City Express by Marriott Veracruz

Hotels
•
City Express
7.9 (1292 reviews)
Prol Blv. Avila Camacho 2374, Boca del Río , Veracruz , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean facilities
Cons:
Small rooms
Poor food quality
Issues with cleanliness

Categories

Cleanliness
7.48
Some reviews mentioned dirty towels and a stained glass that affected the experience.
Service
8.45
The staff was noted for being helpful, especially in addressing complaints.
Location
9.49
The location received positive remarks, especially regarding proximity to the beach.
Room Quality
6.94
Frequent mentions of small, poorly ventilated rooms with issues.
Amenities
7.97
Both positive and negative feedback regarding the amenities, including the cold pool.
Value for Money
8.43
Value perception varied, but overall it was viewed reasonably for the amenities offered.
Food and Beverage
6.48
Negative comments on the breakfast quality affected this score.
Overall Experience
7.95
Mixed sentiments overall but with satisfactory reviews about certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:55

Property Description

Beachfront Location and Modern Amenities
Located on the beachfront in Veracruz, Cityexpress Veracruz offers a perfect blend of modern comforts and convenience. Guests can enjoy a complimentary continental breakfast and a free shuttle service within a 10 km radius, making exploring the area a breeze.

Relaxation and Fitness Options
The hotel features an inviting outdoor swimming pool and a well-equipped gym, providing guests with opportunities to unwind and stay active during their stay. Whether you prefer lounging by the pool or breaking a sweat, Cityexpress Veracruz has you covered.

Comfortable Accommodations and Convenient Access
The spacious rooms at Cityexpress Veracruz are elegantly decorated and equipped with essential amenities. With air conditioning, flat-screen TVs, and private bathrooms, guests can relax in style. Additionally, the hotel's proximity to Veracruz International Airport and the central bus station, along with free on-site parking, ensures a seamless travel experience.

Book your stay at Cityexpress Veracruz now for a memorable beachfront getaway with top-notch services and facilities.

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

First Floor is under remodel from March 25 to April 7, 2019.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.9
Based on 1292 reviews
Cleanliness: 7.48
Service: 8.45
Location: 9.49
Room Quality: 6.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 6.48
Overall Experience: 7.95
R
Ramirez Duarte • solo_traveller • mx
6
Regular
Pros:

La ubicación

Cons:

El personal te atiende de manera poco familiar, el WiFi pésimo y el estacionamiento es para muy pocos automóviles y te piden que lo estaciones en un terreno a un lado del hotel pero no cuenta con vigilancia

2026-07-25 • via Nuitee
H
Hernandez Vargas • solo_traveller • mx
10
Pros:

Instalaciones limpias y el personal muy amable.

2026-07-19 • via Nuitee
E
Enis • solo_traveller • de
5
2026-07-17 • via Nuitee
S
Santiago • solo_traveller • mx
9
Pros:

Lo cómodo de la cama

Cons:

La pantalla de la suite muy pequeña

2026-07-14 • via Nuitee
E
Edmundo • solo_traveller • mx
8
Falta.de supervision y mantenimiento a la habitación
Pros:

Ubicación y precio

Cons:

Que la chapa de la entrada a la habitacion no servía ni la chapa de la puerta del baño se reporto a recepción

2026-07-13 • via Nuitee
J
José angel • solo_traveller • mx
9
Pros:

El acceso a la playa

Cons:

Las pantallas de las habitaciones

2026-07-13 • via Nuitee
E
Enrique • solo_traveller • mx
2
Muy mala experiencia
Pros:

La ubicación es muy buena

Cons:

Me cambiaron 5 veces la tarjeta para abrir la puerta, si consideramos que tuve que bajar 7 pisos cada vez, fue un martirio.
Por otro lado el Aire acondicionado cuando entraba el compresor sonaba como matraca, por lo que casi no pude dormir.

2026-07-13 • via Nuitee
G
Georgina • extended_group • mx
6
2026-07-13 • via Nuitee
A
Alma • solo_traveller • mx
5
Pros:

El personal 10 de 10,

Cons:

Las instalaciones muy viejas, la alberca muy sucia, y los alrededores peor, los cuartos súper pequeños y todo muy viejo, para el precio deja mucho que desear

2026-07-10 • via Nuitee
J
Jaso • couple • us
9
Great
Pros:

Great location dynamite pool. In front of gulf

Cons:

Needed coffee pot micro fridge

2026-07-07 • via Nuitee
J
Jaso • couple • us
9
Wonderful
Pros:

Great breakfast and location wonderful staff

Cons:

Beach access

2026-07-07 • via Nuitee
R
Raúl • solo_traveller • mx
8
Mal olor de habitación
Pros:

Ubicación

Cons:

Baño se botaba sucio y el olor de la habitación era malo

2026-06-30 • via Nuitee
A
Artemio • solo_traveller • es
1
2026-06-30 • via Nuitee
G
Gabriela • solo_traveller • mx
5
No lo recomiendo para nada...
Pros:

El espacio de la alberca con vista al mar.

Cons:

El personal de front desk,con una actitud fatal...menos una de las chicas ,solo una fue atenta y amable asi como el botones.
El olor del hotel feo ,no olía a limpio, no permiten meter alimentos,pero el área de la alberca cuenta con un bar ,que no abrió por falta de insumos....
Preferimos cancelar el segundo dia de estancia.

2026-06-30 • via Nuitee
R
Ramírez • solo_traveller • mx
10
Pros:

Que tiene acceso a la playa

Cons:

Nada

2026-06-29 • via Nuitee
A
Areli • family_with_children • mx
10
Disfrute y buenas vistas
Pros:

La visita de la habitación

Cons:

Mejor limpieza y orden en el buffet desayuno

2026-06-29 • via Nuitee
M
Monica • solo_traveller • mx
10
2026-06-27 • via Nuitee
M
Monica • solo_traveller • mx
10
2026-06-27 • via Nuitee
A
Andres • extended_group • mx
8
Buen hotel, recomendado.
Pros:

La ubicación, la cama, los servicios, todo estuvo muy bien

Cons:

Los muebles del baño ya un poco gastados, el desayuno con poca variedad. El servicio es amable pero muy secos.

2026-06-24 • via Nuitee
J
Jessica • solo_traveller • mx
10
Pros:

Las habitaciones están cómodas, las mejoras que hicieron a las instalaciones. El desayuno es rico y basto.

Cons:

Todo bien!

2026-06-24 • via Nuitee