Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Some noise issues
AC not working well

Categories

Cleanliness
9.35
Rooms were comfortable, clean, and beautifully maintained.
Service
9.99
Staff were incredibly friendly, accommodating, and attentive.
Location
9.56
Great location, right by the lake and close to shopping areas and food.
Room Quality
9.31
The Queen Suite was incredible; however, some noise issues were reported.
Amenities
9.64
Facilities such as the gym and rooftop bar received favorable mentions.
Value for Money
9.3
Overall good value considering service and amenities.
Food and Beverage
9.05
Breakfast was plentiful and well-received despite some minor issues with AC.
Overall Experience
9.82
A wonderful stay with great staff, highly recommend!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:27

Property Description

Luxurious Accommodation

Shining Central Hotel & Spa in Hanoi offers 4-star air-conditioned rooms with modern amenities including a fitness center, free WiFi, and a terrace. Each room is equipped with a flat-screen TV, private bathroom, and safety deposit box. Some rooms even feature balconies and city views, providing guests with a comfortable and enjoyable stay.

Delightful Dining Options

Guests can start their day with a delicious breakfast buffet offering continental and Asian choices. The hotel also has a bar where visitors can unwind and enjoy a refreshing drink after a day of exploring the city.

Convenient Services and Nearby Attractions

With services like room service, a 24-hour front desk, and currency exchange, guests' needs are well taken care of. The hotel's proximity to popular attractions like the Thang Long Water Puppet Theater and Hoan Kiem Lake makes it an ideal choice for travelers looking to explore Hanoi.

Book your stay at Shining Central Hotel & Spa for a memorable and relaxing experience in Hanoi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.5
Based on 3934 reviews
Cleanliness: 9.35
Service: 9.99
Location: 9.56
Room Quality: 9.31
Amenities: 9.64
Value for Money: 9.3
Food and Beverage: 9.05
Overall Experience: 9.82
A
Allan • family_with_children • dk
9
2026-08-08 • via Nuitee
E
Elisa • solo_traveller • it
10
2026-08-08 • via Nuitee
M
Manuel • solo_traveller • it
10
2026-08-07 • via Nuitee
M
Manuel • solo_traveller • it
10
2026-08-07 • via Nuitee
S
Sarah • solo_traveller • gb
7
Pros:

Great breakfast, comfortable beds, excellent location in the old town. Pleasant welcome with fruit juice and hot towels.

Cons:

Expensive and disorganised bar, tiny pool, surcharge for paying by card (and very pushy in encouraging us to pay cash). They gave our room key to another guest which could have been unpleasant (though they were apologetic and gave the affected member of our group a free massage). Fire exit sometimes blocked with housekeeping cart.

2026-08-07 • via Nuitee
Y
Yonit • extended_group • il
10
Pros:

צוות הקבלה אדיב ודאג שנרגיש בנוח. המיטות נוחות, החדר היה נקי והאוכל במסעדה בערב היה ממש טעים!

2026-08-07 • via Nuitee
N
Nathalie • couple • it
9
Ottima soluzione per un soggiorno nel quartiere vecchio!
Pros:

Posizione ottima, staff impeccabile sempre gentile e disponibile. Ottima possibilità di scelta per colazione.

Cons:

Piccoli difetti migliorabili tranquillamente come le pareti della mia stanza un pò sporche, poca luminosità delle luci: offrirei luci regolabili per chi ha una stanza che non è esposta alla luce naturale.

2026-08-06 • via Nuitee
D
Doddy • family_with_children • id
10
2026-08-06 • via Nuitee
P
Phil • solo_traveller • au
10
Pros:

Great staff, excellent location and great breakfast.

Cons:

All good.

2026-08-06 • via Nuitee
A
ABDULRAHMAN • couple • sa
10
Pros:

الفندق جميل خصوصا تعامل الموظفات في الاستقبال تعامل جميل جدااا خصوصا الموظفه ليسي

2026-08-06 • via Nuitee
J
Janne Maria Johanna • couple • nl
10
Luxe, snelle service, kamers waren oké
Pros:

Gastvrijheid

Cons:

-

2026-08-06 • via Nuitee
L
Lisa • solo_traveller • nl
10
Pros:

I had a very nice stay. The room was very comfortable and clean and the staff was great.

2026-08-06 • via Nuitee
I
INMA • solo_traveller • es
10
Pros:

L'atenció és immillorable. Gràcies a Grace i Hannah per la seva amabilitat. T'ofereixen duxar-te abans d'anar a l'aeroport encara que ja hagis fet el xec-out.

Cons:

Una d les habitacions tenia molt soroll del aires acondicionats.

2026-08-06 • via Nuitee
Z
zidane zidane • solo_traveller • il
10
Pros:

very clean.smill nice.good service.good location

2026-08-06 • via Nuitee
S
Sara • couple • il
10
2026-08-06 • via Nuitee
K
Katherine • solo_traveller • gb
10
2026-08-06 • via Nuitee
Hazan Oshrat • solo_traveller • il
10
Pros:

The staff is excellent, the service is courteous, the location is excellent.

Cons:

The hotel is a bit old

2026-08-06 • via Nuitee
E
esemiguer • solo_traveller • es
10
Pros:

El hotel está excelentemente ubicado, todo el personal es servicial, amable y nos ayudaron a programar nuestra estancia en el país desde España.
Especialmente queremos agradecer a Hong Tran y a Jen por su amabilidad y disposición a ayudarnos, así como a los chicos de la recepción y los encargados del desayuno.
Volveremos a Hanoi y a alojarnos en este hotel.

Cons:

Nada.

2026-08-06 • via Nuitee
I
Ishaq • couple • sa
10
Pros:

Hospitality and hlep thank you ms Hannah and other staff for good Job and respect thank you a lot

2026-08-06 • via Nuitee
P
Paul • solo_traveller • gb
9
Hanoi 3 day city break
Pros:

Excellent staff who could not do any more to make our stay comfortable and enjoyable.

Cons:

Breakfast could have been better quality and provide more choice.

2026-08-05 • via Nuitee