City Express by Marriott Veracruz

Hotels
City Express
7.9 (1216 reviews)
Prol Blv. Avila Camacho 2374, Boca del Río , Veracruz , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean facilities
Cons:
Small rooms
Poor food quality
Issues with cleanliness

Categories

Cleanliness
7.48
Some reviews mentioned dirty towels and a stained glass that affected the experience.
Service
8.45
The staff was noted for being helpful, especially in addressing complaints.
Location
9.49
The location received positive remarks, especially regarding proximity to the beach.
Room Quality
6.94
Frequent mentions of small, poorly ventilated rooms with issues.
Amenities
7.97
Both positive and negative feedback regarding the amenities, including the cold pool.
Value for Money
8.43
Value perception varied, but overall it was viewed reasonably for the amenities offered.
Food and Beverage
6.48
Negative comments on the breakfast quality affected this score.
Overall Experience
7.95
Mixed sentiments overall but with satisfactory reviews about certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:55

Property Description

Beachfront Location and Modern Amenities
Located on the beachfront in Veracruz, Cityexpress Veracruz offers a perfect blend of modern comforts and convenience. Guests can enjoy a complimentary continental breakfast and a free shuttle service within a 10 km radius, making exploring the area a breeze.

Relaxation and Fitness Options
The hotel features an inviting outdoor swimming pool and a well-equipped gym, providing guests with opportunities to unwind and stay active during their stay. Whether you prefer lounging by the pool or breaking a sweat, Cityexpress Veracruz has you covered.

Comfortable Accommodations and Convenient Access
The spacious rooms at Cityexpress Veracruz are elegantly decorated and equipped with essential amenities. With air conditioning, flat-screen TVs, and private bathrooms, guests can relax in style. Additionally, the hotel's proximity to Veracruz International Airport and the central bus station, along with free on-site parking, ensures a seamless travel experience.

Book your stay at Cityexpress Veracruz now for a memorable beachfront getaway with top-notch services and facilities.

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

First Floor is under remodel from March 25 to April 7, 2019.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.9
Based on 1216 reviews
Cleanliness: 7.48
Service: 8.45
Location: 9.49
Room Quality: 6.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 6.48
Overall Experience: 7.95
A
Alan Fabián extended_group mx
8
Austero para el precio de las habitaciones
Pros:

La ubicación del hotel, se encuentra frente al mar. La vista es espectacular.

Cons:

El hotel es un poco austero para el precio del hospedaje. Además de que el personal de limpieza fue algo prepotente

2026-02-14 via Nuitee
F
fabiola family_with_children mx
10
2026-02-12 via Nuitee
E
Esmeralda family_with_children mx
7
Pros:

UBICACION

Cons:

HASTA LAS 5PM NOS ENTREGARON HABITACION, MUY MAL
PARA ENTREGA DE TOALLAS PARA ACCEDER A LA ALBERCA TARDARON

2026-02-10 via Nuitee
S
Supervision extended_group mx
8
Bien
Pros:

El desayuno fue bueno

Cons:

Tenían cerrada la alberca

2026-02-10 via Nuitee
C
CECILIA family_with_children mx
8
Pros:

La ubicación, el desayuno

Cons:

la Piscina esta muy fria
Me quisieron abrir la puerta dos ocasiones, hable a recepción y si fueron....
La primera habitación que me dieron el agua de regadera estaba fría, el extractor no dejaba de sonar, por lo que me cambiaron de habitación

2026-02-10 via Nuitee
A
Antonio family_with_children mx
8
2026-01-31 via Nuitee
G
GARIBO solo_traveller mx
9
en general excelente servicio y ubicacion
Pros:

Buen desayuno completo

Cons:

el aire acondicionado hace mucho ruido

2026-01-30 via Nuitee
S
Silvia family_with_children mx
7
Pros:

Habitación limpias

Cons:

Personal que toma pedidos para la cena muy grosera y al final después de hora y media lleva la cena de mala gana, se reporta con el gerente.

2026-01-28 via Nuitee
H
Hernández family_with_children mx
10
Pros:

La estancia

Cons:

Todo bien, gracias

2026-01-28 via Nuitee
H
Hernández family_with_children mx
10
Pros:

Todo

Cons:

Todo bien, gracias

2026-01-28 via Nuitee
I
ingrid family_with_children mx
10
Pros:

La atención del personal siempre atento instalaciones en buen estado

Cons:

El desayuno es muy sencillo

2026-01-27 via Nuitee
R
Renata family_with_children mx
1
Pros:

Nada de lo que te ofrecen es real,precio caro para el tipo de atención que brindan.Confie por ser Grupo Posadas pero no cubrío mis expectativas

2026-01-27 via Nuitee
S
Sergio solo_traveller mx
1
Servicio habitacion mala
Pros:

Tamaño habitacion

Cons:

Me tuvieron que cambiar que clima no funcionaba. Segunda habitacion TV quebrada

2026-01-26 via Nuitee
A
ARTURO couple mx
4
mala
Pros:

el Estacionamiento

Cons:

no me dieron lo que yo pedi una cama grande cuarto en planta baja y la regadera saca muy poca agua en relidad fue muy mala mi estancia mucho ruido se escucha en la noche

2026-01-20 via Nuitee
M
María Concepción extended_group mx
8
Bueno
Pros:

Ubicación

Cons:

El desayuno,la limpieza del lugar donde lo sirven

2026-01-19 via Nuitee
Y
Yassin solo_traveller gb
6
2026-01-19 via Nuitee
O
Otero couple mx
8
2026-01-19 via Nuitee
L
Lourdes family_with_children mx
8
Dentro del promedio
Cons:

El desayuno el huevo insípido el área muy llena. Las mesas improvisadas de madera sucias
Algunos camastros de l alberca en malas condiciones.

2026-01-19 via Nuitee
G
Gomez family_with_children mx
9
Pros:

Es un hotel bien ubicado, para estancias de una noche o si viajas por asuntos de negocios. Buena tarifa y habitaciones cómodas y limpias.

Cons:

El desayuno buffet muy sencillo, preferí salir a buscar opciones en la zona.

2026-01-19 via Nuitee
M
Mario Alberto solo_traveller mx
9
Pros:

La piscina con vista a la playa es muy relajante

2026-01-19 via Nuitee