Best Western Plus Hotel Excelsior

Hotels
•
Best Western Plus
8.2 (3034 reviews)
Bahnhofstr. 35 , Erfurt , DE

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Dirty rooms
High parking costs
Unfriendly service at times

Categories

Cleanliness
6.66
Several reviews mentioned issues such as dirty rooms.
Service
9.13
Friendly and helpful staff were frequently mentioned, although there were some negative comments.
Location
9.17
Many reviews praised the hotel's central location and convenience.
Room Quality
8.12
Generally good sized rooms, but some issues mentioned regarding noise.
Amenities
8.65
Amenities like the sauna and breakfast were well-regarded.
Value for Money
7.11
Guests expressed concerns over pricing and value for services provided.
Food and Beverage
8.66
Breakfast received positive comments for variety and quality.
Overall Experience
8.13
While there were some negatives, the overall feedback was generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:11

Property Description

Elegant Art Nouveau-style Building:
Indulge in the charm of an elegant Art Nouveau-style building at the heart of Erfurt’s city centre. The 4-star Best Western Hotel Excelsior boasts individually furnished guest rooms in warm pastel tones, spread over 4 floors for a unique and cozy stay.

Delicious Breakfast Buffet and Modern Bar:
Kickstart your day with a scrumptious breakfast buffet included in your room price. Additionally, unwind at the modern bar offering a variety of cocktails and snacks, perfect for relaxing after a day of exploring the city.

Convenient Location and Excellent Transport Links:
Benefit from the hotel's prime location near the main railway station and the popular Anger pedestrian zone, providing easy access to the city's attractions via excellent public transport links. Book now for a delightful stay at Best Western Hotel Excelsior.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ERF

Location

Guest Reviews

8.2
Based on 3034 reviews
Cleanliness: 6.66
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 8.13
A
Anke • couple • de
8
2026-10-17 • via Nuitee
R
Richard • couple • de
9
Pros:

Sehr schöne Zimmer, tolles Frühstück und sehr freundliche Angestellte.

2026-10-17 • via Nuitee
G
Georg • solo_traveller • de
8
2026-10-16 • via Nuitee
B
Bianca • couple • de
8
2026-10-15 • via Nuitee
C
Claudia • couple • de
7
2026-10-13 • via Nuitee
J
Jürgen • solo_traveller • de
8
2026-10-13 • via Nuitee
A
Antje • couple • de
7
2026-10-12 • via Nuitee
C
Christian • extended_group • de
8
Zentrale Lage, freundliches Personal und leckeres Frühstück.
Pros:

Eine super Lage, freundliches Personal, gutes Frühstück, saubere Zimmer.

Cons:

Parkplatzsituation vor Ort.

2026-10-12 • via Nuitee
A
Angelika • solo_traveller • at
8
2026-10-12 • via Nuitee
H
Heike • solo_traveller • de
7
Pros:

Das Bett war bequem. Im Vorfeld die Kommunikation war super und es gibt perfekte Parkplätze im Innenhof.

Cons:

Man hört bzw spürt die Straßenbahn schon deutlich im Bett. Dafür ist man halt zentral.

2026-10-11 • via Nuitee
H
Hans-Werner • couple • de
7
Ausreichend für unser Vorhaben
Pros:

Sehr nettes Personal

Cons:

Das Badezimmer

2026-10-09 • via Nuitee
J
Jürgen • solo_traveller • de
9
Es war ein angenehmer Aufenthalt. Gerne wieder.
Pros:

Gutes Zimmer. Gutes Frühstück. Gute Lage.

2026-10-09 • via Nuitee
B
Birgit • extended_group • de
9
Pros:

Umfangreiches Frühstücksbuffett, Lage nahe Bahnhof und schnell im Stadtzentrum.

2026-10-08 • via Nuitee
S
SilkeHenkel • solo_traveller • de
10
Pros:

Sehr zentral gelegen. Das Personal war sehr nett.

Cons:

Nichts

2026-10-08 • via Nuitee
E
Erwin • couple • de
10
War schön
Pros:

Lag im ventrum

2026-10-07 • via Nuitee
R
Robin • extended_group • gb
8
A good stay in a comfortable, well run hotel
Pros:

Friendly welcome, comfortable room, excellent breakfast

Cons:

Nothing stood out

2026-10-07 • via Nuitee
K
Kocarek • solo_traveller • de
6
Pros:

sehr gutes Frühstück

Cons:

Hotel ist in die Jahre gekommen; eher 3-Sterne-Niveau. Zimmer und Bad machen einen leblosen Eindruck.

2026-10-07 • via Nuitee
J
Jenny • solo_traveller • de
10
2026-10-07 • via Nuitee
P
Pirmin • couple • ch
9
Gute Wahl... gerne wieder
Pros:

Geräumiges Zimmer, freundliches Personal, sehr gutes Frühstück.
Die Lage ist top für Anreise mit der Bahn und zum erkunden der Stadt.

2026-10-07 • via Nuitee
O
Olaf • solo_traveller • de
8
2026-09-19 • via Nuitee