No9 Springfield

Hotels
Sydney Lodges
7.8 (109 reviews)
9 Springfield Avenue, Potts Point, New South Wales, 2011 , Potts Point , AU

Facilities

Health or beauty spa nearby
Express check-out
Lot hours - 24 hours
Free WiFi
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Great location
Clean bed linens
Fresh towels
Cons:
Filthy neighborhood
Mold in bathroom
Cramped room

Categories

Cleanliness
5.8
Bathroom has mold and grime; room not dirty but overall cleanliness needs improvement.
Service
8.8
Housekeeping does clean and provide fresh towels daily.
Location
9.8
Great location near major attractions and convenient transport options.
Room Quality
6.8
Room feels cramped and presents as old and dingy despite the charm.
Amenities
7.8
Standard amenities provided; could use more updates.
Value for Money
6.8
Considering the state of the hotel, doesn't provide the best value.
Food and Beverage
8.3
Some wonderful local restaurants nearby.
Overall Experience
8.3
Mixed experience; some positives in location but room quality and cleanliness bring it down.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:43

Property Description

Nestled in the vibrant Potts Point area, No9 Springfield is your ultimate urban retreat in Sydney.

Stunning Views
Experience breathtaking vistas from our terrace, perfect for sipping your morning coffee or unwinding after a day of exploration.

Comfort at Every Turn
Each of our 63 well-appointed guestrooms features refrigerators, flat-screen televisions, and private bathrooms stocked with complimentary toiletries, ensuring that you feel right at home.

Exceptional Amenities
Enjoy complimentary wireless internet, express check-out, and concierge services to cater to your every need. Our multilingual staff is dedicated to making your stay as pleasant as possible.

Embrace the charm of Sydney and make No9 Springfield your home away from home. Book your stay today!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

7.8
Based on 109 reviews
Cleanliness: 5.8
Service: 8.8
Location: 9.8
Room Quality: 6.8
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 8.3
Overall Experience: 8.3
B
Bella
4
Pros:

I wouldn't stay here again. For the positives, the bed linens were very clean and the room didn't smell dirty. You'd get a smelly room and smelly bed in addition to everything below for some budget hotels in the US.
The neighborhood around this hotel could be nice and has some interesting buildings, but it's absolutely filthy which makes you feel like you're staying in a sketchy area, which combined w the hotel doesn't make you want to come back at night after a day of exploring. The bathroom has mold and grime on the tile&baseboards. When you're sitting on the toilet, you hit your forehead on the wall. The shower floods through the glass door. Housekeeping does clean it up and leave you fresh towels every day, but still. The room is presented as having 1920s charm, but in reality, it's old, dingy and cramped. There is no thermostat in the room, so you're reliant on central temperature control.

2025-09-12 via Nuitee
E
Erica
10
Pros:

Great location, so close and convenient to major attractions including the Botanical Gardens, the Harbour, The Gallery of NSW and of course the sights and ambience of Kings Cross, a cultural experience in itself.

2025-09-10 via Nuitee
C
Christopher
10
Pros:

Basically in the centre of Kings Cross makes it easy to get around, if you need to move into the city to suburbs, the train station is only short walk away.

The room, though a bit small, was comfortable.

2025-08-10 via Nuitee
M
Mark partner
10
Pros:

Some wonderful local restaurants / easy peasy to get around Sydney from here

2025-08-05 via Nuitee
V
Verified traveler
4
Disappointed
Pros:

When planning our trip to Sydney, we contacted the hotel in advance about parking. At no point were we informed that the “discounted” parking (a mere $4 off) only allowed a single entry and exit—something that turned out to be very inconvenient to rent a car for someone who doesn’t know parking is IMPOSSIBLE in the CBD.

Our room was also noisy, and to top it off, we were woken up at 5am the next morning by a terrible smell coming from the café downstairs.

2025-07-06 via Nuitee
A
Anna
8
Pros:

Nice clean rooms. Great location.

2025-06-16 via Nuitee
C
Charlie
8
Pros:

Property is well presented and situated in great location to get to some great restaurants & cafes . Rooms are dated and bathrooms are not maintained well but they were clean .

2025-06-15 via Nuitee
M
Matthew partner
6
Pros:

Great location in Potts Point with great night life and dining options. Very average hotel, comfortable and adequate.

2025-06-06 via Nuitee
B
Bernadette partner
6
Pros:

Average hotel, comfy bed but tiniest bathroom ever. Good location for Potts Point. Staff were great and very friendly. Would not stay again due to bathroom and no lift to top floor, staircase was small and messy.

2025-04-17 via Nuitee
J
Jaimee
8
Pros:

Staff were absolutely lovely, parking was easy, the building itself is beautiful and the rooms are clean and nice but the bathroom needs some fixes. The shower was fine, but the water pressure of the sink was inconsistent and would randomly go on/off so you got water on you every time you washed your hands. There was lots of big scratches, scrapes and Landlord Specials on the bathroom walls. Nothing that effected functionality but it looked sad and run down. There was also dark spots on the roof.

2025-03-30 via Nuitee
S
Sasha family
10
Pros:

Loved how close it was to everything! Friendly service. Clean. Comfy bed. Teeny tiny bathroom which was fine for short stay & 4th floor no elevator so lugging the cases up the stairs was difffcult. I still loved this hotel & would stay again.

2025-03-30 via Nuitee
L
Lachlan partner
10
Pros:

My partner and I thought this was a great option for a brief stay in Potts Point (although it is a bit of a squeeze in the bathroom!). Very close to Darlinghurst Road and Kings Cross train station.

2025-03-23 via Nuitee
A
Ann
8
Pros:

Loved staying so clean handy to everything and friendly staff

2025-03-07 via Nuitee
A
Adam
10
Pros:

Perfect place in a perfect location

2025-03-04 via Nuitee
H
Heather partner
6
Pros:

We stayed at No9 Springfield for four nights. As many other reviewers have mentioned, the rooms are quite small, although beautiful, and the bathroom was particularly cramped, making it uncomfortable. The shower stall was missing a seal along the bottom, so every time we showered, water would spill onto the bathroom floor. I mentioned this on the first day, but it wasn’t addressed during our visit, which was disappointing.

The hotel does have a lobby with a small cafe and a patio, which is a nice spot to relax. I felt that this space could be better utilized if guests were allowed to bring their own food and drinks from the grocery store across the street, which would have been more convenient and enjoyable.The hotel is conveniently located near Kings Cross Station, but it’s also in an area that was previously known as a red-light district, which may not be ideal for everyone. Given my experience, I’m not sure I would stay here again if I were to return to Sydney.

2025-02-03 via Nuitee
L
Lisa
8
Quite lovely
Pros:

Lovely quiet hotel with very spacious room and unbelievably comfortable bed in a very good location in Kings Cross (Potts Point)

2025-01-27 via Nuitee
K
Kathryn family
4
Pros:

GO SOMEWHERE ELSE
Manager Mathew was extremely rude on arrival. Reserved a king suit with king bed and single bed but on arrival around 4pm was told my room had been given away and therefore we were given a room with a pull out sofa bed and king bed. Problem was the sofa bed couldn't be retracted, it covered the fridge and coffee area of the room and left the three of us with 30cm of space between the beds. Extremely small room FIND SOMEWHERE ELSE TO GO !!!! We left and went to a hotel 400m away which was fantastic in comparison.

2025-01-25 via Nuitee
K
Kirsty
10
Pros:

Clean rooms with good facilities at a reasonable price

2025-01-05 via Nuitee
M
Melissa partner
10
Pros:

The front desk staff went above and beyond to help us. They showed us on the map how to get to places, gave restaurant recommendations, and were incredibly kind!

2024-11-25 via Nuitee
V
Verified traveler
8
Pros:

Beautiful front and lobby, rooms are clean but really small. So small you had to sit sideways on the toilet! Phone in the room didn’t work. Called reception and asked for a bucket of ice and was told they don’t serve buckets of ice in Australia in hotel rooms lol (I live in Sydney)

2024-11-21 via Nuitee