

La atención

Cons:

Todo me gusto

2026-06-08 • via Nuitee
S
Samaria • couple • sv
6
No había habitación aunque había reservado
Pros:

La zona es tranquila y exclusiva
El personal de limpieza atentos y amables

Cons:

Yo aparte al plaza hotel y el día que llegue no había habitaciones disponibles, y me dieron la primera noche en el Hilton (yo se que el Hilton es más caro) pero no es lo que quería, la habitación de plaza son más grandes
Así que por ese lado no la pasé bien

2026-06-08 • via Nuitee
S
Sven • solo_traveller • mx
9
Pros:

Lo que mas me gustó era el servicio en recepcion y el restaurante. Muy bueno!

2026-06-03 • via Nuitee
C
Christian • solo_traveller • gt
10
2026-06-03 • via Nuitee
E
Ena • family_with_children • sv
8
2026-05-31 • via Nuitee
H
Hernandez • couple • sv
8
2026-05-31 • via Nuitee
C
Cristina • solo_traveller • sv
9
Siempre me voy con una fra experiencia
Pros:

La comida y la habitación

Cons:

Quitaron las alfombras del 4piso

2026-05-26 • via Nuitee
A
alberto • solo_traveller • es
8
Pros:

El Hilton tiene una ala "low cost" que es el Plaza Suites. Algo más vieja pero compartiendo desayuno/gimnasio/piscina con el hotel principal. Claramente lo mejor el desayuno.

Cons:

no dan adaptadores (enchufe) en el check in, porque dicen que la gente no los devuelve. No me parece respuesta a la altura de un Hilton. Me redirigieron a una vending que tampoco los tenía-

2026-05-21 • via Nuitee
C
Carranza • solo_traveller • gt
8
2026-05-21 • via Nuitee
Y
Yhons • couple • co
8
Automática conexión !
Pros:

El wifi magnífico, al desplazarse a cualquier zona tenía buena cobertura.

Cons:

N/A

2026-05-14 • via Nuitee
G
GLADYS • solo_traveller • co
10
Pros:

El personal es amable y el desayuno es delicioso y variado. 10/10

2026-05-11 • via Nuitee