West City Hotel

Hotels
9.1 (1402 reviews)
Cartier Floresti, str Avram Iancu nr 442-446 , Cluj-Napoca , ro

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Clean and spacious rooms
Good food
Cons:
Noise from outside
Issues with room temperature

Categories

Cleanliness
8.35
Some reviews mentioned noise from outside and issues with the room, which could affect cleanliness perception.
Service
9.85
Multiple reviews praised the staff for being helpful and attentive.
Location
8.35
Reviews reflected some dissatisfaction with the location due to noise and construction.
Room Quality
8.85
Rooms are described as spacious and comfortable, but some complaints about noise were present.
Amenities
9.35
Good facilities mentioned, including spacious rooms and breakfast options.
Value for Money
9.35
Several reviews indicated that the hotel provides good value for the price.
Food and Beverage
9.35
Breakfast received high praise, with varied options praised by many guests.
Overall Experience
9.35
Overall positive experiences were reported, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:43

Property Description

Luxurious Accommodation
Indulge in the comfort of air-conditioned rooms at West City Hotel, featuring modern amenities like flat-screen TVs, minibars, and stylish decor elements for a unique stay experience.

Convenient Facilities
Take advantage of free WiFi, free parking, and conference rooms at the property. The concierge service and airport shuttle add an extra layer of convenience to your stay, ensuring a stress-free visit.

Culinary Delights
Savor a delightful buffet breakfast and a la carte dinner at the on-site restaurant. Unwind with a selection of beverages at the lounge bar, offering a perfect setting to relax after a long day.

Experience the epitome of comfort and convenience at West City Hotel. Book now for a memorable stay!

Important information:

Please note that the entire amount for the booking is payable upon arrival.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for 100 lei per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1402 reviews
Cleanliness: 8.35
Service: 9.85
Location: 8.35
Room Quality: 8.85
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 9.35
A
Amit • family_with_children • il
10
2026-02-09 • via Nuitee
D
Danciu • couple • ro
10
Practic. Recomand.
Pros:

Camera,Baia,Personalul drăguț. Micul dejun bogat.

Cons:

Nu am nimic de spus.

2026-01-28 • via Nuitee
B
badalan adi • solo_traveller • ro
10
2026-01-27 • via Nuitee
S
Silvia • solo_traveller • ro
10
2026-01-26 • via Nuitee
C
Costel • couple • ro
9
Ok!
Pros:

Totul OK parțial

Cons:

Apă plată care o dați pentru cameră ar trebui să fie apă sigilată nu de la robinet.

2026-01-24 • via Nuitee
O
ovidiu • family_with_children • ro
10
2026-01-21 • via Nuitee
A
Anisoara • family_with_children • ro
10
5 zile în Cluj
Pros:

Totul. Amabilitatea celor de la recepție. Camera călduroasă, dotată. Micul dejun bogat. Aproape de Mall.

2026-01-20 • via Nuitee
S
Silvia • solo_traveller • ro
10
2026-01-20 • via Nuitee
A
Adrian • extended_group • ro
1
Cons:

Am fost taxat in plus fata de rezervarea făcută

2026-01-20 • via Nuitee
A
Adrian • solo_traveller • ro
9
2026-01-20 • via Nuitee
C
Cristian • couple • ro
10
2026-01-19 • via Nuitee
B
Breaban • couple • ro
7
Personal ok dar ficilitati zero
Pros:

Este o zona mai putin aglomerata cu acces bun,micul dejun a fost destul de diversificat,personalul foarte ok de la mic dejul si de la receptie,parcare libera foarte ok pentru CJ

Cons:

Curatenia in camera lasa de dorit,ventilatie/caldura/rece nu a functionat,putine facilitati in camera,se aude zgomot de la masinile care trec noaptea foarte prost izolat;
Facilitatile in camera sunt dezastruoase

2026-01-19 • via Nuitee
C
Cristina • family_with_children • ro
10
2026-01-19 • via Nuitee
B
Bogdan • solo_traveller • ro
10
2026-01-19 • via Nuitee
M
Marilena • family_with_children • ro
10
2026-01-19 • via Nuitee
A
Andrei • family_with_children • de
9
2026-01-19 • via Nuitee
H
HEINRICH • extended_group • ro
10
2026-01-19 • via Nuitee
A
Andrei • couple • ro
8
It was ok
Pros:

Clean, warm, good breakfast

Cons:

The location is far from the city center, you must have a car to connect with it.

2026-01-11 • via Nuitee
M
Mihai Dacila • family_with_children • ro
10
2026-01-10 • via Nuitee
A
Alina • family_with_children • ua
9
Pros:

We stayed one night here. First of all - they have a fantastic chef! The food in the restaurant (we had a lunch and a dinner) was excellent! Big free parking. Big rooms, good breakfast. We stayed in winter - off-season, not so many people.

Cons:

The cleaning staff was very loud. They were shouting between each other in the corridor, without the respect yo the guests, who might be tired and want some rest. But it was minor minus. I will stay in this hotel , if I will be in this region again.

2026-01-09 • via Nuitee