Grand Hotel Casselbergh

Hotels
9.2 (7762 reviews)
Hoogstraat 6 , Bruges , be

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Outstanding location
Super clean and comfortable
Good breakfast options
Cons:
Staff inattentiveness
Overpriced amenities
Gym maintenance issues

Categories

Cleanliness
9.6
Hotel is super clean and comfortable as mentioned by guests.
Service
9.07
Mixed reviews on service with some noting inattentiveness.
Location
10
Outstanding location right next to main square, highly praised.
Room Quality
9.06
Rooms described as cozy but with noise issues from hallways.
Amenities
8.59
Amenities like the gym are poorly maintained, impacting overall score.
Value for Money
8.55
Some guests felt the hotel was overpriced, especially during peak times.
Food and Beverage
9.1
Breakfast has variety but some lack of gluten-free options.
Overall Experience
9.6
Generally positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:12

Property Description

Historic Charm and Modern Comfort: Grand Hotel Casselbergh seamlessly blends historic features with modern facilities, offering a unique stay in Bruges just steps away from the Grote Markt.

Luxurious Amenities: Enjoy complimentary Wi-Fi, a wellness centre in 16th-century cellars, air-conditioned rooms with flat-screen TVs, minibars, and tea/coffee facilities.

Wellness Oasis: Indulge in the wellness centre's hammam, sauna, Turkish bath, fitness centre, and rejuvenating massage treatments for a truly relaxing experience.

Experience the perfect harmony of history and luxury at Grand Hotel Casselbergh - book now for an unforgettable stay in Bruges.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 7762 reviews
Cleanliness: 9.6
Service: 9.07
Location: 10
Room Quality: 9.06
Amenities: 8.59
Value for Money: 8.55
Food and Beverage: 9.1
Overall Experience: 9.6
D
Dobryniewski family_with_children pl
10
Polecam!
Pros:

Wyśmienite śniadania, przemiła obsługa, bardzo komfortowe pokoje, w samym centrum miasta. Gorąco POLECAM!!!

2026-05-02 via Nuitee
A
Adrien solo_traveller fr
8
2026-04-30 via Nuitee
F
Fatma Ferah extended_group tr
9
Marvellous
Pros:

Location,breakfast,size of the room,decoration

Cons:

Nothing

2026-04-29 via Nuitee
J
Joanna couple gb
10
Great location, lovely hotel, superb breakfast
Pros:

Location

Cons:

Nothing not to like

2026-04-29 via Nuitee
H
Hasan couple tr
10
Brugge hotel is Casselberg
Pros:

The room was excellent and very historic. I like the roof of it. I think 8 meter high with original woods. Breakfast was perfect. All the foods are fresh and high quality

Cons:

Nothing was bad.

2026-04-28 via Nuitee
Y
Yisel Rosali solo_traveller do
10
2026-04-28 via Nuitee
C
Cathy couple us
9
2026-04-28 via Nuitee
A
AURORA BERENICE solo_traveller mx
10
Pros:

El hotel esta divino, su desayuno buffet es delicioso y la comodidad de las camas es inmejorable.

2026-04-27 via Nuitee
T
Tariq solo_traveller sa
10
Pros:

فخامة الفندق والموقع القريب من وسط المدينة والمطاعم والكوفيهات ومحال الشوكلاتة والميني ماركت...الخ
مشيا خلال 3 دقائق

2026-04-27 via Nuitee
P
patricia couple us
10
Wonderful place to stay
Pros:

Great hotel excellent staff

2026-04-25 via Nuitee
S
sandrapU3412YP Couples
8
Perfect location
Pros:

The Staff and location are perfect. You can be in the square within a minute and the canal view is beautiful. The only thing we would recommend is that the bed, pillows and linens be replaced as they are very worn. It also seems that there is a smoking area near the breakfast room and the smell is off-putting. These are minor things given the location and the staff being superb!

2026-04-23 via Tripadvisor
S
Sébastien couple lu
9
2026-04-23 via Nuitee
J
Jonathan family_with_children mx
10
Pros:

Great place

2026-04-23 via Nuitee
5
592amieh Family
4
Find another hotel if you value service
Pros:

Beautiful hotel with 0 service. If you are looking for just a nice spacious room it’s fine but there are much better hotels in the area I am sure. This is not a 4 star hotel, perhaps a 3. The staff does not carry bags and stood by while guests struggled to get their bags up the steps. It was almost comical. We were thinking maybe the hotel had a policy to not carry guests bags. Coffee was not replenished in the room and nobody answered the phone at reception. Breakfast was fine but nothing stellar. No takeaway coffee option for guests leaving early. Understand recycling is important but there are options that can be implemented. Overall I would not stay here again or recommend this hotel.

2026-04-22 via Tripadvisor
A
Alexander couple us
10
We highly recommend this beautiful hotel! It is a very elegant, well run and maintained hotel and we
Pros:

The hotel itself and our room was beautiful. The location was superb, so close to the main historical sights, and they had a fantastic buffet breakfast. We loved our stay!
They also had an underground private parking area below the hotel for our rental car, so that was great.

Cons:

They don’t have a restaurant in the hotel that offers lunch or dinner, only breakfast.

2026-04-22 via Nuitee
6
675berky Family
10
Perfect Hotel
Pros:

Outstanding hotel. Beautiful spacious room with a magnificent view and perfect location. Staff was over the top. Friendly, knowledgeable and so helpful. Terrific stay!

2026-04-21 via Tripadvisor
M
michaelhM1000JK Family
10
Our Go To Hotel in Brugge
Pros:

The Grand Hotel Casselbergh is without a doubt one of our favourite hotels. It is a beautiful building and the Junior Suite that we stayed in was comfortable with a huge bed and great facilities. It was spotlessly clean. We like to stay in the old part of the building. You will always receive a friendly welcome and all of the staff that we interacted with from the ladies who service the rooms , the bar and breakfast staff and the front of house reception desk are a credit to the hotel. Although the hotel does not serve evening meals, the breakfast in the newly refurbished dining room was excellent with fresh produce every morning and a large selection of both hot and cold food to choose from.There is obviously lots to do in Brugge but if you simply fancy a quiet hour or two the lounge area is beautiful with huge chandeliers and comfortable seating. The hotel itself is in a great location and very close to both local attractions, restaurants and shops. We try and visit Brugge at least once a year and we would not stay anywhere else. Finally when taking into consideration the standard of the hotel and the facilities, even taking into account the current low value of Sterling, I do not think that the cost of staying at the hotel is unreasonable. There are several different types of rooms to suit most budgets.

2026-04-21 via Tripadvisor
N
Nele family_with_children be
10
Pros:

Onze ervaring was al subliem bij aankomst, jet prachtige pand, vriendelijk onthaal, de prestigieuze kamer. Korrom zeker een hotel om weer naar toe te gaan

2026-04-21 via Nuitee
V
Vincent family_with_children fr
10
Pros:

L emplacement dans le centre ville
L hôtel en lui même super hôtel

Cons:

La place de parking asser coûteuse

2026-04-21 via Nuitee
S
Safari756694 Couples
10
Luxury and History
Pros:

Wonderful service, kind staff and location is the best in Bruges. Grand Hotel Casselbergh is both quaint and luxurious. Bed was very comfortable!

2026-04-20 via Tripadvisor