Hotel De Novo Springdale, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
9.2 (488 reviews)
2400 Zion Park Blvd , Springdale , US
+1 435-772-0665

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Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location with direct shuttle access to Zion National Park
Clean, spacious rooms with comfortable beds and very good bathrooms/showers
Great pool with Zion/park views
Strong on-room quality and overall property presentation
Good restaurant and positive breakfast comments
Cons:
No elevator and no offered luggage assistance
Service/hospitality described as unfriendly or inattentive by some guests
Limited complimentary amenities (minimal bathroom items, no slippers, bottled water restrictions)
Internet upload speed could be better
Breakfast not always included in room price

Categories

Cleanliness
9.5
Multiple reviews note rooms are clean and well-maintained (
Service
8.1
Mixed feedback: one detailed review cites unfriendly staff, no luggage assistance and lack of attentiveness at check-out, while other guests experienced standard competent service.
Location
10
Consistently praised: ideal location for Zion National Park with shuttle access and excellent park/pool views.
Room Quality
9.8
Rooms described as spacious, exceptional, with very comfortable beds, excellent bathrooms/showers and private terraces.
Amenities
8.8
Strong assets (pool with views, good restaurant) but some negatives: no elevator, limited bathroom amenities, no slippers available and occasional internet speed concerns.
Value for Money
8.6
Mixed: several guests felt price was high relative to hospitality and restricted amenities; others called the stay 'worth it' given location and room quality.
Food and Beverage
9.2
Generally positive: breakfast and restaurant praised (some called breakfast 'top'), though one comment said dinner felt slightly overrated.
Overall Experience
9.6
Overall very positive for location, rooms, pool and views; tempered by isolated but significant hospitality and amenity shortcomings noted by some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Scenic Location near Zion National Park
Enjoy breathtaking views and explore the nearby wilderness at Majestic View Lodge, just minutes away from Zion National Park.

Comfortable Accommodations
Relax in well-equipped rooms with free Wi-Fi and stunning park views, complete with convenient amenities like refrigerators and coffee makers.

Exciting On-Site Amenities
Indulge in the outdoor pool and hot tub, visit the gift store and wildlife museum, and dine at the restaurant and micro-brewery for a memorable stay.

Book your stay at Majestic View Lodge now for an unforgettable experience amidst nature's beauty.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional charges.

Late check-out fees may apply for departures after 11 am.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SGU

Location

Guest Reviews

9.2
Based on 488 reviews
Cleanliness: 9.5
Service: 8.1
Location: 10
Room Quality: 9.8
Amenities: 8.8
Value for Money: 8.6
Food and Beverage: 9.2
Overall Experience: 9.6
S
Sophie • extended_group • us
9
2026-10-23 • via Nuitee
F
Flückiger • couple • ch
9
Tolles Hotel in perfekter Lage zum Zion Nationalpark. Sehr empfehlenswert!
Pros:

Die Lage des Hotels ist top! Direkt vor dem Hotel befindet sich die Bushaltestelle für den Shuttle zum Zion Nationalpark, was sehr praktisch ist. Das Zimmer war sauber und die Betten waren bequem. Auch im Restaurant haben wir sehr gut gegessen. Das Frühstück war ebenfalls top. Ein idealer Ausgangspunkt für einen Besuch des Nationalparks!

Cons:

Das Frühstück war leider nicht im Zimmerpreis inbegriffen. Auch die Upload-Geschwindigkeit des Internets könnte etwas besser sein.

2026-10-20 • via Nuitee
P
Philip • extended_group • ph
10
Pros:

Nice view

Cons:

No elevator

2026-10-15 • via Nuitee
S
Shannon • couple • us
10
2026-10-11 • via Nuitee
J
Judith • solo_traveller • us
9
2026-10-10 • via Nuitee
S
Sandy • couple • au
10
AMAZING STAY
Pros:

Amazing property with such convenient access to Zion National Park, room was exceptional and would 100% recommend! Worth it all. Bathroom was fantastic, bed was super comfortable and had pool/Zion views. Pool was also super great.

2026-09-19 • via Nuitee
C
Cristina • couple • us
10
2026-09-18 • via Nuitee
B
Bruno Martin • couple • it
9
2026-09-17 • via Nuitee
T
Tamara • solo_traveller • nl
2
Extremely disappointing hospitality
Pros:

We were unfortunately very disappointed with our stay at Hotel De Novo by Hilton, especially considering the price per night. The hotel itself is ok, our room was spacious, and the location and surroundings are absolutely beautiful. However, those were really the main highlights for us.

Cons:

First of all, the hotel has no elevator, which we found very surprising for a hotel in this category. What made this even more disappointing was that no assistance with our luggage was offered as an alternative. When guests are expected to carry their suitcases up the stairs themselves, you would at least expect the hotel to compensate for the lack of an elevator with attentive service.

Unfortunately, the overall hospitality was equally disappointing. The staff did not come across as particularly friendly or welcoming, which was a stark contrast to the warm hospitality we experienced almost everywhere else during our trip through the United States. At check-out, nobody even asked how our stay had been. We simply never really felt like valued guests.

We were also surprised by how many small amenities were either unavailable or restricted, especially at this price point. Bathroom amenities were very minimal, hotel slippers were not available, not even by request, and even complimentary bottled water was apparently reserved for (higher-tier) Hilton members.

From a hospitality and marketing perspective, this felt particularly strange. For example, at a Marriott property we stayed at just before this, we were welcomed with a complimentary bag containing drinks and snacks and were invited to become members. That made us feel appreciated and actually encouraged loyalty. Restricting something as basic as water unless a guest has a certain membership status creates exactly the opposite feeling.

It seems that some of these shortcomings go beyond the individual employees and reflect management decisions about the level of service and amenities offered. Unfortunately, those decisions make the experience feel unnecessarily cost-conscious for a hotel charging these rates.

For the price, we expected a completely different level of hospitality, service and attention to detail. Beautiful property and location, but unfortunately we cannot recommend it based on our experience.

2026-09-16 • via Nuitee
M
Marcia • solo_traveller • us
9
2026-09-15 • via Nuitee
E
Eric • couple • fr
10
2026-09-14 • via Nuitee
M
Melissa • family_with_children • us
10
2026-09-13 • via Nuitee
R
Ralph • couple • us
9
Pros:

Did not eat there

Cons:

Nothing

2026-09-11 • via Nuitee
S
Skukku • extended_group • it
9
SUPER
Pros:

L'hotel è veramente bello e nuovo. Le camere molto confortevoli con una super doccia e il terrazzino. Bella anche la piscina. Si percepisce che c'è grande cura nella gestione. Non avevamo la colazione inclusa ma la sera abbiamo cenato al rinomato ristorante... buono ma forse un po' troppo sopravvalutato.

Cons:

niente

2026-09-10 • via Nuitee
A
Alina • couple • de
9
2026-09-09 • via Nuitee
O
oren • extended_group • il
9
Pros:

מיקום , נקי , מעולה

2026-09-07 • via Nuitee
C
Caroline • couple • fr
10
Pros:

Nous avons passé une nuit dans cet hôtel. Nous plus grand regret est de ne pas y être restés plus longtemps. Magnifique chambre. Magnifique piscine offrant une vue splendide sur le parc ! Nous y reviendrions les yeux fermés !

2026-09-01 • via Nuitee
B
Bastian • extended_group • de
10
Perfekter Startpunkt um den Zion Nationalpark zu erkunden
Pros:

Perfekte Lage für Zion Nationalpark. Super Frühstück im Restaurant des Hotels. Toller Ausblick vom Balkon (siehe Bild)

2026-09-01 • via Nuitee
C
Cyrille • family_with_children • fr
9
Un très bon séjour
Pros:

La chambre était très agréable, très propre . L'environnement est très beau et la magnifique piscine très appréciable. L'emplacement excellent avec la proximité de la navette pour le parc qui permettait de laisser la voiture.

Cons:

Dommage qu'il manque un micro-onde dans la chambre et que le petit déjeuner ne soit pas compris au regard du prix.

2026-08-30 • via Nuitee
C
Clara • couple • us
10
2026-08-29 • via Nuitee