Quality Inn

Hotels
Quality Inn
8.2 (4058 reviews)
3825 boulevard Wilfrid-Hamel , Quebec City , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Spacious and comfortable rooms
Good amenities
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.59
Some reviews mentioned cleanliness issues like mold and rust.
Service
8.56
General satisfaction with service, although some reception staff appeared unfriendly.
Location
8.6
Convenient location with restaurants and stores nearby.
Room Quality
8.55
Guests appreciated the spaciousness and comfort of the rooms.
Amenities
8.58
Amenities like the gym and pool were well received.
Value for Money
7.54
Some felt that the room cost was high for what was offered.
Food and Beverage
7.59
Breakfast quality varied, with some finds it average or repetitive.
Overall Experience
8.56
Most guests had a positive experience overall with some reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:07

Property Description

Welcome to Hotel Quality Inn, just a 10-minute drive from Québec City Jean Lesage International Airport.

Convenient Amenities:
Enjoy a comfortable stay with our well-equipped rooms featuring a 43-inch TV, sports channel, work desk, and a refrigerator. Stay connected with free WiFi and make use of the complimentary local and long distance calls within North America.

Accessible Location:
Benefit from free on-site parking and easy access to the city's transit system right outside the hotel. Explore downtown Québec City just 20 minutes away by car.

Book your stay now at Hotel Quality Inn for a relaxing and convenient experience.

Important information:

Please note, the guest ID used to check-in must match the credit card used for payment.

- Guests under the age of 18 can only check in with a parent or official guardian.

Early Check-In Fees:
Before 10 AM - $50,
Between 10 AM and Noon - $35,
Between Noon and 1 PM - $20

Please note that the hotel reserves the right to process a pre-authorization for the total amount of the reservation, plus a 100.00 CAD security deposit, prior to the guest's arrival. Payment by debit or cash is possible at the time of departure.

Please note that full housekeeping service is not provided for short stays. For longer stays, full service can be arranged upon request. At any time, guests may request fresh towels, garbage removal, or room amenities by contacting the front desk.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQB

Location

Guest Reviews

8.2
Based on 4058 reviews
Cleanliness: 7.59
Service: 8.56
Location: 8.6
Room Quality: 8.55
Amenities: 8.58
Value for Money: 7.54
Food and Beverage: 7.59
Overall Experience: 8.56
J
Joanne couple ca
8
Pros:

was very clean

Cons:

too far away from town

2026-08-29 via Nuitee
J
Julie family_with_children es
8
Pros:

Bon rapport qualité prix et bon petit déjeuner. La piscine intérieure est clairement un plus.

Cons:

La literie

2026-08-29 via Nuitee
P
paul solo_traveller ca
9
Excellent
Pros:

Property

Cons:

Rien

2026-08-29 via Nuitee
P
Pascal family_with_children fr
6
Bof bof
Pros:

Salle de sport (dommage que les ados soient interdits) piscine et grandeur de la chambre

Cons:

L accueil du personnel,petit déjeuner trop basique et sans changement Clim dans la chambre trop bruyante

2026-08-28 via Nuitee
B
Bogdan family_with_children pl
8
Overall good value for monay approx 1/2 hr from parking Hotel deVille
Pros:

Large room, comfortable beds, breakfast and free parking. Also swimming pool

Cons:

Coffee-very weak

2026-08-27 via Nuitee
S
Sanchez Martinez extended_group es
10
Perfecto si vas de paso o dispones de coche para ir al centro histórico
Pros:

Lo amplío y limpio de la habitación

Cons:

Nada, todo muy bien

2026-08-27 via Nuitee
G
Geneviève solo_traveller be
7
Pros:

Parking accessible, micro ondes et frigo dans chambre, petit dejeuner complet et varié

Cons:

Insonorisation couloir chambre

2026-08-27 via Nuitee
P
Pallett couple ca
7
2026-08-27 via Nuitee
J
Jaya Ram family_with_children ca
9
2026-08-27 via Nuitee
C
Camille family_with_children fr
4
Très décevant. Pas du tout un hôtel 4 étoiles.
Pros:

Les gaufres

Cons:

Nous sommes arrivés 30 minutes avant le Check in avec 2 bébés. Il leur était impossible de nous donner la chambre. Le ménage de la chambre, ni les lits, n’étaient fait lors de notre séjour de 3 nuits, nous devons réclamer à plusieurs reprises des serviettes propres et de vider les poubelles. La piscine n’est pas surveillée et pas propre. J’ai demandé la veille s’il était possible de faire une machine laver, on m’a dit que oui. Le jour même, la machine à laver était défectueuse.
La chambre est vieillotte et mal entretenue.

2026-08-26 via Nuitee
O
OLI HAMON solo_traveller fr
9
Pros:

Chambres déluxe à l étage tres calmes confortables bonne literie . Petit déjeuner bien achalandé

Cons:

La piscine pourrait être ouverte jusqu'à 23h minimum.

2026-08-26 via Nuitee
R
Renan solo_traveller fr
9
2026-08-26 via Nuitee
F
Felipe solo_traveller fr
9
Pros:

- Breakfast
- Very large and comfortable room

Cons:

- Very far away from the city centre

2026-08-25 via Nuitee
R
Redouane family_with_children ca
1
2026-08-25 via Nuitee
G
G family_with_children us
8
2026-08-25 via Nuitee
C
Cristiana family_with_children ca
5
POOL WAS NOT IN GOOD CONDITIONS
Pros:

The pool was dirty and had a weird smell.

Cons:

We arrived on Friday, July 17, 2026, and checked out on Sunday, July 19, 2026. One of the main reasons I chose your hotel was because of its outstanding reviews, particularly regarding the breakfast and family-friendly amenities. Since I was traveling with my child, having access to a clean and safe pool was an important factor in my decision to book with your hotel.

On Saturday, July 18, we spent some time in the pool. After a short while, we noticed a strong odor coming from the water that resembled stagnant water. The smell was so unpleasant that our swimsuits retained the odor even after leaving the pool. We also observed that the water was cloudy and visibly dirty, which raised concerns about its cleanliness.

Unfortunately, after using the pool, I developed itching on my body, which I believe may have been caused by the poor water quality.

The following morning, I reported my concerns to the front desk. The staff member confirmed that the pool had been closed due to the water quality issues. While I appreciate that the hotel eventually addressed the problem, I am very concerned that guests, including children, were allowed to use the pool before it was closed. This situation could have posed a health risk and should have been identified and resolved much sooner.

As a customer, I feel extremely disappointed by this experience. It left me with a negative impression of your hotel and did not reflect the level of quality, cleanliness, and service I expected based on your reputation and the reviews that influenced my booking decision. What should have been a relaxing family getaway turned into a frustrating experience and prevented us from fully enjoying one of the hotel's main amenities.

2026-08-25 via Nuitee
A
Allal Cherif solo_traveller ca
3
2026-08-25 via Nuitee
S
Sylvie couple ca
10
Check in trop tard ,mais le reste était bien
Pros:

La chambre était d’une bonne grandeur. Il y avait un petit frigo, micro-ondes et cafetière. Le lit était confortable

Cons:

Difficulté à comprendre la personne à l’accueil. Le Check in 16 h très tard quand on veut aller à notre chambre avant une activité

2026-08-24 via Nuitee
A
adlane solo_traveller gb
7
Pros:

The rooms were clean and comfortable, which was a positive.

Cons:

The breakfast
The coffee was'nt good , and the choice was very limited.There were waffles for the children without chocolate spread, no pancakes, no cakes, or chocolate spread. Overall, there wasn’t much variety, especially for children. Unfortunately, breakfast was not up to the standard we expected from a 4☆ hotel. I hope they improve the quality and variety in the future.

2026-08-24 via Nuitee
M
Michel couple ca
6
je ne retourne pas a cet etablissement
Pros:

les lits etaient tres confortables

Cons:

les dejeuners oeuf en melange et les saucisses etaient calcinées , la douche avait un filet d eau

2026-08-24 via Nuitee