Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Helpful Staff
Comfortable Rooms
Cons:
Inconsistent Cleaning
Breakfast Price

Categories

Cleanliness
7.68
The cleaning staff didn't make the bed properly.
Service
9.15
Staff were helpful and responsive.
Location
9.19
Central to everything, great access to attractions.
Room Quality
8.64
Rooms were comfortable with good facilities.
Amenities
8.67
Good pool and breakfast options available.
Value for Money
8.63
Good value for the amenities offered.
Food and Beverage
8.18
Breakfast options were enjoyable but slightly pricey.
Overall Experience
8.65
Overall a pleasant stay with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:55

Property Description

Prime Location and Stunning Views
Situated on the South Bank of the Thames, Park Plaza Westminster Bridge London offers breathtaking views of the Houses of Parliament and Big Ben. Just a short walk away from iconic landmarks like the London Eye, guests can immerse themselves in the vibrant heart of the city.

Luxurious Amenities for Ultimate Relaxation
Indulge in the hotel's 24-hour gym, a refreshing 15-metre swimming pool, sauna, and steam room. The spacious, modern rooms are equipped with everything you need for a comfortable stay, from a flat-screen TV to a well-stocked minibar.

Culinary Delights and Entertainment
Savor exquisite dining at Brasserie Joël and Ichi Sushi & Sashimi, or enjoy a cup of authentic Italian coffee at illy Caffè. End your day with live entertainment at Primo Bar, adding a touch of glamour to your evenings.

Experience luxury and convenience at Park Plaza Westminster Bridge London - book your stay now for an unforgettable London getaway.

Important information:

The credit card holder must be present upon arrival along with the card used to make the booking. The hotel does not accept third party credit card payments.

Guests are required to show photo ID and the credit card used upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property will contact the guest following their reservation.

If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.

Please note that the swimming pool is open from 6:30 am until 10 pm daily. Kids times : 8 am until 8 pm.

Please note that Pool Booking system is in place and a 30 minutes slot must be booked in advance.

Please inform the property in advance if you plan to bring a dog. A surcharge of GBP 25 per dog, per day applies.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 65 per day.

Location

Property Video

Guest Reviews

8.6
Based on 20000 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.65
S
Signe family_with_children dk
10
Det var så dejligt, så centralt og meget søde og hjælpsomme personale
Pros:

Det hele

2026-03-07 via Nuitee
V
Victoria extended_group gb
7
2026-03-07 via Nuitee
I
Irma couple it
10
2026-03-07 via Nuitee
M
Maarten solo_traveller nl
8
2026-03-07 via Nuitee
S
Specht family_with_children fr
10
2026-03-07 via Nuitee
J
Jacques extended_group fr
9
A refaire
Pros:

Emplacement super
Confort top
Petit déjeuner agréable
Personnel très agréable

2026-03-07 via Nuitee
A
Anita couple gb
10
2026-03-07 via Nuitee
J
jim family_with_children no
10
Fantastisk opphold ved et luksuriøst hotell, like ved big ben og london eye😍
Pros:

Fantastisk beliggenhet
Kort vei til undergrunnen, big ben , london eye! Luksuriøst hotell med mye flott utsikt, flott personale. Rommene var utstyrt med alt man trenger.

Cons:

En sterk parfymert lukt som virket å komme av ventilasjon, dette var i 1 og 2 etg av lobby. Denne lukten var i restaurant og og frokost sal Utvalget ved frokost var begrenset, mye bakevarer og lite ordinær mat. Seng på hotellet var hard.

2026-03-07 via Nuitee
A
Anna family_with_children ee
6
Excellent location, unfriendly staff
2026-03-07 via Nuitee
O
Ominda couple gb
9
Pros:

Staff were friendly with an upgrade given . Very relaxing

Cons:

We didn't have robes or slippers in our room but didn't want to ask. Also my daughter ordered room service of one garlic bread and fries and we were given it on one tray but charged for two I didn't say anything though as didnt want to seem petty..sofa bed not that comfy but still nice.

2026-03-07 via Nuitee
J
Jérôme family_with_children fr
10
2026-03-07 via Nuitee
M
Michel Mores couple bg
9
Pros:

Amazing Location

2026-03-07 via Nuitee
W
Whitehead couple gb
10
Calm oasis in London
Pros:

Luxury and wonderful staff

2026-03-07 via Nuitee
A
Abbie family_with_children gb
10
2026-03-07 via Nuitee
F
Francoise couple fr
10
Cela fait 4 fois que je viens dans cet hôtel et à chaque fois c’est parfait
Pros:

La propreté le confort l’emplacement le personnel la tranquillité

2026-03-07 via Nuitee
L
Luigi couple it
10
2026-03-07 via Nuitee
E
Erick family_with_children ch
8
My stay was comfortable and really liked the location.
Pros:

location, staff, everything was good!

2026-03-07 via Nuitee
C
Christine couple gb
10
2026-03-07 via Nuitee
A
Audrey couple gb
10
2026-03-07 via Nuitee
A
amir family_with_children il
8
great hotel that has everything you need for a fun stay in London
Pros:

great advantage for being such a large facility. staff was grea and the place has it all, the fact that they have Gym+Pool+Sauna is fantastic

Cons:

location is good but not great, at the end of the day you amost always need to drive/walk from the main event to the hotel.
Gym is not big enpugh for the weekends' its impossible to deal with only 2 belts for running.
Breakfast is too basic and expenssive, paying extra 25 pounds for eggs and beans doesn't make sense, we choose breakfasy outside for a better price almost every morning

2026-03-07 via Nuitee