Comfort Suites Fernley

Hotels
•
Comfort Suites
8.5 (294 reviews)
800 Mesa Drive , Fernley , US
+1 775-980-6514

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Generally clean rooms and bathrooms
Convenient, easy-to-find location
Quiet parking and pleasant walking space
Pool and comfortable suites (spacious, comfy bedding for many guests)
Cons:
Poor breakfast quality and limited dietary options
Pet/allergen incident (cat in room) and housekeeping communication gaps
Room maintenance/safety issues (bathtub fall hazard, leaking toilet)
Key-card and check-in counter/accessibility problems
Perceived high price / not great value for the area

Categories

Cleanliness
8.8
Mostly positive reports of clean rooms and bathrooms across reviews, though there were notable lapses (a cat found in a room, a leaking toilet, debris in elevator) indicating occasional housekeeping/maintenance issues.
Service
9.6
Staff are frequently described as friendly and helpful; several guests praised customer service. Some negative incidents noted (rudeness in one report, key-card/check-in issues, required manager intervention), but overall service sentiment is strongly positive.
Location
9.4
Multiple guests found the location convenient (easy on/off freeway, easy to find, well-lit, quiet parking, pleasant walking space). A few complaints about train noise and one guest preferring the other side of Fernley were noted.
Room Quality
7.9
Mixed feedback: many describe spacious, comfortable rooms and good bathrooms, but there are recurring issues (small/short beds in a suite, a slanted/fall-hazard bathtub in a handicap room, and other maintenance concerns).
Amenities
9.2
Amenities received positive mentions (nice pool, quiet parking, generally well-kept property). Some minor issues reported (elevator debris at times), but overall amenities are seen as a strong point.
Value for Money
7.4
Several guests called the property expensive for the area and 'not worth it,' indicating value is a weaker aspect compared with other categories.
Food and Beverage
6.8
Consistent negative feedback about breakfast quality and limited/dietary-unfriendly options (eggs/meat described as poor, too much gluten, lack of choices). This is the weakest area in guest comments.
Overall Experience
8.9
Many guests reported restful nights, friendly staff, and clean rooms leading to positive overall stays, while issues with breakfast, occasional cleanliness/maintenance lapses, accessibility and value concerns tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location and Nearby Attractions
The Comfort Suites hotel is strategically positioned in northern Nevada, just a short drive from Reno. Guests have easy access to local attractions like Silverado Casino and Chukars Sports Casino, making it an ideal choice for leisure travelers seeking entertainment and nightlife options.

Amenities Galore
Enjoy a range of complimentary amenities including high-speed internet, hot breakfast, and access to the indoor heated pool and exercise room. The hotel also caters to business needs with a business center, meeting facilities, and copy/fax services, ensuring a comfortable stay for all guests.

Comfortable Accommodations
Unwind in spacious guest rooms equipped with modern conveniences like flat-screen TVs, microwaves, and refrigerators. For added luxury, inquire about rooms with whirlpool bathtubs or sofa sleepers. With thoughtful amenities like free parking and valet cleaning service, the Comfort Suites hotel promises a relaxing and convenient stay. Book now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 294 reviews
Cleanliness: 8.8
Service: 9.6
Location: 9.4
Room Quality: 7.9
Amenities: 9.2
Value for Money: 7.4
Food and Beverage: 6.8
Overall Experience: 8.9
I
Inna • couple • um
7
2026-11-05 • via Nuitee
J
Joseph • couple • us
8
2026-10-17 • via Nuitee
R
Richard • family_with_children • us
10
Pros:

Staff was friendly and very nice vibe

2026-10-13 • via Nuitee
T
Terry Warriner • solo_traveller • us
3
I would prefer to stay somewhere that does not allow pets.
Pros:

The breakfast did not appeal to me so I didn’t eat it. The location was okay, but the other side of Fernley would have been better for my stay. Also, the noise from a train was bothersome.

Cons:

I am alergic to cats. A cat had been in my room and I woke up every morning with itchy eyes. I was not told at checkin that I had to request daily cleaning. Daily cleaning might have helped.

2026-10-07 • via Nuitee
P
Paulla • solo_traveller • us
4
Room was clean. Customer Service was great, but the bathtub was a fall hazard for anyone rather handicapped or not.
Pros:

The rooms were clean and friendly staff.

Cons:

On the first floor the bathtubs are fall hazards due to the bathtub is slanted in which almost caused me to fall twice and the water after draining stayed in the middle of the bathtub. The tub mate did not work to help prevent me from possibly falling. We stayed in Room 104 which is a handicap room and u would think they would not put a handicapped person in a room with a defected bathtub. After complaining to the manager, they did move us to another handicap room that was on the third floor that had a bathtub that was not a fall hazard. It was much safer to get in and out of. But unfortunately, it took us filing a complaint with the manager in order for us be put in a proper room with a proper bathtub and we were not told when we checked in about the condition of the bathtub in the bathroom.

2026-09-14 • via Nuitee
J
Jaime • solo_traveller • us
10
2026-08-11 • via Nuitee
A
Ana • family_with_children • us
10
2026-08-02 • via Nuitee
C
Carolina • extended_group • us
5
2026-07-25 • via Nuitee
S
Sylvia • family_with_children • us
10
2026-07-19 • via Nuitee
H
Harry • couple • us
1
Pros:

They were so rude. You wouldn’t even believe it. This is the most expensive place in town and totally not worth it. Don’t stay in Fernley, MV!!!

2026-07-15 • via Nuitee
R
Rebecca • couple • us
8
Pros:

Staff was great. Location was easy on and off freeway.

Cons:

The check-in counter was too high. There was no accommodation for someone in a wheelchair or using a mobility device.

2026-07-12 • via Nuitee
K
Kristi • family_with_children • us
10
Very convenient location, clean and well kept.
Pros:

Easy to find, well lit, quiet parking lot.

2026-06-29 • via Nuitee
H
Hudson • solo_traveller • us
9
Pros:

Clean

Cons:

We were in a suite, the beds were small snd short, very uncomfortable and very expensive for the area.

2026-06-25 • via Nuitee
S
Shannon • family_with_children • us
8
2026-06-20 • via Nuitee
Z
Zvonimir • solo_traveller • us
9
It’s okay in the end.
Pros:

Location OK, peaceful and space for walk. Breakfast doesn’t fit in my way of eating, too much gluten and no choice.

Cons:

The floored the elevator was strewn with some debris for a little longer. The water in the toilet was constantly leaking.

2026-06-16 • via Nuitee
C
Charles • couple • us
10
2026-06-15 • via Nuitee
K
Kim • couple • us
5
Cons:

Second visit in 2 weeks. Key cards don’t work both visits. Same excuse from front desk.

2026-06-10 • via Nuitee
A
Amy • couple • us
7
2026-06-10 • via Nuitee
E
etgar • couple • il
8
2026-06-06 • via Nuitee
K
Kim • couple • us
10
2026-06-05 • via Nuitee