Comfort Suites Florence Shoals Area

Hotels
•
Comfort Suites
8.6 (366 reviews)
140 Matthew Paul Court , Florence , US
+1 256-246-2300

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location / central to Quad Cities
Helpful / friendly staff
Clean and spacious rooms reported by some guests
Comfortable bedding
Quiet stay
Good overall breakfast for several guests
Cons:
Cleanliness issues: ants, a roach, black specks, reports of dirty rooms
Housekeeping entered a room without knocking / DND ignored
Inconsistent breakfast quality (thin waffle mix, limited tea selection)
Room complaints: uncomfortable sofa, small pillows, poor views
Indoor pool area hot and stuffy for some
Perceived as pricey / not always good value for the nightly rate

Categories

Cleanliness
6.8
Inconsistent cleanliness: multiple reports of ants, a roach, black specks on bedding and rooms described as dirty; some guests did report clean rooms, but overall issues lower the score.
Service
10
Generally praised: helpful and friendly staff, honored early arrival requests; isolated negative incident with housekeeping entering without knocking is noted but outweighed by positive staff interactions.
Location
10
Consistently praised as an excellent, central location for the Quad Cities; repeatedly cited as a major positive by many guests.
Room Quality
8.4
Mixed room experience: several guests reported clean, spacious and comfortable bedding, while others noted uncomfortable sofas, small pillows, poor views, or arriving to open rooms.
Amenities
7.8
Amenities inconsistent: indoor pool area described as hot and stuffy, breakfast equipment/offerings (waffle mix, tea selection) received complaints, though some guests found overall offerings acceptable.
Value for Money
7.4
Perceived as slightly overpriced by some guests (comments that it wasn't worth ~$150/night), despite positives like location and clean/spacious rooms for others.
Food and Beverage
8.6
Mixed but generally positive: several guests praised the breakfast (one called it better than higher-tier hotels), while others criticized specific items and overall quality/selection.
Overall Experience
9.8
Most guests described their stay as pleasant, very satisfied, or a great stay; issues (cleanliness, breakfast, value) noted but overall sentiment is strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location in "The Shoals" Area of Alabama

The Comfort Suites Florence Shoals Area hotel offers easy access to local attractions such as the Rosenbaum House, Tom Braly Municipal Stadium, and the W. C. Handy Home, Museum, and Library.

Spacious Rooms with Modern Amenities

Guest rooms feature microwaves, refrigerators, coffee makers, flat-screen TVs, and more. Stay connected with AC and USB outlets and unwind in rooms with whirlpool bathtubs.

Amenities for a Comfortable Stay

Enjoy free high-speed internet, hot breakfast, indoor pool, and exercise room. Business travelers will appreciate the business center and meeting room for up to 50 people.

Book your stay at Comfort Suites Florence Shoals Area for a relaxing and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that the indoor Pool & exercise room are closed. There is no Grab & go bags available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 366 reviews
Cleanliness: 6.8
Service: 10
Location: 10
Room Quality: 8.4
Amenities: 7.8
Value for Money: 7.4
Food and Beverage: 8.6
Overall Experience: 9.8
W
William • solo_traveller • us
7
2026-11-07 • via Nuitee
L
Long • family_with_children • us
10
Pros:

Everything

2026-11-02 • via Nuitee
W
William • couple • us
9
2026-10-30 • via Nuitee
D
David • couple • us
9
It was pleasant stay in a nice location
Pros:

Location

Cons:

Cleaning lady didn’t notice our do not disturb sign on the door and just walked in our room. She didn’t knock before entering.
Breakfast waffle mix was way to thin to make waffles. Not a selection of different teas.

2026-10-28 • via Nuitee
L
Larissa • couple • us
7
2026-10-27 • via Nuitee
R
Rodrick • couple • us
10
Pros:

The breakfast was one of the best ones out of all the hotels we have stayed, including Hilton and holiday inn and suites.

2026-10-17 • via Nuitee
H
Hayden • couple • us
10
2026-10-11 • via Nuitee
G
Goodson • solo_traveller • us
8
2026-10-10 • via Nuitee
M
Michael • family_with_children • us
10
2026-10-09 • via Nuitee
D
Daniel • couple • ca
8
2026-10-08 • via Nuitee
O
OBrien • extended_group • us
1
Not worth anywhere near 150 a night
Pros:

Location

Cons:

Everything else…. There were ants in both rooms I stayed in

2026-09-14 • via Nuitee
C
Clifford • couple • us
6
2026-09-10 • via Nuitee
L
Lela • solo_traveller • us
9
Overall very satisfied
Pros:

Clean, friendly

Cons:

Problem with changing TV channel, pillows to small

2026-09-07 • via Nuitee
P
Paula • extended_group • us
10
2026-09-03 • via Nuitee
C
Chris • solo_traveller • us
4
It'll do in a pinch I guess
Pros:

Location and price

Cons:

Dirty, my room had an open door when I arrived. I entered cautiously thinking someone could be in there

2026-09-02 • via Nuitee
B
Bill • couple • us
7
2026-09-01 • via Nuitee
T
Tina • solo_traveller • us
9
2026-08-24 • via Nuitee
R
Rowlette • solo_traveller • us
9
Pros:

Nice helpful staff, clean and comfortable room.

2026-08-21 • via Nuitee
J
Jackque • couple • us
7
A nice location and central to the Quad Cities.
Pros:

Location was perfect for our needs. Bedding was comfortable and our stay was quiet. I appreciate they honored our request for early arrival

.

Cons:

The breakfast quality could be improved. The sofa in our room was a grave disappointment as it was very uncomfortable. The view from our room was awful. We faced the back of a warehouse type building.

2026-08-17 • via Nuitee
L
Laurie • extended_group • us
8
2026-08-10 • via Nuitee