Holiday Inn Express Columbia by IHG

Hotels
•
Holiday Inn Express
8.1 (220 reviews)
1561 Halifax Drive , Columbia , US
+1 931-380-2025

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (named staff praised)
Good location for travel stops
Breakfast praised by several guests (variety, 'next level')
Dog/pet friendly
Comfortable beds / clean rooms mentioned by some
Easy check-in
Cons:
Inconsistent cleanliness; reports of dirty rooms, spoiled creamer and mold
Room maintenance issues: holes in walls, broken tiles, shower problems
Perceived poor value / high price for condition
Breakfast inconsistent; some said it tasted bad
Indoor pool very cold
Parking restrictions for pickup with trailer
Overgrown grounds/exterior maintenance problems

Categories

Cleanliness
7.2
Mixed cleanliness: several guests praised 'clean rooms' and 'very clean', but multiple reports of dirty rooms, spoiled creamer, broken tiles, mold and overgrown grounds indicate inconsistent housekeeping and maintenance.
Service
10
Generally strong service: multiple mentions of friendly and helpful front desk staff (including named staff Ms. Joe and Sam), easy check-in, and staff resolving a double-charge — staff interactions were a clear positive across reviews.
Location
10
Location noted as 'great' by guests; cited as convenient for travel stops which contributed positively to stays.
Room Quality
6.5
Room quality concerns: comfortable beds reported by some, but several complaints about outdated property, holes in walls, broken tiles, shower issues and A/C problems point to below-par room condition overall.
Amenities
8.6
Amenities mixed: breakfast received praise for variety and being 'better than most' or 'next level' from some guests, but issues reported with the indoor pool being very cold and parking restrictions for larger vehicles/trailers.
Value for Money
5.3
Value concerns are prominent: multiple guests felt the room rates (examples of $285–$300/night) were too high given condition issues and maintenance problems, leading to poor perceived value.
Food and Beverage
8.2
Food and beverage divided: several guests enjoyed breakfast (good variety, very good), while others reported terrible breakfast or hygiene issues (spoiled creamer). Overall slightly positive but inconsistent.
Overall Experience
9
Overall experience varies: many guests were very pleased due to excellent staff, comfortable beds and good breakfast, while others reported serious cleanliness and maintenance problems. Positive service and location lift the general experience despite facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Modern Accommodations
Holiday Inn Express Columbia offers air-conditioned rooms with flat-screen TVs and private bathrooms, ensuring a comfortable stay for guests.

Convenient Amenities
Start your day right with a complimentary to-go breakfast and enjoy the convenience of free toiletries, a hair dryer, and a 24-hour front desk at your disposal.

Prime Location
Located just a short drive from key attractions like Maury Regional Medical Center, James K. Polk Ancestral Home, and the Henry Horton Golf Trail, Holiday Inn Express Columbia provides easy access to local landmarks and amenities.

Experience comfort and convenience at Holiday Inn Express Columbia. Book your stay now for a memorable visit!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

8.1
Based on 220 reviews
Cleanliness: 7.2
Service: 10
Location: 10
Room Quality: 6.5
Amenities: 8.6
Value for Money: 5.3
Food and Beverage: 8.2
Overall Experience: 9
C
Chester • solo_traveller • us
10
2026-09-15 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-09-08 • via Nuitee
D
Dan • couple • us
8
Cons:

They wouldn’t let me park my pickup with a small trailer on the lot

2026-09-05 • via Nuitee
J
Jesse • solo_traveller • us
10
Pros:

Clean rooms

Cons:

Nothing

2026-08-24 • via Nuitee
A
Annamarie • extended_group • us
6
Not impressed for $300 for one night!
Pros:

That they allowed dogs. Breakfast was good. Beds were comfortable.

Cons:

I stayed at plenty of Holidays Inn this place was my least favorite. Property little out dated. Rooms and bath floors need to be replaced. Our room entry and bathroom had broken tiles we were afraid we were going to cut our feet and my dogs paws. They had spoiled creamer sitting in a kettle that they just keep refilling and never cleaning it out. Good thing I happen to opened it to smell the cream. I did that the first night we got there then in the morning. Still spoiled 🙁

2026-08-10 • via Nuitee
D
Donna • couple • us
10
Pros:

Breakfast was better than most hotels more variety...clean room and check in was easy.

2026-07-18 • via Nuitee
B
Barbara • couple • us
10
2026-06-30 • via Nuitee
N
Nicoleta • family_with_children • us
2
Consumers Beware!
Pros:

Nothing! Horrible hotel, run down, poor conditions. My shower was broken, room was dirty, hotel was in complete disarray. I was traveling w family and our dog. The grass was so overgrown that I had to take her to the hotel nxt door to go potty...Do Better!!

Cons:

Nothing! Horrible hotel, run down, poor conditions. My shower was broken, room was dirty, hotel was in complete disarray. I was traveling w family and our dog. The grass was so overgrown that I had to take her to the hotel nxt door to go potty...Do Better!!

2026-06-22 • via Nuitee
K
Kimberly • couple • us
10
Pros:

Very clean and comfortable

Cons:

I was double charged at check in but the employee at check out fixed it

2026-06-20 • via Nuitee
S
Smith • solo_traveller • us
10
Pros:

The breakfast was next level, very good

Cons:

The water in the indoor pool was freezing cold

2026-06-19 • via Nuitee
N
NEUS • solo_traveller • es
10
2026-05-25 • via Nuitee
B
Brandi • family_with_children • us
5
Cons:

I paid an extremely high amount even though I was a member and there were holes in the walls, shower had holes. Air would never get below 70 and for 285.00 I’ll stay next door at the Hampton from now on and we come a lot to Columbia and bring a whole ball team.

2026-05-19 • via Nuitee
J
Joni • family_with_children • us
8
Great location, would stay again!
Pros:

Location was great. Front desk staff was also great and friendly. The beds were comfortable and the room was what we needed for our stop between FL and OH.

Cons:

No other choice for beverage at breakfast except coffee as far as I noticed. The lobby area that had the couch also had boxes so the overall appearance was not the greatest.

2026-05-16 • via Nuitee
J
JACQUELYN • family_with_children • us
10
FELT LIKE WE WERE AT HOME AND PART OF THE FAMILY
Pros:

BREAKFAST WAS GREAT. THE STAFF ESPECIALLY MS. JOE AND SAM WERE AWESOME. HAD A MINOR ISSUE BUT THEY WERE VERY HAPPY TO HELP AND ACCOMMODATE US THROUGH THE REST OF OUR TIME THERE. DEFINITELY WILL RETURN ON OUR NEXT TRIP TO TENNESSEE. THANK YOU FOR EVERYTHING YOU DID TO MAKE US FEEL WHOLE AND ENJOY OUR STAY!!! WE MISS YOU ALREADY MS. JOE

2026-05-12 • via Nuitee
S
Sage • couple • us
5
Wasn’t the worst
Pros:

Smelled good

Cons:

Shower mold and head wasn’t attached and crappy pressure

2026-05-11 • via Nuitee
J
Joe • couple • us
8
Cons:

The breakfast was terrible. Tasted real bad. Was wondering if it was real food. Left and ate somewhere else. Meanwhile if a free breakfast is part of the cost of rental then please step up the game. Otherwise the cost of one night is too much.

2026-05-07 • via Nuitee
B
Brook • couple • us
10
2026-05-04 • via Nuitee
J
john • family_with_children • us
8
Was what I expected.
2026-04-30 • via Nuitee
G
gary • solo_traveller • us
9
2026-04-20 • via Nuitee
N
Nancy • couple • us
9
2026-04-17 • via Nuitee