Rising Sun Hotel by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
7.9 (1799 reviews)
Cleeve Hill , Cheltenham , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Fax/photocopying
Non-smoking throughout
Kid meals
Pet bowls
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Need for room updates
Cleanliness issues

Categories

Cleanliness
7.11
Several reviews mention issues like dusty rooms and creaky floors.
Service
8.58
Consistently noted as friendly and accommodating by multiple reviews.
Location
8.62
Positive feedback regarding the ideal location for racing and beautiful views.
Room Quality
7.07
Rooms described as needing some TLC and having comfort issues.
Amenities
8.1
Generally good amenities mentioned, but some dated aspects noted.
Value for Money
7.06
Mixed feelings about the price with some finding it not worth it for the room quality.
Food and Beverage
8.61
Praise for the quality of breakfast and overall dining experience.
Overall Experience
8.08
Overall guest experience is generally positive despite some specific criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 06:16

Property Description

Scenic Views and Free Wi-Fi
Experience breathtaking views of Cheltenham and the Malvern Hills from many of our rooms at The Rising Sun. Stay connected with complimentary Wi-Fi throughout the property.

Seasonal Dining and Refreshing Beverages
Indulge in a culinary journey at our restaurant, bar, and heated garden terrace, offering a blend of seasonal modern and traditional British dishes. Quench your thirst with a selection of real ales, wines, and speciality teas/coffees.

Convenient Location for Exploring
Located near Cheltenham and various Cotswold villages, The Rising Sun is the perfect base for exploring the historic spa town, quaint Winchcombe, and the picturesque surroundings. Book now for an unforgettable stay!

Important information:

Due to its location, the hotel is split level and has a number of stairs.

Please note that full payment is taken at the time of booking.

The maximum amount for the Family Room is 3 guests, including children.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 1799 reviews
Cleanliness: 7.11
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 8.1
Value for Money: 7.06
Food and Beverage: 8.61
Overall Experience: 8.08
T
T • couple • gb
7
The staff and environment is great! The hotel location is high up so the view is good.
Pros:

The view of the room is SUPER! The breakfast is good.

Cons:

the rooms carpet has a area of dirt, which is not nice.

2026-03-24 • via Nuitee
O
Olga • couple • gb
9
2026-03-16 • via Nuitee
T
Toni • family_with_children • gb
9
2026-03-15 • via Nuitee
M
MARTIN • couple • ie
8
Short but nice
Pros:

Location very good

Cons:

It gotten expensive over the years

2026-03-14 • via Nuitee
S
Stephen • couple • gb
8
Great location on the Cotswold Way
Pros:

Location and a great breakfast

Cons:

Expensive over the festival weekend

2026-03-14 • via Nuitee
P
Paul • couple • gb
5
Average
Pros:

Staff was polite

Cons:

Rooms desperately need a refurbishment ,not worth the money we paid

2026-03-09 • via Nuitee
M
MARTYN • couple • gb
8
Great breakfast and friendly staff.
Pros:

Staff very friendly and helpful. Breakfast was excellent. Large room, bed linen and bathroom clean.

Cons:

Evening meals package had limited choice. Room needs decorating and cleanliness of carpet not very good. Corners dusty. No electrical sockets near bed.

2026-03-08 • via Nuitee
H
Hazel • solo_traveller • gb
8
Pros:

Lovely position, quiet and easy to get around

2026-03-06 • via Nuitee
R
Robert • couple • fr
9
This may not be a "state of the art" hotel, but it is homely and comfortable and very pleasant.
Pros:

EVERY member of staff we encountered was pleasant and helpful - receptionists who helped with practical matters, bar and restaurant staff with cheerful conversation and advice and cleaners who, beside their regular work (which was well done) were offering to help with heavy baggage to and from the car. This was a repeat visit and we are planning a longer, return visit later in the year. Oh - and the area is gorgeous for walking. It makes a good base for the whole area.

Cons:

Nothing!

2026-03-06 • via Nuitee
K
Kate • extended_group • gb
6
Pleasant and business like - good evening meal.
Pros:

All staff I met during my stay were pleasant, professional and efficient. The staff were definitely a strength of the stay.

The food was good, both in the evening and at breakfast. I was a little suspicious at quite how quickly the order came out in the evening - fearing a microwave meal - but actually both myself and my colleague were happy with the meals we had.

Large room and comfortable bed.

Cons:

'Garden view room' is stretching a description for the rooms at the front - 'Road view' might be more accurate! The room was large and well equipped, but with single pane windows right next to a busy road there was quite a lot of road noise. It did quieten down overnight, but was very noticeable in the evening and morning. I didn't feel what garden you could see merited the description.

Please, please, please update your coffee offering in the morning. In this day and age it is simply not acceptable to serve coffee that has been kept warm in a flask, or on a warmer. It was horrible and really put a downer on the breakfast for me, which was a shame as the rest of breakfast was nice. As most hotels in your budget now offer coffee machines at breakfast, your breakfast really suffers because of this.

2026-03-02 • via Nuitee
G
Gemma • couple • gb
10
2026-03-02 • via Nuitee
A
Alun • couple • gb
9
2026-03-01 • via Nuitee
R
Rob • solo_traveller • gb
8
2026-03-01 • via Nuitee
G
graham • couple • gb
9
2026-02-28 • via Nuitee
C
Chris • couple • gb
8
All round a really nice stay7
Pros:

Great room in terms of comfort, stunning in terms of view. And beautifully presented.
We also had food there, which was good pub grub, and plentiful.
The service was great, a young team but well trained and very friendly, a credit to the hotel.

Cons:

Windows over look busy road, but we didn't really hear it.
The corridor leading to our room was full of cooking smells, I suspect directly above the bar/dinning room and kitchen, but our room was ok, no smells.

2026-02-28 • via Nuitee
S
Sally • solo_traveller • gb
8
Definitely worth a visit - fabulous views and proximity to the hill, lovely people, good food.
Pros:

The location is great and the staff were lovely. The room was big for a single and so was the bathroom. I had thought I might hear noise from the bar, but that was not a problem.

Cons:

There was a loose pane in the window that rattled a lot during the night due to the wind, which woke me, and the pillows were very hard!

2026-02-27 • via Nuitee
H
Helen • solo_traveller • gb
8
Such a fabulous view from the room and so close to my family. Perfectly meets my needs
Pros:

Great location and view from my room

Cons:

The heating made a noise all night

2026-02-23 • via Nuitee
V
Virginia • family_with_children • gb
5
2026-02-22 • via Nuitee
J
Julie • couple • gb
10
2026-02-14 • via Nuitee
S
Simon • solo_traveller • gb
8
2026-02-12 • via Nuitee