Flonk Hotel Groningen Centre, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.2 (3130 reviews)
Radesingel 50 , Groningen , NL

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Cycling
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff
Central location, close to station and city center
Spacious rooms and comfortable beds
Extensive and varied breakfast
Garage/parking service
Good views over the harbour
Quiet rooms despite external work (for some guests)
Well-managed guest service and complaint handling
Cons:
Ongoing renovation/scaffolding affecting views
Construction noise, dust and smells during the day
Cleaning issues and dust in some rooms
Bathroom faults (leaks, broken shower rail, poor toilet flush)
Poor communication about renovation prior to booking
Price/value concerns when impacted by renovation
Bare corridors and reduced amenities during works
Air conditioning not working for at least one guest

Categories

Cleanliness
6.5
Multiple reviews report dust and poor cleaning (leaking washbasin, dirty rooms, dust on lamps) and construction-related soiling; cleanliness is a notable weakness.
Service
9.6
Consistently praised: many guests describe staff as very friendly, helpful and attentive; staff helped with parking/garage and managed complaints well.
Location
9.3
Frequently noted as excellent: very central, close to train station and city centre, good views over the harbour — a strong positive.
Room Quality
7.5
Rooms are spacious with comfortable beds and large windows for many guests, but some mention shabby/dated corridors and specific room faults (broken shower rail, poor WC flush).
Amenities
7.5
Garage/parking and basic services are appreciated, but renovation left corridors bare and one guest reported air-conditioning not working; amenities are adequate but affected by works.
Value for Money
6.7
Several guests felt price/quality was poor when renovation reduced value (expensive for single occupancy or when work impacted stay).
Food and Beverage
8.8
Breakfast is regularly described as extensive, varied and tasty, though a few guests noted limited choice later in service times.
Overall Experience
9.7
Despite renovation-related issues and some maintenance/cleaning complaints, many guests reported very positive stays due to location and highly rated staff, resulting in a strong overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Modern Accommodation with Free WiFi
Flonk Hotel Groningen Centre, BW Signature Collection, is a contemporary hotel conveniently situated near Groningen's vibrant city center. The hotel provides stylish rooms with modern amenities, including free WiFi for guests to stay connected throughout their stay.

Fitness Area and Fully-Equipped Apartments
Guests at Flonk Hotel Groningen Centre can enjoy complimentary access to the fitness area to stay active during their visit. Additionally, the hotel offers 6 fully-equipped apartments with kitchens, providing a comfortable and convenient stay for longer durations.

Grand Café and Convenient Facilities
Indulge in an international breakfast at the in-house Grand Café to start your day right. The hotel also features meeting facilities, a private parking garage, and a library for guests' convenience and enjoyment.

Experience the perfect blend of comfort and convenience at Flonk Hotel Groningen Centre, BW Signature Collection. Book now for an unforgettable stay!

Important information:

Please note that construction work is taking place from 2026-01-01 to 2026-12-31. Guests may experience some noise disturbances
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRQ

Location

Guest Reviews

8.2
Based on 3130 reviews
Cleanliness: 6.5
Service: 9.6
Location: 9.3
Room Quality: 7.5
Amenities: 7.5
Value for Money: 6.7
Food and Beverage: 8.8
Overall Experience: 9.7
M
Mirka • couple • de
8
Für einen Kurztrip zu empfehlen
Pros:

Ich komme seit Jahren in dieses Hotel und bin immer sehr zufrieden.

Cons:

Leider dauern die Bauarbeiten immer noch an und das Hotel ist eingerüstet. Keine schöne Aussicht mehr.

2026-10-31 • via Nuitee
W
Wesherman • solo_traveller • nl
10
Pros:

Super centrale ligging. Fijne bedden en een mooie kamer en stil. Uitgebreid ontbijtbuffet.
Vriendelijk en behulpzaam personeel.

Cons:

Niets

2026-10-31 • via Nuitee
B
Breznica Selmani • extended_group • xk
10
2026-10-31 • via Nuitee
W
Wolfgang • couple • de
7
Überrascht
Pros:

Sehr umfangreich, aber auch teuer. Genügend Plätze aber dunkler Raum.

Cons:

Das Hotel ist fast komplett eingerüstet, aber Geräusche waren nicht zu hören. Darüber gab es aber keine Information. Die Anfahrt wurde stark verändert, Durchfahrt gegen die Einbahnstraße, glücklicherweise von einem Bauarbeiter bemerkt und nach Entfernung der Absperrung von ihm in die Tiefgarage (sehr eng)gelotst.

2026-10-30 • via Nuitee
S
Stephan • family_with_children • de
9
2026-10-29 • via Nuitee
K
Karin • couple • nl
9
Fantastisch
Pros:

Prachtig hotel, fijne ruime kamers ondanks verbouwing alles echt super goed geregeld. Mensen ook erg aardig en behulpzaam

Cons:

Niets

2026-10-29 • via Nuitee
E
Els • family_with_children • nl
8
Pros:

Locatie prima, redelijk dicht bij het centrum.

Cons:

Best nog wel duur als je alleen boekt, maar ook wel begrijpelijk als je toch een 2 persoons kamer in beslag neemt.

2026-10-27 • via Nuitee
A
Adnan • couple • de
10
2026-10-26 • via Nuitee
J
Jeanette • solo_traveller • nl
10
Super leuke accomodatie
Pros:

Het Hotel was lekker dichtbij de Oosterpoort en Binnenstad

Cons:

Niks

2026-10-26 • via Nuitee
L
Luisa • family_with_children • nl
8
comfortable, well located and spacious!
Pros:

Spacious room and bathroom, nice big windows, very central and comfortable bed.

Cons:

The hotel was going through renovation, so corridors were pretty bare. I would have liked a heads-up in advance.

2026-10-26 • via Nuitee
B
BM • couple • nl
3
erg teleurstellend
Pros:

Het ontbijt was goed.

Cons:

Er was geluidsoverlast door de verbouwing. Er was niet goed schoon gemaakt. De afvoer van de was tafel lekte. De glijstang van de douche was defect. De WC spoelde zeer slecht door.

2026-10-26 • via Nuitee
T
Timo • couple • fi
8
2026-10-25 • via Nuitee
R
Rudolf • couple • nl
9
Voldeed prima aan onze verwachtingen.
Pros:

Ontzettend vriendelijk en behulpzaam personeel!!!! Werkelijk een 10!!
Ideaal gelegen voor een bezoek aan de high-lights van de stad.
Gevarieerd en smakelijk ontbijt.

Cons:

Er mag wel wat meer "reuring" in de centrale (entree)hal.

2026-10-25 • via Nuitee
W
Wineke • couple • nl
7
Het hotel was matig, maar het personeel maakte veel goed.
Pros:

De klantvriendelijkheid en service van het personeel

Cons:

Het was stoffig op de kamer en wij vonden het geheel wat shabby en gedateerd, vooral op de gangen.

2026-10-25 • via Nuitee
D
derk • solo_traveller • nl
4
Pros:

locatie

Cons:

er werd intern verbouwd en dat gaf overlast. zeg dat van te voren en/of doe een passend tarief ivm verbouwing
prijs / kwaliteit slecht

2026-10-25 • via Nuitee
G
Geert-Jan • solo_traveller • nl
10
2026-10-22 • via Nuitee
M
M Carme • extended_group • es
9
2026-10-22 • via Nuitee
M
Miranda • couple • nl
6
2026-10-22 • via Nuitee
A
Angela • solo_traveller • nl
10
Top
Pros:

Het hoofdkussen

Cons:

Stof op lampen

2026-10-22 • via Nuitee
R
Rachel • couple • no
7
Sentralt. Hyggelig betjening.
Pros:

Beliggenhet og personalet.

Cons:

Fikk en gammel hodepute som hadde klumpet seg. Glemte gi beskjed om dette til resepsjonen, så vil ikke trekke ned noe pga dette.
Det var utplukket ved frokosten da vi kom kl.10.

2026-10-21 • via Nuitee