Comfort Suites Whitsett - Greensboro East

Hotels
•
Comfort Suites
8.1 (436 reviews)
1102 Sedalia Crossing Lane , Whitsett , US
+1 336-449-5161

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds and strong shower pressure
Convenient location near restaurants and stores
Multiple reports of helpful/friendly staff
In-room fridge and microwave available
Spacious rooms noted by several guests
Good price per night / perceived value
Clean pool on some stays
Some rooms reported as clean and well-maintained
Cons:
Repeated breakfast complaints: limited variety, poor coffee, thin bacon
Cleanliness problems in several rooms (stains, ants, mold)
Inconsistent front-desk friendliness / customer service
AC/heating issues and reported leaks
Worn or torn lobby/room furniture and poor sofa-bed quality
Gym equipment often not functioning
Pool sometimes closed or overly chlorinated/smelly
Rooms with smoke/weed smell reported
Inconsistent housekeeping during multi-night stays

Categories

Cleanliness
6.5
Multiple guests reported cleanliness issues (stains, ants, black mold in bathtub, rooms that appeared not to have been cleaned). A few reviews noted rooms were clean, but overall cleanliness is below expectation based on repeated negative reports.
Service
9.2
Many guests praised staff (helpful, answered questions, made guests feel at home, 'staff was great'), though a minority reported unfriendly front-desk interactions. Overall service sentiment is strongly positive with isolated inconsistencies.
Location
9.4
Location was repeatedly praised (convenient, close to restaurants/stores, good for group stays/weddings). A couple of comments noted the broader area has many dated hotels, but location itself is a clear strength.
Room Quality
7.1
Beds and shower pressure received positive notes (comfortable beds, strong shower pressure), but multiple reports of issues (dirty comforter, worn chairs, broken/poor sofa-bed, AC not working or leaking) lower the overall room-quality assessment.
Amenities
7.3
Mixed amenity feedback: in-room fridge/microwave and a clean pool in some stays were positives, but gym equipment was reported broken, the pool was sometimes closed or heavily chlorinated, and breakfast area logistics were weak.
Value for Money
9
Several guests noted the price per night was good and acceptable value, though a few commented the hotel felt overpriced for what was offered. On balance perceived value trends positive for many visitors.
Food and Beverage
6.6
Food & beverage sentiment is negative overall: many guests complained about limited breakfast variety, poor coffee, thin bacon, inconsistent waffle service and overall subpar breakfast offerings, with occasional positive notes about specific items.
Overall Experience
9.7
Guest experiences vary widely—from 'worst experience' to 'just a wonderful stay' and successful group/wedding stays. Positive comments about staff, location, comfortable beds and specific amenities are frequent; when weighted against negatives, the aggregated overall sentiment trends strongly positive among many stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location and Nearby Attractions

The Comfort Suites hotel, located near Interstate 85, offers easy access to downtown Greensboro, the Greensboro Coliseum Complex, and Alamance Battleground. Explore historic sites and enjoy various recreational activities in the area.

Free Amenities and Services

Enjoy complimentary high-speed Internet, coffee, newspaper, local calls, and a hot breakfast at the hotel. For early departures, grab a breakfast bag. Take a dip in the indoor pool or work out in the exercise room. Corporate guests can utilize the business center and meeting room.

Well-Equipped Guest Rooms

Each suite features modern amenities like flat-screen TVs, microwaves, refrigerators, and more. Stay connected with recharge devices and request connecting rooms for convenience.

Book your stay at Comfort Suites for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 436 reviews
Cleanliness: 6.5
Service: 9.2
Location: 9.4
Room Quality: 7.1
Amenities: 7.3
Value for Money: 9
Food and Beverage: 6.6
Overall Experience: 9.7
J
Johna • couple • us
10
2026-10-29 • via Nuitee
G
Greta • family_with_children • us
9
Pros:

The Bed slept very well and the room was clean.

Cons:

The Breakfast has changed! You use to have more variety to eat and drink! You now are very limited on choices making it not appealing for others to choose from or even think about eating breakfast.

2026-10-26 • via Nuitee
M
Martina • solo_traveller • it
6
Pros:

la stanza è molto spaziosa tuttavia mancano totalmente cassetti dove riporre le cose.

Cons:

l'hotel non è male ma buona parte del personale potrebbe essere più gentile e disponibile.
In palestra non funzionava praticamente nessun attrezzo. Siamo alle solite, l'aerea attorno ad High Point offre hotel molto datati, sempre troppo cari per quello che offrono.

2026-10-23 • via Nuitee
K
Kerrie • extended_group • us
7
Our son got married great place to stay. We were all on the same floor. Staff was great bed was comfortable very clean.
Pros:

Like the location like that it was very clean. Staff was very nice.

Cons:

We ended up getting a king suite with sofa, bed, sofa, bed was horrible. Our guest got us to fill, and all you feel was springs.

2026-10-15 • via Nuitee
Y
YAZMIN • family_with_children • us
7
2026-10-14 • via Nuitee
M
Mirandello • couple • us
10
2026-10-07 • via Nuitee
B
Bio • solo_traveller • de
10
2026-09-15 • via Nuitee
W
White • solo_traveller • us
8
2026-09-10 • via Nuitee
M
Michelle • solo_traveller • us
10
Pros:

How the staff answered questions and made you feel right at home

Cons:

Just a little fresher smell. I like smelling the cleansers. Then I know it's really fresh and clean

2026-09-08 • via Nuitee
S
Shymia • solo_traveller • us
10
2026-08-31 • via Nuitee
H
Harrison • couple • us
10
Just a wonderful stay.
Pros:

Everything was wonderful. Love the little sitting area, refrigerator, microwave. It was quiet, no one knocking on your door. We had a very nice stay

Cons:

The front desk personnel was not very friendly. No kind greeting when we arrived. and when we left did not ask how I stay was or anything just "your receipt will be in your email.

2026-08-31 • via Nuitee
V
Vanessa • couple • us
7
2026-08-30 • via Nuitee
D
Deborah • solo_traveller • us
10
Pros:

Everything was great

2026-08-24 • via Nuitee
K
Kennedy • solo_traveller • us
1
Pros:

Horrible

Cons:

Ants and unknown stain in couches shower took forever to work. Secind room AC was not working

2026-08-24 • via Nuitee
C
Charles • couple • us
9
2026-08-22 • via Nuitee
Y
Young • solo_traveller • us
10
2026-08-16 • via Nuitee
B
Barbara • solo_traveller • us
9
Short trip
Pros:

I loved the location and proximity to restaurants and stores in the area.

Cons:

The breakfast needs improvement, especially the coffee. I didn't think bacon was made so thin that you can't even taste it. But the waffles 🧇 were good.

2026-08-10 • via Nuitee
R
robert • couple • us
3
worst experience we have ever had at this hotel.
Pros:

the only thing that was a positive was the shower head and the pressure, it was very good.

Cons:

we have stayed here many times. the room looked like it hadn't been cleaned, the ac/heat leaked on the floor, the comforter was dirty,, the chairs in the eating area are very worn and should be replaced, we will most likely not stay here again.

2026-08-10 • via Nuitee
F
Frankie • solo_traveller • us
10
2026-08-10 • via Nuitee
V
Vanessa • couple • us
7
2026-07-25 • via Nuitee