Grand Hotel Casselbergh

Hotels
9.2 (7704 reviews)
Hoogstraat 6 , Bruges , be

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Outstanding location
Super clean and comfortable
Good breakfast options
Cons:
Staff inattentiveness
Overpriced amenities
Gym maintenance issues

Categories

Cleanliness
9.6
Hotel is super clean and comfortable as mentioned by guests.
Service
9.07
Mixed reviews on service with some noting inattentiveness.
Location
10
Outstanding location right next to main square, highly praised.
Room Quality
9.06
Rooms described as cozy but with noise issues from hallways.
Amenities
8.59
Amenities like the gym are poorly maintained, impacting overall score.
Value for Money
8.55
Some guests felt the hotel was overpriced, especially during peak times.
Food and Beverage
9.1
Breakfast has variety but some lack of gluten-free options.
Overall Experience
9.6
Generally positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:12

Property Description

Historic Charm and Modern Comfort: Grand Hotel Casselbergh seamlessly blends historic features with modern facilities, offering a unique stay in Bruges just steps away from the Grote Markt.

Luxurious Amenities: Enjoy complimentary Wi-Fi, a wellness centre in 16th-century cellars, air-conditioned rooms with flat-screen TVs, minibars, and tea/coffee facilities.

Wellness Oasis: Indulge in the wellness centre's hammam, sauna, Turkish bath, fitness centre, and rejuvenating massage treatments for a truly relaxing experience.

Experience the perfect harmony of history and luxury at Grand Hotel Casselbergh - book now for an unforgettable stay in Bruges.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 7704 reviews
Cleanliness: 9.6
Service: 9.07
Location: 10
Room Quality: 9.06
Amenities: 8.59
Value for Money: 8.55
Food and Beverage: 9.1
Overall Experience: 9.6
D
Diane • solo_traveller • gb
9
2026-04-18 • via Nuitee
V
Valérie • couple • fr
10
Hôtel 4* +++
Pros:

Tout l’hôtel est très propre et soigné. Notre chambre spacieuse avec vue sur canal dans la partie récente, était belle et propre. Une réelle vue sur le canal (même au 2e) qui était parfaite avec une grande fenêtre ensoleillée. Le lit très confortable. Salle de bain (avec baignoire et douche séparée) Cafetière, bouilloire, vers à vin pour déguster sur place du vin blanc ou rouge (mis à disposition en supplément) de nombreux rangements et une belle penderie. Hôtel calme et bien fréquenté. Le personnel très agréable et à l’écoute et parlant parfaitement le français…

Cons:

Rien

2026-04-18 • via Nuitee
N
N9077IOcyrila • Business
10
Best in Brugge City Centre
Pros:

Classic and elegant hotel, right at the heart of Brugge City Centre! Already twice staying at this hotel. The bed was so comfy and room was tip top. Selection for breakfast also amazing. Staff were friendly, helping you all the way they can to ensure satisfying service to customers.

2026-04-17 • via Tripadvisor
N
N • couple • nl
5
2026-04-17 • via Nuitee
• couple • gb
9
2026-04-17 • via Nuitee
T
Tian • solo_traveller • nl
10
2026-04-16 • via Nuitee
S
Shute • solo_traveller • gb
8
Pros:

A little bit of luxury and a great location.

Cons:

I liked everything.

2026-04-15 • via Nuitee
M
Marcela • couple • br
10
Lindo, muita qualidade em tudo, e excelente localização
Pros:

Gostei da qualidade da roupa de cama, do conforto do quarto e banheiro

Cons:

Gostei de tudo

2026-04-15 • via Nuitee
E
Elaine • couple • gb
10
Will definitely be back
Pros:

Room is lovely, staff are very helpful and facilities are excellent!

Cons:

Nothing it was great

2026-04-15 • via Nuitee
Y
Yet-King • couple • gb
10
A very pleasant and enjoyable stay enhancing my enjoyment and experience in Bruges
Pros:

A very convenient location in close walking distance to a number of attractions, retailing shops and dinings.
It has an elegant and cosy ambience throughout esp the bar lounge
A good size room - clean and comfortable with high standard of toiletries, bathrobes etc
Staff is helpful and friendly

Cons:

None

2026-04-14 • via Nuitee
A
anthony • family_with_children • gb
10
Absolutely wonderful stay the staff couldn’t of been better
Pros:

Such a wonderful property

2026-04-14 • via Nuitee
A
Amina • solo_traveller • nl
8
2026-04-12 • via Nuitee
B
Bigal1953 • Couples • Bozeman, Montana
8
Very good but not quite there
Pros:

Our experience was that this is a very good hotel, not a great one. We got a handicap room so the shower flooded the bathroom. The bathroom was large and had just one sink. The room itself was an adequate size but we had paid for a larger room. The bed was firm and very comfortable. However there were no drawers available so we had to stack clothes on the floor. The rug needed a shampoo. Breakfast was only OK. No berries despite their being in season,just cut up fruit. We bought berries at the farmers market. Scrambled eggs were in chafing dish and yucky like everywhere else. Salmon was tasteless. The hotel was well decorated. Staff what there was of it was very friendly and helpful. No concierge. Note there are large tourist groups going thru the hotel. Bottom line, while the hotel certainly worked for 4 nights we would try another place if we return to Bruges. I expect more for $500 per night.

2026-04-11 • via Tripadvisor
N
Ntokoros • couple • gr
8
2026-04-11 • via Nuitee
L
Lawrence • solo_traveller • gb
10
Very nice
Pros:

Lovely hotel in a perfect location to explore Bruges

Cons:

Nothing

2026-04-10 • via Nuitee
F
Fam. • couple • nl
8
2026-04-10 • via Nuitee
J
JandL51 • Couples • Atlanta, Georgia
10
Would definitely stay again but bring something to cover the light on the thermostat
Pros:

People at reception were wonderful and our room was beautiful, quiet, and comfortable. Fluffy towels, comfy pillows. Our room had VERY high ceilings and was decorated so tastefully. It had a spacious bathroom, though the shower stall was quite small. It was in a great location, just steps from market square and easy strolls to everything you would want to see, but on a quiet street. My only complaint would be the super bright light on the thermostat that shined directly into our eyes all night as we were trying to sleep. This seems to be something a lot of hotels overlook.

2026-04-09 • via Tripadvisor
A
Ashley • family_with_children • us
9
2026-04-09 • via Nuitee
E
Enrique • couple • be
9
2026-04-09 • via Nuitee
M
Marta • family_with_children • de
10
Tolles Hotel
Pros:

Super zentrale Lage. Sehr schönes und sauberes Hotel auch ein wunderbares abwechslungsreiches Frühstück!

Cons:

-

2026-04-09 • via Nuitee