InterContinental Pyeongchang Resort Alpensia by IHG

Hotels
IHG
9 (114 reviews)
225-3 Yongsan-ri, Daegwallyeong, Pyeongchang, Gangwon, 232-952 , Pyeongchang , KR

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Ski storage
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Clean environment
Beautiful view
Cons:
Room quality issues
Towel issues

Categories

Cleanliness
8.39
Some concerns noted about towels having a smell.
Service
9.86
Staff were reported as friendly and attentive.
Location
9.4
The hotel is located in a tranquil area.
Room Quality
7.35
Issues with the room condition, particularly the bedding.
Amenities
9.38
The hotel is well-maintained and provides good amenities.
Value for Money
8.84
Price was high during peak season, but overall value acknowledged.
Food and Beverage
9.39
Breakfast was reported as excellent.
Overall Experience
9.36
Guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:46

Property Description

Nestled at the heart of Pyeongchang, our hotel offers an extraordinary stay surrounded by nature and adventure.

Recreational Paradise
Unwind and embrace leisure with an exceptional golf course, a thrilling water park (surcharge), and a rejuvenating sauna. Experience outdoor excitement with our complimentary ski shuttle, ensuring you're ready to hit the slopes in no time.

Culinary Delights
Savor delectable dishes at our on-site restaurant or enjoy the convenience of room service during limited hours. Start your day right with our delicious buffet breakfasts available daily, and wind down with a refreshing drink at our bar/lounge.

Comfort & Convenience
Rest easy in one of our 238 air-conditioned rooms, featuring a fridge, minibar, and luxurious deep soaking bathtubs. Stay connected with complimentary wired and wireless internet access while enjoying cable programming for your entertainment.

Book your unforgettable getaway today!

Important information:

  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 114 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 7.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
E
EUM family_with_children kr
10
Pros:

직원 응대가 아주 친절해서 숙박하는 동안 정말 기분이 좋았어요 조식도 맛있었고 룸 컨디션도 좋았습니다

2026-05-06 via Nuitee
J
Julie couple au
9
Pros:

위치도 좋았고 주변 환경도 훌륭해서 조은시간을 보냈어요. 조식도 조았으며 전반적인 관리도 깨끗하고 잘 되어있어요. 다시 방문하고 싶은 장소입니다

2026-04-21 via Nuitee
W
Wael couple sa
10
2026-04-21 via Nuitee
S
Samantha couple my
10
2026-04-19 via Nuitee
A
Aleksandr solo_traveller th
9
2026-03-09 via Nuitee
선영 couple kr
8
2026-03-01 via Nuitee
A
Albert family_with_children es
10
Will repeat!
Pros:

Great location, fantastic for a long weekend getaway with the family. Right in the sky station and with other options for families and kids (water park, play place, etc).
The facilities are great, staff is helpful and kind, the hotel has parking in the building, it has very good restaurants and there are a range of options also nearby. Will definitely repeat.

Cons:

A bit pricey but we also went during LNY.
Communication before the booking can improve. We reached out a couple of times with doubts but the hotel took many days to respond, way too long.

2026-02-26 via Nuitee
A
Alejandro couple cr
10
2026-02-11 via Nuitee
H
hyun jung couple kr
9
2026-02-10 via Nuitee
S
Safarova couple az
8
2026-02-10 via Nuitee
R
Raihana extended_group au
6
Convenient to stay at but as others have mentioned needs to be refurbished/renovated.
Pros:

Convenience to the ski resort being short walk from hotel. Daily buffet breakfast included in package with hotel room was very convenient as limited food options in the area.

Cons:

The carpets had stains on them and furniture worn. Bed was too soft that it had no support for back resulting in back pain (even worse with body aches after snowboarding and falling continuously).

2026-01-26 via Nuitee
P
paige family_with_children au
10
2026-01-25 via Nuitee
J
JOSEPH couple sg
8
Excellent Concierge staff
Pros:

The concierge staff were excellent and speak English reasonably well. Whatever requests I asked of them they exceeded my expectations. This is unlike the delay and sometimes no response when I had questions before the arrival.

Cons:

The location of the hotel is not as convenient for the bus drop off though it is a short walk but challenging in slippery wintry pathways.

2026-01-25 via Nuitee
S
SEONGMIN solo_traveller kr
7
Pros:

전화응대 직원분 친절하고 상냥하게 응대 해 주셨어요.

Cons:

화장실 비데 설치해 주세요.
샤워기 헤드가 낮고 벽에 고정이 잘 안되어 있어요.

2026-01-19 via Nuitee
K
Katarina Deandra Wulandari extended_group nl
10
2026-01-17 via Nuitee
J
Justin couple au
7
2026-01-10 via Nuitee
태하 couple kr
10
2026-01-09 via Nuitee
M
Monique family_with_children au
10
Magical stay. We will be back :)
Pros:

We came to ski. It was a perfect location, it was close to the ski field.

Cons:

We loved everything.

2026-01-05 via Nuitee
B
BHICHAYADA couple au
9
2025-12-27 via Nuitee
Y
Yury family_with_children sg
10
Pros:

- Good rooms
- Location close to slopes
- CU (minimarket) across the street
- FABULOUS RESTAURANT and in-room dining. Exceptional cooking indeed.
- Very accommodative and helpful staff. When the taxi that was supposed to bring us to the station could not come, concierge drove us himself

Cons:

- It is pricey, but it costs every won
- Mind that there is no swimming pool (I had this impression) and kids room is closed since COVID outbreak

2025-12-25 via Nuitee