Grand Hotel Casselbergh

Hotels
9.2 (7563 reviews)
Hoogstraat 6 , Bruges , be

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Outstanding location
Super clean and comfortable
Good breakfast options
Cons:
Staff inattentiveness
Overpriced amenities
Gym maintenance issues

Categories

Cleanliness
9.6
Hotel is super clean and comfortable as mentioned by guests.
Service
9.07
Mixed reviews on service with some noting inattentiveness.
Location
10
Outstanding location right next to main square, highly praised.
Room Quality
9.06
Rooms described as cozy but with noise issues from hallways.
Amenities
8.59
Amenities like the gym are poorly maintained, impacting overall score.
Value for Money
8.55
Some guests felt the hotel was overpriced, especially during peak times.
Food and Beverage
9.1
Breakfast has variety but some lack of gluten-free options.
Overall Experience
9.6
Generally positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:12

Property Description

Historic Charm and Modern Comfort: Grand Hotel Casselbergh seamlessly blends historic features with modern facilities, offering a unique stay in Bruges just steps away from the Grote Markt.

Luxurious Amenities: Enjoy complimentary Wi-Fi, a wellness centre in 16th-century cellars, air-conditioned rooms with flat-screen TVs, minibars, and tea/coffee facilities.

Wellness Oasis: Indulge in the wellness centre's hammam, sauna, Turkish bath, fitness centre, and rejuvenating massage treatments for a truly relaxing experience.

Experience the perfect harmony of history and luxury at Grand Hotel Casselbergh - book now for an unforgettable stay in Bruges.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 7563 reviews
Cleanliness: 9.6
Service: 9.07
Location: 10
Room Quality: 9.06
Amenities: 8.59
Value for Money: 8.55
Food and Beverage: 9.1
Overall Experience: 9.6
B
Barrett solo_traveller ch
9
Good choice for a centrally located historic hotel.
Pros:

Excellent location with beautiful rooms (I stayed in the historic part of the building). Good breakfast.

2026-03-28 via Nuitee
H
Hassan family_with_children fr
9
2026-03-28 via Nuitee
D
D couple fr
10
super
Pros:

L'hôtel est très bien situé, pour découvrir le centre-ville.

2026-03-28 via Nuitee
G
Gerwina couple de
10
Historisches Ambiente, zentral gelegen, moderner Standard lässt keine Wünsche offen
Pros:

Fantastisches Interieur mit einer Reihe großer herrschaftlicher Säle unten, die als Bar genutzt werden, und die sehr geschmackvoll, das Alte würdigend, prachtvoll gestaltet sind. Die Zimmer im modernen Anbau sind sehr gut ausgestattet. Die Lage ist sehr gut. Es war toll, dass wir einen Parkplatz mieten konnten- das kostete zwar 30 Euro am Tag, aber es erscheint uns sonst absolut unmöglich, in Brügge zu parken.

2026-03-28 via Nuitee
J
John couple gb
10
Delightful in every way.
Pros:

The room was lovely. Large and very comfortable. The breakfast was wonderful and the room was a delight. The location was very good for us so we could walk everywhere.

Cons:

All good.

2026-03-28 via Nuitee
S
Siriamorn couple th
10
Magnificent lobby decor and stunning canal views near Market Square
Pros:

Stunning Hotel with Perfect Views!
The lobby decoration is absolutely magnificent—truly grand and impressive! The location is also unbeatable, being so close to the Market Square. Plus, having a room with a canal view made the stay even more special. Highly recommended for the vibes and the view!

Cons:

The in-room amenities felt a bit basic and didn't quite match the "Grand" feel of the room. However, it was a small issue compared to the overall comfort and convenience of the stay. Still highly recommended!

2026-03-27 via Nuitee
L
Lefteris solo_traveller gr
10
Do not miss the opportunity to stay in it
Pros:

The best hotel in the best location. Everything is within walking distance. Breakfast is amazing. It's worth every penny of it. Very rich and large variety. Very big rooms and beds (bigger than football field). Personnel is very warm and polite. I suggest it with no concerns.

2026-03-27 via Nuitee
M
Manon couple nl
10
2026-03-25 via Nuitee
C
Celia solo_traveller gb
10
Excellent central hotel
Pros:

Great communal spaces- several lounges and log fires, v close to centre, great breakfast,

Cons:

Nothing

2026-03-25 via Nuitee
D
David couple gb
10
2026-03-25 via Nuitee
G
Georgette family_with_children ci
10
Pros:

Everything

2026-03-24 via Nuitee
S
Stephen couple gb
10
A great hotel set in a superb location to enable easy access to all the sites and amenities the city has to offer..
Pros:

The style, the staff, the facilities and the location

Cons:

Everything but especially the comfortable bed, which helps us with some good and refreshing sleep whilst we were away.

2026-03-24 via Nuitee
M
Melanie couple nl
8
2026-03-24 via Nuitee
M
Miluše couple cz
10
2026-03-24 via Nuitee
J
juliette couple fr
9
2026-03-23 via Nuitee
M
Marla couple gb
7
Nice but wouldn’t stay again due to disrupted sleep
Pros:

Spa was lovely, room was nice

Cons:

The plumbing in the new building is so loud. I couldn’t sleep the final night of my stay and when I told the staff they were so rude and unhelpful. It’s a shame because it really let the hotel down

2026-03-23 via Nuitee
I
Isabel family_with_children co
9
Pros:

La ubicación de este hotel es fantástica! Además tiene un sauna y turco muy confortable, y el desayuno es amplio, y variado. Para mi sorpresa, el café era bastante decente.

Cons:

Para un hotel de cuatro estrellas, hubiera esperado asistencia con las maletas a la llegada. La recepción del hotel donde se pueden guardar después del check out, queda en un medio piso. Considerando el nivel del hotel, hubiera esperado que asistieran con esto.

2026-03-23 via Nuitee
N
Nigesh couple fr
9
2026-03-23 via Nuitee
W
Wouter couple be
7
Ruime, propere kamer, in het centrum. Geweldig ontbijt. Maar vergeet je oordopjes niet!!
Pros:

Top locatie, vlakbij het centrum. Superior kamer is het nieuwe gedeelde: Grote, ruime kamer. Groot tweepersoonsbed! Zelfs gestrekt liggen in bed kwamen m’n voeten er niet uit.
En 2 flesjes spa zijn voorzien.
Zeer uitgebreid ontbijtbuffet! Echt de moeite!
2 parkings vlakbij, 5min wandelen naar Interparking of Alfapark waar je max €22 betaalt voor 24u.

Cons:

Veeeel lawaai. Je hoort alles van de kamers langs je. Elke kraan, elke douche en elke wc die doorspoelt. Die is echt niet oké als je zoveel betaald voor een kamer. De airco kan minimaal op standje 2 van de 4. Wat dus ook veel lawaai is en als je die helemaal uit zet hoor je nog steeds het lawaai van de ventilatie. En natuurlijk van de kamers langs je, dat blijf je horen. Maar goed ik kan prima slapen met oordopjes in dus voor mij was het nog dragelijk.
Parking bij het hotel konde ze niet garanderen voor incheck tijd. En kost €30. Parkeer dus gewoon in de publieke parkings.

2026-03-22 via Nuitee
Y
Yvonne couple gb
10
A fabulous hotel within the centre of Bruges, which is in an excellent position.
Pros:

The property is excellent, ideally situated to the centre.
The beds are very comfortable & the room was lovely and clean.
The whole hotel is beautiful and very classy.

Cons:

N/A

2026-03-22 via Nuitee