Comfort Suites Florence Shoals Area

Hotels
•
Comfort Suites
9 (467 reviews)
140 Matthew Paul Court , Florence , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Visual aids: Braille
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Poor breakfast quality
Pool unavailable
Some maintenance issues

Categories

Cleanliness
8.73
Generally clean, but some rooms had issues with smells and maintenance.
Service
10
Staff were consistently described as friendly and accommodating.
Location
9.7
Location frequently praised, with convenient access to local attractions.
Room Quality
8.74
Rooms were comfortable, but some maintenance issues like heat and smells.
Amenities
8.19
Amenities like the pool were heavily criticized due to closures.
Value for Money
9.22
Overall value considered good, but issues with some amenities affected perception.
Food and Beverage
7.68
Breakfast offerings were subpar according to several reviews.
Overall Experience
9.73
Despite some issues, many reviews expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:46

Property Description

Convenient Location in "The Shoals" Area of Alabama

The Comfort Suites Florence Shoals Area hotel offers easy access to local attractions such as the Rosenbaum House, Tom Braly Municipal Stadium, and the W. C. Handy Home, Museum, and Library.

Spacious Rooms with Modern Amenities

Guest rooms feature microwaves, refrigerators, coffee makers, flat-screen TVs, and more. Stay connected with AC and USB outlets and unwind in rooms with whirlpool bathtubs.

Amenities for a Comfortable Stay

Enjoy free high-speed internet, hot breakfast, indoor pool, and exercise room. Business travelers will appreciate the business center and meeting room for up to 50 people.

Book your stay at Comfort Suites Florence Shoals Area for a relaxing and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that the indoor Pool & exercise room are closed. There is no Grab & go bags available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 467 reviews
Cleanliness: 8.73
Service: 10
Location: 9.7
Room Quality: 8.74
Amenities: 8.19
Value for Money: 9.22
Food and Beverage: 7.68
Overall Experience: 9.73
Z
Zachary • couple • us
10
Well worth the stay
Pros:

The lady at the front desk was super nice and helpful. The whole facility was clean and smelled good.

2026-01-15 • via Nuitee
L
Lareeia • family_with_children • us
7
2026-01-11 • via Nuitee
E
Erica • couple • us
10
2026-01-11 • via Nuitee
K
Kristin • solo_traveller • us
8
Cons:

Toilet paper, bed way too soft

2026-01-07 • via Nuitee
H
Holaday • family_with_children • us
4
Cons:

the price. it was way too expensive for very little

2026-01-05 • via Nuitee
S
Sallie • couple • us
10
Will stay again. Smelled good also
Pros:

They took care of us. Had reservations at another location
Spent one night with no heat was 42 degrees
In the room no one there to fix called this location and they got it right In with heat!!! The really helped us out

Cons:

Staff breakfast room

2025-12-31 • via Nuitee
R
Robert • family_with_children • us
7
Pros:

Location

Cons:

Needed updating, flooring etc.

2025-12-30 • via Nuitee
H
Harrison • family_with_children • us
9
2025-12-15 • via Nuitee
A
Austin • family_with_children • us
10
2025-12-09 • via Nuitee
D
Daniel • family_with_children • us
10
2025-12-07 • via Nuitee
K
Kristen • couple • us
9
2025-12-06 • via Nuitee
K
Kevin • couple • es
7
2025-12-05 • via Nuitee
W
willie • family_with_children • us
9
Great
Pros:

Professional employees

2025-11-27 • via Nuitee
A
Amanda • family_with_children • us
10
2025-11-25 • via Nuitee
J
Johnny • couple • us
9
2025-11-21 • via Nuitee
B
Bettie • solo_traveller • us
7
2025-11-19 • via Nuitee
T
Teri • solo_traveller • us
10
2025-11-16 • via Nuitee
H
Harley • couple • us
10
2025-11-16 • via Nuitee
• solo_traveller • it
5
2025-11-12 • via Nuitee
B
Becky • couple • us
10
2025-11-11 • via Nuitee